Dear guest, Thank you very much for your ratings and for your positive comments highlighting various aspects of our hotel. Regarding the toilet brush, we would like to explain that they were all removed for hygiene reasons. We especially thank you for recommending us. Best regards, Norma A., Customer Service

Dear customer, Thank you very much for your rating. Sincerely,

Dear Farzaneh, thank you for your kind words about our helpful and polite staff. We strive to provide excellent service to all our guests. We hope to welcome you back soon! Anna R. Customer Service.

Dear Aylin,Thank you for your wonderful feedback. We are thrilled to hear that your stay was perfect. We look forward to welcoming you back in the future.Sincerely,Anna R.Customer Service

Dear Ronald, we are delighted to hear about your fantastic experience with our attentive staff. We take pride in providing excellent service and helpful recommendations. We can't wait to welcome you back soon! Warm regards, Anna R. Customer Service.

Dear Laurie, we are delighted to hear that you found our staff outstanding. Thank you for your kind words! We look forward to welcoming you back. Anna R. Customer Service.

Dear Elena, we are delighted to hear that you appreciated our convenient location and our friendly and helpful staff. Thank you for your kind words. Looking forward to welcoming you back soon.

Dear Sherry, thank you for sharing your feedback. We apologize for the inconvenience caused by the lack of lighting at night. We are glad to hear that our staff promptly assisted you upon ringing the bell. Looking forward to welcoming you back.

Estimado cliente.Agradecemos su valoración. Saludos

Dear MariaThank you for your feedback. We are pleased to know that you enjoyed our central location and found it convenient for visiting tourist attractions. We apologize for any inconvenience caused by the city's construction work, which is beyond our control. We appreciate your understanding and hope to have the pleasure of welcoming you back to our hotel.Sincerely,Anna RCustomer Service

Dear Maria, Thank you for your kind words. We are delighted to hear that you enjoyed the charm of our hotel, comfortable rooms, excellent breakfast, friendly staff, and central location. Your satisfaction is our priority. Warm regards,

Estimada Paula.Muchas gracias por tu excelente valoración y comentario.Esperamos poder recibirte nuevamente.Saludos cordiales

Dear Lynda Maree, thank you for your positive feedback. We are delighted to hear that you enjoyed our great location. Your satisfaction is our priority. We look forward to welcoming you back soon. Anna R. Customer Service.

Dear NatWe appreciate your rating. We hope to see you again soon at our hotels.Anna R. Customer Service

Dear Hendrikus,We appreciate your rating. We hope to see you again soon at our hotels.Best regards,Anna R.Customer Service

Dear Heidi, thank you for your positive feedback about our well-located hotel. We are delighted you enjoyed your stay. We look forward to welcoming you back soon. Anna R. Customer Service.

Dear Shiraz, thank you for your kind words! We are delighted to hear that you enjoyed your stay with us and that our staff met all your requests. We are glad you found our hotel clean and well-located. We look forward to welcoming you back in Barcelona! Warm regards, Anna R. Customer Service.

Dear Timothy, thank you for your feedback. We appreciate your kind words about our staff. The hotel rates can be viewed at the time of booking. The rate may vary depending on the hotel occupancy, the advance booking time, the presence of any events in the city, and of course the location, and naturally they are in line with the hotel category. Your comments are valuable to us.Anna R. Customer Service.

Dear Kevin,We appreciate your rating. We hope to see you again soon at our hotels.Anna R. Customer Service

Estimado Roger.Muchas gracias por tomarse el tiempo para valorarnos.Saludos

Dear Cassi, thank you for your positive review! We're delighted you enjoyed our great location, nice staff, and property. We hope to welcome you back soon. Anna R. Customer Service.

Dear Ryan, thank you for highlighting our hotel's great location in the Gothic area. We are delighted to know you enjoyed it. Looking forward to welcoming you back soon! Anna R. Customer Service.

Dear Graeme, we apologize for the room not meeting your expectations. We strive to provide accurate room descriptions, and bed types are always subject to availability upon arrival at the hotel. Your feedback is valuable to us. Thank you for choosing Hotel Colonial Barcelona. Anna R. Customer Service.

