Sisäuima-allas

Arvostelut: Sallés Hotel Ciutat del Prat Barcelona Airport

4 out of 5
Sallés Hotel Ciutat del Prat Barcelona Airport
Av. Remolar, 46, El Prat de Llobregat

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 647 kautta 1013 arvostelua" "
Arvosana 8 - Hyvä. 247 kautta 1013 arvostelua" "
Arvosana 6 - OK. 68 kautta 1013 arvostelua" "
Arvosana 4 - Huono. 31 kautta 1013 arvostelua" "
Arvosana 2 - Hirveä. 20 kautta 1013 arvostelua" "

9,4/10

Siisteys

9,2/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Ulla

Yöpyi 1 yön kesäkuussa 2023
Sergi Hernàndez, GM vastasi 19.6.2023
Thanks for sharing!!!

8/10 Hyvä

Janne

Yöpyi 1 yön maaliskuussa 2023
Sergi Hernàndez, GM vastasi 22.3.2023
Thank you very much for sharing your rating,Sincerely,

10/10 Loistava

Hannu

Yöpyi 1 yön maaliskuussa 2023
Sergi Hernàndez, GM vastasi 9.3.2023
Dear guest,Thank you for sharing your rating with other travelers!Sincerely,

8/10 Hyvä

Marjo-Riitta

Yöpyi 1 yön huhtikuussa 2022

8/10 Hyvä

Seppo

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2021

6/10 OK

Mikko

Hyvää: Henkilökunta ja palvelu
does it's job
Shuttles worked no problem, friendly service at the front desk, food was available in the evening and the breakfast buffet was surprisingly wide. The surroundings are not pretty and the hotel is worn out, but it's an airport hotel for one night and worked perfectly.
Yöpyi 1 yön lokakuussa 2021
Sergi Hernández, GM vastasi 12.11.2021
Dear Mikko, First of all, I would like to thank you for choosing Sallés Ciutat del Prat during your visit to our great city. Thank you for taking the time to share your feedback. I’m sincerely looking forward to have the pleasure to welcoming back to our hotel, on your next visit. Best regards

8/10 Hyvä

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Ok affordable 1 night airport hotel. Had a well working shuttle service.
Yöpyi 1 yön syyskuussa 2021
Sergi Hernández, GM vastasi 5.10.2021
Dear guest, First of all, I would like to thank you for choosing Sallés Ciutat del Prat during your visit to our great city. Thank you for taking the time to share your feedback. Best regards

8/10 Hyvä

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön heinäkuussa 2021

10/10 Loistava

Christoffer

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Practical and positive
I have stayed at a lot of airport hotels and this one was one of my absolute best. Excellent with the taxi included in the price to the airport. Good reception, good food, showers and rooms.
Yöpyi 1 yön maaliskuussa 2021

8/10 Hyvä

Rami

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön heinäkuussa 2020
Magnus Haggren, General Manager vastasi 23.7.2020
Dear Rami, Thank you for your comments. We look forward to see you back with us again soon. Yours sincerely, Magnus Haggren General Manager

8/10 Hyvä

Andrea

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is a lovely neighborhood hotel - so not near sightseeing or traditional tourist items. There are 3 grocery stores right around the corner and a couple of local restaurants so food is available - we got delivery of Little Ceasars pizza from nearby. The pool and sundeck are nice for relaxing, the neighborhood is very walkable (most places were closed as it was Saturday) and gave a nice view of Barcelona life. The flooring had a bunch of large gaps in the boards but everything else was in perfect working order and modern. It was perfect for a 1-night stay post-cruise/pre-flight. The staff are charming and friendly.
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Mekedes

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Gut
Yöpyi 2 yötä toukokuussa 2024

8/10 Hyvä

Patricia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024

4/10 Huono

An

Matkusti perheen kanssa
Sunday no business operation
Yöpyi 1 yön toukokuussa 2024
Sergi Hernàndez, GM vastasi 22.5.2024
Dear An,Thank you for your feedback but our Hotel offer all its services 7/7. The restaurant, Snack-Bar, Roof Top bar, room service, breakfast buffet, swimming pool and sauna, gym an and sun deck, etc are open daily. Therefore, we do not understand your comment unless you are referring to shops or other business in the city, but which are not related to the hotel you are evaluating. We would be grateful if you could clarify this point.Sincerely,

