Ulkopuoli
Tarkista saatavuus

Arvostelut: Holiday Inn Express Anchorage, an IHG Hotel

2.5 out of 5
Holiday Inn Express Anchorage, an IHG Hotel
4411 Spenard Rd, Anchorage, AK

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 485 kautta 1001 arvostelua" "
Arvosana 8 - Hyvä. 312 kautta 1001 arvostelua" "
Arvosana 6 - OK. 117 kautta 1001 arvostelua" "
Arvosana 4 - Huono. 48 kautta 1001 arvostelua" "
Arvosana 2 - Hirveä. 39 kautta 1001 arvostelua" "

8,4/10

Siisteys

8,6/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

8,2/10

Majoituspaikan kunto ja tilat

8,0/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Heng

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Terry, Coatesville

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We liked that the property was close to the airport but also close to downtown. We used Lyft to get to downtown and the Holiday Inn Express provided transportation to and from the airport. We also liked the cleanliness of the hotel and the rooms. The shower pressure was awesome! We also liked that there were dining options within walking distance.
Yöpyi 2 yötä toukokuussa 2024

8/10 Hyvä

David B

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The staff was nice but knew nothing of the few restaurants around.
Yöpyi 5 yötä huhtikuussa 2024

8/10 Hyvä

Daleen, Lodi

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
great food options next door
Yöpyi 1 yön huhtikuussa 2024

2/10 Hirveä

samuel, Smithfield

Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was rundown shower didn’t drain it leaked all night toilet was loose carpet was dingy and the list goes on and on
Yöpyi 1 yön huhtikuussa 2024
Troy vastasi 22.4.2024
I apologize that your visit did not meet your expectations. I hope you will try us again after the remodel at the end of the year.

8/10 Hyvä

Rick

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
was nice stay here-good room-the breakfast could of been better-the food was good but they kept running out of food & was slow to restock-we stayed there 3 night & the story was the same each & every morning
Yöpyi 3 yötä huhtikuussa 2024
Troy vastasi 22.4.2024
Thank you for choosing holiday Inn Express. We appreciate the positive review. I apologize that the breakfast wasn't as well monitored as it could have been during your visit.

6/10 OK

Daleen, Lodi

Liikematkailija
beds very uncomfortable!!
Yöpyi 1 yön huhtikuussa 2024
Troy vastasi 22.4.2024
Thank you for choosing Holiday Inn Express. We appreciate the positive review. I regret that your bed was not what you were accustomed to.

10/10 Loistava

Kanani, West Richland

Yöpyi 1 yön tammikuussa 2024
Troy vastasi 8.4.2024
Thank you for taking the time to share your feedback with us. We appreciate the stellar review.

6/10 OK

Rachelle

Yöpyi 1 yön maaliskuussa 2024
Troy vastasi 8.4.2024
Thank you for taking the time to share your feedback with us. We appreciate the positive review.

4/10 Huono

Kimberly

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Uncomfortable beds, noisy and dirty!!!
Yöpyi 1 yön maaliskuussa 2024
Troy vastasi 8.4.2024
Thank you for taking the time to share your feedback with us. I regret that your stay with us did not meet with your expectations.

8/10 Hyvä

Marcus

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great! Kids had fun in the pool, close to food and shopping. Just wish the gate for the back was working for safety
Yöpyi 1 yön maaliskuussa 2024
Troy vastasi 16.3.2024
Thank you for taking the time to share your feedback. We appreciate the positive review. The gate will be back to normal soon. Unfortunately, the snow removal activity interferes with the sensors sometimes.

10/10 Loistava

Edward

Yöpyi 2 yötä maaliskuussa 2024
Troy vastasi 8.4.2024
Thank you for taking the time to share your feedback with us. We appreciate the awesome review.

10/10 Loistava

DOROTHY J

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I feel sorry for the staff that does the breakfast. They always seem to be understaffed in that area. And they usually look sad. I stay there frequently and it always seem to be that way. But the staff are always nice.
Yöpyi 1 yön maaliskuussa 2024
Troy vastasi 16.3.2024
Thank you for taking the time to share your feedback. We appreciate the great review.

