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Arvostelut: North Ocean Hotel

3 out of 5
North Ocean Hotel
390-392 Promenade, Blackpool, England

Arvostelut

6,2
Arvosana 10 - Loistava. 102 kautta 459 arvostelua" "
Arvosana 8 - Hyvä. 113 kautta 459 arvostelua" "
Arvosana 6 - OK. 64 kautta 459 arvostelua" "
Arvosana 4 - Huono. 63 kautta 459 arvostelua" "
Arvosana 2 - Hirveä. 117 kautta 459 arvostelua" "

6,4/10

Siisteys

7,0/10

Henkilökunta ja palvelu

6,2/10

Palvelut/mukavuudet

5,8/10

Majoituspaikan kunto ja tilat

5,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Luke

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
I’ll give it a three out of five
Check-in was very easy and it was OK the only downfall to the place if it needs new carpet he’s looking very tired and need some money spending on it other than that it was a clean nice day
Yöpyi 7 yötä tammikuussa 2024

10/10 Loistava

Joanne Alice

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Shopping trip for a new suitcase
Nice host who gave me a great room with a sea view Room was massive, warm, comfortable and quiet
Ample storage space
Retro shower and bathroom
Art above the bed
Massive bed
Yöpyi 4 yötä tammikuussa 2024

2/10 Hirveä

Tarkistettu asiakas

Shocking wouldn’t stay again
Got there and parking was full to say there was only three rooms were being used in the hotel. Owner greeted us and told us not to park at hotel as they’re reserved. Got up to room where it felt like it hadn’t been cleaned since the last stay. Carpet filthy, room a mess, bed broken Went on night out and came back 3am to find we couldn’t get in door. Eventually got in but next morning hotelier seemed annoyed with us for coming in late. For price we paid for two nights we’d expect not a broken bed and a pleasant owner Looked outside for view of the sea this was of the rubbish dump area of the hotel
Yöpyi 2 yötä joulukuussa 2023

4/10 Huono

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
No hot water for shower, despite leaving it to run for a while as a sign recommended. Very cold in one of the three rooms we had, and one room had some mould.
Yöpyi 1 yön joulukuussa 2023
Jey vastasi 7.1.2024
Dear Guest,While we value feedback, this review is untrue. During your stay, you caused damage to the room and we have evidence of this and then someone came to collect bags the following day. If you want to discuss this further, please contact us directly

10/10 Loistava

p

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
very quiet and friendly staff and owners i was very happy there the only negative was the sink was very small in the bathroom
Yöpyi 3 yötä marraskuussa 2023
Jey vastasi 7.1.2024
We’re glad you enjoyed your stay with us! Thank you very much for your feedback, we will take it into consideration. Hope to see you again soon!

8/10 Hyvä

Jan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
Jey vastasi 7.1.2024
We’re glad you enjoyed your stay with us! Thank you very much for your feedback

10/10 Loistava

Geoffrey

Yöpyi 1 yön marraskuussa 2023
Jey vastasi 7.1.2024
We’re glad you enjoyed your stay with us! Thank you very much for your feedback

10/10 Loistava

Georgia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2023

2/10 Hirveä

Caroline

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
When we arrived there was beds in the bar area didn't think anything off it at the time we checked into the room and got a shock there was paint on radiator the bed sofa didn't go down i had to ask him for bedding the owner then chucked me 2 pillows off a sofa a shhet and a mattress topper to sleep with i was fuming at that point he said ill get you a puilt for when you get back when we got back to the hotel no sign off him i had to sleep with what he gave me i was freezing then to find out tv didn't work not much toilet roll nothing had been topped up at all
Yöpyi 2 yötä lokakuussa 2023

2/10 Hirveä

Yvonne

Yöpyi 1 yön lokakuussa 2023

4/10 Huono

Chelsea

Matkusti perheen kanssa
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Not good
I would not stay again staff helpfull there was no towels our window was broken so was cold for kids n that room was not our room i paid for had a funny smell in a morning
Yöpyi 2 yötä lokakuussa 2023