6/10 OK

Kristine

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room was very clean and bed was comfortable. But the room was very warm and the ac didn’t go very cool.
Yöpyi 1 yön toukokuussa 2024
Sergi Hernàndez, GM vastasi 21.5.2024
Thank you for your feedback. We're glad to hear that you found the room very clean and the bed comfortable. However, we apologize for the inconvenience caused by the room being too warm and the air conditioning not cooling sufficiently.We take your comments seriously and will address this issue with our maintenance team to ensure that our AC systems are functioning properly for future guests.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back and provide a more comfortable stay. If there's anything else we can do for you, please let us know. Sincerely,

10/10 Loistava

Patrick

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good hotel, no issues, very clean, very friendly personnel.
Yöpyi 3 yötä toukokuussa 2024
Sergi Hernàndez, GM vastasi 21.5.2024
Thank you for your positive feedback! We're delighted to hear that you found our hotel clean and our personnel very friendly. Your satisfaction is important to us, and we're glad there were no issues during your stay.We appreciate your kind words and look forward to welcoming you back in the future. If there's anything else we can do to enhance your experience, please let us know.

8/10 Hyvä

Darryl

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Waited over an hour for hotel shuttle to hotel. Finally had to call hotel to send shuttle bus.
Yöpyi 1 yön toukokuussa 2024
Sergi Hernàndez, GM vastasi 21.5.2024
Dear Darryl,We sincerely apologize for the inconvenience you experienced with our shuttle service.Your feedback is important to us, and we will investigate this issue to ensure that such delays do not happen in the future. We aim to provide timely and efficient service to all our guests.Thank you for bringing this to our attention, and we hope to have the opportunity to make it up to you on a future visit. If there's anything else we can do to assist you or if you have further feedback, please let us know. Safe travels!

10/10 Loistava

Antonio

Matkusti kumppanin kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
La atencion
Yöpyi 1 yön toukokuussa 2024
Sergi Hernàndez, GM vastasi 21.5.2024
Apreciado Antonio,¡Gracias por tu comentario! Nos alegra saber que recibiste una muy buena atención durante tu estancia. Nos esforzamos por brindar el mejor servicio a nuestros huéspedes y es gratificante saber que cumplimos con tus expectativas.Esperamos darte la bienvenida nuevamente en el futuro. Si hay algo más en lo que podamos asistirte, no dudes en hacérnoslo saber. ¡Gracias por elegirnos!

10/10 Loistava

Donna

Hyvää: Siisteys ja palvelut/mukavuudet
I reported to staff that our room was hot. They said they would look into it and I asked for a fan. I was never contacted regarding the fan or fixing the ac. Otherwise, our stay was nice.
Yöpyi 3 yötä toukokuussa 2024
Sergi Hernàndez, GM vastasi 21.5.2024
Dear Donna,Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with the temperature in your room and the lack of follow-up regarding the fan and the AC issue. This is certainly not the level of service we strive to provide, and we regret that it affected your otherwise pleasant stay.We appreciate you bringing this to our attention and will address this with our team to ensure better communication and prompt resolution of such issues in the future.Thank you for staying with us, and we hope to have the opportunity to welcome you back and provide you with a more comfortable experience. If there's anything else we can do to assist you, please let us know.Sincerely,

10/10 Loistava

Jennifer

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It’s by the airport but in a cute local community. The staff is so nice and helpful and the food was wonderful. Easy trip into the city center as well.
Yöpyi 1 yön toukokuussa 2024
Sergi Hernàndez, GM vastasi 21.5.2024
Dear Jennifer,Thank you for your lovely feedback! We're delighted to hear that you enjoyed our location near the airport within a charming local community. It's great to know that you found our staff to be nice and helpful and that you enjoyed the wonderful food we offer.We're also pleased that you found it easy to travel into the city center from our hotel.Your positive comments mean a lot to us, and we look forward to welcoming you back in the future. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. Safe travels!

