Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Wajeed Bagwan General Manager

Dear Mr. Ungsok, Thank you for the heartfelt appreciation for our facility and the team. The team strives to achieve the memorable guest experience in all our efforts. Your review reflects everything we try to achieve.we Look forward to one more opportunity in hosting you again. Warm regards, Saurabh Kumar General Manager Oakwood Premier Prestige Bangalore

Dear Mr. Benjamin, Thank you for the heartfelt appreciation for our facility and the team. The team strives to achieve the memorable guest experience in all our efforts. Your review reflects everything we try to achieve.we Look forward to one more opportunity in hosting you again. Warm regards, Saurabh Kumar General Manager Oakwood Premier Prestige Bangalore

Dear Mr. Pavan,Thank you for the heartfelt appreciation for our facility and the team. The team strives to achieve the memorable guest experience in all our efforts. Your review reflects everything we try to achieve. we Look forward to one more opportunity in hosting you again. Warm regards, Saurabh Kumar General Manager Oakwood Premier Prestige Bangalore

Dear Mr. Srinivas,Thank you for the heartfelt appreciation for our facility and the team. The team strives to achieve the memorable guest experience in all our efforts. Your review reflects everything we try to achieve. we Look forward to one more opportunity in hosting you again. Warm regards, Saurabh Kumar General Manager Oakwood Premier Prestige Bangalore

Dear Mr. Kanayo,Thank you for the heartfelt appreciation for our facility and the team. The team strives to achieve the memorable guest experience in all our efforts. Your review reflects everything we try to achieve. we Look forward to one more opportunity in hosting you again. Warm regards, Saurabh Kumar General Manager Oakwood Premier Prestige Bangalore

Dear Mr. Shriram, Thank you for the heartfelt appreciation for our facility and the team. The team strives to achieve the memorable guest experience in all our efforts. Your review reflects everything we try to achieve. We hope to welcome you back to our hotel very soon! Warm regards, Saurabh Kumar General Manager Oakwood Premier Prestige Bangalore

Dear Mr. Jason, Thank you for the heartfelt appreciation for our facility and the team. The team strives to achieve the memorable guest experience in all our efforts. Your review reflects everything we try to achieve. We hope to welcome you back to our hotel very soon! Warm regards, Saurabh Kumar General Manager Oakwood Premier Prestige Bangalore

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We have reviewed the quality of breakfast and will work on the improvement. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Parijat Sarkar Revenue Manager

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Parijat Sarkar Revenue Manager

Dear Mr. Saideep, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Wajeed Bagwan General Manager

Dear Mr. Saideep, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Wajeed Bagwan General Manager

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Wajeed Bagwan General Manager

Dear Mr. Kamesh, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Wajeed Bagwan General Manager

Dear Mr. Mohamed, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wajeed Bagwan General Manager

Dear Guest , Thank you for your feedback . We look forward to welcome you back at Oakwood Premier Prestige Bangalore . Sincerely , Wajeed Bagwan General Manager

Dear Kim Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wajeed Bagwan General Manager

Dear Guest, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities; I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well-wishers like you who make our associates strive even harder to achieve “service par excellence”. I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige ,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

Dear Mr. John, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities;I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well wishers like you who make our associates strive even harder to achieve “service par excellence”.I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

Dear Ms. Alpa, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities;I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well wishers like you who make our associates strive even harder to achieve “service par excellence”.I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

Dear Guest, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities; Also noted your concern about toilet paper. I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well-wishers like you who make our associates strive even harder to achieve “service par excellence”. I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige ,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

Dear Sir, Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, as we work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. During our meet you have informed us that you are not comfortable with the Service Apartment concept as you prefer only Hotels and for that reason you moved to near by hotel. as mentioned by you, you might consider us in future if you have family trip, and If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Neha Tak Front Office Manager

Dear Mr. Abhishek, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities; I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well-wishers like you who make our associates strive even harder to achieve “service par excellence”. I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige ,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

Dear Mr. Sir, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities; I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well-wishers like you who make our associates strive even harder to achieve “service par excellence”. I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige ,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

Dear Guest, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities;I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well wishers like you who make our associates strive even harder to achieve “service par excellence”.I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

Dear Guest, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities;I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well wishers like you who make our associates strive even harder to achieve “service par excellence”.I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

Dear Guest, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities;I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well wishers like you who make our associates strive even harder to achieve “service par excellence”.I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wajeed Bagwan General Manager

Dear Guest, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities; I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well-wishers like you who make our associates strive even harder to achieve “service par excellence”. I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige ,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

Dear Mr. Omar , Thank you for your feedback . We look forward to welcome you back soon at Oakwood Premier Prestige Bangalore . Sincerely , Wajeed Bagwan General Manager

Dear Guest, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities; I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well-wishers like you who make our associates strive even harder to achieve “service par excellence”. I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige ,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

Dear Mr. Guest, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities; I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well-wishers like you who make our associates strive even harder to achieve “service par excellence”. I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige ,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

Dear Mr. Saiprasad, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Neha Tak Front Office Manager

Dear Guest, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities;I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well wishers like you who make our associates strive even harder to achieve “service par excellence”.I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

Dear Ms. Pernilla, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities;I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well wishers like you who make our associates strive even harder to achieve “service par excellence”.I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

Dear Mr. Neil, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities;I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well wishers like you who make our associates strive even harder to achieve “service par excellence”.I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

Dear Mr. Mickey Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities;I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well wishers like you who make our associates strive even harder to achieve “service par excellence”.I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

Dear Guest, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities;I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well wishers like you who make our associates strive even harder to achieve “service par excellence”.I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

Dear Guest, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities;I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. We have certainly noted your concern for Carpet & same will be taken up with team. we apologized for the inconvenient caused to you and we also assure you, you would enjoy your next visit with us. It is the feedback from well wishers like you who make our associates strive even harder to achieve “service par excellence”.I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

Dear Guest, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities;I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well wishers like you who make our associates strive even harder to achieve “service par excellence”.I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We have noticed that you were uncomfortable for giving you ID up on check in but we have to follow the Check in formalities as it is legal document and also we found that you were un happy with Visitor Policy but Since Jan-2018 Visitors in room from 9pm to 6pm are not allowed. we had conversation with your other business colleagues, who were staying in the same room i.e.. Ms. Shruti and other guest had wonderful experience with us and they would love to com back again. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Wajeed Bagwan General Manager

Dear Mr. Juliano, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities;I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well wishers like you who make our associates strive even harder to achieve “service par excellence”.I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

Dear Guest, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities;I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well wishers like you who make our associates strive even harder to achieve “service par excellence”.I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Please be advised that we have taken Pre auth on your card which was released same day you check-out and you get credit again in your credit card. Request you to check with you bank as it was just a block amount, might not show in your bank statement. Sincerely,