Ulkopuoli

Arvostelut: NH Collection Berlin Mitte Friedrichstrasse

4 out of 5
NH Collection Berlin Mitte Friedrichstrasse
Friedrichstraße 96, Berlin, BE

Arvostelut

9,2

Upea

Arvosana 10 - Loistava. 624 kautta 1004 arvostelua" "
Arvosana 8 - Hyvä. 313 kautta 1004 arvostelua" "
Arvosana 6 - OK. 47 kautta 1004 arvostelua" "
Arvosana 4 - Huono. 11 kautta 1004 arvostelua" "
Arvosana 2 - Hirveä. 9 kautta 1004 arvostelua" "

9,4/10

Siisteys

9,2/10

Henkilökunta ja palvelu

9,0/10

Palvelut/mukavuudet

9,2/10

Majoituspaikan kunto ja tilat

9,0/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Timo

Yöpyi 3 yötä helmikuussa 2024
David - Guest Relation Manager vastasi 9.4.2024
Dear Timo,it seems that you have forgotten to leave your feedback. We highly value the dialog with our guests and every comment is important to us. Your experiences and opinions help us to continuously improve our service and ensure that we can offer each guest an exclusive experience that meets expectations.We hope you enjoyed your stay at the NH Collection Berlin Friedrichstrasse and would be delighted if you would give us the opportunity to share your thoughts with us again. Our guests are at the heart of everything we do and we welcome any feedback that helps us to improve. Your feedback is very important to us and we invite you to share your thoughts and experiences with us. Your satisfaction is our ultimate goal and we strive to provide you with excellent service during every stay.We look forward to welcoming you back to our NH Collection Berlin Friedrichstrasse soon.Yours sincerelyDavidGuest Relation Manager

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hotelli hyvällä sijainnilla ja palveluilla
Viihtyisä hotelli hyvällä sijainnilla juna-aseman vieressä. Lentokentältä hotellille pääsee kätevästi yhdellä junalla (S9) n.45minuutissa. Hotellin läheisyydessä pari pientä ruokakauppaa sekä ruokailupaikkoja. Standard-huone oli hyvä ja viihtyisä&tilava sisustukseltaan. Kylpyhuonetta voisi huoltaa, esim. maaliseinissä jälkiä ja kattoventtiilissä läikkiä. Tv:hen olisi ollut kiva saada screen mirror -mahdollisuus, jotta voisi katsoa esim. omaa Netflixiä tai HBOmaxia. Spa oli oikeastaan sauna ja suihkut ja kuntosali kuntoiluhuone; ne voisi täsmentää hotellikuvaukseen. Hotellin aulatilassa tuoksui voimakkaasti joko huonetuoksu tai pesuaine; se voi aiheuttaa tuoksuherkille oireita. Aamiainen oli runsas ja maittava.
Yöpyi 3 yötä elokuussa 2023
David - Guest Relation Manager vastasi 5.9.2023
Dear Guest,Thank you very much for your positive review! We are glad to hear that you enjoyed our modern equipped rooms and that you found our service very pleasant. We pride ourselves on providing a quality experience for our guests and it is great to hear that this was the case for you. Thank you again for your kind words and we hope to see you again soon.We look forward to welcoming you back to our NH Collection Berlin Friedrichstrasse.Yours sincerely,DavidGuest Relation Manager

10/10 Loistava

Antti

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2023

8/10 Hyvä

Emil

Yöpyi 4 yötä joulukuussa 2022
Tanja Assistant Guest Relation Manager vastasi 24.12.2022
Dear Emil,Thank you very much for your recent stay with us and thank you for taking your time to review your stay. The entire team is very happy to see that you had an enjoyable time in Berlin and at the NH Collection Berlin Friedrichstrasse.We look forward to welcoming you back to the NH Collection Berlin Friendrichstrasse or to any other NH Hotel in the world.Greetings from the NH Collection Berlin Friedrichstrasse Team.