10/10 Loistava

Gail

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean and comfortable. Staff was polite.
Yöpyi 1 yön toukokuussa 2024
Sergi Hernàndez, GM vastasi 21.5.2024
Thank you for your feedback! We're delighted to hear that you found our hotel very clean and comfortable. It's also wonderful to know that our staff were polite and contributed to your positive experience.We appreciate your comments and hope to welcome you back in the future. If there's anything else we can do to enhance your stay, please let us know. Safe travels!

10/10 Loistava

June

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location close to airport with a shuttle. My flight was cancelled and they were super helpful booking an extra day. Wonderful staff.
Yöpyi 1 yön toukokuussa 2024
Sergi Hernàndez, GM vastasi 17.5.2024
Dear June,Thank you for sharing your positive experience! We're glad to hear that our convenient location close to the airport and shuttle service were helpful during your stay.It's great to know that our staff could assist you promptly and efficiently when your flight was canceled and that they made the process of booking an extra day hassle-free. We strive to provide excellent service, especially during unexpected situations.We appreciate your kind words and look forward to welcoming you back in the future. If there's anything else we can do to make your next stay even better, please let us know. Safe travels!

10/10 Loistava

Dawn

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice airport hotel. The airport shuttle was a grest bonus. It eould have been 30 euro for taxi from the airport to hotel but we cslled and they picked us up within 15 minutes. Very nice reception staff, quick check-in. Good variety offered at the breakfast but eggs were under cooked. We recommend this hotel.
Yöpyi 1 yön toukokuussa 2024
Sergi Hernàndez, GM vastasi 17.5.2024
Dear Dawn,Thank you for your feedback and recommendation! We're delighted to hear that you had a very nice experience at our airport hotel and that you found our shuttle service to be a great bonus. It's wonderful to know that we could save you the taxi fare and pick you up promptly.We're also pleased that you found our reception staff to be friendly and efficient, and that your check-in process was quick and smooth.We appreciate your comments on the breakfast variety and will address the issue with the undercooked eggs to ensure that we continue to improve our offerings.Thank you for recommending our hotel. We look forward to welcoming you back in the future. If there's anything else we can do to enhance your stay, please let us know. Safe travels!

8/10 Hyvä

Tatiana, Alajuela

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice option if you have an early flight, they offer Free Airport Shuttle The hotel and the overall stay is good, nice room and comfy bed Helpful staff
Yöpyi 2 yötä toukokuussa 2024
Sergi Hernàndez, GM vastasi 15.5.2024
Dear TAtiana,We're delighted to hear that you found our hotel to be a nice option, especially if you have an early flight. Our complimentary Airport Shuttle service is designed to make your journey smoother and more convenient.It's wonderful that you enjoyed your stay with us, including the comfortable room and bed. We strive to provide a pleasant and relaxing environment for our guests.Thank you for your kind words about our staff. We're committed to offering helpful and attentive service to ensure that your needs are met throughout your stay.We appreciate your feedback and hope to have the opportunity to welcome you back in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you for choosing to stay with us!

10/10 Loistava

Philip

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
My girlfriend got sick and needed doctor. The hotel staff were excellant in getting her MD
Yöpyi 1 yön toukokuussa 2024
Sergi Hernàndez, GM vastasi 15.5.2024
Dear Philip,I'm sorry to hear that your girlfriend fell ill during your stay, but I'm glad to hear that our hotel staff were able to assist you promptly in getting her the medical attention she needed. Your well-being and comfort are our top priorities, and we're always here to help in any way we can, especially during unexpected situations like this.If there's anything else we can do to assist you or make your stay more comfortable, please don't hesitate to reach out. We hope your girlfriend feels better soon. Thank you for choosing our hotel, and we look forward to welcoming you again inthe future,Sincerely,

10/10 Loistava

Susan

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel was just what I was looking for. It was super convenient to the airport and breakfast, and walkable for groceries and meals within a residential neighborhood.
Yöpyi 2 yötä toukokuussa 2024
Sergi Hernàndez, GM vastasi 13.5.2024
Dear Susan,We're thrilled to hear that our hotel met your expectations and provided the convenience you were looking for! It's great to know that you found our location near the airport convenient and that you enjoyed our breakfast offerings. We're also glad that you found the neighborhood walkable for groceries and meals. Thank you for choosing to stay with us, and we hope to welcome you back again in the future!

