Japanilainen keittiö

Arvostelut: Nobu Hotel Barcelona

5 out of 5
Nobu Hotel Barcelona
Avenida de Roma 2-4, Barcelona, Barcelona

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 367 kautta 555 arvostelua" "
Arvosana 8 - Hyvä. 93 kautta 555 arvostelua" "
Arvosana 6 - OK. 41 kautta 555 arvostelua" "
Arvosana 4 - Huono. 33 kautta 555 arvostelua" "
Arvosana 2 - Hirveä. 21 kautta 555 arvostelua" "

9,4/10

Siisteys

8,8/10

Henkilökunta ja palvelu

9,0/10

Palvelut/mukavuudet

9,2/10

Majoituspaikan kunto ja tilat

9,0/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Mila

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä helmikuussa 2024
Gerard Sala, Operations and Quality Coordinator vastasi 26.2.2024
Dear Mila, we would like to thank you for choosing Nobu hotel Barcelona for your stay and for taking the time to rate us. It would be a privilege to welcome you back in Nobu Barcelona during your next trip to the city. Warm regards.

10/10 Loistava

Tuomo Juhani

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä lokakuussa 2023
Gerard Sala, Operations and Quality vastasi 7.11.2023
Dear mr Juhani, we would like to thank you for choosing Nobu hotel Barcelona for your stay and for taking the time to rate us. It would be a privilege to welcome you back in Nobu Barcelona during your next trip to the city.Warm regards

10/10 Loistava

Esayas Gebremichael

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I've read a mix of good and bad reviews about Nobu, and I must say, I feel the need to share my own experience. My stay at Nobu was truly outstanding. The elegant rooms provided a luxurious and comfortable stay. The customer service was exceptional, and the staff made me feel incredibly welcome. As someone who's quite picky with food, I was amazed at how effortlessly they catered to my tastes. The dishes at the restaurant were simply phenomenal. I will definitely be returning and highly recommend Nobu to anyone looking for a top-notch experience.
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Aaron

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel. Easily accessible and great location for rail and metro links
Yöpyi 4 yötä toukokuussa 2024

10/10 Loistava

Harriet

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Lovely stay!
Yöpyi 1 yön toukokuussa 2024
Guest Experience vastasi 25.5.2024
Dear Mr. Harriet, Greetings from Barcelona!Thank you for choosing Nobu Hotel Barcelona, we truly appreciate your feedback.We look forward to welcome you back in Nobu hotel during your next visit in Barcelona.Sincerely,

10/10 Loistava

martyn

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Had a lovely stay. Rooms lovely and the rooftop area was really nice. Staff really friendly and helpful, will come back again!!!
Yöpyi 1 yön toukokuussa 2024
Guest Experience vastasi 25.5.2024
Dear Martyn, Greetings from Barcelona!Thank you for choosing Nobu Hotel Barcelona, we truly appreciate your feedback.It is of utmost importance to us to ascertain that the facilities of the hotel have met your expectations and, above all, that your comfort has been ensured. We look forward to welcome you back in Nobu hotel during your next visit in Barcelona.Sincerely,

10/10 Loistava

Alexandra

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was wonderful. Super helpful and accommodating when I accidentally booked the wrong dates. The hotel was great! Very clean. The rooftop area was amazing. Food and drinks were top notch!
Yöpyi 4 yötä toukokuussa 2024
Gerard Sala, Duty Manager vastasi 22.5.2024
Dear Alexandra, We sincerely thank you for choosing Nobu Barcelona and for taking the time to share your opinion with us. We work hard to provide the best service and experiences to all our guests and we are pleased to know we did so. We look forward to welcoming you back very soon. Best regards,

8/10 Hyvä

rebecca

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Service was poor; room and food were great
Yöpyi 1 yön toukokuussa 2024
Gerard Sala, Duty Manager vastasi 22.5.2024
Dear Rebecca, We sincerely thank you for choosing Nobu Barcelona and for taking the time to share your opinion with us. We work hard to provide the best services to all out guests during all their stay. We will transmit your opinion to all the team to lean and improve to become a better hotel. We look forward to welcoming you back very soon. Best regards,

