Dear Esa, Thank you for choosing to stay at the Westin Grand Berlin and providing your honest feedback and for your kind notes. All the more we regret that we could not meet your expectations completely. Providing the highest level of hospitality is our number one priority and we work hard to deliver an exceptional guest experience. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Once again, thank you for your valued feedback. The Westin Grand Berlin-Team, Andrea W.

Dear Jere , Thank you very much for taking the time to share your valued feedback regarding your recent stay with us. I am very disappointed to see that we were not able to meet your expectations; unfortunately we don’t know what we could have done better, but may be you give us a second chance. With pleasure we’ll do our best for your comfortable stay. The Westin Grand Berlin-Team, Andrea W.

Dear Guest, Without saying a word you let’s know that you have had a very pleasant stay with us. Thank you for evaluating us and be welcome at any time in the future. The Westin Grand Berlin-Team, Andrea W.

Lieber Timo , ganz ohne viele Worte lassen Sie uns wissen, dass Ihr Aufenthalt bei uns großartig war. Das freut uns sehr und wir hoffen, Sie bald wieder einmal bei uns begrüßen zu dürfen. Ihr Westin Grand Berlin-Team, Andrea W

Dear Guest, Thank you for the kind review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea W.

Dear Petri, What a wonderful comment! We are glad that you enjoyed your stay with us and thank you for your patronage. Whenever you will be in Berlin, we would be pleased to be again your home fare away from home. The Westin Grand Berlin-Team, Andrea W.

Dear Guest, Thank you so much for your stay and for sharing your thoughts with us. We are glad that you enjoyed your stay with us and we hope we will be your first choice again, whenever your travel bring you back to Berlin. The Westin Grand Berlin-Team, Andrea W.

Dear Tommi, Without saying a word you let’s know that you have had a very pleasant stay with us. Thank you for your evaluating and be welcome at any time in the future. The Westin Grand Berlin-Team, Andrea W.

Dear Guest, What a wonderful comment. We are glad that you enjoyed your stay with us and Thank you for your patronage. Whenever you are in Berlin, we would be pleased to be your number one again. Sincerely, The Westin Grand Berlin-Team, Andrea W.

Dear Guest, Without saying a word you let’s know about your pleasant stay with us. Thank you for your evaluating and be welcome at any time in the future. The Westin Grand Berlin-Team, Andrea W.

Dear Guest, Without any word you let’s know, that you enjoyed your time spending with us. Thank you so much for your great rating; we hope to see you again in the not too distant future. The Westin Grand Berlin-Team, Andrea W.

Dear Guest, Thank you so much for your stay and for sharing your thoughts with us. We are glad that you enjoyed your stay with us and we hope to be your first choice again, whenever your travel brings you back to Berlin. The Westin Grand Berlin-Team, Andrea W.

Dear Leena, On behalf of the entire hotel team, we want to thank you for sharing with us your most memorable experiences during your recent stay at The Westin Grand, Berlin. It is always encouraging to hear positive feedback, particularly when it comes from our guests ! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Westin Grand, Berlin and we hope you choose to create more memories here whenever your travels bring you back to our town. The Westin Grand Berlin-Team, Andrea W.

Dear Guest, Thank you for taking the time to share your feedback. We work hard to deliver an exceptional guest experience and we love to see that you enjoyed your stay. Please take our apology for the inconveniences you encountered. It is feedback like this, that we learn from and use to improve. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. The Westin Grand Berlin-Team, Andrea W.

Dear Guest, Without any word you let’s know, that you have had a pleasant experience with us. Thank you so much for your stay and your great review and be welcome at any time in the future. The Westin Grand Berlin-Team, Andrea W.

Dear Guest, Thank you so much for your stay and for sharing your thoughts with us. We are glad that you enjoyed your stay with us and we regret the issues with your minibar invoice. Should there be any doubts, please contact our Front Office Team for clear the issue. We hope we will be your first choice again, whenever your travel bring you back to Berlin. The Westin Grand Berlin-Team, Andrea W.

Dear Liina, Without any word you let’s know, that you have had a pleasant experience with us. Thank you so much for your stay and your great review and be welcome at any time in the future. The Westin Grand Berlin-Team, Andrea W.

Dear Sami, Without any word you let’s know, that you have had a great experience with us. Thank you so much for your stay and your great review and be welcome at any time in the future. The Westin Grand Berlin-Team, Andrea W.

Dear Natalia, What a wonderful comment We are glad that you enjoyed your stay with us and Thank you for your patronage. Whenever you are in Berlin, we would be pleased to be your number one again. Sincerely, The Westin Grand Berlin-Team, Andrea W.

Dear Guest, Thank you for choosing the Westin Grand, Berlin for your recent travels to Berlin. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon! The Westin Grand Berlin-Team, Andrea W.

Dear Sakari, , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea W.

Dear Guest, Thank you for choosing the Westin Grand Berlin for your recent travels to Berlin. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. We all try to do a great job, day by day, and we are proud, that our staff could make your stay here so comfortable and memorable. We look forward to serving you again soon! The Westin Grand Berlin-Team, Andrea W.

Dear Guest, Our first aim is the satisfaction of our guests and we only can see that you were not satisfied. That's a pity to not knowing exactly, what you have missed. Should you give us a chance and let's know how we can meet your expectations, would be really great. The Westin Grand Berlin-Team, Andrea W

Dear Guest, Thank you for choosing the Westin Grand, Berlin for your recent travels to Berlin. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to provide your feedback; we look forward to serving you again soon! The Westin Grand Berlin-Team, Andrea W.

Dear Guest, Thank you for the great marking of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea W.

Dear Guest, Thank you for the kind review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea W.