10/10 Loistava

Marie-Josée

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Sergi Hernàndez, GM vastasi 14.5.2024
Dear Marie-Josée,We sincerely appreciate your perfect rating! We're delighted to see that your stay with us lived up to your expectations and that you enjoyed every aspect of your experience. We hope to have the pleasure of welcoming you back soon for another memorable stay. Thank you again, and see you soon!

10/10 Loistava

Gwendolyn

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Sergi Hernàndez, GM vastasi 14.5.2024
Dear Gwendolyn,We sincerely appreciate your perfect rating! We're delighted to see that your stay with us lived up to your expectations and that you enjoyed every aspect of your experience. Your satisfaction is our top priority, and we're grateful for your support and recommendation. If you need anything at all, please don't hesitate to contact us. Thank you again, and see you soon!

10/10 Loistava

Joan

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location near the airport and the staff were super helpful to get us checked in and also with the shuttle operation.
Yöpyi 1 yön huhtikuussa 2024
Sergi Hernàndez, GM vastasi 9.5.2024
Dear Joan,We're thrilled to hear that you had a great experience with us! Our team strives to provide exceptional service, and it's wonderful to know that you found our staff super helpful during check-in and with the shuttle operation. We're also pleased that you found our location convenient near the airport. If you have any other comments or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!Warm regards,

10/10 Loistava

SANA

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice
Yöpyi 1 yön toukokuussa 2024
Sergi Hernàndez, GM vastasi 8.5.2024
Dear Sana,That's wonderful to hear! If there's anything specific you enjoyed about your stay or if you have any feedback to share, feel free to let me know.Sincerely,

6/10 OK

Alejandra

Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Daisy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
Sergi Hernàndez, GM vastasi 6.5.2024
Dear Daisy,Thank you very much for sharing such an excellent rating. we look forward to welcome you again in the near future.Sincerely,

10/10 Loistava

Rebekah

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were very helpful and the place was great!
Yöpyi 1 yön huhtikuussa 2024
Sergi Hernàndez, GM vastasi 2.5.2024
Dear Rebekah,Thank you for your positive feedback! We're thrilled to hear that you found our staff to be very helpful and that you enjoyed your overall experience with us. Providing excellent service is our priority, and we're glad that our team met your expectations.If there's anything specific that stood out to you or if there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We're here to ensure you have a wonderful stay with us!Warm regards,

8/10 Hyvä

Carlos

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was top notch. Especially the woman that served us lunch in the restaurant and breakfast. She was professional and attentive. The roof top bar was very cool and the bartender was great! Front desk staff were also professional and friendly.
Yöpyi 1 yön huhtikuussa 2024
Sergi Hernàndez, GM vastasi 2.5.2024
Dear Carlos,Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our staff, especially with our waitress who served you lunch and breakfast in the restaurant. Providing professional and attentive service is one of our top priorities, and we're delighted that she exceeded your expectations. We'll be sure to pass along your compliments to her and the rest of our team.We're also glad that you enjoyed our Sunset rooftop bar and that our bartender provided great service. Our front desk staff will be delighted to hear that you found them to be professional and friendly as well.If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic experience in the future!Warm regards,

10/10 Loistava

Diana

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is probably the nicest airport hotel we've stayed in. The shuttle driver could not have been nicer and always greeted us with us a smile. The hotel is very clean, the rooms are quiet.
Yöpyi 1 yön huhtikuussa 2024
Sergi Hernàndez, GM vastasi 29.4.2024
Dear Diana,We're thrilled to hear that you had such a positive experience during your stay with us! Providing excellent service and comfortable accommodations is our top priority, and it's wonderful to hear that you found our hotel to be the nicest airport hotel you've stayed in. We'll be sure to pass along your compliments to our shuttle driver for their friendly and welcoming attitude. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future!Best regards,

