”We stayed at KK Sapa Hotel in September 2025. Although it is advertised as a 5-star hotel, our experience did not meet expectations.
Upon entering our first room on the 17th floor, we immediately noticed a strong, pungent smell resembling urine. The smell was not coming from the bathroom but was strongest at the entrance. When the staff delivered our luggage, we asked about it and were advised to contact reception. A staff member came to check, acknowledged the smell and inspected the carpet,...
”We stayed at KK Sapa Hotel in September 2025. Although it is advertised as a 5-star hotel, our experience did not meet expectations.
Upon entering our first room on the 17th floor, we immediately noticed a strong, pungent smell resembling urine. The smell was not coming from the bathroom but was strongest at the entrance. When the staff delivered our luggage, we asked about it and were advised to contact reception. A staff member came to check, acknowledged the smell and inspected the carpet,...
Siiri