8/10 Hyvä

hoon

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä helmikuussa 2024
Troy vastasi 16.3.2024
Thank you for taking the time to share your feedback. We appreciate the positive review.

8/10 Hyvä

James

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Troy vastasi 16.3.2024
Thank you for taking the time to share your feedback. We appreciate the positive review.

10/10 Loistava

Marianne

Yöpyi 1 yön helmikuussa 2024
Troy vastasi 16.3.2024
Thank you for taking the time to share your feedback. We appreciate the glowing review.

10/10 Loistava

Chris

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
Troy vastasi 28.1.2024
Thank you for taking the time to share your feedback with us. We appreciate the stellar review.

8/10 Hyvä

Devin

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Yöpyi 1 yön tammikuussa 2024
Troy vastasi 28.1.2024
Thank you for taking the time to share your feedback with us. We appreciate the positive review.

10/10 Loistava

Debra, Naknek

Yöpyi 2 yötä tammikuussa 2024
Troy vastasi 16.3.2024
Thank you for taking the time to share your feedback. We appreciate the great review.

6/10 OK

Walt

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
Liked the hallway carpet. Eggs were good. Just seemed like breakfast was cheap. It used to have fresh oatmeal, warm cinnamon rolls, cookies in the evening, better quality overall.
Yöpyi 1 yön joulukuussa 2023
Troy vastasi 28.1.2024
Thank you for taking the time to share your feedback with us. We appreciate the positive review.

10/10 Loistava

Kathryn

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Troy vastasi 28.1.2024
Thank you for taking the time to share your feedback with us. We appreciate the glowing review.

10/10 Loistava

Heather

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 4 yötä joulukuussa 2023
Troy vastasi 28.1.2024
Thank you for taking the time to share your feedback with us. We appreciate the great review.

10/10 Loistava

Jeff

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everything has been super nice and the front desk was great to talk to
Yöpyi 1 yön marraskuussa 2023
Troy vastasi 3.12.2023
Thank you for taking the time to provide your feedback. We appreciate the kind words and the great review. We look forward to the opportunity to serve you again.

6/10 OK

Donna

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Bathroom had a large amount of hair in the tub. One chair was up and filthy.
Yöpyi 1 yön marraskuussa 2023
VE vastasi 16.11.2023
Thank you for your feedback. We do apologize for the inconvenience. Had we known of the issue, we could have changed you to a different room. Again, we do apologize about the inconvenience. We look forward to seeing you again.

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
VE vastasi 11.11.2023
Thank you for your feedback. We look forward to seeing you again.

10/10 Loistava

Edward

Hyvää: Henkilökunta ja palvelu
The girl who checked me in was super nice and very efficient.
Yöpyi 1 yön marraskuussa 2023
Troy vastasi 11.11.2023
Thank you for taking the time to share your feedback with us. We appreciate the kind words and the great review. We look forward to the opportunity to serve you again.

2/10 Hirveä

Ali, College Station

Matkusti ryhmän kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Musty and old. Leak coming from upstairs bathroom. Staff were polite but the Hotel needs total uplift. I don't know how Holiday Inn has kept it franchise still there on such a Hotel that needs improvement everywhere.
Yöpyi 1 yön syyskuussa 2023
VE vastasi 1.11.2023
Thank you for your feedback. Sorry your stay at our property didn't meet your expectations. However, we still hope to see you in the near future.

10/10 Loistava

James

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
VE vastasi 11.10.2023
Thank you for your feedback. We look forward to seeing you on your next venture here in Alaska.

10/10 Loistava

Jack

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Quiet. Within 5 minutes of the airport. Great service. Good breakfast.
Yöpyi 2 yötä lokakuussa 2023
VE vastasi 7.10.2023
Thank you for your feedback. We look forward to seeing you in the near future.