8/10 Hyvä

Jaana

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä joulukuussa 2022
David - Guest Relation Manager vastasi 7.12.2022
Dear Jaana,thank you very much for your recent stay with us and thank you for taking your time to review your stay with us. It is great to see that you enjoyed your time at the hotel and in Berlin. We are looking forward welcoming you back soon.Greetings from the NH Collection Berlin Team

8/10 Hyvä

Anna-Lena

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2022
Tanja Assistant Guest Relation Manager vastasi 3.10.2022
Sehr geehrte Anna-Lena,vielen herzlichen Dank für Ihren Aufenthalt bei uns im NH Collection Berlin Friedrichstraße und vielen Dank für Ihr Vertrauen in diesen herausfordernden Zeiten. Es freut uns sehr, dass Sie sich bei uns gut aufgehoben und wohlgefühlt haben.Es freut uns besonders, dass Sie sich die Zeit genommen haben ein gutes Feedback über unser Haus und die gute Lage zu schreiben.Wir freuen uns schon heute Sie bald wieder einmal bei uns im Herzen Berlins begrüßen zu dürfen und hoffen Sie hatten eine angenehme Heimreise.Herzliche Grüße Ihr NH Collection Berlin Friedrichstrasse Team

8/10 Hyvä

Aki

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä elokuussa 2022
Tanja Assistant Guest Relation Manager vastasi 16.8.2022
Dear Aki, Thank you very much for your recent stay with us and thank you for taking your time to review your stay. The entire team is very happy to see that you had an enjoyable time in Berlin and at the NH Collection Berlin Friedrichstrasse. We look forward to welcoming you back to the NH Collection Berlin Friendrichstrasse or to any other NH Hotel in the world. Greetings from the NH Collection Berlin Friedrichstrasse Team

8/10 Hyvä

Pia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Mahtava sijainti, toimiva siisti huone ja hyvä aamupala. Erittäin hyvä tukikohta mahtavalle kaupunkilomalle!
Yöpyi 4 yötä huhtikuussa 2022
David - Guest Relation Manager vastasi 6.5.2022
Dear Pia, thank you very much for your recent stay with us and thank you for taking your time to review your stay with us. It is great to see that you enjoyed your time at the hotel and in Berlin. We are looking forward welcoming you back soon. Greetings from the NH Collection Berlin Team

8/10 Hyvä

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hyvä sijainti, siisti hotelli, hyvä aamiainen toisin kallis
Yöpyi 3 yötä lokakuussa 2019
David - Guest Relation Manager vastasi 13.11.2019
Dear Guest, thank you very much for your recent stay with us and thank you for taking your time to review your stay. The entire team is very happy to see that you had an enjoyable time in Berlin and at the NH Collection Berlin Friedrichstrasse. We look forward welcoming you back to the NH Collection Berlin Friedrichstrasse or to any other NH Hotel in the world. Greetings from the NH Collection Berlin Team

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Henkilökunnan palvelualttiita loistavaa. Erityisesti guest deskin (järjesti takseja, vuokra-autoja, -pyöriä jne.) palvelu oli loistavaa. Hän huomioi erityisesti lapsemme.
Yöpyi 2 yötä lokakuussa 2019
David - Guest Relation Manager vastasi 23.10.2019
Dear Happy Guest, thank you very much for your recent stay with us and thank you for taking your time to review your stay. The entire team is very happy to see that you had an enjoyable time in Berlin and at the NH Collection Berlin Friedrichstrasse. I am sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.We look forward welcoming you back to the NH Collection Berlin Friedrichstrasse or to any other NH Hotel in the world. Greetings from the NH Collection Berlin Team

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Loistava sijainti. Siisti. Hyvä aamiainen. Ystävällinen henkilökunta.
Yöpyi 3 yötä lokakuussa 2019
David - Guest Relation Manager vastasi 19.10.2019
Dear Guest, thank you very much for your recent stay with us and thank you for taking your time to review your stay. The entire team is very happy to see that you had an enjoyable time in Berlin and at the NH Collection Berlin Friedrichstrasse. We look forward welcoming you back to the NH Collection Berlin Friedrichstrasse or to any other NH Hotel in the world. Greetings from the NH Collection Berlin Team

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Ok. Radan puolella aamuyöstä melu haittaa vaikka korvatulpat.
Yöpyi 2 yötä heinäkuussa 2019
David - Guest Relation Manager vastasi 7.8.2019
Dear Guest, thank you very much for your recent stay with us and thank you for taking your time to review your stay. The entire team is very happy to see that you had an enjoyable time in Berlin. We look forward welcoming you back to the NH Collection Berlin Friedrichstrasse or to any other NH Hotel in the world. Greetings from the NH Collection Berlin Team

