Dear Omar - Thank you for your wonderful rating on your recent stay. We are pleased to hear how much you enjoyed our exceptional Hospitality. We hope to welcome you back soon.Sincerely,

Dear Virgilio, Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon the experience provided to our guests. Although we fell short of meeting your expectations during your stay, I hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.Sincerely,

Dear Vlada, I appreciate you taking the time to share your feedback. Please accept our apologies for the issues you experienced with your a/c unit. All our units are able to be turned off so we will look into this one to see how if failed. Thank you for staying with us.Sincerely,

Dear Jack, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,

Dear Heather, Thank you for your wonderful rating on your recent stay. We are pleased to hear how much you enjoyed our exceptional hospitality. We hope to welcome you back soon.Sincerely,

Dear Karina, On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. We hope to welcome you again soon.Sincerely,Hotel Management

Dear Saravanan, I recognize your time is valuable and appreciate the feedback you have provided. We hope to welcome you again soon. Sincerely, Hotel Management

Dear Ron, We thank you for evaluating your time with us. We value your feedback and have reviewed it with engineering team to ensure these issues are immediately addressed. We hope you consider giving us another opportunity so we may show you our commitment to superior guest service. Sincerely,Hotel Management

Dear Joseph, Thank you for your wonderful rating on your recent stay. We are pleased to hear how much you enjoyed our hospitality. We hope to welcome you again soon.Sincerely,

Dear Marta, I appreciate you taking the time to share your wonderful feedback. We hope to welcome you again soon. Sincerely,Hotel Management

Dear Patti, Thank you for your wonderful rating on your recent stay. We are pleased to hear how much you enjoyed our hospitality. We look forward to welcoming you back in the near future.Sincerely,Hotel Management

Dear Eric, Thank you for your wonderful rating on your recent stay. We are pleased to hear how much you enjoyed our exceptional hospitality. We hope to welcome you back soon!Sincerely,Hotel Management

Dear Donald, Thank you for your wonderful rating on your recent stay. We are pleased to hear how much you enjoyed it here with us. We hope to welcome you again soon.Sincerely,

Dear Bridget , On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,

Good afternoon Jackie, I recognize your time is valuable and appreciate the feedback you have provided. I sincerely apologize for falling short to meet your expectations. I have shared your feedback with all our associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure we meet your expectations 100% in the future. I hope you choose to stay with us again, whenever your travels bring you back to the area. Sincerely,Hotel Managment

Dear Miguel, Thank you for your wonderful rating on your recent stay. We are pleased to hear how much you enjoyed stay with us. We look forward to welcoming you back soon.Sincerely,

Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon the experience provided to our guests. Although we fell short of meeting your expectations during your stay, I hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.Sincerely, Hotel Management

Dear Larry, Thank you for your wonderful rating on your recent stay. We are pleased to hear how much you enjoyed it. We hope to welcome you again soon. Sincerely,

Thanks for staying with us. We appreciate your feedback!

Dear Beata, Thank you for your wonderful rating on your recent stay. We are pleased to hear how much you enjoyed your stay here with us. We look forward to welcoming you back soon.

Dear Edwin, Thank you for your wonderful rating on your recent stay. We are pleased to hear how much you enjoyed our exceptional service. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

Dear Julie, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We hope to welcome you again soon.

Dear Steven, I recognize your time is valuable and appreciate the feedback you have provided. I sincerely apologize for falling a short to meet your expectations. I hope you choose to stay with us again, whenever your travels bring you back to the area. Sincerely,

Dear Tanisha, I appreciate you taking the time to share your wonderful feedback. We hope to welcome you again soon.

Dear Joseph, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all our team members as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

Dear Maria, Thank you for sharing about your recent experience here with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I have shared your feedback with our wonderful Front Desk Team! We hope to welcome you again soon.

Dear Kevin, Thank you for taking the time to share your recent experience with us. I hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.Sincerely, Hotel Management

Dear Valued Guest, Thank you for taking the time to share your thoughts regarding this issue on this platform. I appreciate you bringing it to our attention during our follow up call yesterday evening. I am not sure where the miscommunication happened, but you were offered a rate adjustment for the inconvenience caused. Refund has been issued to the cc on file as promised.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.Sincerely, Hotel Management

Dear Roger, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Hotel Management.

Dear Keila, I appreciate you taking the time to share your amazing feedback. We hope to welcome you again soon in beautiful Bonita Springs.

Dear Denise, On behalf of the entire hotel team, I want to thank you for sharing about your recent experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

Dear Draven, I appreciate you taking the time to share your amazing feedback. We hope to welcome you again soon.

Dear Maria, Thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We hope to welcome you again soon.

Dear David, I appreciate the feedback you have provided. I sincerely apologize for falling short to meet your expectations. I am confident that if you decide to stay with us again, we will ensure we meet your expectations 100%.

Dear Celerina, I recognize your time is valuable and appreciate the feedback you have provided. I sincerely apologize for falling a short to meet your expectations. I have shared your feedback with all our associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure we meet your expectations 100% in the future. I hope you choose to stay with us again, whenever your travels bring you back to the area.

Dear Zachary, thank you for sharing about your experience. It is always encouraging to hear positive feedback from our wonderful guests! We hope to welcome you again soon.

Dear Leslie, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

Dear Denise, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all our team members as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

We appreciate you taking the time to share your feedback. We hope to welcome you again soon.

Dear Ryan, I appreciate you taking the time to share your wonderful feedback. We hope to welcome you again soon.

Dear Diana, I recognize your time is valuable and appreciate the feedback you have provided. I sincerely apologize for falling a short to meet your expectations. I have shared your feedback with all our associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure we meet your expectations 100% in the future. I hope you choose to stay with us again, whenever your travels bring you back to the area. Sincerely,

Dear Victor, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We hope to welcome you again soon.