Kaikki näytetyt arvostelut ovat peräisin oikeilta asiakkailta. Vain meidän kauttamme majoituksen varanneet matkailijat voivat lähettää arvostelun. Tarkistamme arvostelut ohjeidemme mukaisesti ja julkaisemme kaikki arvostelut, niin positiiviset kuin negatiiviset.LisätietojaAvautuu uuteen ikkunaan
Arvosana 10 - Loistava. 415 kautta 1006 arvostelua" "
10–Loistava
415
Arvosana 8 - Hyvä. 356 kautta 1006 arvostelua" "
8–Hyvä
356
Arvosana 6 - OK. 134 kautta 1006 arvostelua" "
6–OK
134
Arvosana 4 - Huono. 60 kautta 1006 arvostelua" "
4–Huono
60
Arvosana 2 - Hirveä. 41 kautta 1006 arvostelua" "
2–Hirveä
41
8,2/10
Siisteys
8,6/10
Henkilökunta ja palvelu
8,0/10
Palvelut/mukavuudet
7,8/10
Majoituspaikan kunto ja tilat
8,0/10
Ympäristöystävällisyys
Arvostelut
10/10 Loistava
Kati
Matkusti perheen kanssa
25.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Kati
Yöpyi 1 yön helmikuussa 2024
Titin vastasi 27.2.2024
Dear Kati,We truly appreciate your feedback regarding your recent stay. I am delighted to learn that the overall experience met your expectations and enjoy everything we have to offer. Thank you again for staying with us. We look forward to welcoming you back in the future.Sincerely,Titin SuwanthabGuest Experience Manager
6/10 OK
Tea
Matkusti perheen kanssa
23.10.2022
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Location good, but old rooms which should renovate
Location was really good, but we got old rooms and they were not ⭐️⭐️⭐️⭐️ rooms, Rooms need to renovate. Bed and location were really good but next time we will upgrate our rooms to newer ones. But you can sleep and take a shower there, if you want more, upgrade you room.
Tea
Yöpyi 1 yön lokakuussa 2022
Tul vastasi 24.10.2022
Thank you very much for feedback.
8/10 Hyvä
Tarkistettu asiakas
5.3.2020
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Tarkistettu asiakas
Yöpyi 1 yön helmikuussa 2020
Sagar Naker vastasi 18.3.2020
Dear Valued Guest,
We sincerely appreciate your feedback and for taking the time to post your review. I am delighted to learn that the overall experience met your expectations. I will share your score with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It would be our greatest pleasure to welcome you again when your travel brings you back.
Sincerely,
Sagar Naker
10/10 Loistava
JIA XUAN RIANE
Matkusti perheen kanssa
24.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient location. Hotel staffs were efficient and helpful in communication. Daily room cleaning was up to standard.
JIA XUAN RIANE
Yöpyi 3 yötä toukokuussa 2024
8/10 Hyvä
Catherine
22.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Not bad at all, a little pricey for what it is, but I would stay there again.