10/10 Loistava

Janne

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Berliini 16-19.5.2019
Hieno kaupunki ja hyvä hotelli loistavalla sijainnilla.
Yöpyi 3 yötä toukokuussa 2019
David - Guest Relation Manager vastasi 28.5.2019
Dear Janne, thank you very much for your recent stay with us and thank you for taking your time to review your stay. The entire team is very happy to see that you had an enjoyable time in Berlin. We look forward welcoming you back to the NH Collection Berlin Friedrichstrasse or to any other NH Hotel in the world. Greetings from the NH Collection Berlin Team

8/10 Hyvä

Tarkistettu asiakas

Yöpyi 2 yötä toukokuussa 2019
David - Guest Relation Manager vastasi 28.5.2019
Dear Guest, thank you very much for your recent stay with us and thank you for taking your time to review your stay. The entire team is very happy to see that you had an enjoyable time in Berlin. We look forward welcoming you back to the NH Collection Berlin Friedrichstrasse or to any other NH Hotel in the world. Greetings from the NH Collection Berlin Team

8/10 Hyvä

Tarkistettu asiakas

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Kritiikkiä: Kylpyhuoneen varustelu ei vastaa tasoa. WiFi toimii epäsäännölliusesti. Huoneen kassakaapin toiminta oikullinen
Yöpyi 4 yötä toukokuussa 2019
David - Guest Relation Manager vastasi 28.5.2019
Dear Guest, Thank you very much for your recent stay with us and thank you for taking your time to share your experiences with us. We regret that you were not fully satisfied with your but we hope to get another chance in the future to create another exciting stay for you. Best regards from the NH Collection Berlin Team

10/10 Loistava

Aleksi

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Perhematkalla Berliinissä
Sijainti hyvä juna-/metro-aseman vieressä. Lähellä ravintoloita ja lyhyt matka Unter den Lindenille ja museosaarelle. Aamiainen aivan loistava! Perhehuone tilava ja hiljainen.
Yöpyi 3 yötä helmikuussa 2019
David - Guest Relation Manager vastasi 22.2.2019
Dear Aleksi, thank you very much for your recent stay with us and thank you for taking your time to review your stay. The entire team is very happy to see that you had an enjoyable time in Berlin. We look forward welcoming you back in the near future. Greetings from the NH Collection Berlin Team

10/10 Loistava

Tarkistettu asiakas

Yöpyi 2 yötä helmikuussa 2019
David - Guest Relation Manager vastasi 30.4.2019
Sehr geehrter Gast, wir bedanken uns recht herzlich für Ihren Aufenthalt bei uns im Haus und hoffen, Sie hatten eine angenehme Heimreise. Wir haben uns sehr gefreut, dass Sie sich noch einmal Ihre Zeit für Ihre Bewertung genommen haben. Es würde uns sehr freuen, wenn wir Sie bald wieder einmal bei uns im Haus oder in einem anderen NH Hotel auf der Welt begrüßen dürfen. Herzliche Grüße Ihr NH Collection Berlin Team

10/10 Loistava

Mikko

Good modern hotel, good location, good breakfast.
Yöpyi 1 yön marraskuussa 2018
David - Guest Relation Manager vastasi 10.12.2018
Dear Mikko, thank you very much for your recent stay with us and thank you for taking your time to review your stay. The entire team is very happy to see that you had an enjoyable time in Berlin. We look forward welcoming you back in the near future. Greetings from the NH Collection Berlin Team

8/10 Hyvä

Tellu, Helsinki

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Olen vieraillut tässä hotellissa viimeksi neljä vuotta sitten. Silloinkin kokemukseni oli hyvä ja uskalsin palata tähän hotelliin. Sijainti on aivan loistava. TXL-lentokenttäbussi tulee Unterille parin korttelin päähän. Ratikkapysäkki on hotellin edessä. Metroasema aivan vieressä. Samoin bussien no 100 ja 200 pysäkit parin korttelin päässä. Ympäristössä kivoja ravintoloita ja nähtävyyksillekin pääsee kävellen. Hotelli on siisti. Huoneet riittävän tilavia. Henkilökunta on kohteliasta ja asiansa osaavaa. Ainoa miinus oikeastaan on aamiaisen hinta 25 euroa. Lähistöltä kuitenkin löytyy kaikenlaisia aamiaispaikkoja sopuhintaan. Voin lämpimästi suositella.
Yöpyi 4 yötä elokuussa 2018
David - Guest Relation Manager vastasi 3.9.2018
Dear Tellu, thank you very much for your recent stay with us and thank you for taking your time to review your stay. The entire team is very happy to see that you had an enjoyable time in Berlin. We look forward welcoming you back in the near future. Greetings from the NH Collection Berlin Team

