Kahden hengen huone (kaksi sänkyä) | Työpöytä, pimennysverhot, silitysrauta/-lauta, ilmainen Wi-Fi
Tarkista saatavuus

Arvostelut: Quentin Hotel Golden Bear

2 out of 5
Quentin Hotel Golden Bear
Kerkstraat 37, Amsterdam

Arvostelut

6,2
Arvosana 10 - Loistava. 28 kautta 153 arvostelua" "
Arvosana 8 - Hyvä. 39 kautta 153 arvostelua" "
Arvosana 6 - OK. 21 kautta 153 arvostelua" "
Arvosana 4 - Huono. 39 kautta 153 arvostelua" "
Arvosana 2 - Hirveä. 26 kautta 153 arvostelua" "

6,4/10

Siisteys

7,2/10

Henkilökunta ja palvelu

5,4/10

Palvelut/mukavuudet

5,8/10

Majoituspaikan kunto ja tilat

6,0/10

Ympäristöystävällisyys

Arvostelut

4/10 Huono

Max

Matkusti ryhmän kanssa, Liikematkailija
Huonoa: Majoituspaikan kunto ja tilat
Poor air circulation in the rooms, broken lights and very tight rooms. The walls and doors had no soundproofing at all, so basically you felt like being part of the discussion in the other rooms. And the stairs of to the second floor are rough, it was more like a ladder and dangerous moving with suitcases. I’ve been in several old hotels in Amsterdam, but this was definitely the worst experience.
Yöpyi 5 yötä lokakuussa 2023
Quentin Hotels Team vastasi 22.10.2023
Dear Max,Thank you for your feedback! We hope to see you in the future as well.Kind regards,

8/10 Hyvä

Julia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2023
Quentin Hotels Team vastasi 28.4.2023
Dear Julia,Thank you for taking a moment to share your experience at Quentin Golden Bear Hotel. We are so pleased to hear you found our service to your liking. We look forward to welcoming you back again soon!Kind regards,

4/10 Huono

Pinja

Matkusti pienten lasten kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Vetoinen kylmä huone, hometta kylpyhuoneessa ja kaikki äänet kuuluivat kadulta. Luvattua aamiaista ei ollut myöskään tarjolla
Yöpyi 2 yötä huhtikuussa 2022

8/10 Hyvä

Lina

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Easy access to airport and central station.
Yöpyi 2 yötä huhtikuussa 2024

4/10 Huono

Michael

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We had a room on the bottom floor. You can hear the foot traffic from everyone walking in the hall to and from their rooms.
Yöpyi 1 yön huhtikuussa 2024

2/10 Hirveä

Donna

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel was awful. Dirty & not what we paid for. Be careful going here
Yöpyi 3 yötä maaliskuussa 2024

8/10 Hyvä

William

Matkusti kumppanin kanssa
Hyvää: Siisteys
Clean !
Yöpyi 2 yötä maaliskuussa 2024

2/10 Hirveä

Malin

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The location was wonderful but that was really the only thing. The main concern was the smell in the room, we could not decide if it was the sewer or mold, but it was a strong terrible smell the room. It was also very loud from the other rooms, so we could hear every sneeze and everything that was said from the other rooms. The first night when we arrived the water would not heat up at all. The next morning we got hot water in the shower, but only after running it for about 5 minutes, it takes a long time. There are very steep steps to get to the rooms, more like a ladder, so you have to be careful getting up and down. Especially if you bring luggage. Would not recommend… The price is not cheap enough for the standard of the rooms.
Yöpyi 3 yötä helmikuussa 2024

