2/10 Hirveä
Antonietta
16.4.2024
Back in Switzerland and we are still very angry with Cuthbert House. We got an email 36 hours before traveling to this hotel informing us that our reservation is cancelled. They proposed that we stay in Savannah (we have been there already 3 days) or we stay longer in Charleston. Or stay another 3 days in Hilton Head. We come from Switzerland, this was our holiday trip and at east vacation time very difficult to book a decent hotel, even more so with a small dog. There were many phone calls and finally we decided to stay 3 more days in Hilton Head Island, Cuthbert House paid for it. What we are so angry about is the short notice and that we travel this far from Switzerland an cannot visit the place we wanted. Also that we had this stress and lost our precious time with phone calls to this properties. Then we saw on the Facebook site announcing opening on April 7. How can the accept reservations when they are not sure when they will be finished. Everything is very obscure and incomprehensible. They really manage to sabotage part of our most awaited trip in the South Carolina. And can you imagine? We are asked by email how we found our stay in Cuthbert House!!
Antonietta
Yöpyi 3 yötä huhtikuussa 2024