8/10 Hyvä

Joseph, Lunenburg

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
we booked because of the airport shuttle. in our experience, there appears to be only 1 shuttle that comes around every 45 to 60 minutes and has limited capacity. all things being equal, next time i would opt for a taxi from the airport.
Yöpyi 1 yön huhtikuussa 2024
Sergi Hernàndez, GM vastasi 24.4.2024
Dear Joseph, Thank you for sharing your experience with us, and we apologize for any inconvenience you encountered with our airport shuttle service. We appreciate your feedback and will review our shuttle service to ensure a more efficient and convenient experience for our guests in the future.If you decide to stay with us again in the future, please don't hesitate to let us know if there's anything we can do to make your stay more enjoyable. We value your feedback and hope to have the opportunity to provide you with a better experience next time.Warm regards,

8/10 Hyvä

Mary

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Sergi Hernàndez, GM vastasi 24.4.2024
Dear Mary,Thank you for your rating! We appreciate your feedback and are glad to hear that you had a positive experience overall. Your satisfaction is important to us, and we're always looking for ways to enhance our guests' experiences.Warm regards,

10/10 Loistava

Mary

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A very nice and clean if you want to be close to the airport. This property is not in Barcelona. The cab is 25-30 Euros to go to central Barcelona.
Yöpyi 1 yön huhtikuussa 2024
Sergi Hernàndez, GM vastasi 24.4.2024
Dear Mary,Thank you for your feedback! We're glad to hear that you found our property very nice and clean. As you mentioned, we're located close to the airport for the convenience of our guests with early flights or layovers. If you have any other questions or if there's anything else we can assist you with, please feel free to let us know. We're here to help!Warm regards,

8/10 Hyvä

Kwan Ying

Hyvää: Majoituspaikan kunto ja tilat
There’s no facial tissue in the room.
Yöpyi 1 yön huhtikuussa 2024
Sergi Hernàndez, GM vastasi 24.4.2024
Dear Kwan Ying,Your feedback is important to us, and we will ensure that this issue is addressed promptly to provide a more comfortable stay for our guests in the future. If you require any additional amenities during your stay, please don't hesitate to contact our front desk, and we will be happy to assist you.Thank you for choosing to stay with us, and we hope you have an enjoyable stay overall.Warm regards,

10/10 Loistava

Steven

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Super nice near-the-airport hotel with a good bar and restaurant, a walkable neighborhood that not everyone sees on a trip to Barcelona, and staff that both speak English and put up with poorly spoken Catalan. They will also arrange a cab for you if your flight is super early and you need to arrive before their shuttle service begins.
Yöpyi 2 yötä huhtikuussa 2024
Sergi Hernàndez, GM vastasi 17.4.2024
Dear Steven,Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed your stay at our hotel and found our bar and restaurant to be good. It's wonderful that you appreciated the walkable neighborhood, which offers a unique experience not often seen by visitors to Barcelona. We're also pleased to hear that our staff were accommodating and helpful, even with language barriers, and that they assisted you in arranging a cab for your early flight needs. We greatly appreciate your efforts to speak our languageYour feedback is greatly appreciated, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future!Best regards,

10/10 Loistava

Jeffrey

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent staff, service and food
Yöpyi 1 yön huhtikuussa 2024
Sergi Hernàndez, GM vastasi 15.4.2024
Dear Jeffrey,Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our staff, service, and food. Providing exceptional service and delicious meals are top priorities for us, and it's wonderful to know that we succeeded in meeting your expectations. If there's anything else we can do to make your stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon! Best regards,

10/10 Loistava

Jeffrey

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
NA
Yöpyi 1 yön huhtikuussa 2024
Sergi Hernàndez, GM vastasi 15.4.2024
Dear Jeffrery,Thank you for rating us! We're delighted to hear that you had a great experience with us. If there's anything else we can do to ensure your future stays are just as enjoyable, please let us know. We look forward to welcoming you back for another excellent stay! Best regards,

10/10 Loistava

Ravina

Yöpyi 4 yötä huhtikuussa 2024
Sergi Hernàndez, GM vastasi 2.5.2024
Dear Ravina,Thank you so much for your glowing review! We're thrilled to hear that you had a perfect experience with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay!Best regards,

