Benton Heights Hotellit

”Very accommodating staff!”

”The staff was amazing. The room was very clean very nice. It was very pleasant stay and very affordable. It was nice to have a place like this that fit my budget, but I was treated like royalty.”

”Clean, but pretty run down.”

”First night they let us in the pool area but didn’t know how to turn on the lights so we were left in the dark. Had to ask to get in the pool area any time we wanted to swim. No towels were available at the pool. Blind in our room wouldn’t go up so we couldn’t see out the window. Called to let front desk know about the blind. Was told they would get it fixed right away. It didn’t get fixed during our stay. The shower chair (in a handicap room) was put together backwards. Had to go to the main...

”Great location and amazing front desk staff. So friendly! The hotel definitely needs some updates. The hotel room had no full length mirror which was very surprising and the ac was so loud it sounded like a motorcycle when it kicked on. The bathroom door had holes in it. The breakfast was very basic. But well stocked. We did love the balcony such a pretty view at sunset.”

”Our room was clean, location was convenient, but we had some small issues. 1. The shower faucet handle can off very easily so be careful. It did work. 2. Both the shampoo and conditioner were out of fluid. 3. This one is my fault. They should’ve been informed myself of what the breakfast buffet was. With my dietary needs wasn’t much for me to eat but a hard boiled egg.”

”Terrible experience. The lady at the front desk told us we could not get towels for the pool. She said they were for people who were checking in later that night, but the pool was closing in 10 mind. I have NEVER seen people handed towels as they check in. My daughter and I weren’t given anything when we checked in! She was rude and just didn’t want to work. There were people drinking at the indoor, no alcohol allowed pool, and they left their cups of white wine around the pool when they were...

”Pool looked like it hasn't been opened in a few yrs. Rooms were a bit below standard for clean. Location is good, staff nice.”

”Very nice. Clean. Helpful friendly staff. Breakfast was very busy so the manager stepped in to help. I have never witnessed that in all my travels.”

”The staff was great the rooms were clean. Breakfast was good but I would have liked scrambled eggs but over all good. Beds were a little uncomfortable but aren't all hotel rooms.”

”Staff were never at front desk. Had to go looking for them. Dirty. Very old. Needs updates. Broken things. Clothes and old vape cartridge under the chair. Lots of parking. No breakfast as advertised.”

”There were large hairballs floating around the hot tub. Kinda grossed me out.”

”Clean room, nice and friendly staff. The pool is a bit small than expected but the kids still had a lot of fun there. Great stay!”

”Clean and comfortable room with excellent shower. Excellent breakfast with great music. The gentleman working the breakfast was a delight. All front desk staff were helpful and courteous. Close to everything we were interested in.”

”The curtain in our room was torn and looked like there was a blood stain on there. There were not enough bath towels in our room and when we asked for more, the guy at the desk asked that I drop off the used ones by the office door. We went for breakfast just after 8am and there was barely anything left. The housekeeper was the friendliest person there. We will not ever be staying there again!!!”

”Will look for a different hotel for my next trip. P”

”Loved it I couldn’t get the whirlpool to work. Still was amazing”