Kokoustilat

Arvostelut: Park Inn By Radisson Amsterdam City West

4 out of 5
Park Inn By Radisson Amsterdam City West
La Guardiaweg 59, Amsterdam, NL

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 441 kautta 1001 arvostelua" "
Arvosana 8 - Hyvä. 356 kautta 1001 arvostelua" "
Arvosana 6 - OK. 125 kautta 1001 arvostelua" "
Arvosana 4 - Huono. 39 kautta 1001 arvostelua" "
Arvosana 2 - Hirveä. 40 kautta 1001 arvostelua" "

8,4/10

Siisteys

8,4/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

8,4/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Antti

Liikematkailija
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2023
Roderick Smith vastasi 19.11.2023
Dear Antti,Thank you for choosing to stay with us at Park Inn by Radisson Amsterdam City West. I am glad to see to that, over all, you had a comfortable time at our hotel. We take the feedback of our guests very seriously, and I would love to know what we can improve to make your experience even better. It was a pleasure to be of service to you, and we all look forward to welcoming you back in the near future. Warm regards, Roderick Smith, General Manager

6/10 OK

Kimmo

Liikematkailija
Huonoa: Majoituspaikan kunto ja tilat
Hopefully never again
If anything goes wrong with the service or especially in the check-in or check-out be prepared that is your fault for some weird reason but never the personel’s or the hotel’s fault. Not really worth of the money that it costs to stay in this hotel.
Yöpyi 4 yötä lokakuussa 2022
Roderick Smith vastasi 23.10.2022
Dear Kimmo,Thank you for choosing our hotel during your recent stay in Amsterdam. I do apologise for the inconvenience you experienced during check-in and check-out. I will discuss the issue with our front office team to ensure the necessary guidelines are in place to prevent it from occurring again. Thank you for your valuable feedback, and I hope you had a lovely time exploring Amsterdam, nevertheless. Warm regards,Roderick Smith

8/10 Hyvä

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä elokuussa 2021

2/10 Hirveä

Sini, Salo

Matkusti ryhmän kanssa, Liikematkailija
Huonoa: Siisteys
The service was not customer friendly and facilities overall everywhere were dirty, Room had last customers belongings still in the room. The water pressure was bad and the water went from burning to freesing cold, showering was difficult.
Yöpyi 2 yötä syyskuussa 2020
Ozgen Saginc, General Manager vastasi 27.9.2020
Dear Sini, Thank you for sharing your experiences, this is very helpful to improve our quality by showing our colleagues what needs to be improved. Our sincere apologies you have not felt our "Yes-I-Can service" during your stay. Hopefully we may welcome you again to show you a truly warm and welcome experience. Kind regards, Ozgen Saginc General Manager

8/10 Hyvä

Minna

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Pleasant stay over all, but our room was next to a highway and traffic noise was quite loud. Also the carpet in our room was really dirty... Staff was very polite and food in the restaurant was nice. Also location was really good, since Sloterdijk station was right next door.
Yöpyi 3 yötä helmikuussa 2020
Ozgen Saginc vastasi 18.3.2020
Dear Minna, Thank you for your review! We hope you had a pleasant stay at the Park inn by radisson Amsterdam city west, and hope to see you back in the future! Kind regards, Ozgen Saginc General Manager

8/10 Hyvä

Anssi

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
4
Hyvä sijainti ja aamupala. Henkilökunta aamupalalla hieman outoa. Siisti ja moderni
Yöpyi 3 yötä helmikuussa 2020
Özgen Saginc, General Manager vastasi 24.3.2020
Dear Mr/Ms Anssi, Thank you for your recent stay with us, and thank you for taking the time to write a review. We are more than fortunate to hear that you enjoyed your stay with us and that you enjoyed our style and breakfast in the hotel. Please feel free to reach out to us directly if you have further comments, otherwise we hope to welcome you once again. Kind regards,

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Easy to reach by train from the Airport or Central station. Nice, clean and spacious rooms.
Yöpyi 2 yötä tammikuussa 2020
Ozgen Saginc vastasi 25.3.2020
Dear Guest , Thank you for your review and your kind rate! I am very delighted to read that you liked the location and the room. We hope to welcome you back in the future at Park Inn by Radisson Amsterdam City West. Warm regards, Ozgen Saginc General Manager