10/10 Loistava

Cecilia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel is modern, clean, and well maintained. Breakfast was good. The free airport shuttle was great too.
Yöpyi 1 yön huhtikuussa 2024
Sergi Hernàndez, GM vastasi 8.4.2024
Dear Cecilia,Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay at our modern, clean, and well-maintained hotel. We're glad that you found our breakfast offerings satisfactory and that you appreciated the convenience of our free airport shuttle service.Providing a comfortable and convenient experience for our guests is our top priority, and we're delighted that we could meet your expectations in this regard.If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Best regards,

10/10 Loistava

Andres, Miguel Hidalgo

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
All good.
Yöpyi 1 yön maaliskuussa 2024
Sergi Hernàndez, GM vastasi 5.4.2024
Dear Andrés,Thank you for the positive feedback! We're glad to hear that everything met your expectations. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back for another great experience.Best regards,

10/10 Loistava

Charles

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very modern and clean. Very comfortable..
Yöpyi 1 yön maaliskuussa 2024
Sergi Hernàndez, GM vastasi 5.4.2024
Dear Charles,Thank you for your feedback! We're delighted to hear that you found our hotel very modern, clean, and comfortable. Providing a pleasant and comfortable environment for our guests is our top priority, and we're thrilled that we could meet your expectations. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay!Best regards,

10/10 Loistava

Sharon, Stony Plain

Matkusti perheen kanssa
Location was great, quick shuttle to the airport, easy access to safe walking and a large amount of restaurants available. Food in the hotel was excellent.
Yöpyi 1 yön maaliskuussa 2024
Sergi Hernàndez, GM vastasi 5.4.2024
Dear Sharon,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the great location of our hotel, the quick shuttle service to the airport, and the easy access to safe walking areas and a variety of restaurants nearby. We're also thrilled that you found the food to be excellent.We strive to provide our guests with a convenient and enjoyable experience, and we're glad that we could meet your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay!Best regards,

8/10 Hyvä

alexandra

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
L'hôtel est situé près de l aéroport, mais il est bien insonorisé. Le buffet du petit déjeuner est bien ,il y a du choix. La piscine est sympa , un peu petite et un peu trop froide . Les chambres sont petites ,la salle de douche assez grande.
Yöpyi 4 yötä maaliskuussa 2024
Sergi Hernàndez, GM vastasi 5.4.2024
Chère Alexandra,Merci d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez apprécié notre emplacement près de l'aéroport et que vous avez trouvé nos chambres bien insonorisées.Nous sommes également heureux que vous ayez apprécié notre buffet de petit-déjeuner varié ainsi que notre piscine, bien que nous prenions note de vos commentaires concernant sa taille et sa température. Nous ferons de notre mieux pour améliorer ces aspects afin de garantir une expérience optimale à nos clients.Nous vous remercions d'avoir choisi notre hôtel et espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour dans la région.Cordialement,

10/10 Loistava

Preston

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Sergi Hernàndez, GM vastasi 5.4.2024
Dear Preston,Thank you very much for your positive feedback! If you have any further needs or concerns during your next visit, please don't hesitate to reach out. We're here to provide you with an exceptional experience every time you stay with us.Best regards,

6/10 OK

Laurie

Matkusti ryhmän kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
got there at 8:30 pm so was dark. Saw nothing outside. Reserved a double bed in August for $140. When checked in got a king bed and was chaged $150. She said prices went up. Pretty scammy thing to do. Charged a lot for breakfast in the morning, extra.
Yöpyi 1 yön maaliskuussa 2024
Sergi Hernàndez, GM vastasi 22.3.2024
Thank you for sharing your experience with us. We're sorry to hear about the issues you encountered during your stay.You booked the room for 129 and that was exactly the price you paid at the hotel. Please note that the currency in Europe is , and all services are paid in . Of course, the hotel is not responsible for fluctuations in the value of currencies.As you didn't book the breakfast when booking the room, breakfast was charged in your account. We look forward you enjoyed our Breakfast buffet!Sincerely,