Catherine
Yöpyi 2 yötä toukokuussa 2024
Titin vastasi 23.5.2024
Dear Catherine, Thank you for your valuable feedback. We are delighted to learn that the overall experience met your expectations. However, we have noticed from your given rating that we can improve, and we will. We appreciate your kind words and hope to welcome you back soon. Sincerely,Titin SuwanthabGuest Experience Manager
10/10 Loistava
Chi Keung
Matkusti ryhmän kanssa
20.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
房間整潔,附近就是BTS,交通十分便利。
Chi Keung
Yöpyi 3 yötä toukokuussa 2024
Titin vastasi 21.5.2024
Dear Chi Keung,Thank you very much for your feedback regarding your recent stay. We are so pleased that you had a wonderful stay especially with our convenient location, and we hope to welcome you again in the near future. Sincerely,Titin SuwanthabGuest Experience Manager
10/10 Loistava
CHIA CHIEN
Matkusti perheen kanssa
20.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
飯店位置很好,各個大型百貨商場及都在附近,捷運也在附近,去哪裡都很方便
CHIA CHIEN
Yöpyi 4 yötä toukokuussa 2024
Titin vastasi 20.5.2024
Dear CHIA CHIEN, Thank you for taking your time to share your experience with us. We are delighted to hear that you found our hotel's location convenient with nearby shopping malls and the subway. We hope you had a pleasant stay exploring the area and we are hoping to welcome you back soon.Sincerely,Titin SuwanthabGuest Experience Manager
6/10 OK
Cuong
15.5.2024
Huonoa: Majoituspaikan kunto ja tilat
Good location and that all, room old and smell
Cuong
Yöpyi 3 yötä toukokuussa 2024
Titin vastasi 17.5.2024
Dear Cuong, Thank you for sharing your feedback. We appreciate your comments on our prime location. On the other hand, we apologize for any inconvenience caused by the room condition. We will ensure to address this promptly to department concerned for further service improvement. We really thank you for your feedback and wish to have another chance to welcome you again.Sincerely,Titin SuwanthabGuest Experience Manager
10/10 Loistava
Desmond
Matkusti perheen kanssa, Liikematkailija
15.5.2024
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved this place. Perfect for downtown. Prime location. Good for shopping and night life. Super close to the BTS line. Amazing buffet breakfast - one of the best. And some of the friendliest and hardest working staff around. Great job.
Desmond
Yöpyi 7 yötä toukokuussa 2024
Titin vastasi 16.5.2024
Dear Desmond, Thank you for sharing your experience with us. We are thrilled to hear that you loved your stay at Novotel Bangkok on Siam Square. Thank you for highlighting our prime location, delicious buffet breakfast, and our dedicated staff. Your satisfaction is our utmost priority and the compliment for our breakfast is highly appreciated. Thank you again for staying with us. We look forward to welcoming you back for more great experiences in the future. Sincerely, Titin Suwanthab Guest Experience Manager
8/10 Hyvä
Shweta
Matkusti perheen kanssa
13.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We stayed here for 5 days, the hotel is right in the centre easy walking access to everywhere.All the staffs were very polite and friendly.We loved our stay.we would definitely come back in future.
Shweta
Yöpyi 5 yötä huhtikuussa 2024
Titin vastasi 13.5.2024
Dear Shweta, Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed our central location and the friendliness of our staff. Thank you for planning to stay with us again and we already look forward to your next visit. Sincerely, Titin Suwanthab Guest Experience Manager
10/10 Loistava
Hoe Kiet
Matkusti kumppanin kanssa
12.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient location
Hoe Kiet
Yöpyi 4 yötä toukokuussa 2024
Titin vastasi 13.5.2024
Dear Hoe Kiet, Thank you for highlighting our convenient location. We are delighted to have met your expectations. Looking forward to welcoming you back soon. Sincerely,Titin SuwanthabGuest Experience Manager
8/10 Hyvä
hong phuong
Matkusti perheen kanssa
11.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Best location
hong phuong
Yöpyi 3 yötä huhtikuussa 2024
Titin vastasi 13.5.2024
Dear Hong Phuong, Thank you for your positive feedback on our hotel's location. We are delighted to hear that you enjoyed your stay with us. Looking forward to welcoming you back soon. Sincerely,Titin SuwanthabGuest Experience Manager
8/10 Hyvä
Heather
Matkusti ryhmän kanssa
8.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Like that this hotel is near the big malls and walkable to Central and Central Chidlom and to the 4 face Buddha.