8/10 Hyvä

Markku

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä heinäkuussa 2018
. vastasi 27.7.2018
.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great stay
Very nice hotel. Clean and good location. Breakfast was also good but bit expensive. Try to get room from upper floor and away from railway. These are more quiet.
Yöpyi 1 yön kesäkuussa 2018
P. Goehler vastasi 19.6.2018
Dear valued Guest, Thank you very much for taking the time to share your experience with us, which you made during your stay in our NH Collection Berlin Friedrichstrasse. We are glad that you had a good stay with us. Your Sincerly P. Göhler Ass. Guest Relation Manager

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hyvä hotelli keskustassa friedrihcstrassen asema ihan vieressä loistavat yhteydet kaikkialle Alexanderplazt ihan lähellä
Yöpyi 3 yötä toukokuussa 2018
Joshua Midlasch - Front Office Shiftleader vastasi 17.5.2018
Thank you so much for your Feedback ! We are happy that you had a good time with us ! Best regards

8/10 Hyvä

YERAY ELOSEGUI, bilbao

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
El hotel está bien lo mejor el desayuno, pero está al lado de las vías del tren y a partir de las 6:00 de la mañana ya ha mucho tren y hay mucho ruido
Yöpyi 4 yötä toukokuussa 2024
David - Guest Relation Manager vastasi 27.5.2024
Dear Yeray Elosegui,we are pleased to hear that you enjoyed your stay at our hotel and consider our breakfast a highlight. We will be happy to pass on your kind words to the whole team, especially to Yeray Elosegui, who will certainly be pleased to hear your positive feedback.We understand that the noise pollution from the nearby train station may be a challenge for you. As you have already mentioned, our hotel is in a very central location of Berlin and is therefore surrounded by the vibrant life of this wonderful city. Unfortunately, this also has the disadvantage that noise pollution can sometimes occur.We hope that you had a pleasant time in Berlin despite these inconveniences and look forward to welcoming you again in the future.We look forward to welcoming you back to our NH Collection Berlin Friedrichstrasse soon.Yours sincerelyDavidGuest Relation Manager

10/10 Loistava

Deborah, Bend

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Loved this hotel. Highly recommend!
Yöpyi 4 yötä toukokuussa 2024
David - Guest Relation Manager vastasi 20.5.2024
Dear Deborah,We are very pleased that you had a pleasant stay at our NH Collection Berlin Friedrichstrasse and that we were able to meet your expectations. Your enthusiasm is the best compliment for us.It is always our aim to provide our guests with a first class service and it is fantastic to hear that we have achieved this. Your positive review is a great endorsement for our team who work hard every day to provide an excellent experience for all our guests.We look forward to welcoming you back to our NH Collection Berlin Friedrichstrasse soon.Yours sincerelyDavidGuest Relation Manager

10/10 Loistava

René

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä toukokuussa 2024

10/10 Loistava

Noushin

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing location, friendly staff, very clean and the room was very comfortable. I stayed with my children, we had a very pleasant stay. Highly recommend this hotel.
Yöpyi 4 yötä huhtikuussa 2024
Tanja vastasi 4.5.2024
Dear Noushin,Your words of appreciation have truly warmed our hearts. It brings us immense satisfaction to know that you and your children had a pleasant stay at our hotel. We strive to provide our guests with the best experience possible and your feedback tells us that we have successfully met our goal. Your commendations about our amazing location, friendly staff, cleanliness, and comfort of the room are particularly inspiring for us.Receiving such positive feedback from our guests motivates us to work even harder to ensure your comfort and satisfaction. It's indeed a pleasure to have served you and we're delighted that you would recommend us.Once again, thank you for your kind words. We eagerly await your return for another memorable stay at the NH Collection Berlin Friedrichstrasse.We are looking forward to welcome you back to the NH Collection Berlin Friedrichstrasse,TanjaAssistant Guest Relation Manager

