4/10 Huono
Michael L.
20.5.2024
Huonoa: Siisteys
Nice location - Property Needs improving - Check in and check out a Disgrace
Firstly - the good bits, location is great - quiet neighbourhood and you can walk to Benalmadena.
The communication from when I booked it was also good, and we checked in early which was appreciated.
However - from then on - it has not been so good.
Firstly - the check in - I was given a set of keys, a tour of the villa by someone who could not speak English and basically by my pigeon Spanish and hand gestures I kind of worked out what was what. No checks of anything of any kind - a whistle stop tour and off he went.
There was also an awful drain smell coming from the small toilet near the front door. As we had other bathrooms in bedrooms we just left the door shut - but it wasn't pleasant.
There are lots of electrical sockets hanging off walls. Again - as 50 year old men not a major problem as we just didn't use them - but very dangerous for children.
The pool hadn't been cleaned and wasn't until day 3 - again not the end of the world - but would expect better.
Then the final straw - we checked out - the process being handing the keys to 2 cleaners. No check of the property with me present - just collection of the keys and no word of English so could not ask them to confirm everything was OK. Then I received a note to say there was a broken fridge shelf and it was 58 Euros to replace. This could have been the cleaners who broke it, anyone! With no proper check in or check out, no way they could say it was us.
Be warned - nice place - but not a great experience!
Michael L.
Yöpyi 6 yötä toukokuussa 2024