4/10 Huono

Morgane

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Emplacement top, Très petit, fenêtre moisie donc très humide et froid dans la chambre.. Petit déjeuner excessivement cher alors qu’il n’y a rien à manger..
Reservations Department vastasi 5.3.2024
Dear Guest, Thank you for sharing your experience with us. We deeply regret that your stay did not meet your expectations, and we apologize for any discomfort you experienced during your time with us.Regarding the issues you mentioned, we take matters of cleanliness and guest comfort very seriously. Our maintenance team is working diligently to rectify this issue to ensure that future guests do not encounter similar problems.Additionally, we appreciate your feedback regarding the breakfast offerings. Please know that we are constantly striving to improve our food options and pricing to better meet the needs and expectations of our guests.Kind Regards, Quentin Golden Bear Hotel

4/10 Huono

Ann Sofie

Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024

6/10 OK

Marco

Huonoa: Siisteys ja huoneen mukavuus
Yöpyi 3 yötä helmikuussa 2024

6/10 OK

Jan

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Reception was ok, I was surprised about the deposit that had to be paid, which I had probably missed when making the reservation. Room was excellent, nice bathroom. Stairs are typical Amsterdam stairs, very narrow. The building does have a lot of deferred maintenance.
Yöpyi 1 yön helmikuussa 2024
Flori F vastasi 22.2.2024
Dear Jan,Thank you for sharing your feedback with us. We're glad to hear that you found our reception satisfactory and that you were pleased with your room and the bathroom.We apologize for any surprise caused by the deposit requirement. We understand that this information may not have been clearly communicated during the reservation process, and we will review our procedures to ensure that guests are informed in advance.We appreciate your understanding regarding the typical Amsterdam stairs and the deferred maintenance of the building. Please rest assured that we are continuously working to address any maintenance issues to improve the overall quality of our facilities.If there's anything else we can do to enhance your experience or if you have any further concerns, please don't hesitate to let us know. We're here to ensure your comfort and satisfaction.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you again in the future.Warm regards,Reservations Department

4/10 Huono

Morgan

Matkusti ryhmän kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The rooms were not clean, everything was very old, stained and dusty. The windows were disgusting and there were ladybugs in the room, sticking to the window or one dead in bed underneath the pillow. Crazy that they ask a €100 deposit, for what? :/ I hope to get it back soon. The area is good as it is very central and next to Leidseplein.
Yöpyi 1 yön tammikuussa 2024
Flori F vastasi 22.2.2024
Dear Morgan,We sincerely apologize for the unacceptable conditions you experienced during your stay with us. Your feedback is deeply concerning, and we take these issues very seriously.The cleanliness and condition of our rooms do not meet our standards, and we are conducting a thorough investigation into the matter to address and rectify these issues immediately. We understand the importance of providing a clean and comfortable environment for our guests, and we regret that we fell short in this regard.Regarding the deposit, we apologize for any confusion or inconvenience this may have caused. The deposit is typically collected to cover any incidental charges or damages during the stay, and we will ensure that the refund process is expedited for you.We're glad to hear that you found the location convenient, but we understand that this does not excuse the substandard conditions you encountered.If there's anything specific you would like to discuss further or if there are ways we can make amends, please don't hesitate to let us know. Your satisfaction is our top priority.Thank you for bringing these matters to our attention, and we sincerely apologize for any distress caused during your stay.Warm regards,Reservations Department

6/10 OK

Lis

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Vi syntes at hotellet var ok men vinduerne var meget utætte. Og der kunne godt skrives i jeres beskrivelse med trapperne det er ikke alle der kan komme op af så skrå trapper der er meget stejle
Yöpyi 2 yötä tammikuussa 2024
Reservations Department vastasi 27.2.2024
Dear Lis,Thank you for sharing your thoughts on your recent stay with us. We're glad to hear that overall your experience was satisfactory.Regarding your concerns about the windows and the steepness of the stairs, we understand your perspective. It's important to note that our hotel is situated within a building, which often comes with certain architectural characteristics, including steep stairs and windows that may not be as modern as in newer constructions.While we strive to provide accurate descriptions of our facilities and amenities, we also acknowledge that the charm and historical significance of our property come with unique features that may not suit everyone's preferences or needs. We appreciate your understanding and hope that despite these challenges, you were still able to enjoy your time in Amsterdam.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future.

