6/10
We was in the hotel in the end of the October for one week. Hotel is really nice and frame for really quality 5 star hotel is there. It's clean and workers are friendly, but well it don’t work like a 5 star hotel at all.
One nice lady speaks fluent english in the reception and few other people speaks english, the rest cannot communicate with you, they can take the orders in the restaurant but no matter what u ask they don’t understand. It makes things bit difficult but we could live with that. But when u ask some food for example from the buffet many they don’t understand / listen what you say, they start to put food on your blade immediately and then u get wrong food, wrong amounts etc. They should listen your order fully, before turning their back and starting to put food on your blade.
They never write down orders, so many times they come back to you to ask what was the order.. Few times they even forgot the orders totally, especially if u ask basic thing like water. in the pool area many days nobody came to take orders. Some days there was person to take orders.
Usually in 5 star hotels, or even 3-4 star things are setup similarly every time you order something. Well in one week time we got coffee in 7 different kind of glasses/cups, in same breakfast it could be 3 different kind offs.
We paid breakfast and dinner in advance for every day. Food is basically good but boringly the same every day in the buffet, so in the last night we didn't even want to eat there anymo
Marko
Yöpyi 7 yötä lokakuussa 2021