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Arvostelut: St Anne's Serviced Accommodation

2.5 out of 5
St Anne's Serviced Accommodation
6 Saint Annes Close, Bicester, England

Arvostelut

6,0
Arvosana 10 - Loistava. 2 kautta 13 arvostelua" "
Arvosana 8 - Hyvä. 3 kautta 13 arvostelua" "
Arvosana 6 - OK. 3 kautta 13 arvostelua" "
Arvosana 4 - Huono. 2 kautta 13 arvostelua" "
Arvosana 2 - Hirveä. 3 kautta 13 arvostelua" "

6,8/10

Siisteys

6,4/10

Henkilökunta ja palvelu

2,0/10

Palvelut/mukavuudet

6,8/10

Majoituspaikan kunto ja tilat

6,0/10

Ympäristöystävällisyys

Arvostelut

4/10 Huono

Robin

Yöpyi 1 yön toukokuussa 2023

6/10 OK

KEVIN

Matkusti ryhmän kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2023

2/10 Hirveä

Lucas

Yöpyi 1 yön huhtikuussa 2023

4/10 Huono

Sarah

Yöpyi 1 yön maaliskuussa 2023

2/10 Hirveä

Kristin, Leyland

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property is not as described. It’s a room in a house with shared facilities throughout. Amenities are few with no basics in the room such as a radio or TV. The property listing said ‘pillow menu’. Hmm. The room I had looked nothing like the photos and upon arrival, I checked out the room, and bathroom, and decided to leave. I booked a room elsewhere instead and did not complete my stay. The 10 x emails, 4 x text messages and 1 x phone call all regarding the booking is excessive and absurd - borderline harassment. And their ‘customer service’ leaves a lot to be desired. A refund would lessen the blow of this experience but so far nothing has been offered.
Yöpyi 1 yön marraskuussa 2021
Short Stays Support vastasi 17.8.2022
Were really pleased that you took the time to leave us a review guide us on how we can help guests. All of our many properties have detailed adverts giving a full list of whats included within your booking fee. The booking system send a confirmation by email,then a reminder that your booking is coming up and two copies of your checkin email are sent 1 hour apart. We back that up with a text reminding you to check the detail before you arrive. Our serviced accommodation properties are they for the savy travelor looking for the comforts of home whilst there traveling. See you next time.

6/10 OK

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Huoneen mukavuus
Yöpyi 2 yötä elokuussa 2021
Short Stays support vastasi 17.8.2022
Thank you for the review. A little detail is always helpful so we can follow things up if needed.

8/10 Hyvä

Lauren

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely weekend away
The room was perfect for a friend weekend away, and the facilities were good. We did have an issue twice with getting into the house and then into our room but once sorted it was a very good weekend!
Very clean kitchen
Spacious room with ensuite
Yöpyi 2 yötä lokakuussa 2020
Short Stays Support vastasi 17.8.2022
Thank you so much we will see you next time.

10/10 Loistava

Vincent

Yöpyi 1 yön lokakuussa 2019
Short Stays Support vastasi 17.8.2022
Thats very kind of you were always looking to improve what we offer.

2/10 Hirveä

wen

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
No recommended this place, nasty neighbors, 5 bedrooms only one toilet.
Yöpyi 4 yötä kesäkuussa 2019
Short Stays Support vastasi 17.8.2021
Thank you for your review. Reviews help us grow and improve our product. Sorry that our neighbours impacted your stay with us in Bicester. Our security and reception team are there to support your stay with us and our team would have helped 24/7 to ensure you had a smooth and relaxing time. The virtual reception team are there 24/7 and can assist in person on the phone or via text and email. Next time your with us just call us and we will be right there. The propery offers ensuite rooms x 4 and one double with its own bathroom across the hall. You did book a room with the bathroom right across the hallway from your room. Next time let us know and we will book you in an ensute. Again thank you for the feedback.

10/10 Loistava

Yuk Li

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön kesäkuussa 2019
Short Stays Support vastasi 17.8.2022
Thats very kind of you. Reviews are so important for us as they help us understand guests needs in a more detailed way. The Short Stays Team are there to support you will your staying with us. See you next time.

8/10 Hyvä

Cornelis

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Aardig
Net verblijf. De kleine kamer (nr 5) beschikte, hoewel geboekt voor 2 personen) slechts voor 1 persoon handdoeken.
Yöpyi 3 yötä kesäkuussa 2019
Short Stays Support vastasi 17.8.2022
Thanks for the review.We are there to support you through our 24/7 virtual reception team who can run extra towels to you if needed. Just call us whilst your there and we will make it happen. See you next time.

6/10 OK

C

Huonoa: Siisteys
Yöpyi 3 yötä helmikuussa 2019
Chris, Short Stays support vastasi 29.4.2019
Hi there. Were always working hard behind the scenes to improve what we do at Short Stays. Its hard for us to know what the problems were with your stay. If you could take a moment to let us know what the problems were we can talk a solution for you. Chris from Short Stays

8/10 Hyvä

olayinka

The accommodation was clean and quiet. Will book again
Yöpyi 2 yötä marraskuussa 2018
Chris,Short Stays support vastasi 1.4.2019
Thats very kind of you. Were looking forward to seeing you again.