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Modern hotel just outside city center
The hotel is in great location next to Sloterdijk train station. Modern and comfortable rooms doesn’t give any reason to complain. The breakfast buffet is extensive with lots of healthy options as well.
Yöpyi 2 yötä joulukuussa 2019

8/10 Hyvä

Sigita

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great hotel, amazing location
Well, hotel is great, very clean. Stuff, ohh well humor and moment serviss missing, I would not say best serviss.. Boring guys, but hotel very very good, def would stay again.. And if u take double bed, there s no difference between double or single as there is huge hole still between. Thanks Radisson
Yöpyi 3 yötä joulukuussa 2019

10/10 Loistava

Jyrki

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä marraskuussa 2019

10/10 Loistava

Sini

Yöpyi 2 yötä marraskuussa 2019

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Palohälytys tupakoivan asiakkaan takia - hotellin informaatio asiasta huonoa
Yöpyi 3 yötä heinäkuussa 2019

6/10 OK

Tarkistettu asiakas

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Not that nice of a stay
The hotel was really nice looking yeah, but there were some things that should not happen; The second morning we were there we got a wake up call at 6 AM for no reason. Not that nice to wake up at six when you're on a holiday. The next morning we woke up to a fire alarm. Not cool. When we checked out the hotel claimed that we had had breakfast twice even though we did not. They had confused our room with someone elses. Maybe that's the reason for the wake up call? All in all I think that it should not be possible to get mixed up with a wrong room in the first place. Didn't leave with a smile on our face. Not using Radisson's services anymore.
Yöpyi 4 yötä huhtikuussa 2019
General Manager vastasi 30.4.2019
Dear Anonymous, Thank you for writing us a review. We appreciate the feedback you provide us with. We view this an opportunity to learn from. If you would like to discuss this in further detail, please reach out to our Guest Relations Manager directly. So we can assist you further and discuss the matter in further detail. Kind regards, Ozgen Saginc General Manager

10/10 Loistava

Ekaterina

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä helmikuussa 2019

10/10 Loistava

Jukka

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Loistava sijainti, mukava huone
Todella mukava hotelli, perussiisti ja oikein kohtelias henkilökunta. Sijainti mahtava suoraan Sloterdijkin aseman vieressä, eli kaikkialle pääsee todella helposti ja nopeasti!
Yöpyi 1 yön helmikuussa 2019

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Siisti hotelli kokonaisuudessaan, maittava ja runsas aamupala. Sijainti loistava, junalla keskustaan 6 min, lentokentälle 10 min. Myös tramilla tai bussilla pääsi liikkumaan loistavasti. Ystävällinen henkilökunta, voisin palata tähän hotelliin.
Yöpyi 3 yötä tammikuussa 2019

10/10 Loistava

Jatna

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I Will always choose to Stay here I love the service and the check in staff
Yöpyi 1 yön toukokuussa 2024
Roderick Smith vastasi 12.5.2024
Dear Jatna,I am delighted to hear that you have decided to stay with us at Park Inn by Radisson Amsterdam City West whenever you visit our area. It is wonderful that the service our welcoming team provided met your expectations. We believe that they are our biggest asset, your remark just confirmed that belief. Thank you for being our guest, and we all hope it won’t be long before you come to see us again, In the mean time, please remember to tell your friends and family all about us. Warm regards, Roderick Smith, General Manager

10/10 Loistava

Alison

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We were pleased with our room and enjoyed a simple breakfast here before checking out!!
Yöpyi 1 yön huhtikuussa 2024
Roderick Smith vastasi 30.4.2024
Dear Alison,I am thrilled to learn that your recent visit to Park Inn by Radisson Amsterdam City West was as pleasant as you had hoped and that you liked your comfortable room and our delicious breakfast buffet. That is, after all, the most important meal of the day. I trust you liked our convenient location, only a few minutes walk from Sloterdijk Station, from where you have easy access to Amsterdam Central Station and Schiphol Airport. Thank you for being our guest, and I hope to have the opportunity to welcome you again in the near future. Please feel free to tell your friends and family all about us. Warm regards, Roderick Smith, General Manager

