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Arvostelut: The Imperial Hotel

4 out of 5
The Imperial Hotel
North Promenade, Blackpool, England

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 516 kautta 1009 arvostelua" "
Arvosana 8 - Hyvä. 316 kautta 1009 arvostelua" "
Arvosana 6 - OK. 108 kautta 1009 arvostelua" "
Arvosana 4 - Huono. 52 kautta 1009 arvostelua" "
Arvosana 2 - Hirveä. 17 kautta 1009 arvostelua" "

8,6/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,0/10

Palvelut/mukavuudet

7,8/10

Majoituspaikan kunto ja tilat

7,8/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

frederick

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A gem of a hotel. Incredible breakfasts, comfy beds, excellent position in town.
Yöpyi 2 yötä huhtikuussa 2024

4/10 Huono

Bernhard

Matkusti pienten lasten kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Window could not get closed , no fridge , no drinking water on room available , breakfast very poor
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Katie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Stunning old building with lots of character. The whole feel of the place was lovely. The staff were amazing - everyone we met was friendly and helpful. Our room was a great size (family room). We didn’t need the third bed though as the master bed was enormous and we all slept in there! We would certainly return.
Yöpyi 2 yötä toukokuussa 2024

8/10 Hyvä

Emily

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was efficient, friendly and helpful! The breakfast was delicious, and served in a nice large breakfast area. Plenty of variety of food.
Yöpyi 5 yötä toukokuussa 2024

8/10 Hyvä

David

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really nice old hotel that is well maintained and preserved its grandeur. Just need better coffee at breakfast as probably the worst coffee ever. But apart from the coffee, great value, nice staff and beautiful interior. Would definitely stay here again
Yöpyi 1 yön toukokuussa 2024
Trevor vastasi 23.5.2024
Dear David,Thank you very much for submitting such a positive review of your recent stay with us. Thank you for your feedback on our coffee - we will check on the brew strength with our staff members. We are so glad to see that you enjoyed your stay and we are looking forward to welcoming you back soon.Kind Regards,Trevor Vels General Manager

8/10 Hyvä

Lawrence

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
What a lovely period hotel. Yes its old but its loved. Good staff. Good room. Generally good guests. The bar and bar staff are good. The room service and restaurant prices are very fair. Big shout out for the breakfast. Quallity tip top and its Hot, not like many luke warm. I always wondered what The Imperial was like, now we know.
Yöpyi 3 yötä toukokuussa 2024
Trevor vastasi 23.5.2024
Dear Lawrence,Thank you very much for your wonderfully detailed review of your recent visit to our hotel. We are so glad to see that you enjoyed your stay and we are looking forward to welcoming you back soon.Kind Regards,Trevor Vels General Manager

10/10 Loistava

Vivian

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A lovely place to have peace, surroundings very good
Yöpyi 2 yötä toukokuussa 2024
Trevor vastasi 23.5.2024
Dear Vivian,Thank you very much for your review of your recent visit to our hotel. We are so glad to see that you enjoyed your stay and we are looking forward to welcoming you back soon.Kind Regards,Trevor Vels General Manager

10/10 Loistava

Nicola

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I like it due to being quiet.
Yöpyi 2 yötä huhtikuussa 2024
Trevor vastasi 14.5.2024
Dear Nicola,Thank you for your lovely review of our hotel after your recent stay. I am delighted to read that you enjoyed a pleasant stay with us.I do hope that we will have the opportunity of welcoming you back to the hotel in the future.Kind Regards,Trevor Vels General Manager

8/10 Hyvä

Susan

Matkusti ryhmän kanssa
The meals we had were top class
Yöpyi 1 yön toukokuussa 2024
Trevor vastasi 14.5.2024
Dear Susan,Thank you for taking the time to submit such a positive response after your recent stay with us. We sincerely appreciate your super feedback about our dining options and we are delighted that you enjoyed your stay with us.We hope that you will stay with us again soon. Kind Regards,Trevor Vels General Manager

10/10 Loistava

Shirley

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Trevor vastasi 14.5.2024
Dear Shirley,Thank you for taking the time to submit such a positive response after your recent stay with us. We sincerely appreciate your super feedback and we are delighted that you clearly enjoyed your stay. We hope that you will stay with us again on your next visit to Blackpool. Kind Regards,Trevor Vels General Manager