Heather
Yöpyi 4 yötä huhtikuussa 2024
Titin vastasi 8.5.2024
Dear Heather, Thank you for highlighting our convenient location near major malls and attractions like Central, Central Chidlom, and the Four-Faced Buddha. Being surrounded by numerous shopping malls indeed adds to the convenience and enjoyment of our guests.Thank you again for staying with us. We look forward to welcoming you back soon. Sincerely,Titin SuwanthabGuest Experience Manager
10/10 Loistava
Manithong, Galloway
Matkusti perheen kanssa
6.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Love it I should come back soon thanks
Manithong
Yöpyi 3 yötä huhtikuussa 2024
TITIN vastasi 7.5.2024
Dear Manithong, Thank you for sharing your experience with us. I am delighted to learn that you had a wonderful stay and the overall experience met your expectations. Our dedicated staff takes pride in providing exceptional service, and it's great to hear that they made your stay memorable.We look forward to welcoming you back soon. Sincerely,Titin SuwanthabGuest Experience Manager
4/10 Huono
YOSHIHITO
Matkusti perheen kanssa
5.5.2024
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Dear YOSHIHITO, First of all, thank you for sharing your experience with us. We apologize for the inconvenience you experienced with the shower pressure and the missing bathrobe. We will also address these issues with the department heads concerned internally. Kindly rest assured that everything you mentioned will be taken seriously into consideration and any corrective actions required will be taken to ensure improvement. We appreciate your loyalty to Novotel and hope to welcome you back for an improved stay. Sincerely,Titin SuwanthabGuest Experience Manager
10/10 Loistava
nadifah binti, Singapore
5.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
nadifah binti
Yöpyi 5 yötä huhtikuussa 2024
Titin vastasi 6.5.2024
Dear nadifah binti,Thank you for rating us on your recent stay. I am glad you were able to enjoy everything we have to offer, we pride ourselves on delivering great service and I will let my team know they contributed to your wonderful stay. We look forward to welcoming you back soon.Sincerely,Titin SuwanthabGuest Experience Manager
10/10 Loistava
Mazen
29.4.2024
Mazen
Yöpyi 1 yön huhtikuussa 2024
Titin vastasi 20.5.2024
Dear Mazen,Thanks for your review and your 5-bubble rating. We are delighted that your experience here at Novotel Bangkok on Siam Square has been a pleasant one. Thank you again for staying with our hotel in Bangkok and we look forward to hosting you when your travels bring you back.Sincerely,Titin SuwanthabGuest Experience Manager
10/10 Loistava
jim
Matkusti perheen kanssa
27.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
In the heart of Siam, alot of food options
jim
Yöpyi 4 yötä maaliskuussa 2024
Titin vastasi 29.4.2024
Dear jim, Thank you for highlighting our prime location in the heart of Siam with abundant food options. We are delighted you enjoyed this aspect of your stay. Looking forward to welcoming you back soon. Sincerely,Titin SuwanthabGuest Experience Manager
8/10 Hyvä
abdullah
Matkusti perheen kanssa
27.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Special thank for front desk Abdullah
abdullah
Yöpyi 1 yön huhtikuussa 2024
Titin vastasi 29.4.2024
Dear abdullah, Thank you for sharing you experience and for acknowledging the exceptional service provided by Abdullah our front desk team. Our team strives to make each guest’s stay special, and we only hope you will have the chance to return again in the future.Sincerely,Titin SuwanthabGuest Experience Manager
8/10 Hyvä
Teng Kuen
Matkusti perheen kanssa
22.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Feel that Novotel has consistency among its locations
Teng Kuen
Yöpyi 3 yötä huhtikuussa 2024
Titin vastasi 22.4.2024
Dear Teng Kuen,Thank you for sharing your experience with us. I am glad to learn that the overall experience met your expectations particularly with our location was an advantage for your visit. We hope to have an opportunity to welcome you back in the near future.Sincerely,Titin SuwanthabGuest Experience Manager
8/10 Hyvä
OMAR
19.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The good thing is near shoping mall
OMAR
Yöpyi 4 yötä huhtikuussa 2024
Titin vastasi 22.4.2024
Dear OMAR, Thank you for sharing your positive review. We are delighted to hear that you enjoyed our convenient location near the shopping mall. Thank you again for staying with us. We look forward to welcoming you back soon. Sincerely,Titin SuwanthabGuest Experience Manager
10/10 Loistava
Sum Elle Tse
19.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Super fast check in and out, staff are super friendly and worth paying extra for the stay. Cleaingness wasn’t the best but I’d say it’s ok for short stay.
Sum Elle Tse
Yöpyi 3 yötä huhtikuussa 2024
Titin vastasi 22.4.2024
Dear Sum Elle Tse, Thank you for sharing your experience with us. We are delighted you enjoyed our fast check-in/out service and friendly staff. We appreciate your feedback on cleanliness for short stays. Thank you for choosing Novotel Bangkok on Siam Square. We only hope you will have the chance to return again in the future.Sincerely,Titin SuwanthabGuest Experience Manager
10/10 Loistava
Whee Khee
Matkusti kumppanin kanssa
14.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A very convenient and centralised location. Easily accessible to almost everything.