6/10 OK

Marcel

Yöpyi 1 yön tammikuussa 2024

6/10 OK

Etienne

Hyvää: Henkilökunta ja palvelu
Yöpyi 2 yötä joulukuussa 2023

6/10 OK

Gladys

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Dame a l’accueil super désagréable ! Chambre avec le stricte minimum… moisissure au plafond de la douche, ainsi que sur les rideaux de la chambre dommage que je ne puisse pas mettre de photos en commentaire mais la propreté laisse à désirer ! Et l’isolement de la fenêtre HORRIBLE prenez des boules quies
Yöpyi 2 yötä joulukuussa 2023
Jade Reservation Manager vastasi 16.1.2024
Dear Gladys,Thank you for sharing your feedback with us. We sincerely apologize for the unpleasant experience you had during your stay. Your comments regarding the reception and cleanliness are taken seriously, and we will address these issues with our team to ensure improvements are made. We regret any inconvenience caused by the conditions of the room, and we will investigate and rectify the concerns you've raised. Your feedback is invaluable, and we appreciate your patience.Hopefully, the team will have another opportunity to Make It Right.We look forward to your next visit to convince you of our high standards.Best regards

10/10 Loistava

Moses

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
perfect spot if interested in night life. I would stay here again any Time iam in the the area.
Yöpyi 3 yötä joulukuussa 2023
Bahareh, Reservation Department vastasi 15.12.2023
Dear Moses,Thank you for taking a moment for this 10 star rating.The team is happy to have had you as our guest and glad that you obviously had a great stay and enjoyed our hotel as well as Amsterdam to the fullest.We hope to see you the next time travel brings you to this vibrant city.Kind regards

4/10 Huono

Philipp

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä marraskuussa 2023
Quentin Hotels Team vastasi 5.12.2023
Dear Phillip,Thank you for sharing your experiences with us.I am very sorry that your stay was not up to your satisfaction and I highly regret the inconvenience and discomfort this may have caused.Hopefully, the team will have another opportunity to Make It Right.We look forward to your next visit to convince you of our high standards.kind regards

4/10 Huono

Beatrice

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet
Cet hôtel est bien situé, proche de tout. C est le seul point positif
Yöpyi 3 yötä marraskuussa 2023
Quentin Hotels Team vastasi 5.12.2023
Chère Beatrice,Nous vous remercions d'avoir partagé votre avis sur notre emplacement. Nous sommes ravis que notre situation vous ait plu.Nous regrettons cependant que votre expérience n'ait pas été totalement satisfaisante. Votre feedback est important pour nous et nous aidera à améliorer d'autres aspects de notre service.Nous espérons avoir l'opportunité de vous offrir une expérience plus complète lors d'une prochaine visite.Cordialement,

4/10 Huono

Katie

Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Disappointing Stay
We felt like it didn’t quite live up to what we expected by looking at the photo’s. The staircase is very dangerous. You could only use the stairs if very fit. My partner has a knee injury and struggled every time we went up or down. I hurt the back of my legs when walking down due to the shape of the narrow step. Upon arrival, we were told our room was on the 3rd floor, which only had rooms 17 & 18 and ours was 34, so had to struggle up and down an extra set of stairs unnecessarily. We eventually arrived in our room to find neither of the key cards was working, so had to struggle back down the stairs to reception and back up again with a working set of keys. Upon arrival in our room, we found the room was very old and needed a lot of work. The windows had mould and bad condensation and clearly kept out no noise from the busy street. The ceiling is cracking and skirting boards peeling off. The bed mattress is old and has multiple mattresses layered to cover the bad ones. The bed was still uncomfortable and offered no support and not workable for 2ppl as you both fell towards the centre of the bed. The bathroom mirror was unusable as it is above your head on the slanted ceiling. Lastly, we were without any hand soap and shower products, so I had to request these from reception and then only receive
Yöpyi 2 yötä marraskuussa 2023
Nikta T vastasi 14.11.2023
Dear Katie,Thank you for staying with us and your review.It seems that you were not fully satisfied with your time with us, which I am saddened to notice. The team would have gone above and beyond to enhance your stay, please never hesitate to share any issues or concerns you might have on site. My apologies for any discomfort you may have experienced about the stairs and the room facilities.We would have loved to know what we could have done better and hope to have the chance to welcome you back in future.Kind regardsReservation department team