10/10 Loistava

Kylie

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very friendly the only things is they should be a kids zone
Yöpyi 2 yötä toukokuussa 2024
Trevor vastasi 14.5.2024
Dear Kylie,Thank you for taking the time to submit such a positive response after your recent stay with us. We sincerely appreciate your feedback and we are delighted that you enjoyed your stay with us.We hope that you will stay with us again soon. Kind Regards,Trevor Vels General Manager

8/10 Hyvä

Robert

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Trevor vastasi 14.5.2024
Dear Robert,Thank you for taking the time to submit a review response after your recent stay with us. We sincerely appreciate your feedback scoring and we are delighted that you enjoyed your stay with us.We hope that you will stay with us again on your next visit to Blackpool. Kind Regards,Trevor Vels General Manager

8/10 Hyvä

david

Yöpyi 3 yötä huhtikuussa 2024
Trevor vastasi 22.4.2024
Dear David,Thank you very much for your review of your recent visit to our hotel. We are so glad to see that you enjoyed your stay and we are looking forward to welcoming you back soon.Kind Regards,Trevor Vels General Manager

10/10 Loistava

Elaine

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely stay as usual
Yöpyi 2 yötä huhtikuussa 2024
Trevor vastasi 10.4.2024
Dear Elaine,Thank you for your lovely review of our hotel after your recent stay. I am delighted to read that you enjoyed a pleasant stay with us once again.I do hope that we will have the opportunity of welcoming you back to the hotel in the future.Kind Regards,Trevor Vels General Manager

10/10 Loistava

Jo

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Love this hotel very quaint and glad rhey havent tried to modernise it as much as some of the older ones ive stayed in, keep it to its original elegance
Yöpyi 1 yön huhtikuussa 2024
Trevor vastasi 10.4.2024
Dear Jo,Thank you for your lovely review of our hotel after your recent stay. I am delighted to read that you enjoyed a pleasant stay with us.I do hope that we will have the opportunity of welcoming you back to the hotel in the future.Kind Regards,Trevor Vels General Manager

10/10 Loistava

jacqueline

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely building room great
Yöpyi 1 yön huhtikuussa 2024
Trevor vastasi 10.4.2024
Dear Jacqueline,Thank you for your positive review of our hotel after your recent stay. I am delighted to read that you enjoyed a pleasant stay with us.I do hope that we will have the opportunity of welcoming you back to the hotel in the future.Kind Regards,Trevor Vels General Manager

10/10 Loistava

William

Love coming here. Classiest hotel in Blackpool.
Yöpyi 1 yön huhtikuussa 2024
Trevor vastasi 10.4.2024
Dear William,Thank you for your positive review of our hotel after your recent stay. I am delighted to read that you enjoyed a pleasant stay with us.I do hope that we will have the opportunity of welcoming you back to the hotel in the future.Kind Regards,Trevor Vels General Manager

8/10 Hyvä

Zhi feng

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The hotel room have to remodel
Yöpyi 3 yötä maaliskuussa 2024
Trevor vastasi 4.4.2024
Dear Zhi,Thank you for taking the time to submit a review after your recent stay with us. We sincerely appreciate your feedback. I have noted your comment on our current décor and modernity of the hotel rooms but hope that you will stay with us again on your return to Blackpool and note our planned refurbishments that we are commencing during this year which will significantly update our overall product. Kind Regards,Trevor Vels General Manager

8/10 Hyvä

M

Matkusti perheen kanssa
Wonderful Victorian architecture. Loved the photographs of all of the Royalty, politicians and celebrities that have stayed there. Large, well equipped bedrooms. Just a little tired but very clean and comfortable. Breakfast and dinner were both really good. Excellent service and very friendly staff.
Yöpyi 1 yön maaliskuussa 2024
Trevor vastasi 2.4.2024
Dear M,Thank you very much for submitting such a wonderfully detailed review of your recent stay with us. Thank you particularly for your lovely comments about our friendly staff and the quality of our breakfast and dinner options.We are so glad to see that you enjoyed your stay and hope that you will be returning to stay again in the future.Kind Regards,Trevor Vels General Manager