4/10 Huono

Sarah

Matkusti perheen kanssa
Hyvää: Huoneen mukavuus
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
1 nights stay.
We arrived to check in, bit of chaos as there system was down and they had no records of ours and others booking. Quickly sorted out. Our room was spacious but very dated. It wasnt very clean, lots of dust and quite lot of bits behind the sofa. Clearly they hadn't vacuumed behind there for quite some time. There was no towels in the room, I asked the man at reception about this and he said his manger was collecting them. None arrived and we ended up buying a tea towel to dry our hand on. I asked for a WiFi code and again he told me it wasn't working. On the plus side, the bed was very comfy and the room was warm. Also it was a good price. This could be a good hotel with better cleaning routines and more organisation.
Yöpyi 1 yön lokakuussa 2023

2/10 Hirveä

James

Yöpyi 1 yön lokakuussa 2023

4/10 Huono

SANJID SAHEER

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023

2/10 Hirveä

Kelly

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Avoid- Not like any of the pictures.
Very upset with the booking we made here. We arrived to an absolute disappointment and horror at the poor state of this hotel. Rooms unsafe and not clean. Windows don’t shut so it’s freezing, electric don’t work, beds have not been cleaned in a long time, broken mirrors. Not family friendly and not disability friendly. Staff refused my refund for 3 rooms so now I’m having to fight for my money back. We obviously did not stay here. We ended up paying double to stay somewhere else. This hotel needs to be reported to environmental health.
Yöpyi 1 yön lokakuussa 2023

2/10 Hirveä

Asha

Matkusti perheen kanssa
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
bad
was not clean at all still had socks and water bottles and stuff from the last people who stayed left over. bed was the most uncomfortable bed i’ve ever slept in. you could feel the springs through the bed
Yöpyi 1 yön lokakuussa 2023

2/10 Hirveä

Stephen

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Old fashioned run down
Yöpyi 3 yötä lokakuussa 2023

4/10 Huono

Dave

Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Extremely disappointing
I've stayed here several times before & had no problem but this time was so disappointing. On arriving, the staff didnt know which rooms myself and the couple in front of me were in, their computer aystem took around 15 minutes to fire up but eventually we were given our keys. Upon entering room 37 i quickly realised i couldnt stay there as there was a soaking wet bathroom floor & dripping shower, mould in the shower, no bulbs in the lamps, an open window that wouldnt close, dirt and rubbish on the carpet and 1 sachet of coffee next to the kettle with no milk etc and no towels. I complained to the two fellas who opened up for us and, to be fair to them, they sorted me a different room which didnt have a sea view (The other one did, i paid extra for it) which was warmer and comfy with all the things i needed. However, again there were no towels (I was told they were on their way) and, in any case, despite me running the hot water on the shower for TWENTY-FIVE minutes , no hot water appeared. The sign on the door at the top of the stairs said that we should allow 5 minutes for hot water. There was a bag of rubbish at the top of the stairs that was still there the next morning, and the Wifi didnt work. Ill be interested in why i wasnt offered a refund OR ill be interested to see what i am offered next time i stay. Yes, its cheap, but my room was advertised with private bathroom and sea view with tea and coffee facilities and i ended up in a different room wirh no hot water
Yöpyi 1 yön lokakuussa 2023

2/10 Hirveä

Dean

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Awful
Very dissatisfying we didn’t get any towels in the two nights we was there after being promised we would, bathroom looked like it hadn’t been cleaned, the bed was small and the mattress was just springs, I slept in the car the second night as I couldn’t sleep in the bed. Overall it was a really bad experience
Yöpyi 2 yötä lokakuussa 2023

2/10 Hirveä

Shane

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Poor stay
We was so looking forward to this 1st hoonymoon away but no towels electricity tripping fire alarms going off no clean sheets painting falling off no coffee and tea replacement no bins emptied
Yöpyi 2 yötä lokakuussa 2023