6/10 OK

ALICIA

Yöpyi 4 yötä huhtikuussa 2024
Roderick Smith vastasi 12.5.2024
Dear Alicia,Thank you for your rating following your stay with us at Park Inn by Radisson Amsterdam City West. It is great to learn that overall, you had a comfortable time at our hotel, although it would be very helpful to know what we could improve to make your next stay even better. We all look forward to welcoming you again and hope you tell your friends and family about us, as it would be a pleasure to welcome them too.  Warm regards, Roderick Smith, General Manager

6/10 OK

ibel, buenos aires

Liikematkailija
Close to a train station that takes you tom amsterdam centraal in 10 min
Yöpyi 1 yön huhtikuussa 2024
Roderick Smith vastasi 22.4.2024
Dear Ibel,Thank you for sharing your review following your visit to Park Inn by Radisson Amsterdam City West on this platform. I am glad that, overall, you had a pleasant stay at our hotel and that you liked our location, next to Sloterdijk Station, which offers easy access to Amsterdam Central Station. We use our reviews as a learning tool, and therefore I would love to know what we can improve to make your next stay even better. It was an honour to be of service to you and I hope to have the opportunity to welcome you again. Warm regards, Roderick Smith, General Manager

10/10 Loistava

Ophelia

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Exceptional service
Yöpyi 3 yötä huhtikuussa 2024
Roderick Smith vastasi 16.4.2024
Dear Ophelia,I am delighted to see that our service made your stay at Park Inn by Radisson Amsterdam City West a comfortable one. We believe that our team is our biggest asset, and reading your remark makes this belief even stronger. Thank you for being our guest and, on behalf of our entire team, we look forward to welcoming you again in the near future. I would be grateful if you would recommend us to your friends and family, as we would love to meet them when their plans take them to our area. Warm regards, Roderick Smith, General Manager

10/10 Loistava

David

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Please is clean and well maintained, staff are friendly and very efficient.
Yöpyi 4 yötä huhtikuussa 2024
Roderick Smith vastasi 12.4.2024
Dear David,How wonderful it is to see that your recent visit to Park Inn by Radisson Amsterdam City West was as pleasant as you had hoped. I am delighted that you found our team to be professional and friendly, and appreciated our cleaning protocol. I hope you had time to enjoy our delicious breakfast buffet, and I trust you liked our location next to Sloterdijk Station, a hub for public transport. Thank you for choosing our hotel, I realise you had many other options in our area, and I look forward to welcoming you again in the near future.  Warm regards, Roderick Smith, General Manager

10/10 Loistava

Mandeep S

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent front staff. Professional and hardworking. The hotel was a pleasure to stay at. It’s just to far to commute every day to central. Nothing to do around the hotel area. Other than that it was a overall great stay.
Yöpyi 5 yötä helmikuussa 2024
Roderick Smith vastasi 29.2.2024
Dear Mandeep,What a pleasure it is to see that you had a comfortable with us at Park Inn by Radisson Amsterdam City West. I am thrilled that our professional and welcoming front office team impressed you. However, I am sorry you were not informed about the direct train from Sloterdijk Station, which will take you to Amsterdam Central Station within 6 minutes. Thank you for your valuable feedback, and I hope it won't be long before we can welcome you again. Warm regards, Roderick Smith, General Manager

10/10 Loistava

José

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä helmikuussa 2024
Roderick Smith vastasi 25.2.2024
Dear José,Let me start by thanking you for choosing the Park Inn by Radisson Amsterdam City West. On behalf of our entire team, we are delighted you enjoyed your stay with us. Thank you for giving this a generous 10/10 rating. It means that we are on track, which is very motivating indeed. We hope you will visit us again soon, and we trust you will share this positive experience with your friends and family. Until next time!   Warm regards, Roderick Smith, General Manager