10/10 Loistava

sherri

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Holiday Inn Express in Anchorage is very convenient for me as I fly in and out quickly and they offer shuttle services. The front desk staff has always been extremely friendly and helpful.
Yöpyi 1 yön syyskuussa 2023
VE vastasi 1.10.2023
Thank you for your feedback. We look forward to seeing you on your next visit to Anchorage.

6/10 OK

Scott

Liikematkailija
Huonoa: Majoituspaikan kunto ja tilat
Room was dated and the tile in both the entry and bathroom was loose and presented a safety hazard. It was just run down and beat
Yöpyi 6 yötä syyskuussa 2023
VE vastasi 1.10.2023
Thank you for your feedback. Sorry your stay at our property didn't meet your expectations. However, we still look forward to seeing you in the near future.

8/10 Hyvä

Krishna

Yöpyi 2 yötä syyskuussa 2023
VE vastasi 20.10.2023
Thank you for your feedback. We look forward to seeing you on your next visit to Anchorage.

10/10 Loistava

Todd

Yöpyi 1 yön syyskuussa 2023
VE vastasi 15.10.2023
Thank you for your feedback. We look forward to seeing you on your next visit to Anchorage, Alaska.

4/10 Huono

Dawn

Matkusti ryhmän kanssa
Hyvää: Huoneen mukavuus
Huonoa: Siisteys ja henkilökunta ja palvelu
Fair
They only clean the room every five days, unless requested to clean earlier. When we requested a cleaning during our 4 night stay numerous times we were basically shrugged off.
Yöpyi 4 yötä syyskuussa 2023
VE vastasi 1.10.2023
Thank you for your feedback. Sorry your stay at our property didn't meet your expectations. However, we still look forward to seeing you in the near future.

8/10 Hyvä

Judy M

Yöpyi 1 yön syyskuussa 2023
VE vastasi 13.10.2023
Thank you for your feedback. We look forward to seeing you on your next visit to Anchorage.

10/10 Loistava

Brian

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Room was clean, bed was comfortable, good shower, breakfast was good, property was older, close to airport. Thought over price for an older Holiday Inn Express.
Yöpyi 1 yön syyskuussa 2023
VE vastasi 1.10.2023
Thank you for staying with us. We hope and look forward to seeing you on your next visit to Anchorage.

10/10 Loistava

Michelle

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Bonnie at the front desk was a very busy multi-tasker, but still made you feel very cared for and all questions addressed. She was friendly and had suggestions for “must-see’s” around Anchorage. Having a shuttle and a bagged breakfast (since we left so early) was an added touch.
Yöpyi 1 yön syyskuussa 2023
VE vastasi 1.10.2023
Thank you for your feedback, it is greatly appreciated. We look forward to seeing you in the near future.

10/10 Loistava

Arthur

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very handy location.
Yöpyi 1 yön syyskuussa 2023
VE vastasi 1.10.2023
Thank you for staying with us. We hope and look forward to seeing you on your next visit to Anchorage.

10/10 Loistava

GEORGE

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Everything was great!
Everything was great! The hotel was clean and quiet. The beds were comfy (as always at HIE), and the breakfast was delicious. No complaints, whatsoever!
Yöpyi 1 yön syyskuussa 2023
VE vastasi 1.10.2023
Thank you for staying with us. We hope and look forward to seeing you on your next visit to Anchorage.

8/10 Hyvä

Shane

Yöpyi 1 yön syyskuussa 2023
VE vastasi 7.10.2023
Thank you for your feedback. We look forward to seeing you in the near future.

10/10 Loistava

Richard

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Outstanding hotel!
Check in time is normally 3 PM, but we were homeless for a few hours and decided to show up at 1:30 PM and the desk clerk had a nice room set aside for us. The room was comfortable, quiet, and all products were fully stocked. And, it had a microwave and refrigerator! The airport shuttle was fantastic and the driver was very helpful and friendly. Overall, we were very pleased with our entire experience at this hotel.
Yöpyi 1 yön syyskuussa 2023
VE vastasi 1.10.2023
Thank you for staying with us. We hope and look forward to seeing you on your next visit to Anchorage.