Whee Khee
Yöpyi 5 yötä huhtikuussa 2024
Titin vastasi 15.4.2024
Dear Whee Khee, Thank you for highlighting our convenient and central location. We are delighted to hear that you found our hotel easily accessible to everything. We look forward to welcoming you back soon. Sincerely,Titin SuwanthabGuest Experience Manager
10/10 Loistava
Pauline
Matkusti perheen kanssa
14.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff friendly, and very convenient
Pauline
Yöpyi 3 yötä huhtikuussa 2024
Titin vastasi 15.4.2024
Dear Pauline, Thank you for your kind words about our friendly staff and convenient location. We are delighted to hear that you had a positive experience with us. Looking forward to welcoming you back soon. Sincerely,Titin SuwanthabGuest Experience Manager
10/10 Loistava
CHI MING DARMAN
Liikematkailija
14.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Better give more discount is better
CHI MING DARMAN
Yöpyi 2 yötä huhtikuussa 2024
Titin vastasi 17.4.2024
Dear Chi Ming Darman, Thank you for your feedback. We appreciate your suggestion regarding discounts. We continuously review our offers to provide the best value to our guests. We hope to welcome you back soon. Sincerely,Titin SuwanthabGuest Experience Manager
10/10 Loistava
Joel Ortiz, New York
13.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Accessibility
Joel Ortiz
Yöpyi 4 yötä huhtikuussa 2024
Titin vastasi 15.4.2024
Dear Joel Ortiz,Thank you for highlighting the accessibility of our hotel. We strive to provide a seamless experience for all our guests. We look forward to welcoming you back soon.Sincerely,Titin SuwanthabGuest Experience Manager
10/10 Loistava
hugh
10.4.2024
Hyvää: Henkilökunta ja palvelu
Good staff but parking difficult
hugh
Yöpyi 1 yön huhtikuussa 2024
Titin vastasi 10.4.2024
Dear hugh, Thank you for sharing your experience and for acknowledging our good staff. We understand the inconvenience regarding parking. We will also certainly discuss your feedback with the management team to see where we can lift to even higher levels. Please know that your feedback is highly valued by us, and we thank you for bringing these issues to our attention. Sincerely, Titin Suwanthab Guest Experience Manager
8/10 Hyvä
Wee Teck
Matkusti kumppanin kanssa
9.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Paid extra for the “new” deluxe room. mouldy wall and smell throughout my 4 days stay in my room. disappointed. Sound isolation is bad. can hear people walking past outside and door closing. Complained about the smell but no improvement.
Staffs are excellent. Location is great. Lobby is a great place to chill and relax.
Wee Teck
Yöpyi 3 yötä huhtikuussa 2024
Titin vastasi 10.4.2024
Dear Wee Teck, Thank you for sharing your experience. We apologize for the inconvenience you faced during your stay. Your feedback regarding the room condition and sound isolation is duly noted and will be addressed accordingly. On the other hand, we are delighted to hear that you found our staff excellent and enjoyed our convenient location. Our lobby is indeed a great place to relax. We appreciate your feedback and hope to welcome you back for an improved experience. Sincerely,Titin SuwanthabGuest Experience Manager
10/10 Loistava
Siu Yin Louis
6.4.2024
Siu Yin Louis
Yöpyi 4 yötä huhtikuussa 2024
Titin vastasi 26.4.2024
Dear Siu Yin Louis,Thank you very much for your feedback regarding your recent stay. We are so pleased that overall you had a wonderful stay with us. Our team strives to make each guest's stay special and we hope to welcome you again in the near future. Sincerely,Titin SuwanthabGuest Experience Manager
8/10 Hyvä
Adam, Kowloon
Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
6.4.2024
Hyvää: Siisteys
Good option for easy access to Siam Paragon, Center, Discovery and Centralworld.