2/10 Hirveä

Philip

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Roderick Smith vastasi 25.2.2024
Dear Philip,I am sad to see your rating and to learn that we did not exceed your expectations in some areas of your stay. This does not reflect the general feedback we have received from most of our guests, but having said that, we are truly sorry that your experience was not as good as it could have been. As we use our reviews as a learning tool, I would love to receive more information about what we can improve, and please have no hesitation to contact me if you like to discuss your visit in more detail.  Warm regards, Roderick Smith, General Manager

10/10 Loistava

Daniel

Yöpyi 3 yötä helmikuussa 2024
Roderick Smith vastasi 21.3.2024
Dear Daniel,I am delighted to hear that your recent experience at Park Inn by Radisson Amsterdam City West was as comfortable as you had hoped, and that you have awarded it with this perfect 5-star rating. I trust you liked our location, next to Sloterdijk Station, which offers easy access to Amsterdam city centre. Thank you for choosing our hotel, I realise you had many other options in our area. We all look forward to welcoming you again soon, and please do not forget to tell your friends and family all about us. Warm regards, Roderick Smith, General Manager

6/10 OK

JOE and Ruth, Queen Creek

Liikematkailija
Hyvää: Siisteys
Average
Yöpyi 5 yötä helmikuussa 2024
Roderick Smith vastasi 11.2.2024
Dear Joe and Ruth,Thank you for taking the time to rate your stay with us at the Park Inn by Radisson Amsterdam City West. It is great to learn that overall, you enjoyed your time with us, although we would always like to know what we did well and what we could have done better. I hope you enjoyed our varied breakfast buffet, and our convenient location, next to Sloterdijk Station. We look forward to welcoming you again and hope you tell your friends and family about us, as it would be a pleasure to welcome them too.    Warm regards, Roderick Smith, General Manager

10/10 Loistava

dominik

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Alleine gerreist. War schon zum zweiten mal dort. Hotel ist sehr sauber. Und sehr nah am Bahnhof. Bin immer wider sehr zufriden mit dem Service und den Zimmern. Komme sehr gern wider.
Yöpyi 4 yötä helmikuussa 2024
Roderick Smith vastasi 7.2.2024
Dear Dominik,Let me start by thanking you for being a loyal guest of Park Inn by Radisson city West. It is wonderful to see that you felt comfortable at our hotel as a solo traveller, and that you greatly appreciated the service our dedicated team provided and your spacious room. We all enjoy having you as our guests, and we are looking forward to seeing you again soon. Please feel free to tell your friends and family all about us. Warm regards, Roderick Smith, General Manager

10/10 Loistava

CESAR

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Outstanding!
The hotel is amazing and very close to the train starion
Yöpyi 3 yötä tammikuussa 2024
Roderick Smith vastasi 31.1.2024
Dear Cesar,Thank you for sharing your review following your stay at Park Inn by Radisson Amsterdam City West on this platform. I am thrilled to see that you had an outstanding experience at your hotel, and I trust you appreciated all the facilities we offer, as well as the great service our team provided. Our location, next to Sloterdijk Station, is very convenient indeed. From here you can take a direct train to Amsterdam Central Station, Tram 19 to the museum district and the metro to the Amsterdam Arena area, home of the famous Ajax football team. It was a great pleasure to be of service to you, and we all hope to see you again soon. Warm regards, Roderick Smith, General Manager

10/10 Loistava

Skylar

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024
Roderick Smith vastasi 22.1.2024
Dear Skylar,On behalf of the entire team, we are delighted that you enjoyed your stay with us at Park Inn by Radisson Amsterdam City West, and thank you for giving us this generous 5-star rating. It means that we are on the right track, and this is really motivating indeed. I hope that you will come back and visit us again soon, and trust that you will share your positive experience with your friends and family. Until next time.Warm regards, Roderick Smith, General Manager

6/10 OK

James

Yöpyi 2 yötä tammikuussa 2024
Roderick Smith vastasi 16.1.2024
Dear James,Thank you for rating your recent visit to Park Inn by Radisson Amsterdam City West. I am pleased that, overall, you had a comfortable stay with us. But I would love to receive further details about what we can do to improve your next stay. It was a pleasure to be of service to you, and I hope I get the opportunity to welcome you again soon.  Warm regards, Roderick Smith, General Manager