2/10 Hirveä

Tarkistettu asiakas

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Biggest Dump Ever
I’ve stayed in many basic hotels before, but this one has to be the most dirtiest, depressing and biggest dump of a hotel that I have ever stayed in! FILTHY. Stained bedding, filthy bathroom. No towels until 16.00 on the SECOND day! Fire alarm kept going off in the morning. Whole place smells. I understand that I didn’t pay a lot, so agree that things can be “basic” but should be clean. The only positive about the hotel was it had good quality loo roll, but I suppose you need this when not having any towels for the first 24 hours! I’ve stayed here, so that you don’t have too! Hotel President just down the road is basic but is clean, and I’ll definitely be going back there to stay! Avoid this hotel at all costs!
Yöpyi 2 yötä lokakuussa 2023

4/10 Huono

Tarkistettu asiakas

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä lokakuussa 2023

4/10 Huono

Mark

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Cheap nothing special very small room dirty power sockets not all working front of drawer coming off loose door handles ear wax stuck to the wall sink plug stuck in however still had a good sleep.BUT WON'T BE STAYING EVER AGAIN!

2/10 Hirveä

Lee

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I inspected the room and then left. The reviews were indeed correct regarding bed bugs. To my surprise the place had not been hovered in weeks. The dust was terrible and bathroom was smelly. It cost me £200 to book another hotel. I am still waiting Expedia providing a refund. Avoid if I were you

6/10 OK

Michelle

Matkusti perheen kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön lokakuussa 2023

2/10 Hirveä

ian

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä syyskuussa 2023

4/10 Huono

Tarkistettu asiakas

Matkusti ryhmän kanssa
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very cheap… would avoid
Very basic, although this is understandable for the price - we had two double rooms. However, some issues were down to poor management and housekeeping, not budget. When we arrived, keys thrown at us across the reception desk and no other interaction happened. Went up to the rooms, no towels, one room without toilet paper, windows in both rooms open, but without handles to close them (they’d fallen off). Heater had been pulled off the wall in our room and replaced with a small blow heater which didn’t work. No bulbs in lamps. Water on our bathroom floor (as well as hair/dirt). Condom wrapper on floor near bedside table. Bin bag with rubbish in one bedside drawer. Broken glass on our friend's bathroom floor. Shower doors didn’t close properly - in either room. Carpet had not been vacuumed for what looked like weeks/months. Went down to reception to talk with staff who had promptly left the building as soon as they’d thrown the keys at us. Sent a text to provided number for manager after first night, but managed to fashion a tool from a coat hanger to shut the windows. No reply received on the number I contacted. Only two nights spent, but very dissatisfied on the whole. A real shame, as the rest of our time in Blackpool was excellent.
Yöpyi 2 yötä syyskuussa 2023

6/10 OK

Jo

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023

2/10 Hirveä

Julie

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Awful! Avoid!
The 'hotel' was dirty, my room was dirty, there was a terrible drain smell in the bathroom. No towels, they were delivered several hours after check in. When i open one to use, there were make-up stains on them. The room was cold, no radiator, there was plaster missing, the curtains had rips in them. Lights didn't work.
Yöpyi 1 yön syyskuussa 2023

2/10 Hirveä

Pamela

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Notgood
Would not stay here again x carpets hadn't been hoovered,bed wasn't clean,bathroom was dirty. No towels in the room had to go down and ask for them to be told they had not got any yet they were waiting for some to come from another hotel. Only 1 cup no milk tv wouldn't work,noisy at night
Yöpyi 1 yön syyskuussa 2023

2/10 Hirveä

Bernadette

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet
Bedroom was a disaster no bedding for my granddaughters bed had to go and ask for it bedroom was freezing no heating in it we had to ask for a heater and toilet brush was dirty with toilet roll stuck to it. no towel in the bathroom .balcony was dirty dog poop on it we I couldn’t believe it 😡flower pot on the balcony full of cigarette buts dust on bed side table bed sheets with cigarette burns.Dave and John that works there very pleasant .the place needs clos
Yöpyi 1 yön syyskuussa 2023

2/10 Hirveä

STEVEN

Matkusti ryhmän kanssa, Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Faulty Towers style
Yöpyi 1 yön syyskuussa 2023

