Baldwin Lake Hotellit

”The fireplace worked,but the jet spa didn't, the blinds need replacing & the other window was above the tub,so hard to get to. The mattress was so old & lumpy, I hardly got any sleep, the lazy boy chair didn't stay extended. The Location was great, the area was serene & quaint. Accessible to downtown & restos.”

”What a great place to stay, we booked 2 nights with my husband and our 5 year old, the rooms are very decent size, but the best was how clean it was, the beds, the restroom, the entire room was spotless. Thank you 😊”

”As of June 2026, the pictures don't reflect it's true condition. We stayed in room 17, (lake view) which is rundown and needs improvement. The main door and hardware are interior grade and didn't feel secure. In the pictures, note the 'wetbar' and TV location. The 32" TV is more than 15' from the beds, like you need binoculars to view it. Our bath vanity was loose from the wall and had no hot water. The shower tile had more grout repairs than original grout. And the single light fixture left...

”They won't respond to you they send a link that didn't workand forget about communicating”

”Well the beds were made. That’s about it really, rooms had cobwebs in the windows, floor wasn’t swept well and it looked like it had recent construction done and it was never finished. Guy up front was not good at customer service. He was fast though which I gotta say is better than a friendly conversation. All and all it was just a poor choice.”

”WiFi didn’t work the whole time and nobody seemed interested. Mattress was old and uncomfortable. Both showers were either very hot or very cold with no way to mix. Bathtubs leaked through the drain so ere basically non-functional. On the positive side the unit was clean when we got there. Nice proximity to the lake.”

”I booked this place 1 month before our stay. There was parking nearby. We stayed in #6. We got to the motel around 7pm to check in and the room wasn't ready because the cleaner called out and could not be reached. The man at the front desk cleaned our room for us after we asked him to because we didn't have another place to book since it was so late. In terms of the room/kitchen overall, it isn't well kept and TV doesn't connect to the wifi for us to watch youtube. We decided to stay here for...

”Our stay at Studio Nine in Big Bear Lake, California, was a delightful experience. From the moment we checked in, we were greeted with exceptional customer service. As we unloaded our vehicle and headed upstairs to our room, my significant other realized we had forgotten the check-in slip with our room code. Before we could even reach the stairs, a kind woman who had checked us in kindly asked if we needed anything. She promptly jogged over to the front desk, returned up the stairs to our...

”Incredible place! It felt that you have gone to the western movie from the 50s. Definitely worth for visiting!”

”You can check into the property by texting and then you are issued the lobby and room codes. I didnt know this and Expedia doesnt provide the property with a phone number to be contacted at. Andrew was great and very approachable and helpful. The main building needs to be opened up to air out the lobby and hotel area upstairs. It had a dusty odor. Property is kept up nicely. Cuhions and seat right outside the lonby are not inviting as they are full of sand and blocked by tables. Cabin...

”We stayed one night in Cathy's cottages at the end of October. Room (we stayed in no 6) was what we expected, only a little out dated, but nothing to complain. Perfect for romantic getaway. Would love to stay there again.”

”Good stay and good location. Our blanket was dirty but the staff was quick to change it.”

”Amazing place! We would love to come Back! Our little one love it!”

”Room was clean and staff was great”

”The place is older so don’t expect everything to be brand new but, it’s clean and cozy. Lots of heaters, fireplace, hot tub in room and in the middle for pricing. Staff is very helpful and was available to help us with the tv and fireplace. Definitely recommend but don’t hit for persons with super high expectations. We had a great time and will be back in the future.”

”As with much of Big Bear, the buildings are older, but they are well maintained and rooms/condos are updated. It’s clean. Our lake view rooms had a lake view. My only drawback is that parking is tight, barely enough spaces and we were here during the week. Otherwise - great, and if we return to the area, we would stay here again.”

”The rooms were clean but could be updated. The walls are very thin so you can hear the neighbors in the next room. The staff were very friendly. If you are looking for an affordable room I would recommend this place. It’s not fancy but it was good for the trip.”

”The room was spacious and clean. Staff provided us with user friendly maps that helped give us a good idea on the local restaurants and shops. Would stay again.”