Hotellit uima-altaalla - Aylton, Ledbury

”Most of the beer in the bar was off. We asked for an extra fan for the room, it didn't turn up. My wife is a vegan, we asked for oatmilk in the room. That didn't arrive either. To cap it all when we left we were told that we had to pay an extra £55.00 as the price we were quoted was less than what it should have been. Won't be stopping here again.”

”Lovely hotel but after going into our room at 10pm after a festival I got changed for bed . Used the bathroom went to wash my hands and the hot water tap was broken. No hot water - no water even out the tap. Only cold water which is no good. Too tierd to move rooms. Told reception on checkout but no compensation or discounted next staff or offer of breakfast - absolutely nothing. Poor really. I said you need to get it fixed for the next guests. You can’t have no hot water in the...

”A quality hotel with great facilities including golf and a spa. The staff are exceptional and friendly and helpful. The food is first rate and the Indian executive chef delivers among the best curries I've ever had. The rest of the menu is pretty good as well.”

”Great hotel, easy to park and room was really nice. No air con but there was a fan provided. Unfortunately tv did not work or the telephone. Receptionist said they were unaware and it couldn’t be fixed but offered access to the spa and drinks. However I already had access & had bought drinks in the spa. Spa would be very busy with day guests in the day. Breakfast was great and great choice available. ”

”The Malvern is a hotel run around a health club and spa. The best feature is its restaurant which is modern and serves good food. The spa itself has a nice and warm indoor / outdoor pool but the facilities are dated and tired. The rooms are very tired, think 1970’s travelodge, and in desperate need of an upgrade. Staff pleasant.”

”No aircon. No fans. Horrendous conditions.”

”Really nice b&b in an historic and interesting house. Host was really friendly and breakfasts were really good. Large bedroom, plenty of space for clothes. Right opposite the Abbey and near local amenities. Would certainly return.”