6/10 OK
Tarkistettu asiakas
19.7.2019
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Visit at the lake
Hotel is located in nice spot with the lake view from half of the rooms. Way in to the Arona center is really bad.. Sidewalk where there is no lights at the night time is narrow, so you need to be really careful when walking back in to the hotel, because cars are over speeding right next to you.
Hotel in general is straight from the 80's, but is mainly in good condition and everything works. Rooms are outdated and air conditioning system makes awful noise, so you cannot keep it running in the night.
Room cleaning is also strange, because all rooms will be cleaned even though you would not like to have it some days. There is no possibility to hang do not disturb-sign at your door.
Breakfast is really basic, but if you like cakes or donuts this is heaven for you. Everything in breakfast is just lifted from the self, so there is nothing warm which would involve cook - you need to even boil eggs by yourself.
When I checked out, reception person tried to re-charge my stay, even though I had paid my room in advantage. Happily I noticed this charge from my credit card and we managed to settle this at the hotel.
When I got the money back in cash(!), I left with the feeling that that was somehow my fault and she didn't even bothered to apologize what happened.
Tarkistettu asiakas
Yöpyi 3 yötä heinäkuussa 2019