2/10 Hirveä

CaseyLeigh

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä syyskuussa 2023

2/10 Hirveä

Pauline

Yöpyi 1 yön syyskuussa 2023

2/10 Hirveä

Tarkistettu asiakas

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Absolutely appalling!
I get that it’s cheap but this place is appalling. Very dirty & extremely dusty. Suspicious brown stains on the mattress and divan. Don’t think the skirting boards or window ledges had ever been dusted. Blinds broken, mirror smashed. Extremely uncomfortable bed. The carpet edges haven’t seen a hoover pipe since they’d been laid. It’s safe to say, I wouldn’t stay here again if it was the last hotel available.
Yöpyi 1 yön syyskuussa 2023

8/10 Hyvä

anita

Matkusti ryhmän kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
although it was cheap and u get what u paid for but there were no towels in the room and after mentioning it , the man said he would get some so 2 days later we had to ask again and all the towels he gave us had stains on and the man was only there on one occasion and it states there is a pool table and bar but it was always locked and no one there to open it . but as i said it was cheap so what do u expect .
Yöpyi 3 yötä syyskuussa 2023

6/10 OK

Wayne

Yöpyi 2 yötä syyskuussa 2023

4/10 Huono

Ross

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä syyskuussa 2023

8/10 Hyvä

Simon

Hyvää: Henkilökunta ja palvelu
Yöpyi 3 yötä syyskuussa 2023

10/10 Loistava

Allison

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
You get what you pay for £40 for a Saturday night for 3 adults and one child room was spotless and bedding same own bathroom clean. Hotel itself needs a bit of an update but for £10 each enjoyed our stay
Yöpyi 1 yön syyskuussa 2023

4/10 Huono

Rebecca

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The room was dirty and not been cleaned there was hair in shower mould in the shower and toilet was dirty the sheets has yellow stains on I’ve come away from the property with bite which means there is bed bugs
Yöpyi 1 yön syyskuussa 2023

2/10 Hirveä

Martin

The room was dirty the bathroom was dirty and mold in the shower and no coffee cups in the room
Yöpyi 1 yön syyskuussa 2023

2/10 Hirveä

karl

Yöpyi 1 yön syyskuussa 2023

2/10 Hirveä

Michaela

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Sea view with a side of bed bugs
No staff in hotel, room was left open and key on the bed on arrival, had to call the manager for check in. Room was booked for 3 people but sofa bed wasn’t set up- had to do it ourselves. Bathroom smelt like sewage. Bed bugs in the bed which we found upon on leaving the next morning- they were alive! We complained to the work men in reception who called the manager. When the manager came he walked past us and didn’t acknowledge us- the reception area is small and no one else was around and he knew we were waiting to speak to him. I had to approach him and ask if he’s the manager. I didn’t even get an apology for the state of the room, and was told I was receive a phone call in a few hours to discuss compensation; no contact has been made and he’s been ignoring my calls/messages. It should be illegal to own a hotel if you’re incompetent and don’t have people skills or the skill to hire staff who can keep up hygiene standards. The whole hotel is a bio hazard. This is not the first time they’ve had a bed big issue in the past 3 months as admitted by management.
Yöpyi 1 yön syyskuussa 2023

4/10 Huono

Tarkistettu asiakas

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was okay, waited for 10 minutes for someone to come and check us in, rang the bell multiple times, bedroom was okay but the bathroom was not good, no towels in the and not much toilet paper, we asked the guy for some towels and toilet paper and he said he’d sort it, but he didn’t
Yöpyi 2 yötä syyskuussa 2023

8/10 Hyvä

david

Hyvää: Siisteys
reasonable budget stay
There for a three night stay room was basic but perfectly fine for the price Reasonable location near the Gynn Square tram stop.
Yöpyi 3 yötä syyskuussa 2023

2/10 Hirveä

Sarah

Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä syyskuussa 2023

6/10 OK

courtney

Didn’t have no tv remote in the hotel room so couldn’t even watch tv or anything
Yöpyi 1 yön syyskuussa 2023

2/10 Hirveä

Joseph

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Disguaring place
Yöpyi 2 yötä syyskuussa 2023

2/10 Hirveä

Nationwide

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Bed bugs
Yöpyi 2 yötä syyskuussa 2023