2/10 Hirveä

Sanjogta

Yöpyi 1 yön tammikuussa 2024
Roderick Smith vastasi 23.1.2024
Dear Sanjogta,Thank you for rating your visit to our hotel. I am sorry that we somehow failed to give you a positive experience. As the comfort of our guests is our number one priority, I would love to have a few details about where we went wrong. My apologies for any inconvenience caused, and I look forward to hearing from you  Warm regards, Roderick Smith, General Manager

10/10 Loistava

Isaac

The room wasn’t the same as it showed website ! Twin bed instead of Queen bed .. TV remote control bad function
Yöpyi 2 yötä joulukuussa 2023
Roderick Smith vastasi 29.12.2023
Dear Isaac,Thank you for taking the time to review your recent visit to Park Inn by Radisson Amsterdam City West. I am pleased that, overall, you had a comfortable stay. However, I am sorry that we could not grant your request for a double bed. Through a third-party website, bed types are not guaranteed as they are subject to availability. Furthermore, I am sad that the TV remote did malfunction and I hope you had the chance to contact one of our team members to resolve the issue for you. My apologies for any inconvenience caused, and we all wish you a happy holiday season and a wonderful 2024! Warm regards, Roderick Smith, General Manager

6/10 OK

Gaétan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Roderick Smith vastasi 25.12.2023
Dear Gaétan,Thank you for your rating following your stay with us at the Park Inn by Radisson Amsterdam City West. It is great to learn that overall, you enjoyed your time with us, although we would always like to know what we did well and what we could have done better. We look forward to welcoming you again and hope you tell your friends and family about us, as it would be a pleasure to see them too.   Wishing you a happy festive season and a healthy 2024! Warm regards, Roderick Smith, General Manager

8/10 Hyvä

Dion

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä joulukuussa 2023
Roderick Smith vastasi 13.12.2023
Dear Dion,Thank you for rating your visit to Park Inn by Radisson Amsterdam City West and sharing it on this platform. I am pleased to see that, overall, you had a comfortable stay at our hotel. I hope you had time to partake in our delicious breakfast buffet and that you liked our convenient location, next to Sloterdijk Station, from where a direct train to Amsterdam city centre leaves every few minutes. I hope to see you again soon, and please tell your friends and family about your experience in our hotel. Warm regards, Roderick Smith, General Manager

4/10 Huono

Christian, Zetel

Huonoa: Siisteys
Standard Zimmer für 140Euro mit schmutziger Toilette und Nachttisch, der sicher nicht in den letzten Wochen geputzt wurde, finde ich sehr teuer.
Yöpyi 1 yön joulukuussa 2023
Roderick Smith vastasi 10.12.2023
Dear Christian,I am sorry to hear that our cleaning policy did not meet your standards, and that your visit was not as comfortable as you had expected. I hope you relayed your concerns to one of our team members so that we could resolve them during your stay. My apologies for any inconvenience you may have experienced, and I trust you have a lovely time exploring Amsterdam nevertheless. Warm regards, Roderick Smith, General Manager

8/10 Hyvä

Sree

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Included breakfast had good choices. Close to b the metro, overall a pleasant stay.
Yöpyi 1 yön joulukuussa 2023
Roderick Smith vastasi 10.12.2023
Dear Sree,Thank you for your recent visit to Park Inn by Radisson Amsterdam City West. I am delighted that you had a pleasant stay at our hotel. It is great to know that you enjoyed our delicious and varied breakfast buffet and appreciated our convenient location, next to Sloterdijk Station, from where a direct train will take you to Amsterdam city centre within 6 minutes. It was a pleasure to welcome you as our guest, and I hope to see you again soon. Please tell your friends and family all about us. Warm regards, Roderick Smith, General Manager

2/10 Hirveä

Muammer

Yöpyi 1 yön marraskuussa 2023
Roderick Smith vastasi 17.12.2023
Dear Muammer,Thank you for rating your visit to our hotel. I am sorry that we somehow failed to give you a positive experience. As the comfort of our guests is our number one priority, I would love to have a few details about where we went wrong. My apologies for the inconvenience you may have experienced, and I look forward to hearing from you. Wishing you a happy festive season and a prosperous 2024Warm regards, Roderick Smith, General Manager