10/10 Loistava

Lauren

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
N/A
Yöpyi 1 yön huhtikuussa 2024
Gerard Sala, Duty Manager vastasi 22.5.2024
Dear Sina, We sincerely thank you for choosing Nobu Barcelona and for taking the time to share your opinion with us. We look forward to welcoming you back very soon. Best regards,

10/10 Loistava

Carmela

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Friendly staff, especially Jesus, who helped with room, luggage and orientation. Extremely personable and knowledgeable. All staff friendly and helpful.
Yöpyi 2 yötä toukokuussa 2024
Gerard Sala, Duty Manager vastasi 22.5.2024
Dear Camela, We sincerely thank you for choosing Nobu Barcelona and for taking the time to share your opinion with us. We will forward your comment to the team and specially to Jesus and the team to promote their amazing work. We look forward to welcoming you back very soon. Best regards,

10/10 Loistava

Daniel

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice rooms, convenient location, excellent service.
Yöpyi 1 yön toukokuussa 2024
Gerard Sala, Duty Manager vastasi 18.5.2024
Dear Daniel, We sincerely thank you for choosing Nobu Barcelona and for taking the time to share your opinion with us. We are charmed to read you enjoyed the hotel and the facilities. We look forward to give you a warm welcome back very soon at Nobu hotel Barcelona. Best regards

10/10 Loistava

Patricia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Although it was not due to any fault of the hotel, there was so much construction going on around the property that it made it unattractive and inconvenient to be in that area. We only stayed one night so it really did not affect our visit, but anyone staying for a lengthy time might feel differently.
Yöpyi 1 yön toukokuussa 2024
Gerard Sala, Duty Manager vastasi 18.5.2024
Dear Patricia, We sincerely thank you for choosing Nobu Barcelona and for taking the time to share your opinion with us. We are charmed to read you enjoyed the hotel event though the outside construction may have bothered a bit, even if the construction is part of an external company and we cannot do much to solve the issue, we apologize. We look forward to give you a warm welcome back very soon at Nobu hotel Barcelona. Best regards

10/10 Loistava

David, Flowery Branch

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024
Gerard Sala, Duty Manager vastasi 18.5.2024
Dear David, We sincerely thank you for choosing Nobu Barcelona and for taking the time to share your opinion with us. We look forward to welcoming you back very soon. Best regards,

10/10 Loistava

Anne

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Over all amazing hotel
Yöpyi 6 yötä huhtikuussa 2024
Guest Experience vastasi 12.5.2024
Dear Anne,Thank you for choosing Nobu Hotel Barcelona and to get the time to share your feedback with us. We are very glad you enjoyed and we hope to welcome you again soon.

10/10 Loistava

Amanda

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient location to main train station and metro to get to other areas of the city
Yöpyi 2 yötä toukokuussa 2024
Gerard Sala, Duty Manager vastasi 9.5.2024
Dear Amanda, We sincerely thank you for choosing Nobu Barcelona and for taking the time to share your opinion with us. We look forward to welcoming you back very soon. Best regards,

10/10 Loistava

Alex, Hazel Park

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful property. Will absolutely stay again.
Yöpyi 2 yötä toukokuussa 2024
Gerard Sala, Duty Manager vastasi 9.5.2024
Dear Alex, We sincerely thank you for choosing Nobu Barcelona and for taking the time to share your opinion with us. We look forward to welcoming you back very soon. Best regards,

10/10 Loistava

Anna

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä helmikuussa 2024
Gerard Sala, Duty Manager vastasi 9.5.2024
Dear Anna, We sincerely thank you for choosing Nobu Barcelona and for taking the time to share your opinion with us. We look forward to welcoming you back very soon.Best regards,

10/10 Loistava

Lauren

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä huhtikuussa 2024
Gerard Sala, Duty Manager vastasi 27.5.2024
Dear Lauren, We sincerely thank you for choosing Nobu Barcelona and for taking the time to share your opinion with us. We look forward to welcoming you back very soon. Best regards,

8/10 Hyvä

Adrian

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
Modern and stylish.
Yöpyi 5 yötä huhtikuussa 2024
Patricia Osio vastasi 2.5.2024
Dear Adrian,We sincerely thank you for choosing Nobu Hotel Barcelona and for taking the time to share your opinion with us. We look forward to welcoming you back very soon.Sincerely,Patricia OsioQuality & Guest Experience Manager

10/10 Loistava

paul, East Greenwich

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everything was great Staff is wonderful
Yöpyi 2 yötä huhtikuussa 2024
Guest Experience Department vastasi 1.5.2024
Dear Mr. Paul, First and foremost we would like to thank you for the praising review you shared following your recent visit to Nobu Hotel Barcelona, we are delighted to read that we were able to match your expectations and had a wonderful stay with us.