10/10 Loistava

kacher

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
It was lovely location cpulsnt habe been hsppeir with how close everything was. Thd staff were so lovely and welcoming epscially when we checked in.
Yöpyi 3 yötä marraskuussa 2023
Eva vastasi 15.11.2023
Dear Sir/Madam,Thank you for your time in leaving us a review. We are very happy to hear that you enjoyed your stay with us. Kind Regards, Quentin Golden Bear Hotel

8/10 Hyvä

Gabriela Carolina

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Bien, gracias.
Esta súper bien ubicado, y la recepcionista sabía hablar español y fue de gran ayuda, pero no hicieron el aseo ningún día que estuvimos y si lo pedimos. Pero de ahí en más, todo bien
Yöpyi 3 yötä lokakuussa 2023
Nikta T vastasi 8.11.2023
Dear Bien gracias,Thank you for your message.We are glad that you were satisfied with our location and staff. We apologize for any inconvenience caused by cleanliness issues during your stay. We will pass along your feedback to our staff to ensure that we improve on this aspect. We hope to have the pleasure of serving you again soon.Best regards.

10/10 Loistava

Todd

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This location was just amazing! It is centrally located to most all iconic landmarks & sights. The neighborhood was well lit, easily accessible and we felt very secure & safe. The Host/Receptionist’s could not have been nicer or any more accommodating to/for us. Always responds quickly & kindly and made us feel we had known them our entire lives. I would recommend this location for all these reasons & the fact it was extremely clean-spotless! The bedding, towels and amenities were above as described on their website. For so many more reasons that won’t allow here, I would recommend this to all my friends, Family and fellow Travelers! Thank you once again for an amazing experience! Todd & Becky (From Utah)
Yöpyi 3 yötä lokakuussa 2023
Quentin Hotels Team vastasi 22.10.2023
Dear Noelia,Thank you for your feedback! We hope to see you in the future as well.Kind regards,

10/10 Loistava

Elias

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä lokakuussa 2023
Quentin Hotels Team vastasi 22.10.2023
Dear Elias,Thank you for your feedback! We hope to see you in the future as well.Kind regards,

6/10 OK

Kristoffer

Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Old and simple hotel, location is great
Yöpyi 2 yötä lokakuussa 2023
Quentin Hotels Team vastasi 22.10.2023
Dear Kristoffer,Thank you for your feedback! We hope to see you in the future as well.Kind regards,

6/10 OK

Tarkistettu asiakas

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Good location but not clean
Great location short walk to museums, attractions and transport links. Lots of places to eat near by as well. On checking in was given one room that had a thick layer of dust on walk and head board, sweet wrapper in a light fitting and an unpleasant smell in the bathroom. We were offers another room that we were allowed to see briefly and accepted but this was not much better. All the blinds in the room had a thick layer of dust on them, there was a jar with a light and dead plant in it, a kettle full of stagnant water and dead flies. The air vent was full of dust. On check out we requested to use the bag store we were told about at check-in and saw others getting their bags out of a room in the corridor. Only to be told to leave our bags in reception under a bar by the door as the guy would be on the desk all day and would keep an eye on them. Which we didn’t feel comfortable doing.
Yöpyi 4 yötä lokakuussa 2023
Reception vastasi 16.10.2023
Dear Sir/Madam,Thank you for your time in leaving us a review. We would like to sincerely apologise for the inconveniences caused. We are happy to always change your room if the availability allows us to do so, as well as clean the room upon request when needed. Unfortunately our Hotel is not equipped with a safeguarded storage room, therefore if no special request has been made by our guests, we advise our guests to leave the luggage in the Reception. Kind Regards, Quentin Golden Bear Hotel