Dear Margarita,Thank you very much for taking the time to share your feedback with us. We are delighted to hear that we have contributed to making your journey an unforgettable experience. Anna R.Customer Service

Dear Sharon,We are delighted to hear about your experience at our hotel. We appreciate your positive feedback and are pleased to have provided you with a satisfactory stay. We always strive to offer excellent service and a memorable experience to our guests. We look forward to welcoming you again in the future and exceeding your expectations once more. Anna R. Customer Service

Estimado Liliana: Nos alegra mucho saber que su experiencia en nuestro hotel. Agradecemos sus comentarios positivos y nos complace haberle brindado una estancia satisfactoria. Siempre nos esforzamos por ofrecer un excelente servicio y una experiencia memorable a nuestros huéspedes. Esperamos verle nuevamente en el futuro y poder superar sus expectativas una vez más. Anna R. Servicio al Cliente

Dear Jessica, thank you for your positive review. We appreciate your feedback regarding our central location and nearby dining options. We apologize for any inconvenience caused by the ongoing renovations, which may affect car access. Your understanding is truly valued. Anna R. Customer Service.

Dear Marie-Pier,We appreciate your rating. We hope to see you again soon at our hotels.Anna R. Customer Service

Dear SandraThank you very much for taking the time to share your feedback with us. We are delighted to hear that we have contributed to making your journey an unforgettable experience. Anna R.Customer Service

Dear MiguelThank you very much for taking the time to share your feedback with us. We are delighted to hear that we have contributed to making your journey an unforgettable experience. Anna R.Customer Service

Dear Nircia,We appreciate your kind words and are pleased to hear that you enjoyed your stay at Hotel Colonial Barcelona. We strive to provide excellent service and a convenient location near points of interest. We look forward to welcoming you back in the future.Sincerely,Anna R. Customer Service.

Estimado Carlos, Nos alegra mucho saber que su experiencia en nuestro hotel. Agradecemos sus comentarios positivos y nos complace haberle brindado una estancia satisfactoria. Siempre nos esforzamos por ofrecer un excelente servicio y una experiencia memorable a nuestros huéspedes. Esperamos verle nuevamente en el futuro y poder superar sus expectativas una vez más. Anna R. Servicio al Cliente

Apreciada Laura: Agradecemos su puntuación. Esperemos verle pronto de nuevo por nuestros hoteles. Anna R. Customer service.

Dear MarcosThank you for taking the time to share your feedback with us. The hotel offers comfortable pillows and mattresses of good quality and variety. We apologize if they did not meet your expectations. Our staff strives daily to ensure that our guests have an unforgettable experience at our hotels. We hope to welcome you back soon.

Dear PatriciaThank you very much for taking the time to share your feedback with us. We are delighted to hear that we have contributed to making your journey an unforgettable experience. Anna R.Customer Service

Dear Veronica,We are delighted to hear that your experience at our hotel was enjoyable. We appreciate your positive feedback and are pleased to have provided you with a satisfactory stay. We always strive to deliver excellent service and a memorable experience to our guests. We hope to see you again in the future and exceed your expectations once more.Anna R.Customer Service

Dear LauraWe appreciate your rating. We hope to see you again soon at our hotels.Anna R. Customer Service

Dear Nicola,Thank you very much for taking the time to share your opinion with us. We are extremely pleased to know that we have contributed to making your trip an unforgettable experience.Anna R. Customer Service

Dear Chiharu, we appreciate your feedback. We hope to see you again soon at our hotels. Anna R. Customer Service.

Dear GiselWe appreciate your feedback and are glad that you enjoyed your stay at our hotel. We look forward to welcoming you back to our hotels soon.Anna R.Customer Service

Dear Kim Ho.We are delighted to hear about your experience at our hotel. We appreciate your positive feedback and are pleased to have provided you with a satisfying stay. We always strive to deliver excellent service and a memorable experience to our guests. We look forward to welcoming you back in the future and exceeding your expectations once again.Anna R. Customer Service

Dear Cesar.We appreciate your feedback on this platform. The location of our hotel is privileged, just a few meters from the port and the city's tourist center. The Gothic Quarter, in the heart of the city, is the oldest nucleus and one of the most beautiful areas of Barcelona, known for its historic center. It is a pleasure to receive feedback like yours, as it motivates us to continue improving day by day. We hope to see you again very soon at our hotel.Anna R. Customer Service

Dear Thomas,We apologize for any inconvenience caused by the roadworks in the area. Please rest assured that we are closely monitoring the situation and doing everything possible to minimize any disruption for our guests.We appreciate your excellent rating and are delighted to hear that your experience with us was satisfactory.We value your understanding and patience during this time.Best regards.

Dear Elizabeth,First and foremost, we want to express our gratitude for choosing our hotel for your stay and for taking the time to share your experience with us. We deeply regret that your husband fell ill during your visit, necessitating an extension of your stay, during which we offered the most adjusted rate possible for the additional nights. Our staff communicated that they would assist with anything you might need for your husband's recovery. However, we were unable to further reduce the rate for your extended stay. We are sorry this caused you such displeasure, and we hope your husband has fully recovered.Warm regards,