10/10 Loistava

Kenneth

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great property. Great staff. Will stay again.
Yöpyi 2 yötä huhtikuussa 2024
Patricia Osio vastasi 1.5.2024
Dear Kenneth,We sincerely thank you for choosing Nobu Hotel Barcelona and for taking the time to share your opinion with us. We look forward to welcoming you back very soon.Sincerely,Patricia OsioQuality & Guest Experience Manager

4/10 Huono

harjinder

Matkusti pienten lasten kanssa
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Views from restaurant was stunning
Yöpyi 3 yötä huhtikuussa 2024
Gerard Sala, Duty Manager vastasi 30.4.2024
Dear Harjinder, We sincerely thank you for choosing Nobu Barcelona and for taking the time to share your opinion with us. We look forward to welcoming you back very soon.Best regards,

10/10 Loistava

Ricki Michael

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fantastic service, great spa, great food
Yöpyi 3 yötä huhtikuussa 2024
Gerard Sala, Duty Manager vastasi 30.4.2024
Dear Ricki, We sincerely thank you for choosing Nobu Hotel Barcelona and for taking the time to share your opinion with us. We look forward to welcoming you back very soon.Best regards.

10/10 Loistava

Jordan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Friendly staff & clean. Slightly out from the centre but metro station 2 min walk from the hotel
Yöpyi 3 yötä huhtikuussa 2024
Patricia Osio vastasi 28.4.2024
Dear Jordan,We sincerely thank you for choosing Nobu Hotel Barcelona and for taking the time to share your opinion with us. We look forward to welcoming you back very soon.Sincerely,Patricia OsioQuality & Guest Experience Manager

8/10 Hyvä

sophie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hôtel très bien sauf la chambre chambre familial lits très petits et vue sur la gare pas top ! Petit déjeuner hors de prix 35 euros pour pas grand chose .un peu sur fait .Ci non hôtel très propre
Yöpyi 3 yötä huhtikuussa 2024
Patricia Osio vastasi 27.4.2024
Dear Sophie,Thank you for choosing Nobu Hotel Barcelona and for taking the time to share your review with us. We deeply regret any inconvenience caused during your stay and we assure you that we will address the points you have raised with the utmost seriousness.We look forward to welcome you back in Nobu hotel during your next visit in Barcelona. Sincerely,Patricia OsioQuality & Guest Experience Manager

8/10 Hyvä

JENHSIAN, Chestnut Hill

Yöpyi 4 yötä huhtikuussa 2024
Gerard Sala, Duty Manager vastasi 18.5.2024
Dear Jenhsian, We sincerely thank you for choosing Nobu Barcelona and for taking the time to share your opinion with us. We look forward to welcoming you back very soon. Best regards,

2/10 Hirveä

Yasmine

Yöpyi 3 yötä huhtikuussa 2024
Gerard Sala, Duty Manager vastasi 14.5.2024
Dear Yasmine, First of all, we would like to thank your for stay in Nobu hotel Barcelona and we truly apologize for not meeting your expectations. For this reason, we will speak with all the team to know about your situation and what happened internally, to then improve from it and become better from now on. Even if you do not decide to do so, we would like to ask you to give Nobu hotel Barcelona a second chance and live a truly Nobu experience how it's disserved and redeem your experience. Warm regards.

8/10 Hyvä

Autry

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was very nice and the hotel is definitely 5 star, albeit in a 2/3 star location. Room sizes reflected standard European room sizes. Breakfast was great if included, not worth 35Euro if paying separately.
Yöpyi 2 yötä huhtikuussa 2024
Gerard Sala, Operations and Quality Coordinator vastasi 23.4.2024
Dear Autry, Thank you for choosing Nobu hotel Barcelona and for writing your amazing review. We are charmed to read you enjoyed your stay and have met your expectations, we will forward your comment to ensure an improvement in the future. We will be delighted to give you a warm welcome back at Nobu hotel during your next visit to Barcelona. Best regards.

