Hello Heidi, Thank you for taking your time to review your stay. We are sorry to read that you had an unpleasant stay. Please do let us know how we could reach out to you so that we could sort the billing issues out. This is not the impression we want to leave with our guests. If your travels do bring you back, we would like a chance to redeem ourselves. Best Wishes, The EKHO Surf team

Hi Jani, Thank you for taking time to review your stay at EKHO Surf. We are so happy to hear that you enjoyed your stay. We are glad that everything was up to standard. Yes, we are located right next to a train station, but we hope the sound of the waves helped took your mind off that. Looking forward to welcoming you again, if your travels bring you back to Sri Lanka. Best Wishes, The EKHO Surf team

Hi Pottu, Thank you for your review. We are sorry to hear that you did not enjoy your stay. We would like to address this issue privately. Please do let me know we can reach you. Best Wishes, The EKHO Surf team

Dear Valued Guest, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards,

Dear Psnart, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an exciting and an enjoyable stay with us. Please do let us know the next time you visit EKHO Surf. Our team will be glad to welcome you back! Warm Regards,

Dear Daniel, Thank you for selecting EKHO Surf for your stay and taking the time to share your experience at the property. We hope to welcome you back soon! Warm Regards,

Dear Valued Guest, Thank you for taking the time to highlight your experience at EKHO Surf. We are glad to hear that you had an enjoyable stay with us. Should your travels bring you back to Bentota, please feel free to visit us again. Our team will be delighted to welcome you back. Warm Regards,

Dear Max, Thank you for selecting EKHO Surf for your stay. It is a very unique aspect in Sri Lanka where the rail roads on the south-west and southern coast are closer to the beach. EKHO Surf being a Hotel directly opening up to the beach, the rail road is located very close to the Hotel, which is beautiful to sight when a train passes by. EKHO Surf consists of Superior and Deluxe Room Categories, however none of these are Budget Rooms. Your reservation has been made for a Superior Room and our team has provided you a Superior Room on the upper floor with direct sea view. At EKHO Surf we strive to ensure that all our guests leave with pleasant memories. We hope you will visit us again. Thank you. Warm Regards,

Dear Valued Guest, Thank you very much for your rating. We are delighted that you had an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards

Dear Dinal, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an interesting and an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards

Dear Valued Guest, Greetings from EKHO Hotels & Resorts! Thank you for selecting EKHO Surf for your stay and we regret to hear that you did not feel completely satisfied with your stay. This alleged incident of losing money was initially reported to the hotel around 2PM over a phone call (after you checked-out at 10:30AM) with a request to check on the CCTV footage. Our front-office manager has asked at that time whether you are certain that the money was lost while you were at the hotel. You have informed that you are not certain whether the money was lost at the hotel. We carried-out an internal investigation regarding this alleged incident and have found that none of the staff members entered the room during the time mentioned. As the matter has already been escalated to the Tourist Police in Colombo, subsequently Bentota OIC visited the Hotel and the room boy was questioned and all CCTV recordings have been reviewed. We would like to further extend our support to the local Police Authorities should they require. Please reach-out to our Guest Relations Manager on for further assistance. Thank You.

Dear Valued Guest, Thank you for selecting EKHO Surf for your stay. We regret to hear that you were not completely satisfied with your stay. Please accept our sincere apologies for the inconvenience experienced during your stay and we really appreciate your valuable feedback. At EKHO Surf we strive to make sure each of our guests leave with happy and pleasant memories. We are delighted to welcome you back to EKHO Surf if you would like you to give us another chance to experience our hospitality. Thank you

Dear Anish, Thank you for your patronage and review. We have carried-out a thourough investigation with the respective departments regarding the incidents which were highlighted in the review.. Please accept our sincere apologies for the delay in food delivery. However, the housekeeping team has provided the face towels when it was requested on multiple occassions (although these are replenished during turn-down) and there haven't been any issue in relation to the same. Warm Regards, EKHO Surf Team