Adam
Yöpyi 6 yötä maaliskuussa 2024
Titin vastasi 10.4.2024
Dear Adam, Thank you for highlighting our convenient location near Siam Paragon, Center, Discovery, and Central World. We are delighted that you found Novotel Bangkok on Siam Square to be a good option for your stay. Looking forward to welcoming you back soon. Sincerely,Titin SuwanthabGuest Experience Manager
10/10 Loistava
lay cheng
5.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good
lay cheng
Yöpyi 3 yötä maaliskuussa 2024
Titin vastasi 5.4.2024
Dear lay cheng,Thank you for sharing your experience with us. I am delighted to learn that you had a wonderful stay and the overall experience met your expectations. Our team strives to make each guest's stay special. Thank you again for staying with us and we are hoping to welcome you back soon.Sincerely,Titin SuwanthabGuest Experience Manager
10/10 Loistava
Ching Man Louisa
Matkusti perheen kanssa
5.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is my second stays in Novotel, I love their services, all staffs are so friendly. The location is so convenient to access to BTS, Paragon, Siam Square One, Siam Centre, MBK Mall, everything is just around walking distance.
This area is so vibrance and safe even walk alone at night.
Ching Man Louisa
Yöpyi 2 yötä maaliskuussa 2024
Titin vastasi 10.4.2024
Dear Ching Man Louisa, Thank you for choosing Novotel Bangkok on Siam Square again. We highly appreciate you coming back to stay with us and are delighted you have been able to enjoy our friendly services and convenient location near various shopping centers. Please noted that, your safety is our top priority, and we are glad you felt secure exploring the vibrant area around the hotel. We look forward to welcoming you back for another wonderful stay. Sincerely,Titin SuwanthabGuest Experience Manager
10/10 Loistava
HEW YONG
3.4.2024
HEW YONG
Yöpyi 2 yötä huhtikuussa 2024
Titin vastasi 23.4.2024
Dear HEW YONG,We sincerely appreciate your feedback and for taking the time to post your review. I am delighted to learn that the overall experience met your expectations. Thank you again for staying with us and we are hoping to welcome you back soon.Sincerely,Titin SuwanthabGuest Experience Manager
10/10 Loistava
Calgary
2.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I've stayed at Novotel Siam Square for many years and been a few years since i've stayed here. It's good to see that the rooms were touched up. Convenience of this hotel is the best as it's right in the heart of Siam Square and just a bridge linking straight to Siam Paragon. It would be good that all floors are carpeted as the parquet flooring can be quite noisy with luggages and footsteps. Overall will still recommend and will return.
Calgary
Yöpyi 4 yötä maaliskuussa 2024
Titin vastasi 3.4.2024
Dear Calgary, First of all, thank you for your continued patronage and for sharing your experience with us. We are delighted to hear that you appreciated the refurbished rooms and the convenient location of our hotel in the heart of Siam Square. Your feedback regarding the flooring noise is duly noted, and we will consider it for future improvements. We truly appreciate your recommendation. Thank you for planning to stay with us again and we already look forward to your next visit. Sincerely, Titin Suwanthab Guest Experience Manager
6/10 OK
Sikai
Matkusti kumppanin kanssa
2.4.2024
Hyvää: Henkilökunta ja palvelu
Always stayed at Novotel Siam/Platinum. However for this trip, the room was rather old and slightly dirty. Not what i had expected. Staff was kind and helpful as always.
Sikai
Yöpyi 3 yötä maaliskuussa 2024
Titin vastasi 3.4.2024
Dear Sikai, Thank you for your loyalty to our hotel. We highly appreciate you coming back to stay with us. We apologize for any inconvenience with the room condition during your recent stay. Kindly rest assured that we will address the issues with our management team to ensure we continue to further improve our service. By the way, we appreciate your kind words about our staff's service. Thank you again for staying with us. We hope that you will consider giving us another opportunity to serve you better in the future. Sincerely,Titin SuwanthabGuest Experience Manager
8/10 Hyvä
Sigit
Matkusti kumppanin kanssa
2.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Right next to Siam BTS and shopping. Plenty of massage places but pricier.