10/10 Loistava

Autumn Skye

Yöpyi 6 yötä huhtikuussa 2024
Gerard Sala, Duty Manager vastasi 12.5.2024
Dear Autumn Skye, We sincerely thank you for choosing Nobu Barcelona and for taking the time to share your opinion with us. We look forward to welcoming you back very soon. Best regards,

10/10 Loistava

Jane

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location , clean hotel. Staff were very accommodating
Yöpyi 3 yötä huhtikuussa 2024
Gerard Sala, Operations and Quality Coordinator vastasi 23.4.2024
Dear Jane, We would like to thank you for choosing Nobu hotel Barcelona for your stay and for taking the time to rate us and give us your feedback. We are delighted to hear you enjoyed the hotel and our location. We look forward to give you a warm welcome back to Nobu hotel Barcelona during your next trip to the city. Best regards

6/10 OK

Nile

Matkusti perheen kanssa
When they found out we had a wheelchair person with us even though we had notified them way in advance they charged us an extra $760 and acted surprised. They made us pay it in advance before we could move in.
Yöpyi 5 yötä huhtikuussa 2024
Gerard Sala, Operations and Quality Coordinator vastasi 22.4.2024
Dear Nile, Firstly, we would like to thank you for choosing Nobu hotel. We would like to apologize for the situation, as we have adapted rooms for this stays. We will look into the reservation and with the team what happened and we will take the consequent actions. We would be delighted to give you a warm welcome back at Nobu hotel Barcelona to redeem your experience and make it memorable. Warm regards.

10/10 Loistava

Oli

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Exceptional! From the hotel to the amazing staff, they made us feel so comfortable! They detailed the room so lovely with a bottle of cava and a cake for my partners birthday! Thanks will be staying here again!
Yöpyi 1 yön huhtikuussa 2024
Gerard Sala, Operations and Quality Coordinator vastasi 22.4.2024
Dear Oli, Thank you for choosing Nobu hotel Barcelona. We are delighted to read you enjoyed your stay with us and we met our goals to create a memorable experience. We look forward to give you a warm welcome back at Nobu hotel during your next visit to Barcelona. Best regards.

8/10 Hyvä

Monique

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
Gerard Sala, Operations and Quality Coordinator vastasi 18.4.2024
Dear Monique, We would like to thank you for choosing Nobu hotel Barcelona for your stay and for taking the time to rate us and give us your feedback. We look forward to give you a warm welcome back to Nobu hotel Barcelona during your next trip to the city. Best regards.

6/10 OK

Juan

Yöpyi 5 yötä huhtikuussa 2024
Gerard Sala, Duty Manager vastasi 9.5.2024
Dear Juan, We sincerely thank you for choosing Nobu Barcelona and for taking the time to share your opinion with us. We look forward to welcoming you back very soon. Best regards,

2/10 Hirveä

Marais

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
Room was outstanding had the best views of town from the 20th floor. Sadly the staff was not great, waiting hour and a half for simple cocktails and food just never arrived. Breakfast was basic and would expected more from a hotel like Nobu. While the views were great the area the hotel is in was not great and felt very dirty and not in standing of what I would expect of the hotel chain. Overall exceptionally poor experience and best avoided.
Yöpyi 2 yötä huhtikuussa 2024
Guest Experience vastasi 14.4.2024
Dear Mr. Marais, Thank you for choosing Nobu Hotel Barcelona and for taking the time to share your review with us. We deeply regret any inconvenience caused during your stay and we assure you that we will address the points you have raised with the utmost seriousness, to avoid repeating these errors in the future.We sincerely apologize once again and sincerely hope for the opportunity to regain your trust. Should you choose to revisit Nobu Barcelona, please feel free to contact us directly. We are committed to ensuring your next experience exceeds your expectations.Sincerely,

10/10 Loistava

Barrie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Gerard helped us with restaurant reservations and captured exactly what we wanted.
Yöpyi 2 yötä huhtikuussa 2024
Gerard Sala, Operations and Quality Coordinator vastasi 8.4.2024
Dear Barrie, Thank you for writing the review. It is a pleasure for us helping and going beyond your needs to provide an amazing experience. I wish to personally welcome you back at Nobu hotel Barcelona in the future again. Best regards.

