2/10 Hirveä
Carolina
Liikematkailija
3.8.2025
My stay here was so bad I had do check out before I planned and find another place to spend the night.
First, the room that I paid for wasn’t available. Apparently, there is a problem with the hotel’s website and it’s showing availability when there isn’t actually, causing overbooking.
The front desk lady is the only reason I’m giving 3 starts to service. She was very nice, explained the situation and for me another room for the same price.
That room was disgusting. The beds were not made, there was left over food from the previous guest and even a dirty diaper on the table.
She got me another room. I spent the night just to find out the next morning that the door wasn’t locking. They got me another room. Even though there is a non smoking policy, the smell of cigarettes was unbearable. I just gave up.
Property management should be better. I never felt so unsafe and uncomfortable.
Carolina
Yöpyi 2 yötä elokuussa 2025