Sigit
Yöpyi 3 yötä maaliskuussa 2024
Titin vastasi 2.4.2024
Dear Sigit, Thank you for sharing your experience with us. We are pleased to hear that you had a wonderful stay at our hotel particularly the location near Siam BTS, shopping malls, and massage shops is indeed convenient. It was such a pleasure hosting you and we look forward to welcoming you when your travel brings you back.Sincerely,Titin SuwanthabGuest Experience Manager
10/10 Loistava
hannah
Matkusti perheen kanssa
25.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel is very clean, food was well presented and delicious, staff is awesome, kind and very nice. The only down side is that wi-fi never worked.
hannah
Yöpyi 5 yötä maaliskuussa 2024
Titin vastasi 27.3.2024
Dear Hannah, Thank you for your kind words regarding our cleanliness, delicious food, and awesome staff. We apologize for the inconvenience with the Wi-Fi. Your feedback is valuable to us and will address this issue promptly. Thank you again for staying with us and we are hoping to welcome you back soon.Sincerely,Titin SuwanthabGuest Experience Manager
10/10 Loistava
Dennis
Matkusti pienten lasten kanssa
25.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
First time visiting Bangkok and made the correct decision of taking Novotel for our stay. Friendly staff, hotel is very clean and accesible if you are going around.
Dennis
Yöpyi 3 yötä maaliskuussa 2024
Titin vastasi 25.3.2024
Dear Dennis,Thank you for choosing Novotel Bangkok on Siam Square for your first visit to Bangkok. We are delighted to learn that you had a wonderful stay, and the overall experience met your expectations.Even more to hear that you found our staff friendly and our hotel clean and accessible. We strive to provide excellent service and we are glad that they made a positive impact on your stay. Thank you again for staying with us. We look forward to welcoming you back soon.Sincerely,Titin SuwanthabGuest Experience Manager
10/10 Loistava
Nick
21.3.2024
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful property in the middle of Siam market with tons to see and do both inside and outside. It's close location to BTS Siam makes it an ideal choice, and you can get to and from the airport quickly from here.
Nick
Yöpyi 3 yötä maaliskuussa 2024
Titin vastasi 27.3.2024
Dear Nick, Thank you for your kind words on your recent stay with us. We are delighted to hear that you enjoyed our property's central location and proximity to the BTS Siam station. It's indeed that our hotel convenient for exploring the city. Thank you again for staying with us. We look forward to welcoming you back soon! Sincerely,Titin SuwanthabGuest Experience Manager
10/10 Loistava
Philippe
20.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Helpful friendly staff. Great breakfast buffet. Nice room
Philippe
Yöpyi 2 yötä maaliskuussa 2024
Titin vastasi 20.3.2024
Dear Philippe,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the helpful staff, great breakfast buffet, and nice room. Our team strive to provide exceptional service and comfort to all our guests. Thank you for sharing your positive experience. We hope to have the pleasure of welcoming you again very soon.Sincerely,Titin SuwanthabGuest Experience Manager
10/10 Loistava
FONG LING
19.3.2024
FONG LING
Yöpyi 2 yötä maaliskuussa 2024
Titin vastasi 10.4.2024
Dear FONG LING,We truly appreciate your feedback regarding your recent stay. I am glad you were able to enjoy everything we have to offer and look forward to welcoming you back in the future.Sincerely,Titin SuwanthabGuest Experience Manager
8/10 Hyvä
Yong Fatt Allan
18.3.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
Yong Fatt Allan
Yöpyi 4 yötä maaliskuussa 2024
Titin vastasi 20.3.2024
Dear Yong Fatt Allan,We truly appreciate your feedback regarding your recent stay. I am glad you were able to enjoy everything we have to offer and look forward to welcoming you back in the future.Sincerely,Titin SuwanthabGuest Experience Manager
6/10 OK
Kristin
18.3.2024
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Hotel is a little run down. But excellent staff service and a great location
Kristin
Yöpyi 6 yötä maaliskuussa 2024
Titin vastasi 18.3.2024
Dear Kristin, Thank you for for sharing your experience with us and acknowledging our excellent staff service and great location. We appreciate your feedback regarding the hotel condition. Rest assured, we are continuously working to maintain and improve our facilities. Thank you once again and we hope that you will consider giving us another opportunity to serve you better in the future. Sincerely,Titin SuwanthabGuest Experience Manager
10/10 Loistava
Heng Keong Larry
Matkusti perheen kanssa
17.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good overall and near to all shopping mall
Heng Keong Larry
Yöpyi 8 yötä maaliskuussa 2024
Titin vastasi 18.3.2024
Dear Heng Keong Larry, Thank you for sharing your positive review. I am delighted to learn that you had a wonderful stay, and the overall experience met your expectations.We are also delighted to hear that you found our hotel's location convenient for shopping. Thank you again for staying with us. We hope to welcome you back soon. Sincerely,Titin SuwanthabGuest Experience Manager
10/10 Loistava
wanida
Matkusti kumppanin kanssa
15.3.2024
The hotel so convenient area, clean ,
We will be back for sure.