Dear Anish, Thank you for selecting EKHO Surf for your stay. Whilst thanking you for your partronage, we would like to highlight that it was a type of harmless moths who entered into the room as the terrace door was kept open during the rain. In the tropics it is common to encounter these harmless moths who gets attracted to any place that has light when it's dark in the surroundings. When the matter was raised, the hotel staff has used a spray to prevent moths from entering the room and have advised to keep the terrace door closed. Further, if the hotel staff members created a negative impression, we would like to stress that this was not their intention and regret the same. Warm Regards, EKHO Surf Team

Dear Valued Guest, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. Please accept our apologies for the inconvenience experienced in arranging driver accommodation. We look forward to welcome you back soon! Warm Regards

Dear Valued Guest, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an interesting and an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards

Dear Valued Guest, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an interesting and an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards

Dear Matthias, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. Warm Regards

Hello, Thank you for your kind comments regarding the chef, we will pass down your comments to him. However, we're so sorry to read you were unhappy with your stay. This is not the impression we like to leave with our guests and we apologize. Thank you for bringing this to our attention. We will ensure that this does not happen again. We do hope we get the chance to redeem ourselves. Best Wishes, The EKHO Surf team

Hi Linda, Thank you so much for your rating of 10/10. We are glad that you had a good stay at EKHO Surf.

Hi Lars, Thank you for taking time to review your stay at EKHO Surf. We are quite sorry to read that you did enjoy your stay and that the service was not up to our usual standard. We are extremely sorry about this and we do hope that we could redeem our selves should your travels bring you back to Sri Lanka. Best Wishes, the EKHO Surf Team

Hi Lesley, Thank you for taking time to review your stay at EKHO Surf. We are glad you had a good stay and enjoyed the breakfast. We are sorry to hear that there was not much privacy. We will definitely look into this matter. We look forward to welcoming you again. Best Wishes, the EKHO Surf Team

Hi Manish, Thank you for taking time to review your stay at EKHO Surf. We are glad to hear that you had a good stay and enjoyed the beach side rooms and service.We look forward to having you again, this time with more vegetarian options from us. Best Wishes, the EKHO Surf Team

Hello, Thank you so much for your review. We are pleased to read that you enjoyed the hotel and liked the beach and the rooms. Looking forward to welcoming you again. Best wishes, the EKHO Surf tea

Hello miss, I am extremely sorry that you had to have such an unpleasant experience during your stay. Please do let me know how I could reach you to solve these issues. We hate to leave such a negative impression with you and wish we could redeem ourselves if you do come back to Sri Lanka. Please do let me know your email or contact number so that I could reach you. Best Wishes, The EKHO Surf team

Hi Gisele, Thank you for your kind review. We are glad you liked the hotel. Your concerns are duly noted. We are extremely sorry that the cleanliness was not up to our usual standard. We would like to redeem ourselves should travels bring you back to Sri Lanka. Best Wishes, the EKHO Surf hotel

Hello, We are super glad to hear that you enjoyed your stay and loved the cocktails and friendly staff. We are sorry to hear about the overlooking of the little things which is not our usual standard. We will definitely look into this and see that this does not happen again. Thank you for letting us know and we hope to redeem ourselves if you travels bring you back to Sri Lanka. Best Wishes, the EKHO Surf hotel

Hi Stellan, Thank you so much for your kind 10/10 review on your stay at EKHO Surf. Warm Regards, the EKHO Surf team

Thank you so much for your rating of 5/5 for your stay. We hope you enjoyed your holiday.

Hi Lars, Thank you for taking time to review your stay at EKHO Surf. We are glad to hear that you liked the hotel and enjoyed your stay. Please do come visit us again. We look forward to welcoming you. Best Wishes, the EKHO Surf Team

Hello, Thank you for your review. We are glad to hear that everything was up to standard and you enjoyed your stay at EKHO Surf. We look forward to the opportunity of serving you again. Best Wishes, The EKHO Surf team