10/10 Loistava

David

Yöpyi 3 yötä huhtikuussa 2024

10/10 Loistava

Ahmet

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Sehr sauber, super gelegen, super Service
Yöpyi 2 yötä maaliskuussa 2024
Tanja vastasi 7.4.2024
Sehr geehrter Ahmet,Es freut uns zu hören, dass Sie Ihren Aufenthalt in unserem Hotel genossen haben. Ihre lobenden Worte bezüglich der Sauberkeit unserer Räumlichkeiten, der vorteilhaften Lage und des exzellenten Services sind eine wunderbare Anerkennung für das gesamte Team hier im NH Collection Berlin Friedrichstrasse.Unser oberstes Ziel ist es, unseren Gästen einen unvergleichlichen und angenehmen Aufenthalt zu bieten. Ihre positiven Kommentare bestätigen uns, dass wir auf dem richtigen Weg sind. Es ist immer eine Freude zu wissen, dass unsere Bemühungen, einen ausgezeichneten Service zu bieten, von unseren Gästen wahrgenommen und geschätzt werden. Wir hoffen, dass wir die Gelegenheit haben werden, Sie in der Zukunft noch einmal bei uns begrüßen zu dürfen.Wir freuen uns, Sie bald wieder im NH Collection Berlin Friedrichstrasse begrüßen zu dürfen,Tanja Assistant Guest Relation Manager

10/10 Loistava

soo me

Yöpyi 3 yötä maaliskuussa 2024

10/10 Loistava

Tamar

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location
Yöpyi 2 yötä maaliskuussa 2024
David - Guest Relation Manager vastasi 30.3.2024
Dear Tamar,we would like to thank you for your stay at the NH Collection Berlin Friedrichstraße and for your positive review. We are very pleased that you appreciated our central location and hope that it enhanced your stay in Berlin.Our location is indeed ideal for guests wishing to explore the city as we are close to many attractions, stores and restaurants. Our aim is to provide our guests with an enjoyable and comfortable stay and we are delighted to have achieved this for you.We look forward to welcoming you back on your next visit to Berlin and are always available should you have any needs or requests in the future.We look forward to welcoming you back to our NH Collection Berlin Friedrichstraße.Yours sincerely,DavidGuest Relation Manager

8/10 Hyvä

Constantin

Yöpyi 2 yötä maaliskuussa 2024

6/10 OK

Jack

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice hotel in great location. Room was very hot and the A/C wasn’t working. Reported to reception but wasn’t fixed. Not a great nights sleep as a result.
Yöpyi 2 yötä maaliskuussa 2024
Tanja vastasi 27.3.2024
Dear Jack,Thank you for sharing your feedback regarding your recent stay at the NH Collection Berlin Friedrichstrasse. We appreciate your kind words about our hotel's location and we are pleased to know that you found it convenient.However, we regret to hear about the discomfort you experienced due to the temperature in the room. We understand how essential a comfortable room temperature is to ensure a good night's sleep and we apologize for falling short in this regard. We appreciate you bringing this to our attention and assure you that we take all guest feedback seriously. We strive to create an ideal environment for our guests and your experience is certainly not indicative of the high standards we set for ourselves.We hope that this isolated incident will not deter you from choosing us again in the future. We would be delighted to welcome you back and provide an experience that not only meets but exceeds your expectations.We are looking forward to welcome you back at the NH Collection Berlin Friedrichstrasse,Tanja Assistant Guest Relation Manager

10/10 Loistava

Shay

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great no frills hotel. Good location, great breakfast, friendly staff. Everything was as smooth as can be.
Yöpyi 4 yötä maaliskuussa 2024
Tanja vastasi 20.3.2024
Dear Shay,Thank you for choosing to stay at NH Collection Berlin Friedrichstrasse and for sharing your wonderful feedback. We are thrilled to hear that you found our location convenient and appreciated our breakfast selection. It is particularly heartening to know that you felt our team was friendly and that they contributed positively to your experience. We strive to provide a smooth and effortless experience for our guests, and your comments affirm that we are meeting this goal.We are grateful for your review and your patronage, and we would be delighted to welcome you back anytime. Please feel free to reach out to us for any future needs or inquiries.We are looking forward to welcoming you back to the NH Collection Berlin Friedrichstrasse.Yours sincerely,TanjaAssistant Guest Relation Manager