Dear Guest, Thank you for the great marking of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea W.

Dear Guest, Without any word you let’s know, that you have had a great experience with us. Thank you so much for your stay and your great review and be welcome at any time in the future. The Westin Grand Berlin-Team, Andrea W.

Lieber Hanneke, herzlichen Dank für Ihren Besuch und Ihre tolle Bewertung. Wir hoffen Sie bald wieder begrüßen zu dürfen - wir freuen uns auf Sie! The Westin Grand Berlin-Team, Andrea Weiner

Dear Stephen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea Weiner

Liebe Elke, vielen Dank für Ihren Besuch und auch für Ihre tolle Bewertung; sie zeigt uns, dass Sie sich wohlgefühlt haben und das ist das Wichtigste für uns. Sehr gerne sind wir auch bei Ihrem nächsten Berlin-Besuch Ihr Zuhause auf Zeit. Ihr Westin Grand Berlin-Team, Andrea Weiner

Dear Sharron, Thank you so much for your stay and for sharing your impressions with us. We are glad that you enjoyed your stay with us. Whenever you return to our city, we hope we will be your first choice again to enjoy the amenities of our hotel. The Westin Grand Berlin-Team, Andrea W.

Dear Federico Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea Weiner

Sehr geehrte Maria, vielen Dank für Ihr positives Feedback! Wir freuen uns, dass Sie die zentrale Lage unseres Hotels an der Friedrichstraße und Unter den Linden genossen haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, The Westin Grand Berlin, Andrea Weiner

Dear William, thank you for your kind words about Berlin and your stay at The Westin Grand Berlin. We are delighted to hear that you enjoyed the central tourist areas and experienced the genuine friendliness of the people. At our hotel, we strive to provide a clean and welcoming environment for all our guests. We appreciate your feedback on the pricing, as we aim to offer a value-for-money experience. We look forward to welcoming you back soon to enjoy another fantastic stay with us. Best regards, The Westin Grand Berlin, Andrea Weiner

Dear troy, We want to thank you for sharing your experiences with us during your recent stay. Please note your feedback has been shared with the hotel team. We hope you choose to create more memories here whenever your travels bring you back to Berlin. The Westin Grand Berlin-Team, Andrea Weiner

Dear Timothy, thank you for your positive review. We are delighted to hear that you found our hotel well-located, serviced, and comfortable, especially in the upgraded room you chose. We look forward to welcoming you back soon. Best regards, The Westin Grand Berlin, Andrea Weiner

Dear Koichi, Without saying a word you let us know, that you enjoyed your time spent with us. Thank you so much for your great rating; we hope to see you again in the not too distant future. The Westin Grand Berlin-Team, Andrea Weiner

Liebe Stephanie, wie wunderbar, dass es Ihnen bei uns so gut gefallen hat. Wir danken herzlich für Ihren Besuch und auch für Ihre tolle Bewertung. Auf Ihren nächsten Besuch freuen wir uns schon heute - Ihr Westin Grand Berlin-Team, Andrea Weiner

Dear Yaser, we sincerely apologize for the inconvenience you experienced with the heater in your room. Rest assured, we will address this matter promptly to ensure all our guests have a comfortable stay. Your feedback about the outdated facilities is duly noted, and we are continuously working on improving our services. We appreciate your review and hope to welcome you back for a much-improved experience. Warm regards, The Westin Grand Berlin, Andrea Weiner

Liebe Jeanette, vielen Dank, dass Sie sich die Zeit genommen haben, uns zu bewerten. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und die Annehmlichkeiten des Hotels geschätzt haben. Unser Team ist stets bemüht, Ihren Aufenthalt so angenehm wie möglich zu gestalten und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. The Westin Grand Berlin-Team, Andrea Weiner

Dear maria antonieta, Thank you for the great review of our hotel! We are glad that you obviously enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea Weiner

Gentile Giulia, Grazie per aver condiviso la tua esperienza con noi. Siamo spiacenti di apprendere che il tuo soggiorno non ha soddisfatto le tue aspettative. Prendiamo nota dei tuoi commenti sul servizio e sul check-in e check-out. Ci dispiace per il ritardo nella disponibilità delle camere. Il deposito è un acconto per i servizi extra che puoi usufruire presso la nostra struttura. Questa somma verrà addebitata o accreditata al momento della partenza. Senza la registrazione di una carta di credito, dovresti pagare immediatamente anche ogni visita al ristorante. Il minibar in camera è destinato ai tuoi effetti personali, come cibi, bevande o medicinali. Tuttavia, apprezziamo i tuoi commenti sulla posizione e dintorni. Cordiali saluti, The Westin Grand Berlin, Andrea Weiner

Lieber Michael, herzlichen Dank für Ihr positives Feedback. Wir freuen uns schon sehr darauf, Sie bald wieder bei uns begrüßen zu dürfen. Ihr Westin Grand Berlin-Team, Andrea Weiner

Liebe Michelle, vielen Dank für Ihr positives Feedback. Wir freuen uns, dass Sie einen ausgezeichneten Aufenthalt hatten. Ihr The Westin Grand Berlin-Team, Andrea Weiner

Dear Brenda, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea Weiner

Dear Jacqui, we are delighted to have been your chosen hotel during your recent stay in Berlin. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team and we hope you choose to create more memories with us whenever your travels bring you back to Berlin. The Westin Grand Berlin-Team, Andrea Weiner

Lieber Ralf, ganz ohne viele Worte lassen Sie uns wissen, dass Ihr Aufenthalt bei uns großartig war. Das freut uns sehr und wir hoffen, Sie bald wieder einmal bei uns begrüßen zu dürfen. Ihr Westin Grand Berlin-Team, Andrea Weiner