Overall experience was okay. Four-star-level mostly. The hotel itself is a bit off from everywhere and there's nothing in immediate proximity. How ever, Alicante being not very big, it was only 10 mins walk to reach the city center so it was not such a big deal for us. For someone who wants to spend his days on the beach, the distance (maybe 20-25 mins walk) could be an issue.
The second elevator of the hotel was not working for the whole stay and it made it a bit painful to wait for the only working one quite long every time. We saw some repairmen working on it on the second day, but I guess they couldn't finish their job until we left two days later.
The service was ok, but we would've expected a bit more positive and smiley attitude from a staff of a 4-star-hotel. There were couple of exceptions though, for example George, the bartender in the lounge bar, who had just started working with the hotel few days earlier. Having had some bad experiences already during our trip, George saved the day with his attitude. Thank you for that!