4/10 Huono

Lana

Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
Roderick Smith vastasi 22.11.2023
Dear Lana,Thank you for rating your recent visit to our hotel. It is disappointing to see that your stay did not meet your standards. It would be a great learning opportunity if we could know more. Therefore, I would greatly appreciate it if you could contact us to discuss your experience in more detail. Warm regards, Roderick Smith, General Manager

10/10 Loistava

Annalena

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä marraskuussa 2023
Roderick Smith vastasi 22.11.2023
Dear Annalena,Thank you so much for this fabulous 5-star rating following your stay at Park Inn by Radisson Amsterdam City West. I am delighted that we were able to exceed your expectations and meet all of your requirements. It was a great pleasure to be of service to you, and please make your next reservation directly so that we can provide you with the most suitable room for the best available rate. Warm regards, Roderick Smith, General Manager

8/10 Hyvä

SEUNGHYUN

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
그저그럭
직원들 서비스 및 slot역이랑 가깝다는 장점이 있지만 주변 식당 및 편의시설은 없습니다. 그리고 룸 세면대 배수가 너무 안됩니다! 화장실 전기 콘센트도 안되구요!!
Yöpyi 2 yötä marraskuussa 2023
Roderick Smith vastasi 15.11.2023
Dear Seunghyun,I am delighted you chose to stay at the Park Inn by Radisson Amsterdam City West. It is great to know that the service our dedicated team provided and our convenient location, next to Sloterdijk Station, impressed you. However, I am sorry that the sink did not drain properly. Please know that your comfort is paramount and that you can always relay your concerns to one of our team members so that we can rectify the issue during your visit. I look forward to having the opportunity of welcoming you again in the near future. Warm regards, Roderick Smith, General Manager

8/10 Hyvä

Mark

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
A lovely hotel in a great location. Same comments as before - breakfast is poor and lets the hotel down. Staff blunt and rude - especially the person welcoming people to the restaurant. Staff in restaurant arguing in front of guests. Cold food - even scrambled egg newly delivered was cold. This would be an outstanding hotel if breakfast was sorted out.
Yöpyi 3 yötä marraskuussa 2023
Roderick Smith vastasi 15.11.2023
Dear Mark,Thank you for choosing to stay at Park Inn by Radisson Amsterdam City West. I am pleased you liked our location, next to Sloterdijk Station, and appreciated our funky design. However, I am disappointed to see your remark concerning our restaurant team. I will, of course, discuss this matter with them to ensure improvement. My apologies for any inconvenience you may have experienced, and I hope to get the opportunity to welcome you again when your travel plans take you to our area. Warm regards, Roderick Smith, General Manager

10/10 Loistava

Jerome

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good location Excellent service Staff very friendly.
Yöpyi 2 yötä marraskuussa 2023
Roderick Smith vastasi 20.11.2023
Dear Jerome,Thank you for sharing the fabulous review following your recent visit to Park Inn by Radisson Amsterdam City West on this platform. I am thrilled that you appreciated the excellent service our friendly team provided. It is encouraging to see them succeed in their efforts to ensure our guests have a comfortable stay. Furthermore, I am pleased you liked our convenient location, next to Station Sloterdijk which offers easy access to Amsterdam city centre. Thank you once again for sharing your feedback, and we all look forward to welcoming you again in the near future Warm regards, Roderick Smith, General Manager

10/10 Loistava

Kévin

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä marraskuussa 2023
Roderick Smith vastasi 15.11.2023
Dear Kevin,Thank you for your generous rating following your stay at Park Inn by Radisson Amsterdam City West. I am delighted that you had a wonderful experience with us and that we were able to fulfil all of your requirements. It was a pleasure to be of service to you and I trust you will tell your friends and family all about us.Warm regards, Roderick Smith, General Manager