10/10 Loistava

Trisha

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Friendly staff, excellent airport shuttle
Yöpyi 1 yön syyskuussa 2023
VE vastasi 1.10.2023
Thank you for staying with us. We hope to see you on your next visit to Anchorage.

8/10 Hyvä

Raymond

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The check in went smoothly. Front desk staff were courteous and efficient.
Yöpyi 1 yön syyskuussa 2023
VE vastasi 1.10.2023
Thank you for staying with us. We hope and look forward to seeing you on your next visit to Anchorage.

10/10 Loistava

Dana

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great breakfast and clean
Yöpyi 1 yön syyskuussa 2023
VE vastasi 1.10.2023
Thank you for staying with us. We hope and look forward to seeing you on your next visit to Anchorage.

10/10 Loistava

THOMAS

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Shuttle driver and fromt desk were friendly and informative.
Yöpyi 1 yön syyskuussa 2023
VE vastasi 1.10.2023
Thank you for staying with us. We hope and look forward to seeing you on your next visit to Anchorage.

2/10 Hirveä

Ali, College Station

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Room had a musty smell.. old carpet, bathroom had a leak coming from ceiling
Yöpyi 2 yötä syyskuussa 2023
VE vastasi 1.10.2023
Thank you for your feedback. Sorry your stay at our property didn't meet your expectations. However, we still look forward to seeing you in the near future.

2/10 Hirveä

Anthony

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nasty, Stay somewhere else! Check the sheets!
I initially booked this room because of the good reviews 8.4 stars on hotels.com. However, when we checked in, the bath water was brown, and we pulled the comforter down to check the bed. There was hair on the sheets and they did not look as if they had been changed. When I contacted the front desk to ask for a manager, they offered a different room and said that contacting a manager wasn't necessary. I tried to show the front desk clerk the pictures of this issues and he did not want to see them. In the second room, the bath water was clear, but when I pulled down the comforter, the sheets had stains and did not look as if they had been changed. There was also black mold on ceiling tiles and the rooms were dirty in general. This was certainly not what I had expected from Holiday Inn Express and was most certainly overpriced at $339 for one night. My wife and I ended up sleeping in our rental car until our red eye flight from Anchorage. At least the rental car wasnt filthy.
Yöpyi 1 yön syyskuussa 2023
Troy vastasi 10.10.2023
Thank you for sharing your feedback with us. I regret that you were not satisfied with your accommodations. You asked to speak with a manger and you spoke with a manager - me. You offered to show me pictures. I said they weren't necessary. I took you at your word and changed your room immediately. You wanted a discount based on the room you were no longer occupying, that you had moved from. I wasn't going to discuss discounts, since I was able to put you into a different room. I asked you at least three times if your new room was satisfactory and you finally said "No", but did not give any details, and walked away. I never saw a wife. 30 minutes later, you announced that you wanted to check out, so I went out of my way to make sure you would not be charged for your reservation. I am sorry if you chose to sleep in your car, rather than find a different hotel or even go to the airport.

6/10 OK

nancy, Buckeye

Matkusti kumppanin kanssa
Hyvää: Siisteys
Have laundry available was very nice. Breakfast was marginal. Not much around the hotel to eat if you don’t have a car. Just fast food.
Yöpyi 2 yötä syyskuussa 2023
VE vastasi 1.10.2023
Thank you for your feedback. Sorry your stay at our property didn't meet your expectations. However, we still look forward to seeing you in the near future.

8/10 Hyvä

Albany

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice breakfast, the only thing keeping me from giving 5 stars was that the rooms are older and could use a face-lift also the surrounding area has just a few dining choices. Overall a good experience.
Yöpyi 4 yötä syyskuussa 2023
VE vastasi 1.10.2023
Thank you for staying with us. We hope and look forward to seeing you on your next visit to Anchorage.

10/10 Loistava

KENNETH

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
VE vastasi 1.10.2023
Thank you for staying with us. We hope and look forward to seeing you on your next visit to Anchorage.