Besagash Hotellit

”Well, a little bit divided experience. I chose this hotel because it was one of closest to the airport, and it had free airport shuttle. Later I found out, that the free airport shuttle is for arrival only, but it's ok, especially when the driver was on of most effecive taxi drivers ever. Outside looked promising, Saturday evening, and barbecue on patio. The reception was ok, and the Lady begind desk one of loveliest I have met. Check in was done with professionality, but with personal...

”The hotel is nice, clean and location is not bad at all. My room was spacious enough for few days stay. Bed very comfortable, and breakfast very good too. Maybe I will choose Novotel next time too.”

”Good place to stay”

”Buon livello generale, pulito, ottima spa”

”Excellent customer service!! Everyone at the hotel are super helpful and supportive. My mom stayed at the hotel for 8 nights, she needed assistance with ordering transportation, bringing her breakfast to the table, opening doors. She has a broken leg and is forced to use a walker. Every person at the hotel helped her with a smile. Beautiful people! Thank you! I would also like to mention the ease of booking and paying for the hotel. A lot of hotels in the area would not accept remote payments...

”Good business hotel, clean and with friendly staff. Good location. Bed ok, pillow a bit uncomfortable (not very soft). Bathroom & shower good. Rooms too hot inside as usual in KZ but window can be opened. Breakfast is large in quantity, but quality could be better (especially breads, cheeses). Still, overall price/quality ratio on a good level. I have kept going back and still intent to do so in the future as well. ”

”Good location for walking around central Almaty. The rooms are big and clean, the spa is a nice bonus. Will definitely stay again next time I'm in Almaty.”

”Ok place to stay, although the age of the hotel can be seen. As in most hotels in Kazakhstan, keeping the breakfast warm is big challenge. Location is nice.”

”Great location , great view from the room , great renovation ”

”We loved our stay here. The staff went above and beyond to ensure our comfort and assist us. The breakfast was the most extensive buffet we have ever seen; we were shocked that there had been negative reviews. The location is great. There is a nice park across the street and it’s a short walk to many great sights. ”

”Everything is excellent ”

”The hotel facilities were clean and the beds were comfortable. I used room 901, and the TV and single sofa were placed far apart. The iPad was not mirrored on the smart TV. Other than that, I was satisfied and would use it again.”

”Good”

”Staff was incredibly friendly and welcoming. Made me feel comfortable immediately!”