10/10 Loistava

Vernon

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very good hotel been lost over the years need some work round reception area room
Yöpyi 2 yötä maaliskuussa 2024
Trevor vastasi 2.4.2024
Dear Vernon,Thank you for taking the time to submit a review after your recent stay with us. We sincerely appreciate your feedback and we are glad to see that you enjoyed a pleasant stay. I have noted your comment on our current décor and modernity of the hotel but hope that you will stay with us again on your return to Blackpool and note our ongoing refurbishments that we are commencing during this year which will significantly update our overall product. Kind Regards,Trevor Vels General Manager

8/10 Hyvä

Louise

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Nice place to stay - close to local amenities and the seafront.
Yöpyi 2 yötä maaliskuussa 2024
Trevor vastasi 2.4.2024
Dear Louise,Thank you for taking the time to submit a positive response after your recent stay with us. We sincerely appreciate your super feedback and we are delighted that you clearly enjoyed your stay. We hope that you will stay with us again on your next visit to Blackpool. Kind Regards,Trevor Vels General Manager

10/10 Loistava

Andrew

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice hotel on North shore, little bit out of town centre but only a few minutes walk. There is a charge for parking, but its not huge £9 per night. (Have to enter reg on system)The staff were very welcoming and provided all the info you would want on arrival. The room was not the biggest but didnt feel crowded, only downside to the room was the number of plug sockets. Restaurant was quiet for our evening meal but it was midweek, the food was of a high standard and very nice. Over all a really nice stay would definitely consider coming back.
Yöpyi 1 yön maaliskuussa 2024
Trevor vastasi 27.3.2024
Dear Andrew,Thank you very much for submitting such a positive and detailed review of your recent stay with us. Thank you for your 5/5 rating; it is massively appreciated! We are so glad to see that you enjoyed your stay and we are looking forward to welcoming you back soon.Kind Regards,Trevor Vels General Manager

10/10 Loistava

Amanda

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Parking at the hotel
Yöpyi 3 yötä maaliskuussa 2024
Trevor vastasi 21.3.2024
Dear Amanda,Thank you very much for submitting such a positive review of your recent stay with us. Thank you for your 5/5 rating; it is massively appreciated! We are so glad to see that you enjoyed your stay and we are looking forward to welcoming you back soon.Kind Regards,Trevor Vels General Manager

10/10 Loistava

Gill

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely spacious room. Buffet breakfast was excellent and included black pudding and fried bread (that you wouldn’t get in a lot of hotels especially down south). Would definitely stay there again.
Yöpyi 2 yötä maaliskuussa 2024
Trevor vastasi 16.3.2024
Dear Gill,Thank you very much for submitting such a wonderful review of your recent stay with us. Thank you particularly for your lovely comments about our breakfast - a truly Northern feast! We are so glad to see that you enjoyed your stay and we are looking forward to welcoming you back soon.Kind Regards,Trevor Vels General Manager

10/10 Loistava

Jane

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä maaliskuussa 2024
Trevor vastasi 13.3.2024
Dear Jane,Thank you very much for submitting such a positive review of your recent stay with us. Thank you for your 5/5 rating; it is very much appreciated! We are so glad to see that you enjoyed your stay and we are looking forward to welcoming you back soon.Kind Regards,Trevor Vels General Manager

10/10 Loistava

Louise

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing hotel with lots of character, rooms lovely. Whole hotel soo clean and tidy. Nice bar if a bit pricey for soft drinks. But nightly entertainment of which i dropped on a great singer which we had a fab night singing along and dancing. Staff all so friendly and helpful. Will be my go to hotel in blackpool from now on, worth paying that bit extra than 'brand' names just for the feel of this historic hotel.
Yöpyi 1 yön maaliskuussa 2024
Savanna Cairns vastasi 7.3.2024
Hi Louise, Thank you so much for your lovely review! We will look forward to welcoming you back to Imperial Blackpool.