wanida
Yöpyi 3 yötä maaliskuussa 2024
Titin vastasi 18.3.2024
Dear Wanida, Thank you for your positive feedback! I am delighted to learn that the overall experience met your expectations and that you found our hotel convenient and clean. We strive to provide a comfortable and convenient environment for our guests, and we are thrilled that you appreciated that. We look forward to welcoming you back soon.Sincerely,Titin SuwanthabGuest Experience Manager
10/10 Loistava
michael, rehovot
10.3.2024
Hyvää: Siisteys ja palvelut/mukavuudet
location, lounge
michael
Yöpyi 5 yötä maaliskuussa 2024
Titin vastasi 11.3.2024
Dear michael,Thank you for sharing your experience with us. I am delighted to learn that you had a wonderful stay and the overall experience met your expectations. Our dedicated staff takes pride in providing exceptional service, and it's great to hear that they made your stay memorable.Thank you again for staying with us and we are hoping to welcome you back soon.Sincerely,Titin SuwanthabGuest Experience Manager
8/10 Hyvä
Jae-Young
6.3.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
Jae-Young
Yöpyi 3 yötä helmikuussa 2024
Titin vastasi 8.3.2024
Dear Jae-Young,Thank you very much for your feedback regarding your recent stay. We are so pleased that you had a wonderful stay with us, and we hope to welcome you again in the near future. Sincerely,Titin SuwanthabGuest Experience Manager
4/10 Huono
WAN TING
Liikematkailija
6.3.2024
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Dear WAN TING, First of all, thank you very much for your feedback. We sincerely apologize for the issue with the curtains in your room. Regarding the construction noise and the attitude of the front desk staff, we have taken note of your feedback. We will consider your opinions and strive to continuously improve our guest experience. By the way, we greatly appreciate your recommendation regarding the convenience of our shopping facilities. We will indeed consider the suggestions regarding the hotel's age and soundproofing issues. Thank you once again for your valuable input. We look forward to welcoming you again to show our improvement.Sincerely,Titin SuwanthabGuest Experience Manager
10/10 Loistava
Kammy
4.3.2024
Hyvää: Siisteys
Kammy
Yöpyi 2 yötä helmikuussa 2024
Titin vastasi 6.3.2024
Dear Kammy,We truly appreciate your feedback regarding your recent stay. I am glad you were able to enjoy everything we have to offer and look forward to welcoming you back in the future.Sincerely,Titin SuwanthabGuest Experience Manager
2/10 Hirveä
HONGYU
Matkusti kumppanin kanssa
2.3.2024
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Dear HONGYU, First of all, thank you very much for your review of our hotel. We are so sorry to hear that unfortunately were not able to meet your expectations and that you did not have a memorable stay. On behalf of the team, please accept our sincerely apologize for the issues you encountered during your stay. We have taken note of your concerns regarding the hotel's renovation and cleanliness facilities, and we will take these feedback into consideration. I have also addressed your review with all related department heads concern to determine what went wrong and how we and learn and grow from this. I can assure you that we will look into all of the issues you raised and will take every action necessary to improve our services. Please know that your feedback is highly valued by us, and we thank you for bringing these issues to our attention. Sincerely, Titin Suwanthab Guest Experience Manager