4/10 Huono

Edgar

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Front desk has no customer service. There was 4 people working the front desk and only one helping out with check in/outs. I felt like I was in a cheap hotel.
Yöpyi 2 yötä huhtikuussa 2024
Gerard Sala, Operations and Quality Coordinator vastasi 8.4.2024
Dear Edgar, We would like to extend our most sincere apologies on behalf of the entire team at Nobu Barcelona. We deeply regret any inconvenience caused during your check in and assure you that all our team works very hard to maintaining high-quality standards and providing unforgettable experiences for our guests. We will look into theh situation to understand why happened and learn for the future. We would be pleased if you could give Nobu Barcelona a second chance to redeem your stay and make it memorable. Best regards.

10/10 Loistava

Mario

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
.
Yöpyi 3 yötä maaliskuussa 2024
Gerard Sala, Operations and Quality Coordinator vastasi 8.4.2024
Dear Mario, We would like to thank you for choosing Nobu hotel Barcelona for your stay and for taking the time to rate us and give us your feedback. We look forward to give you a warm welcome back to Nobu hotel Barcelona during your next trip to the city. Best regards.

8/10 Hyvä

Megumi

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä maaliskuussa 2024
Gerard Sala, Operations and Quality Coordinator vastasi 2.4.2024
Dear Megumi, We would like to thank you for choosing Nobu hotel Barcelona for your stay and for taking the time to rate us and give us your feedback. We look forward to give you a warm welcome back to Nobu hotel Barcelona during your next trip to the city. Best regards.

10/10 Loistava

Milan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice vibe and smells very good, clean, gentle calm w. special kind of esprit. Thx
Yöpyi 3 yötä maaliskuussa 2024
Gerard Sala, Operations and Quality Coordinator vastasi 25.3.2024
Dear Milan, We would like to thank you for choosing Nobu hotel Barcelona for your stay and for taking the time to rate us and give us your feedback. We are charmed to read you enjoyed the hotel and our atmosphere. We look forward to give you a warm welcome back to Nobu hotel Barcelona during your next trip to the city. Best regards.

8/10 Hyvä

Vanessa

Yöpyi 1 yön maaliskuussa 2024
Gerard Sala, Operations and Quality Coordinator vastasi 15.4.2024
Dear Vanessa, We would like to thank you for choosing Nobu hotel Barcelona for your stay and for taking the time to rate us and give us your feedback. We look forward to give you a warm welcome back to Nobu hotel Barcelona during your next trip to the city. Best regards.

10/10 Loistava

Jonathan

Yöpyi 2 yötä maaliskuussa 2024
Gerard Sala, Operations and Quality Coordinator vastasi 15.4.2024
Dear Jonathan, We would like to thank you for choosing Nobu hotel Barcelona for your stay and for taking the time to rate us and give us your feedback. We look forward to give you a warm welcome back to Nobu hotel Barcelona during your next trip to the city. Best regards.

8/10 Hyvä

JOSEY

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall our stay at this property was great. The location is great as well. 2 mins walk from the train station. Lots of dining options nearby. Rooms are spacious and equipped. Hotel staff were great and helpful. The negative, being a bit picky is that the washroom design is poor. The shower area is an open concept, so water splashes everywhere. The experience is messed up when you have to keep cleaning the floor to ensure your family, especially kids does not slip. The floor towel does not help as much as it gets wet fast. The rooms did not get ready till 3 pm. This is a bummer when you arrive after a long travel with kids especially.
Yöpyi 3 yötä maaliskuussa 2024
Bruno Bellmunt vastasi 23.3.2024
Dear [Guest],Thank you for sharing your experience at Nobu Hotel.We are thrilled to hear that you had a great overall stay with us and that our location served you well, being just a short 2-minute walk from the train station and surrounded by plenty of dining options. It's fantastic to know that you found our rooms spacious and well-equipped, and that our team provided helpful assistance throughout your time with us.We apologize for any inconvenience caused by the design of the washroom. Your feedback regarding the open concept shower area and its challenges, especially with children, is valuable to us. We will take this into consideration as we continually strive to enhance our guests' experience.Regarding the timing of room readiness, we apologize for any inconvenience this may have caused, especially after a long journey with children. We understand the importance of a smooth check-in process and will work to ensure rooms are ready in a timely manner.We appreciate your feedback and hope that you were still able to enjoy your stay with us. We look forward to the opportunity to welcome you back to Nobu Hotel in the future and provide you with an even more memorable experience.Warm regards,Bruno Bellmunt.Guest Experience Supervisor.

