Dear William, Thank you for choosing favehotel Hyper Square Bandung as your accommodation. We also thank you for sharing your feedback about your current stay, even it seemed that your experience did not meet your expectation. We have shared this issue to our team and now we are working on improving our facilities and services with more controlling to avoid this situation happen again in the future. Again, please accept our sincere apologize for the inconvenience caused and most of all thank you for bringing this information to our attention and giving us opportunity to improveBest Regards

Dear Frank,Thank you so much for your kind words and positive feedback. We are delighted to hear that you enjoyed your stay with us at favehotel Hyper Square Bandung. Our team strives to provide the highest level of service and hospitality, and it's truly rewarding to know that we met your expectations.Your compliments will be shared with the entire staff, as it serves as a great source of motivation for all of us. We appreciate your recognition of our efforts to create a memorable experience for our guests.We look forward to welcoming you back to favehotel Hyper Square Bandung in the future and providing you with another exceptional stay. If there is anything specific you would like to mention or suggest for improvement, please feel free to share your thoughts, we are always eager to enhance our guests' experiences.Once again, thank you for choosing favehotel Hyper Square Bandung, and we appreciate the opportunity to serve you.Best regards, Handik WidodoGeneral Manager

Dear Shingo,Thank you for choosing favehotel Hyper Square Bandung as your accommodation. Also thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.We also thank you for sharing your feedback about your current stay. We have shared this issue to our team and now we are working on improving our facilities with more controlling to avoid this situation happen again in the future.It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. Sincerely yours,Handik WidodoGeneral Manager

Dear Pascal,First of all we would like to thank you for choosing favehotel Hyper Square Bandung as your place to stay while in BandungWe have read your detailed review of our hotel and allow me to apologize for the inconvenience caused. We realize that this did not live up to your expectations. All the reviews that you have submitted have been recorded and brought to our hotel's internal meeting so that they can be followed up so that they can be improved. Regarding the cleanliness of the rooms that really need to be improved we will retrain our housekeeping staff so this does not happen again and do it according to the Standards which has been specified We hope to see you again when you return to favehotel Hyper Square Bandung and of course with even better service from us. Best Regards, Handik WidodoGeneral Manager

Dear Bi Jing,First of all we would like to thank you for choosing favehotel Hyper Square Bandung as your accomodation in Bandung We have read your detailed review of our hotel and allow me to apologize for the inconvenience caused. We realize that this did not live up to your expectations. All the reviews that you have submitted have been recorded and brought to our hotel's internal meeting so that they can be followed up so that they can be improved. Regarding the cleanliness of the rooms that really need to be improved we will retrain our housekeeping staff so this does not happen again and do it according to the Standards which has been specified Again, please accept our sincere apologize for the inconvenience caused and most of all thank you for bringing this information to our attention and giving us opportunity to improveThank you and warm regards

Dear Our Beloved Guest, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again Warm Regards Handik Widodo General Manager

Dear Budhiwan, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future Best Regard Handik Widodo Hotel Manager

Dear Traveler, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Handik Widodo Hotel Manager

Dear SC, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Handik Widodo Hotel Manager

Dear Riq, We greatly appreciate you taking the time to convey your concerns to our attention and apologize for any inconvenience you may have experienced. We have noted that your preference is soundproofing and have communicated your feedback to our management to improve our facilities. Once again, we appreciate you taking the time to share your comments with us. We look forward to accommodating your future travel needs. Best Regard Handik Widodo Hotel Manager