Hotellit uima-altaalla - Ballston Lake, New York

”My experience was great. Staff was helpful and courteous.”

”Very clean and nice staff.”

”Clean room. Easy check in”

”The staff was very helpful an I had a quick check in. The room was clean. I like a hot breakfast and it was delicious, I really appreciate that the scrambled eggs where nor just plain but that they had chives. It was easy to find parking close to the door. What I did not like is the design of the shower door. It is not a door that closes fully and it ended up creating a lot of water outside of the shower. Other than that, our stay was great and I will go back again!”

”There was moldy patchwork on the bathroom ceiling, the toilet was dirty, the grout in the bathroom floor was caked with dirt, there were scratches on the front door in the bathroom door, like a dog was contained, and there was bedbugs in the bed closest to the window. My friend has several bites on her legs. No compensation or apology was given.”

”While the hotel itself is fine we reached out before through the expedia platform when we made the booking requesting a late checkout. Someone messaged us and asked what time are we looking to checkout and we said 12pm if possible. They then told us that is their standard checkout time. When we got there the guy at the front desk insisted otherwise and said that we didn't speak to the hotel we spoke to someone through expedia. What's the point of that if the messages state its coming from the...

”I was in the area for a concert at SPAC, closeness was great. The staff were helpful and welcoming . Our room was very clean, comfortable & spacious. The pool was disappointing , it was very cold and it was a high 78 sunny day, but the staff said when I called inquire , “it was a heated pool”, it was freezing! So I went to use the outside sauna to warm up, and it was locked and not in service, no note or explanation . The restaurant and bar were nice. I’m surprised the Arbor Spa is inside the...