8/10 Hyvä

Jalil

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 4 yötä helmikuussa 2024
Gerard Sala, Operations and Quality Coordinator vastasi 25.3.2024
Dear Jalil, We would like to thank you for choosing Nobu hotel Barcelona for your stay and for taking the time to rate us and give us your feedback. We look forward to give you a warm welcome back to Nobu hotel Barcelona during your next trip to the city. Best regards.

10/10 Loistava

Johanna, CORAL SPRINGS

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff are amazing
Yöpyi 4 yötä maaliskuussa 2024
Bruno Bellmunt vastasi 23.3.2024
Dear Ms. Johanna,Thank you so much for your kind words regarding our staff at Nobu Hotel.We are thrilled to hear that you had an amazing experience with our team. Providing exceptional service and creating memorable moments for our guests is our top priority, and it's incredibly rewarding to hear that we succeeded in making your stay special.Your appreciation means the world to us, and we will be sure to pass along your compliments to our dedicated staff members. They will be delighted to know that their efforts contributed to your positive experience.We truly value your feedback and the opportunity to have been of service to you. Should your travels bring you back to our area, we would be honored to welcome you again to Nobu Hotel.Warm regards,Bruno Bellmunt.Guest Experience Supervisor.

10/10 Loistava

Sylvia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Schönes 5-Sterne-Hotel mit Rooftop-Bar und Pool im 24.Stock. Metro ist 2 Minuten zu Fuß entfernt und 10 Minuten zum Plaza Espania. Sehr guter Service - besonders hervorzuheben ist Sebastian an der Rezeption und Nuria im Restaurant. Schöne große moderne Zimmer mit großem Bad und toller Aussicht. Frühstücksbuffet ist sehr gut: Sekt, Lachs, warme Speisen, Wurst, Käse, Müsli etc. Eierspeisen und Pancakes können bestellt werden. Kaffeespezialitäten können auch bestellt werden.
Yöpyi 5 yötä maaliskuussa 2024
Soledad Ferini Guest Experience Supervisor vastasi 20.3.2024
Dear Sylvia,Thank you for choosing Nobu hotel Barcelona and for taking the time to share your review with us.We are delighted to read you enjoyed the Nobu facilities and our staff service. We look forward to welcome you back in Nobu hotel during your next visit in Barcelona.Sincerely,

4/10 Huono

grzegorz

Matkusti pienten lasten kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
I was charged for four breakfasts while I wasn’t registered at the hotel.
Yöpyi 4 yötä maaliskuussa 2024
Soledad Ferini Guest Experience Supervisor vastasi 20.3.2024
Dear Sir, Thank you for reaching out to us. Could I kindly ask you to call us directly so we can try to resolve this matter as quickly as possible.Kind regards,

8/10 Hyvä

Paola

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
clean and nice
Yöpyi 2 yötä maaliskuussa 2024
Guest Experience Team vastasi 15.3.2024
Thank you Ms. Paola for your kind feedback, our guest satisfaction is our main goal. We look forward to welcoming you again soon.

10/10 Loistava

Jack

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very convenient with it being located next to Barcelona Sants, service was excellent, breakfast buffet was also very good, room was clean and well designed - completely faultless from start to end.
Yöpyi 3 yötä maaliskuussa 2024
Guest Experience Team. vastasi 15.3.2024
Dear Mr. Jack, thank you for your feedback,we are glad you enjoyed your stay with us, our guest satisfaction and happiness is our main goal. We look forward to welcoming you again soon.

10/10 Loistava

Daniel

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had excellent stay at Nobu. Our suite was located on 17th floor. It was luxurious, spacious and quiet. We had scenic view of Barcelona and Sagrada Famillia from our suite. Staffs are friendly, professional and responsive, It is located next to Barcelona Sant train station. Took taxi to center of Barcelona and enjoyed restaurants and famous sites.
Yöpyi 1 yön maaliskuussa 2024
Guest Experience Team vastasi 15.3.2024
Dear Mr. Daniel, thank you for your feedback, our guest satisfaction and comfort is our main goal. Looking forward to welcoming you again soon.