10/10 Loistava

Akiko

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was perfect for sightseeing. Close to station, metro, tram, supermarket, cafe and museums. Clean and looks new. The price is affordable. We will be back on our next visit to Berlin.
Yöpyi 3 yötä maaliskuussa 2024
David - Guest Relation Manager vastasi 11.3.2024
Dear Akiko,thank you for taking the time to give us your positive feedback on your stay at the NH Collection Berlin Friedrichstraße. We are very pleased to hear that you enjoyed your stay with us and found the central location of our hotel perfect for your sightseeing in Berlin. Your words of praise about the cleanliness of our facilities and the modern appearance of our hotel are a nice endorsement for our team, who always strive to offer our guests a pleasant and comfortable stay. We are particularly pleased that you highlighted the proximity to public transportation as well as supermarkets, cafés and museums. This is undoubtedly one of our strengths and we are pleased that you appreciated this. It is our aim to offer our guests excellent value for money and we are grateful that you recognize this. We are delighted that you are planning to stay with us again on your next visit to Berlin. We look forward to welcoming you back to the NH Collection Berlin Friedrichstraße. Yours sincerely,TanjaAssistant Guest Relation Manager

10/10 Loistava

Per Olov

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä helmikuussa 2024
David - Guest Relation Manager vastasi 9.4.2024
Dear Per Olov,it seems that you have forgotten to leave your feedback. We highly value the dialog with our guests and every comment is important to us. Your experiences and opinions help us to continuously improve our service and ensure that we can offer each guest an exclusive experience that meets expectations.We hope you enjoyed your stay at the NH Collection Berlin Friedrichstrasse and would be delighted if you would give us the opportunity to share your thoughts with us again. Our guests are at the heart of everything we do and we welcome any feedback that helps us to improve. Your feedback is very important to us and we invite you to share your thoughts and experiences with us. Your satisfaction is our ultimate goal and we strive to provide you with excellent service during every stay.We look forward to welcoming you back to our NH Collection Berlin Friedrichstrasse soon.Yours sincerelyDavidGuest Relation Manager

6/10 OK

Plato

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The two bed situation should have more options as two singles was not comfortable.
Yöpyi 5 yötä helmikuussa 2024
Tanja vastasi 22.2.2024
Dear Plato,Thank you for choosing to stay at Hotel NH Collection Berlin Friedrichstrasse and for taking the time to share your experience. We truly appreciate your feedback as it helps us continually strive to enhance our guest experience.We are sorry to hear that the sleeping arrangements did not meet your expectations. We understand how important a good night's sleep is, and we apologize if the two single beds did not provide the level of comfort you anticipated. We do our utmost to cater to the needs of all our guests and we always aim for the highest standards of comfort.We would like to assure you that our guests' comfort and satisfaction are our top priorities. Please know that your feedback has been noted and will be shared with the relevant department, as we continuously look for ways to improve.Once again, thank you for your valuable feedback. We genuinely appreciate it and hope it will not deter you from choosing us again in the future. Should you have any future needs or require any assistance, please do not hesitate to contact us. We are committed to ensuring that your next stay is more comfortable and exceeds your expectations.We are looking forward to welcome you back to the NH Collection Berlin Friedrichstrasse, Tanja Assistant Guest Relation Manager

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
David - Guest Relation Manager vastasi 9.4.2024
Dear Guest,it seems that you have forgotten to leave your feedback. We highly value the dialog with our guests and every comment is important to us. Your experiences and opinions help us to continuously improve our service and ensure that we can offer each guest an exclusive experience that meets expectations.We hope you enjoyed your stay at the NH Collection Berlin Friedrichstrasse and would be delighted if you would give us the opportunity to share your thoughts with us again. Our guests are at the heart of everything we do and we welcome any feedback that helps us to improve. Your feedback is very important to us and we invite you to share your thoughts and experiences with us. Your satisfaction is our ultimate goal and we strive to provide you with excellent service during every stay.We look forward to welcoming you back to our NH Collection Berlin Friedrichstrasse soon.Yours sincerelyDavidGuest Relation Manager

4/10 Huono

Masaki

Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön tammikuussa 2024
David - Guest Relation Manager vastasi 9.4.2024
Dear Masaki,it seems that you have forgotten to leave your feedback. We highly value the dialog with our guests and every comment is important to us. Your experiences and opinions help us to continuously improve our service and ensure that we can offer each guest an exclusive experience that meets expectations.We hope you enjoyed your stay at the NH Collection Berlin Friedrichstrasse and would be delighted if you would give us the opportunity to share your thoughts with us again. Our guests are at the heart of everything we do and we welcome any feedback that helps us to improve. Your feedback is very important to us and we invite you to share your thoughts and experiences with us. Your satisfaction is our ultimate goal and we strive to provide you with excellent service during every stay.We look forward to welcoming you back to our NH Collection Berlin Friedrichstrasse soon.Yours sincerelyDavidGuest Relation Manager