8/10 Hyvä

Margaret

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2024
Trevor vastasi 7.3.2024
Dear Margaret,Thank you for your review of our hotel after your recent stay. I am delighted to see that you enjoyed a pleasant stay with us.I do hope that we will have the opportunity of welcoming you back to the hotel in the future.Kind Regards,Trevor Vels General Manager

8/10 Hyvä

Paul

Yöpyi 2 yötä maaliskuussa 2024
Trevor vastasi 27.3.2024
Dear Paul,Thank you for your review posted after your recent stay. We sincerely appreciate your feedback and we trust that you enjoyed your stay with us. We look forward to welcoming you back for any future visits.Kind Regards,Trevor Vels General Manager

8/10 Hyvä

Lianne

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Clean and comfortable rooms, breakfast was very good and staff were efficient and friendly
Yöpyi 2 yötä maaliskuussa 2024
Trevor vastasi 5.3.2024
Dear Lianne,Thank you very much for your review of your recent visit to our hotel. We are so glad to see that you enjoyed your stay and we are looking forward to welcoming you back soon.Kind Regards,Trevor Vels General Manager

10/10 Loistava

Edward

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean room, good breakfast and good bar with football.
Trevor vastasi 29.2.2024
Dear Edward,Thank you for your lovely review of our hotel after your recent stay. I am delighted to read that you enjoyed a pleasant stay with us.I do hope that we will have the opportunity of welcoming you back to the hotel in the future.Kind Regards,Trevor Vels General Manager

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Ideal for a comfortable stay in Blackpool
Staff all very helpful and engaging taking time. Problem with heating in the room was rectified quickly. We had daily breakfasts and a 'light dinner' in the bar all were very good.
Yöpyi 3 yötä helmikuussa 2024
Trevor vastasi 26.2.2024
Dear Valued Guest,Thank you for taking the time to submit such a positive response after your recent stay with us. We sincerely appreciate your super feedback and we are delighted that you enjoyed your stay with us.We hope that you will stay with us again soon. Kind Regards,Trevor Vels General Manager

10/10 Loistava

Ian

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Victorian in all its splendour
Yöpyi 5 yötä helmikuussa 2024
Trevor vastasi 26.2.2024
Dear Ian,Thank you for taking the time to submit a review after your recent stay with us. We sincerely appreciate your lovely feedback and we are delighted that you enjoyed your stay with us.We hope that you will stay with us again on your return to Blackpool. Kind Regards,Trevor Vels General Manager

6/10 OK

SARAH

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Massively needs updating in all areas.
Very old, massively needs decorating and modernising and new windows. Our room was really cold and such a draft coming from the window and the puddles of condensation on the window sill that had ran off the window. The hotel bar is nice and there was a singer on which was good. Hotel staff were very friendly.
Yöpyi 1 yön helmikuussa 2024
Trevor vastasi 26.2.2024
Dear Sarah,Thank you for taking the time to submit a review response after your recent stay with us. We sincerely appreciate your positive feedback on our friendly staff members and evening entertainment. I have taken note of your comment on a number of issues you encountered in your room; specifically the original windows. Please accept my apology for these areas where we let ourselves down but equally, my assurance that these are being addressed with replacement during the course of this year. We hope that you will stay with us again on your next visit to Blackpool. Kind Regards,Trevor Vels General Manager

8/10 Hyvä

Susan

Hyvää: Henkilökunta ja palvelu
Solo
Lovely hotel but needs a little more updating to rooms. The carpets and curtains look tired. I did need to ask for the heating to be switched on a couple of nights. I do go back on solo trips each year because how great the staff are.
Yöpyi 3 yötä helmikuussa 2024
Trevor vastasi 26.2.2024
Dear Solo,Thank you for taking the time to submit such a positive response after your recent stay with us. We sincerely appreciate your super feedback about our staff members and we are delighted that you enjoyed your stay with us.We hope that you will stay with us again soon. Kind Regards,Trevor Vels General Manager

10/10 Loistava

Howard

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice and clean food fabulous room very comfortable except the drafty windows
Yöpyi 2 yötä helmikuussa 2024
Trevor vastasi 26.2.2024
Dear Howard,Thank you for taking the time to submit a review after your recent stay with us. We sincerely appreciate your feedback and we are delighted that you enjoyed your stay with us.We hope that you will stay with us again on your return to Blackpool. Kind Regards,Trevor Vels General Manager