8/10 Hyvä

Noelia

Yöpyi 4 yötä lokakuussa 2023
Quentin Hotels Team vastasi 22.10.2023
Dear Noelia,Thank you for your feedback! We hope to see you in the future as well.Kind regards,

2/10 Hirveä

Brannen

Yöpyi 2 yötä lokakuussa 2023
Quentin Hotels Team vastasi 12.10.2023
Dear Brannen,We are saddened to hear that your experience was less than ideal. We hope to see you in the future with improved services.Kind regards,

6/10 OK

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu
Lovely staff, but average hotel
We were put in the basement bedroom. The windows were very difficult to close, and the stairs down to the basement are very steep. The room was boiling hot and didn’t feel safe to leave the window open overnight because the window opens onto a fire escape of the building next door. Only one of the lights worked, the bathroom smelt very damp, and the fridge was dirty. The lovely receptionist brought us an extra fan, however couldn’t change our room. The bed was quite comfortable, we got fresh towels every day, and it was situated in a pretty good location. I didn’t see any other rooms, but I wouldn’t stay here again
Yöpyi 3 yötä lokakuussa 2023
Quentin Hotels Team vastasi 10.10.2023
Dear valued guest,Thank you for your feedback! We are looking forward to welcoming you in the future as well!Kind regards,

8/10 Hyvä

Maximilian

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä lokakuussa 2023
Quentin Hotels Team vastasi 11.10.2023
Dear Maximilian,Thank you for your review! We hope to see you in the future as well!Kind regards,

2/10 Hirveä

Miho

Liikematkailija
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
掃除が甘い（連泊は掃除機をかけていない）。布団がとても臭い。 明け方まで周囲がうるさい
Yöpyi 5 yötä syyskuussa 2023
Quentin Hotels Team vastasi 20.9.2023
Dear Miho,We are saddened to hear that your experience was less than ideal. We hope to see you in the future as well when we can prove our improved services.Kind regards,

4/10 Huono

James

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä syyskuussa 2023
Quentin Hotels Team vastasi 18.9.2023
Dear James,Thank you for your feedback. We hope to see you in the future as well with improved services.Kind regards,

8/10 Hyvä

haluk

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Asked 10 euro to check in at 14.15
Location is really very center and middle of everything. However, when we arrived at 14.15 pm , even though the room was ready, the lady on the reception asked 10 euro for early check in. So i waited 45 minutes hour outside. The stairs are very narrow and very difficult to walk up but in general thats a good option for the price
Yöpyi 2 yötä elokuussa 2023
Reservation Team vastasi 8.9.2023
Thank you for your stay and for this wonderful score.It was a pleasure being your host and my colleagues and I hope to have given you amazing memories of your time in this beautiful city.We hope to welcome you as our guest again soon.

2/10 Hirveä

Adolfo Asahel Hernández

Huonoa: Siisteys
El personal es amable sin embargo la limpieza deja mucho que desear, no realizan bien el aseo del cuarto diariamente; las persianas no cierran adecuadamente por lo que las habitaciones tienen mucha luz
Quentin Hotels Team vastasi 29.8.2023
Dear Adolfo,Thank you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves.Kind regards,

10/10 Loistava

Shahyan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice space for the few days we were there
Yöpyi 2 yötä elokuussa 2023
Reservation Team vastasi 25.8.2023
Thank you for your stay and for this wonderful score.It was a pleasure being your host and my colleagues and I hope to have given you amazing memories of your time in this beautiful city.We hope to welcome you as our guest again soon.

