”The hotel was very well maintained and clean and Peace was very helpful with both getting checked in and checked out. I would highly recommend staying here if you come to ho chi minh ”
”The hotel was very well maintained and clean and Peace was very helpful with both getting checked in and checked out. I would highly recommend staying here if you come to ho chi minh ”
”It felt that the hotel staff were only just trying to learn how to offer quality service to international customers in every aspect. It did not feel like a four star hotel, maybe 3. For example, the doormen (exept for one young gentleman, the polite and friendly guy with the good english and the eyeglasses) were tired, lazy and bored-looking. It almost seemed that opening the door to hotel customers was too much trouble for them. The staff at the breakfast were very uncertain and slow, and the...
”It felt that the hotel staff were only just trying to learn how to offer quality service to international customers in every aspect. It did not feel like a four star hotel, maybe 3. For example, the doormen (exept for one young gentleman, the polite and friendly guy with the good english and the eyeglasses) were tired, lazy and bored-looking. It almost seemed that opening the door to hotel customers was too much trouble for them. The staff at the breakfast were very uncertain and slow, and the...
”I would rate this hotel as one of the best we've ever stayed in the past. The facility is very clean and the location was excellent. The breakfast buffet was sufficient with good variety of food for everyone's preference. If we ever go back to Ho Chi Minh, I know where we'd stay.
That said, the only inconvenience was that the driver of the airport transfer couldn't locate the entrance of the hotel. We were dropped off at the entrance of the departmentt store at 11pm without knowing which way to...
”I would rate this hotel as one of the best we've ever stayed in the past. The facility is very clean and the location was excellent. The breakfast buffet was sufficient with good variety of food for everyone's preference. If we ever go back to Ho Chi Minh, I know where we'd stay.
That said, the only inconvenience was that the driver of the airport transfer couldn't locate the entrance of the hotel. We were dropped off at the entrance of the departmentt store at 11pm without knowing which way to...
”Yövyimme hotellissa 3 yötä. Odotukset ylittyivät positiivisesti. Hotelli oli siisti, työntekijät mukavia, aamupala oli hyvä, kattohuoneiston allas oli hyvässä kunnossa sekä kaikki sujui ongelmitta. Yövyimme huoneessa, jossa oli joki-näköala. Huone oli erittäin hyvä ja tilava. Voimme suositella tätä hotellia. ”
”Yövyimme hotellissa 3 yötä. Odotukset ylittyivät positiivisesti. Hotelli oli siisti, työntekijät mukavia, aamupala oli hyvä, kattohuoneiston allas oli hyvässä kunnossa sekä kaikki sujui ongelmitta. Yövyimme huoneessa, jossa oli joki-näköala. Huone oli erittäin hyvä ja tilava. Voimme suositella tätä hotellia. ”
”The whole experience was perfect. Staff was so accomodating, they helped us carry the luggages up the stairs, beautiful welcome treats and detailed check-in instruction, the hotel interior itself has won many awards, the room is warm and clean, it has everything we need during our stay. Staff offered to keep our luggage after check-out until we were ready to head to airport. They even offer afternoon tea and access to shower and pool when we have checked out. The short walk to everything was...
”The whole experience was perfect. Staff was so accomodating, they helped us carry the luggages up the stairs, beautiful welcome treats and detailed check-in instruction, the hotel interior itself has won many awards, the room is warm and clean, it has everything we need during our stay. Staff offered to keep our luggage after check-out until we were ready to head to airport. They even offer afternoon tea and access to shower and pool when we have checked out. The short walk to everything was...
”Hyvin viihtyisä paikallisen ketjun hotelli, erinomainen palvelu, sujuva sisäänkirjautuminen tervetulojuoman ääressä. Siistit, mukavat huoneet, kunnon suihku. Bonuksena parvekkeella poreamme. Uima-allas ja baari ylimmässä kerroksessa. Hyvä ravintola ja aamiainen. Sijainti oli toimiva, läheltä sai taksin, kun halusi lähteä kauemmas kaupungille. Useita ravintoloita lähistöllä. Voin suositella.”
”Hyvin viihtyisä paikallisen ketjun hotelli, erinomainen palvelu, sujuva sisäänkirjautuminen tervetulojuoman ääressä. Siistit, mukavat huoneet, kunnon suihku. Bonuksena parvekkeella poreamme. Uima-allas ja baari ylimmässä kerroksessa. Hyvä ravintola ja aamiainen. Sijainti oli toimiva, läheltä sai taksin, kun halusi lähteä kauemmas kaupungille. Useita ravintoloita lähistöllä. Voin suositella.”
"Lotte Hotel Saigon is a stunning five-star hotel that exceeded all expectations. The Presidential Suite and executive lounge were fantastic, but what truly stood out was the warm, attentive service from every member of staff. Special thanks to Emily, Veronica, Tanya, Nancy, and Mia in the lounge – and especially to Emily for her excellent advice and genuine care.
From the reception to the restaurant, the service was flawless and even surpassed what we’ve experienced in Dubai. A truly unforgettable stay – and during our long journey in Vietnam, we will most certainly return."