Overall, I was very disappointed in this rental for the price charged. This was priced at a premium and the experience was well short of a premium one.
The owner left their personal items in bedrooms and the kitchen. There was no closet space to hang items. We were there for a week and lived out of our suite cases. All drawers in the bedrooms were full with homeowner items. The bathroom drawers were full too - home owner toiletries, hair brushes, etc. The upstairs bedrooms had a substantial amount of childhood photos, trophies, pictures from childhood - so many my daughters felt uncomfortable sleeping in those bedrooms. The kitchen intermingled drawers for renter use with drawers with personal effects. The kitchen pantry again mixed home owner items with the trash bins they ask you to use. There was no place but the kitchen counters to store non-perishable groceries for the week. There are a lot of family pictures in most room - dining room (2 of 3 walls), living room, both upstairs bedrooms, master bedroom, in the coach house. For a rental property the owner should make the decor much more neutral than presented.
Second, the rules for the hot tub and pool could have been better disclosed. The owner requires the property manager to come on and off the property each time the hot tub is turned on and off! This was unsettling at best and negatively impacted our ability to settle in and enjoy. The hot tub has to go off at 10:00 pm even on weekends even if there is no noise from the guests. The pool lights did not turn on.
The property management company was pleasant and had consistently good communication. They admitted to a ball being dropped along the way and it should have been communicated to us prior to check in the home was homeowner occupied. I'm an experienced renter and have not seen a home presented this way before. They attempted to move us to another home but there was no availability.