6/10 OK

Jorge ivan

Hyvää: Henkilökunta ja palvelu
Good location, terrible structure
The room itself was ok, however, not very spacious. The toilet is terribly made, the sink doesn’t make sense as it’s almost impossible to use with the sink tap poking out too much, it’s impossible to wash your face or use without water splashing everywhere.
Yöpyi 2 yötä heinäkuussa 2023
Daria vastasi 28.7.2023
Dear Jorge,Thank you for staying with us and for sharing your feedback about your experience.We're glad to hear that the room itself was okay, but we apologize for any inconvenience caused by its lack of spaciousness. We understand the importance of comfort during your stay, and we'll consider your feedback as we continue to improve our accommodations.We're truly sorry to hear about the issues you encountered with the toilet and sink in your room. It is disheartening to learn that the design of these facilities didn't meet your expectations and that you had difficulties using them comfortably. Your feedback highlights areas where we can make improvements, and we'll be sure to address these concerns with our maintenance team.Guest satisfaction is our top priority, and we regret that we fell short in providing you with a more convenient and enjoyable experience.If your travels bring you back to our area, we hope you'll consider staying with us again. We'll take your feedback into account to ensure a more pleasant stay for you in the future.Thank you for your understanding and for helping us improve.Warm regards,Daria BGuest Relations, Quentin G

10/10 Loistava

Dylan

Yöpyi 2 yötä heinäkuussa 2023
Quentin Hotels Team vastasi 24.7.2023
Dear Dylan,Thank you for taking a moment to share your experience at Quentin Hotel Golden Bear. We are so pleased to hear you found our service to your liking. We look forward to welcoming you back again soon.Kind regards,

10/10 Loistava

Ellen

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Loved my stay!
I was so scared to stay here when I saw the reviews but it was actually so lovely! First off the staff were the nicest most accommodating people ever, I only talked to two of the girls on reception and one of the cleaners but they were great! We had a room with a private bathroom and everything was perfect. The window was a bit had to open we had to put a bin under it to hold it but you have to recognise that it is an old building in Amsterdam. The hotel is also smack dab in the middle of where you want to be making it perfect! I would stay here again 100%
Yöpyi 3 yötä heinäkuussa 2023
Reservation Team vastasi 20.7.2023
Thank you for your stay and for this wonderful score.It was a pleasure being your host and my colleagues and I hope to have given you amazing memories of your time in this beautiful city.We hope to welcome you as our guest again soon.

4/10 Huono

Sarah

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Good location for young party people
So this place is a great location. We enjoyed being where we were but did not love our stay at the hotel. We were put on the 3rd floor and it was about 95 degrees. The stairs were a trip to get up almost like climbing a ladder. So we asked for a fan at least to help with how hot it was so we could sleep and they kept telling us oh yes we will and we had to ask about 4 times and they never got one for us. So the next day we asked to be moved to a lower level so it wouldn’t be as hot. We had to ask for that about 3 times and finally before our second night they got us a lower room which we really appreciated. But when we went to bed at about 1am the people above us partied and made so much noise till 6am. Not cool. This place is for young party kids.
Yöpyi 2 yötä kesäkuussa 2023
Reservation Department vastasi 5.7.2023
Thank you for staying with us and for your review.It seems that you were not fully satisfied with your time with us, which I am saddened to notice. The team would have gone above and beyond to enhance your stay, please never hesitate to share any issues or concerns you might have on-site. My apologies for any discomfort you may have experienced.We would have loved to know what we could have done better and hope to have the chance to welcome you back in the future.

8/10 Hyvä

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Huoneen mukavuus
The hotel is great to use as somewhere to crash and get a shower. Very basic hotel with basic amenities and not far from the centre. Could do with fans in the rooms
Yöpyi 2 yötä kesäkuussa 2023
Reservation Team vastasi 15.6.2023
Thank you for your stay and for this wonderful score.It was a pleasure being your host and my colleagues and I hope to have given you amazing memories of your time in this beautiful city.We hope to welcome you as our guest again soon.