10/10 Loistava

Oliver

Yöpyi 4 yötä helmikuussa 2024
Trevor vastasi 26.2.2024
Dear Oliver,Thank you for taking the time to submit a review response after your recent stay with us. We sincerely appreciate your feedback and we are delighted that you enjoyed your stay with us.We hope that you will stay with us again on your return to Blackpool. Kind Regards,Trevor Vels General Manager

2/10 Hirveä

David

Matkusti perheen kanssa
Huonoa: Siisteys
Poor value for money
We paid £235 for 2 nights in the hotel which was highly over inflated for the service provided. £115 a night to have to pay for parking, queue for check in, queue for a very average breakfast and use filthy toilets on the ground floor with empty soap dispensers. A Premier Inn stay would have been half the price and delivered in all of these areas particularly breakfast. I can't remember the last hotel I stayed in that only offered white or brown bread at breakfast and lumps of under cooked bacon that my son thought tasted like ham. To top it all we stayed in the car park for 1 hour whilst unloading and was told we wouldn't be charged by two staff and then recieved a £60 parking fine!
Yöpyi 2 yötä helmikuussa 2024
Trevor vastasi 19.2.2024
Dear David,Thank you for your review of our hotel after your recent stay. We are disappointed to see from your scoring and feedback that we did not meet your expectations.Please accept my apology for your disappointment with so many aspects of our product offering. I would like to assure you that we will actively address all of these shortfalls with the staff and management team and use your experience as a guide to provide additional corrective training to our team members. I am also able to assure you that we are currently reviewing our breakfast menus and hope to enhance them shortly. I hope that on a future visit you will consider staying with us again when we will be able to demonstrate our usual standards as well as the upgraded product changes to you. Kind Regards,Trevor Vels General Manager

8/10 Hyvä

AWB

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Decor was a bit weary, but the room was a fabulous size - also included a bath, which was super! Long corridors made for long walks, key card failed twice that didn't help - I reached my steps target without venturing far. Breakfast was good; buffet style with tea/coffee served on request. Service was excellent, and bar reasonably priced (cheaper than a local pub I went to). Tram service just outside the hotel is a real plus. Really enjoyed my stay.
Yöpyi 2 yötä helmikuussa 2024
Trevor vastasi 19.2.2024
Dear AWB,Thank you for your lovely review of our hotel after your recent stay. I am delighted to read that you enjoyed a pleasant stay with us.I do hope that we will have the opportunity of welcoming you back to the hotel in the future.Kind Regards,Trevor Vels General Manager

10/10 Loistava

bill, Newton stewart

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
car parking charges spoils our stay not needed ? but still the best hotel we stay at when in Blackpool the only place to stay at . v i p member. we love the hotel
Yöpyi 1 yön helmikuussa 2024
Trevor vastasi 16.2.2024
Dear Bill,Thank you very much for submitting such a wonderfully positive review of your recent stay with us. We are so glad to see that you enjoyed your stay once again and we are looking forward to welcoming you back soon.Kind Regards,Trevor Vels General Manager

10/10 Loistava

Anthony

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Trevor vastasi 14.2.2024
Dear Anthony,Thank you very much for submitting such a positive review of your recent stay with us. Thank you particularly for your 10/10 rating! We are so glad to see that you enjoyed your stay and we are looking forward to welcoming you back soon.Kind Regards,Trevor Vels General Manager

8/10 Hyvä

Peter

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2024
Trevor vastasi 12.2.2024
Dear Peter,Thank you for your review posted after your recent stay. We sincerely appreciate your feedback and we are delighted that you enjoyed your stay with us. We look forward to welcoming you back for any future visits.Kind Regards,Trevor Vels General Manager

6/10 OK

Demi

Yöpyi 3 yötä helmikuussa 2024
Trevor vastasi 8.2.2024
Dear Demi,Thank you for taking the time to submit a review score after your recent stay with us. We sincerely appreciate your feedback and we trust that you enjoyed your stay with us.We hope that you will stay with us again on your next visit to Blackpool. Kind Regards,Trevor Vels General Manager