6/10 OK

Mehdi

Huonoa: Siisteys ja henkilökunta ja palvelu
Nul limite pas mal A developer
Yöpyi 5 yötä marraskuussa 2023
Roderick Smith vastasi 13.11.2023
Dear Mehdi,Thank you for taking the time to review your recent visit to our hotel. I am sorry that your stay did not meet your expectations. Please know that your comfort is very important to us, and if you encounter any issues, you can always contact one of our team members. They will do their utmost to resolve them. I sincerely apologise for any inconvenience that may have been caused to you. Please do not hesitate to contact me to discuss these matters in greater detail. Warm regards, Roderick Smith, General Manager

8/10 Hyvä

Michaela

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Properly was good but the alarm system from someone smoking in their room was so scary, it woke me up in the middle of the night and sounded like the purge lol
Yöpyi 2 yötä marraskuussa 2023
Roderick Smith vastasi 5.11.2023
Dear Michaela,Let me start by thanking you for choosing the Park Inn by Radisson Amsterdam City West during your recent visit to Amsterdam. I am pleased to see that, overall, you had a pleasant experience at our hotel. I am sorry the fire alarm woke you up in the middle of the night. We take the safety of our guests very seriously and when we are not absolutely certain that we are dealing with a false alarm, we will evacuate the hotel. My apologies for the inconvenience this has caused you, and I trust you had a lovely time exploring our beautiful city nevertheless. Warm regards, Roderick Smith, General Manager

10/10 Loistava

Vladimirs

Yöpyi 1 yön lokakuussa 2023
Roderick Smith vastasi 5.11.2023
Dear Vladimirs,Thank you for choosing to stay at Park Inn by Radisson Amsterdam City West and for taking the time to rate your experience. I am delighted to see we were able to exceed all of your expectations. It was a pleasure to be of service to you, and I hope to get the opportunity to welcome you back soon. I would greatly appreciate it if you would tell your friends and family all about us. Warm regards, Roderick Smith, General Manager

8/10 Hyvä

Joemon

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä lokakuussa 2023
Roderick Smith vastasi 29.10.2023
Dear Joemon,Thank you for choosing Park Inn by Radisson Amsterdam City West during your recent visit to Amsterdam and for sharing your rating on this platform. I am delighted to learn that you had a comfortable stay with us and I trust you appreciated our convenient location, next to Sloterdijk Station, from where a direct train to Amsterdam city centre leaves every few minutes. We enjoyed having you as our guest, and I am looking forward to welcoming you again. In the meantime, please do not forget to tell your friends and family all about us. Warm regards, Roderick Smith, General Manager

10/10 Loistava

Emil

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Stayed three nights. Easy to get in to city Price much more reasonable the in city Worth the extra time
Yöpyi 3 yötä lokakuussa 2023
Roderick Smith vastasi 25.10.2023
Dear Emil,Thank you for choosing to stay with us at Park Inn by Radisson Amsterdam City West. I am delighted that you liked our location, close to Sloterdijk Station from where you can take a direct train to Amsterdam city centre and that you appreciate the competitive rates we offer. It was a great honour to be of service to you, and we all look forward to welcoming you back. Please do not forget to tell your friends and family all about your experience at our hotel. Warm regards, Roderick Smith, General Manager

8/10 Hyvä

Heidi

Matkusti ryhmän kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Gold members
It was a really good stay but the checkin had to be done on a computer without receptionist duo to staff shortage, as a gold member i was not abled to ask for room upgrade. And other VIP access. Most of the staff didn't know what it was either.
Yöpyi 1 yön lokakuussa 2023
Roderick Smith vastasi 22.10.2023
Dear Heidi, Thank you for sharing your review following your recent visit to the Park Inn by Radisson Amsterdam City West. I am pleased that, overall, you had a pleasant experience with us. However, I am sorry you encountered some issues on arrival. As we are a large hotel, we have installed self-service check-in terminals to reduce waiting time on arrival. There will always be someone at the desk to assist you with any questions or requirements you may have. I am sad to hear that you did not receive any help, and I assure you that this will be discussed during the next front office meeting. Again, my apologies for any inconvenience caused, and please do not hesitate to contact me when you would like to discuss this matter further. Warm regards, Roderick Smith, General Manager