10/10 Loistava

David, Milton Keynes

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Well located, good room....the shower is excellent. Centrally located with good trandport connections.
Yöpyi 3 yötä helmikuussa 2024
Tanja vastasi 9.2.2024
Dear David,Thank you very much for your recent stay with us and thank you for taking your time to review your stay. The entire team is very happy to see that you had an enjoyable time in Berlin and at the NH Collection Berlin Friedrichstrasse.We look forward to welcoming you back to the NH Collection Berlin Friedrichstrasse or to any other NH Hotel in the world.Greetings from the NH Collection Berlin Friedrichstrasse, Tanja Assistant Guest Relation Manager

10/10 Loistava

roberto viola

Yöpyi 5 yötä tammikuussa 2024

10/10 Loistava

John

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great hotel in a great location.
Yöpyi 3 yötä tammikuussa 2024
David - Guest Relation Manager vastasi 22.1.2024
Dear John,thank you for your stay at the NH Collection Berlin Friedrichstrasse hotel and for taking the time to share your experience with us. We are very pleased to hear that you described our hotel and location as excellent. Our goal is to always provide an excellent experience for our guests and it is encouraging to receive positive feedback like yours.We hope that you will visit us again on your next trip to Berlin. Should you have any needs or requests in the future, we are always here to help. Our commitment to service and guest satisfaction is our top priority.We look forward to welcoming you back to our NH Collection Berlin Friedrichstrasse.Yours sincerely,DavidGuest Relation Manager

10/10 Loistava

John

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024

8/10 Hyvä

Josef

Matkusti perheen kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
Yöpyi 3 yötä tammikuussa 2024

4/10 Huono

Maki, London

Liikematkailija
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Receptionist was new staff, but very slow he seemed haven’t get enough training and supporter wasn’t professional enough. Breakfast service got worst than before. They don’t really care about the customer service
Yöpyi 2 yötä tammikuussa 2024
David - Guest Relation Manager vastasi 11.1.2024
Dear Maki,thank you for taking the time to share your experience at the NH Collection Berlin Friedrichstraße with us. We greatly appreciate your feedback and take it seriously.We are sorry that your stay did not fully meet your expectations. We can assure you that we always strive to provide excellent service to our guests. Our staff undergo regular training to ensure the high standard of our services. We regret that you felt our customer service was not adequate. It is our highest priority to provide our guests with a pleasant and memorable experience. We take your criticisms seriously and will use them to further improve our services.We hope that despite your experience this time, you will give us another opportunity to convince you of our commitment to excellent service. We are always at your disposal to make your future stays as pleasant as possible.We look forward to welcoming you back to our NH Collection Berlin Friedrichstraße.Yours sincerely,DavidGuest Relation Manager

10/10 Loistava

johannes

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä joulukuussa 2023

10/10 Loistava

María Del Mar

Yöpyi 3 yötä joulukuussa 2023

10/10 Loistava

Nezahat

Yöpyi 3 yötä joulukuussa 2023

10/10 Loistava

Alberto

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Best hotel and best located hotel in Berlin
Tanja vastasi 9.2.2024
Dear Alberto,Thank you very much for your recent stay with us and thank you for taking your time to review your stay. The entire team is very happy to see that you had an enjoyable time in Berlin and at the NH Collection Berlin Friedrichstrasse.We look forward to welcoming you back to the NH Collection Berlin Friedrichstrasse or to any other NH Hotel in the world.Greetings from the NH Collection Berlin Friedrichstrasse, Tanja Assistant Guest Relation Manager

10/10 Loistava

Kamila

Yöpyi 3 yötä joulukuussa 2023

10/10 Loistava

mrs. hannah

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Best location
Perfect location. Very good breakfast. Spacious room. Very happy..
Yöpyi 3 yötä joulukuussa 2023
Tanja Assistant Guest Relation Manager vastasi 14.12.2023
Dear Mrs. Hannah,Thank you very much for your recent stay with us and thank you for taking your time to review your stay. The entire team is very happy to see that you had an enjoyable time in Berlin and at the NH Collection Berlin Friedrichstrasse.We look forward to welcoming you back to the NH Collection Berlin Friedrichstrasse or to any other NH Hotel in the world.Greetings from the NH Collection Berlin Friedrichstrasse, Tanja Assistant Guest Relation Manager