8/10 Hyvä

Rajveer

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I stayed in Amsterdam for 2 nights at the Quentin Hotel Golden Bear. The staff were lovely and made me feel comfortable. The hotel is in a great location, Next door there is a coffee shop named The Dolphins would highly recommended as it has reasonable prices and right at your door step! The hotel do charge you a tax at arrival and also take a €100 deposit which is refundable once you checkout. Check in from 3pm and check out at 11am. The room was pretty basic with its own private shower room and toilet. Around about a 15 min walk to the main part of the city centre. Overall I enjoyed my stay and would definitely recommend!!
Yöpyi 2 yötä kesäkuussa 2023
Reservation Team vastasi 14.6.2023
Thank you for your stay and for this wonderful score.It was a pleasure being your host and my colleagues and I hope to have given you amazing memories of your time in this beautiful city.We hope to welcome you as our guest again soon.

4/10 Huono

Primrose

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The stairs are too narrow and steep. No elevators. The personelle was kind enough to carry our luggage up and down the stairs.
Yöpyi 2 yötä toukokuussa 2023
Reservation Team vastasi 14.6.2023
Thank you for staying with us and for your review.It seems that you were not fully satisfied with your time with us, which I am saddened to notice. The team would have gone above and beyond to enhance your stay, please never hesitate to share any issues or concerns you might have on-site. My apologies for any discomfort you may have experienced.We would have loved to know what we could have done better and hope to have the chance to welcome you back in the future.

10/10 Loistava

Theresa

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Clean and comfortable
Great location to get around and plenty of bars, restaurants and shops nearby. Room was clean, yes it’s small but every hotel room we’ve stayed in Amsterdam is small. It’s the nature of the buildings which are all generally tall and narrow. Plus how much time are you going to spend in there?! We were not there one night but we would definitely stay again.
Yöpyi 1 yön toukokuussa 2023
Quentin Hotels Team vastasi 5.6.2023
Dear Theresa,Thank you for taking a moment to share your experience at Quentin Golden Bear! We are so pleased to hear you found our service to your liking. We look forward to welcoming you back again soon.Kind regards,

4/10 Huono

Antony

Liikematkailija
Huonoa: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
If i was on Holiday it would be OK
Yöpyi 3 yötä toukokuussa 2023
Quentin Hotels Team vastasi 5.6.2023
Dear Antony,Thank you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves. Kind regards,

2/10 Hirveä

Josie

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Amount of dust under the bed is horrid. Use a hoover. Won’t be coming back it was dirty. Staff are lovely though.
Yöpyi 3 yötä toukokuussa 2023
Quentin Hotels Team vastasi 28.5.2023
Dear Josie,Thank you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves.Kind regards,

4/10 Huono

Kris

Liikematkailija
Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
Apart from the location, which is walking distance from the centre, there is nothing positive to say. seriously overpriced for a tiny room with no shower, a minuscule sink with soap but no towels.
Yöpyi 1 yön toukokuussa 2023
Quentin Hotels Team vastasi 25.5.2023
Dear Kris,Thank you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves.Kind regards,

4/10 Huono

Keith

Yöpyi 2 yötä toukokuussa 2023
Reservation Department vastasi 20.5.2023
Thank you for staying with us and for your review.It seems that you were not fully satisfied with your time with us, which I am saddened to notice. The team would have gone above and beyond to enhance your stay, please never hesitate to share any issues or concerns you might have on-site. My apologies for any discomfort you may have experienced.We would have loved to know what we could have done better and hope to have the chance to welcome you back in the future.

2/10 Hirveä

Kurt Egil

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Dårlig hotell
Trangt. Slett renhold
Yöpyi 3 yötä toukokuussa 2023
Quentin Hotels Team vastasi 17.5.2023
Dear Dårlig,Thank you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves.Kind regards,

10/10 Loistava

Amy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Fantastic
Yöpyi 3 yötä toukokuussa 2023
Quentin Hotels Team vastasi 14.5.2023
Dear Amy,We highly appreciate your feedback. We are looking forward to welcoming you in our hotel in the future as well!Kind regards,