10/10 Loistava

William

Yöpyi 1 yön helmikuussa 2024
Trevor vastasi 8.2.2024
Dear William,Thank you for taking the time to submit a positive review response after your recent stay with us. We sincerely appreciate your feedback and we are delighted that you enjoyed your stay with us.We hope that you will stay with us again on your next visit to Blackpool. Kind Regards,Trevor Vels General Manager

10/10 Loistava

DONALD

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
Trevor vastasi 5.2.2024
Dear Donald,Thank you very much for submitting such a wonderful review of your recent stay with us. We are so glad to see that you enjoyed your stay and we are looking forward to welcoming you back soon.Kind Regards,Trevor Vels General Manager

10/10 Loistava

Sally

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely
A lovely 1 night stay
Yöpyi 1 yön tammikuussa 2024
Trevor vastasi 2.2.2024
Dear Sally,Thank you very much for submitting such a wonderful review of your recent stay with us. Thank you particularly for your 10/10 score! We are so glad to see that you enjoyed your stay and we are looking forward to welcoming you back soon.Kind Regards,Trevor Vels General Manager

6/10 OK

John

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Huonoa: Majoituspaikan kunto ja tilat
Area poor
Tired hotel
Yöpyi 1 yön tammikuussa 2024
Trevor vastasi 29.1.2024
Dear John,Dear Guest,Thank you for your review of our hotel after your recent stay. We sincerely appreciate your feedback on your stay. We are aware of our need to refresh our décor in some areas and I am able to assure you that this is being attended to at the moment with plans for a rolling program during the course of next year. I am very confident that as each month passes, that our guests will observe and enjoy all of these improvements. I hope that you will consider revisiting us in the future when I have no doubt you will see these improvements as they are rolled out. Kind Regards, Trevor Vels General Manager

10/10 Loistava

Adam

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is about the 6th time ive stayed at the Imperial very satisfying
Yöpyi 2 yötä tammikuussa 2024
Trevor vastasi 29.1.2024
Dear Adam,Thank you very much for submitting such a wonderful review of your recent stay with us. Thank you particularly for your lovely comments which mean even more when coming from one of our valued regular guests. We are so glad to see that you enjoyed your stay and we are looking forward to welcoming you back again soon.Kind Regards,Trevor Vels General Manager

10/10 Loistava

Marie

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Amazing..
Really great staff,clean rooms ,excellent breakfast.. Night time relaxing in lounge with singer on every night . Wonderfull place good prices.. The history is interesting, not far from town ..
Yöpyi 2 yötä tammikuussa 2024
Trevor vastasi 26.1.2024
Dear Marie,Thank you very much for submitting such a wonderful review of your recent stay with us. Thank you particularly for your lovely comments about our staff, breakfast, cleanliness and our entertainers in our bar. We are so glad to see that you enjoyed your stay and we are looking forward to welcoming you back soon.Kind Regards,Trevor Vels General Manager

6/10 OK

Koen

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Needs really renovation, windows don't close completely, cold wind continuous enters the room. Staff at reception not qualified during check in as check out (costs for accomdation 2x invoiced, no possible to pay in cash)
Yöpyi 2 yötä tammikuussa 2024
Trevor vastasi 22.1.2024
Dear Koen,Thank you for your review of our hotel after your recent stay. Please accept my apology for your disappointment with aspects of our décor and age of some elements within the hotel. I am able to assure you that we are planning a significant improvement plan over the next 12 months where all aspects of the hotel's facilities will be addressed. I have no doubt that you will note the gradual improvements on any return visits. I hope that we will have the opportunity of welcoming you back to stay with us again.Kind Regards,Trevor Vels General Manager

10/10 Loistava

David

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
As always a very good standard and friendly welcom
As always very welcoming staff on reception . Bar staff very friendly and restaurant staff very helpful with extra requests
Yöpyi 1 yön tammikuussa 2024
Trevor vastasi 22.1.2024
Dear David,Thank you very much for your review of your recent visit to our hotel. We sincerely appreciate your super comments about our staff members. We are so glad to see that you enjoyed your stay and we are looking forward to welcoming you back soon.Kind Regards,Trevor Vels General Manager