Dear guest,All the team and I would like to thank you for taking the time to write a comment after your stay at Bordeaux and we are really please to read that you enjoyed the services proposed by the staff.We really hope to have a new opportunity to welcome you at Mercurehotels,Best regards

Dear Ira, All the team and I would like to thank you for taking the time to write a comment after your stay at the hotel Mercure Bordeaux Centre and we are really pleased to read that you enjoyed the location. However, we are really sorry to read your feedback following the reception. Please be sure that we will transmit it to our staff as we not have any lack of staff and we wasn't alone on your arrival. Waiting for the plaesure to welcome you once again at Bordeaux, Best regards

Dear Raimo, All the team and I would like to thank you for taking the time to write a comment after your stay at Mercure Bordeaux Centre and we are really please to read that you liked the services of the hotel. We really hope to have the opportunity to welcome you ater at Bordeaux, Best regards

Dear Jari, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bonjour Martin, merci pour votre retour d'expérience suite à votre séjour au Mercure Bordeaux Centre.Nous n'avons pas pour habitude de recevoir une note de 2/5.Je vous serais très reconnaissant si vous pouviez nous apporter plus de détails afin d'améliorer la qualité de séjour de nos futurs clients.N'hésitez pas à me contacter par mail au h1281-rd@accor.com je serais ravi d'échanger.Bonne journée,

merci pour votre retour à la suite de votre séjour. Au plaisir de vous recevoir prochainement

Thank you so much for your feedback it's a pleasure for us to give you the best check in and check out . We hope to see you next time.

Dear Leslie,Thank you for taking the time to share your experience following your stay with us.Meanwhile, I can see that you stay didn't meet your expectations and I would like to present you my apologise for that.I was sincerely sorry to learn that your experience was disappointing and I am even more surprised that the points you highlight do not correspond to the quality of service that we hold dear to offer to our customers.The satisfaction of our customers is our priority, so you can be assured that we attach the greatest importance to your comments in order to improve ourselves.We remain, myself and the entire hotel team at your disposal and will be honored to be able to welcome you again in order to provide you with a Mercure experience that meets your expectations.Regards,

Thank you so much for your feedback it's a pleasure for us to give you the best check in. We hope to see you next time.

Je vous remercie pour votre retour à la suite de votre séjour, au plaisir de vous recevoir prochainement

Merci pour votre retour très positif à la suite de votre séjour

Merci pour votre retour très satisfaisant, je suis ravie de voir que votre séjour s'est bien passé. Au plaisir de vous recevoir prochainement.

Dear Alexander,Thank you very much for your comment following your stay with us.Your feedback are very important to us in order to get better day after day.I can see that our way to welcome you was not successfull as we expected.In fact, the purpose is to bring more proximities between you and us.We take in account your impression about it so thank you very much.We're looking forward to welcome you soon to provide you a warm and professional check in.Best Regards,

Je vous remercie Rania pour votre retour à la suite de votre séjour au Mercure Bordeaux Centre, je suis ravie de voir que celui ci s'est déroulé comme vous le souhaitiez et nous serions ravis de vous accueillir de nouveau prochainement

I would like to thank you for your feedback following your stay and I am delighted to see that it went well. I look forward to welcoming you soon during a future stay.

Merci Stéphane pour votre retour à la suite de votre séjour au Mercure Bordeaux Centre, je suis ravie de voir que celui-ci s'est bien déroulé, en espérant vous revoir prochainement au cours d'un futur séjour.

Thank you for your feedback, I am delighted to see that you had an excellent stay in Bordeaux and hope to see you soon.

Dear sumi, I am delighted to hear that your stay went well and I thank you for your feedback. We look forward to welcoming you again.

Chère Marie Claude je vous remercie pour votre retour à la suite de votre séjour au Mercure Bordeaux Centre. Je suis ravie de voir que votre séjour s'est très bien passé et que vous avez apprécié la proximité de l'hôtel avec le centre ville. Au plaisir de vous recevoir prochainement.

Dear Jon,Thank you for your feedback regarding your stay at Bordeaux. Do not hesitate to discuss with the reception during your stay. We are available 24 hours a day to offer you a stay that fully meets your expectations.Best regards

Cher Oskar,Toute l'équipe et moi-même tenons à vous remercier pour cette note suite à votre séjour Bordelais. Au plaisir de vous revoir prochainement au Mercure Bordeaux Centre,Bien cordialement,

Cher Waltraud,Toute l'équipe et moi-même tenons à vous remercier d'avoir pris le temps d'écrire un commentaire suite à votre séjour Bordelais,A très bientôt,Bien cordialement,

Mr Marco, We are delighted to see that your stay went well and that you appreciated the proximity to the city center. We are happy to see that you were able to enjoy the wide choice at the breakfast buffet after having appreciated the comfort of your room. Concerning the umbrellas we have some at the reception that we lend and rotate regularly, only we have a limited stock between those that are returned and in good condition, we are sorry that you could not take advantage of it. We look forward to seeing you again soon at the Mercure Bordeaux Centre.

Mr Marco, We are delighted to see that your stay went well and that you appreciated the proximity to the city center. We are happy to see that you were able to enjoy the wide choice at the breakfast buffet after having appreciated the comfort of your room. Concerning the umbrellas we have some at the reception that we lend and rotate regularly, only we have a limited stock between those that are returned and in good condition, we are sorry that you could not take advantage of it. We look forward to seeing you again soon at the Mercure Bordeaux Centre.

Cher Michael,Un grand merci pour votre note suite à ce séjour Bordelais,A très bientôt chez Mercure !Bien cordialement

Dear Bruce,All the team and I would like to thank you for taking the time to write a comment after your stay at Mercure Bordeaux Centre aand we are really pleased to read that you enjoyed the services we proposed you. We really hope to see you soon again at Bordeaux,Best regards

Bonjour Sylvie,Merci d'avoir pris le temp de nous partager votre ressenti suite à votre séjour parmi nous.Cependant, je suis au regret de constater que votre séjour n'a pas été entièrement à la hauteur de vos attentes.De façon plus générale je vous serai très reconnaissante si vous acceptiez de nous dire de quelle manière nous aurions pu rendre votre séjour exceptionnel. En effet, chez Mercure Bordeaux Centre-Ville nous essayons chaque jour d'aller au-delà des attentes de nos clients et vos retours nous sont très précieux.Bien à vous

Monsieur Darius, Nous vous remercions pour votre retour à la suite de votre séjour au Mercure Bordeaux Centre. Nous sommes ravis de voir que votre séjour s'est très bien déroulé et nous ne manquerons pas de transmettre votre satisfaction au reste de l'équipe. Votre satisfaction est la plus belle des récompense pour l'ensemble du personnel. Au plaisir de vous recevoir prochainement au cours d'un futur séjour.

Bonjour Ann,Toute l'équipe et moi-même tenons à vous remercier pour votre séjour et votre commentaire au Mercure Bordeaux Centre. Nous espérons vous revoir très prochainement,Bien cordialement,