Ulkopuoli

Arvostelut: Holiday Inn Express Hotel & Suites Brattleboro, an IHG Hotel

2.5 out of 5

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 489 kautta 891 arvostelua" "
Arvosana 8 - Hyvä. 255 kautta 891 arvostelua" "
Arvosana 6 - OK. 89 kautta 891 arvostelua" "
Arvosana 4 - Huono. 28 kautta 891 arvostelua" "
Arvosana 2 - Hirveä. 30 kautta 891 arvostelua" "

9,0/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Henry

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
it is good
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Sinai

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
First time hopefully not our last. Since we walked in it was great. The staff was welcoming. Beth answered all questions and was very welcoming. But Debbie, wow. She was managing everything at breakfast. She was on top of it. Make sure every was refilled as soon as it finished. She was great. The room was big and comfy for my family and I. We enjoyed the pool as weak. The temp was Good for a late swim.
Yöpyi 2 yötä toukokuussa 2024
Frank L. vastasi 20.5.2024
Thank you for taking the time to review your stay with us. We will let Beth and Debbie know that you were pleased with their service. We hope to welcome you back again soon!

10/10 Loistava

Godsuccess

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Frank L. vastasi 1.5.2024
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 Hyvä

Ahmed, windham

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Frank L. vastasi 17.4.2024
Thank you for taking time to review our property. We look forward to welcoming you back soon!

10/10 Loistava

Robert

Hyvää: Siisteys
Yöpyi 1 yön huhtikuussa 2024
Frank L. vastasi 17.4.2024
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Loistava

jaeger

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean, staff was very friendly and welcoming.
Yöpyi 1 yön huhtikuussa 2024
Frank L. vastasi 9.4.2024
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Call us if there is anything we can help you with.

8/10 Hyvä

Caroline

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean, friendly staff, comfortable, love the gym and pool.
Yöpyi 1 yön huhtikuussa 2024
Frank L. vastasi 9.4.2024
I am so glad to hear that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon.

10/10 Loistava

William

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
good service good food in the am pool was nice shower was nice and hot for a hotel the tv can us beter progress
Yöpyi 2 yötä maaliskuussa 2024
Frank L. vastasi 1.4.2024
It brings me a lot of pride and joy to hear that you're a fan of our hotel. We appreciate your business, your loyalty and your trust. Don't hesitate to call us if there's anything we can help you with for your next trip.

6/10 OK

Jie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Frank L. vastasi 29.3.2024
We appreciate you taking the time to provide us with feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

10/10 Loistava

jennifer

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was so beautiful and clean. The staff was absolutely amazing. Beth at the front desk was fantastic.
Yöpyi 2 yötä maaliskuussa 2024
Beth vastasi 25.3.2024
Thank you for your positive feedback Jennifer! We are so happy that you enjoyed staying with us and look forward to seeing you for your future booking needs.

2/10 Hirveä

Lino

Matkusti perheen kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The worst experience ever. The heater is so noisy that I couldn’t sleep at all. I spoke with the receptionist the day after, she didn’t look surprised, she said that part of the hotel has been remodelled but not the area in which my room was. She also said she was going to talk with a manager and she offer a discount (even I didn’t ask for), but I’ve never heard back from her or any manager and I didn’t get any partial refund! Terrible experience!
Yöpyi 1 yön maaliskuussa 2024
Frank L. vastasi 29.3.2024
I tried to send a message to you informing you that we refunded you completely for your room. I'm very sorry for the less than ideal experience.

10/10 Loistava

Erin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024
Frank L. vastasi 7.3.2024
Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Brattleboro, VT. We look forward to welcoming you back soon!

10/10 Loistava

feidhlim, waterloo

Yöpyi 1 yön helmikuussa 2024
Frank L. vastasi 29.3.2024
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Loistava

Brenda

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice property with very nice staff.
Yöpyi 1 yön helmikuussa 2024
Frank L. vastasi 27.2.2024
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 Loistava

Joyce

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 6 yötä helmikuussa 2024
Frank L. vastasi 27.2.2024
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Loistava

Fitzroy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was clean and well kept, staff was courteous
Yöpyi 2 yötä helmikuussa 2024
Frank L. vastasi 22.2.2024
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 Loistava

Ivy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing. I will come back next time.
Yöpyi 2 yötä helmikuussa 2024
Frank L. vastasi 22.2.2024
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

8/10 Hyvä

Rebecca

Yöpyi 1 yön helmikuussa 2024
Frank L. vastasi 29.3.2024
Thank you for taking time to review our property. We look forward to welcoming you back soon!

10/10 Loistava

Hyekyung

Yöpyi 1 yön helmikuussa 2024
Frank L. vastasi 29.3.2024
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotelto other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as youenjoyed your stay. Take care!

10/10 Loistava

James

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice newer facility.
Yöpyi 1 yön helmikuussa 2024
Frank L. vastasi 13.2.2024
Thank you for choosing to stay with us and I am glad to hear that your stay with us was amemorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Loistava

Jorge

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Love the location and the building is new and clean
Yöpyi 1 yön helmikuussa 2024
Frank L. vastasi 5.2.2024
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Welcoming and comfortable for our family of five.
Great stay! Welcoming and friendly staff who cared about our comfort. Kids had fun in the pool. Good choice for breakfast including various dietary options. Would recommend.
Yöpyi 1 yön tammikuussa 2024
Frank L. vastasi 16.1.2024
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Loistava

William

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Frank L. vastasi 10.1.2024
Dear Guest. Thank you for taking the time to review your stay with us. Looking forward to seeing you again soon.

10/10 Loistava

Chuan Hsi

Yöpyi 3 yötä joulukuussa 2023
Frank L. vastasi 5.2.2024
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 Loistava

Shirley

Yöpyi 2 yötä joulukuussa 2023
Frank L. vastasi 5.2.2024
Dear Guest. Thank you for taking the time to review your stay with us. Looking forward to seeing you again soon.

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Our new stop in Brattleboro
Wonderful stop on our adventure home after Christmas. Especially enjoyed the pool and the breakfast (although they wouldn’t refill the pancake station after 9:15.
Yöpyi 1 yön joulukuussa 2023
Frank L. vastasi 2.1.2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. I will work with our breakfast staff to be more accommodating to guest's needs. We look forward to welcoming you back to the hotel in the near future.

10/10 Loistava

Robin

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nifty hotel, looks nice and new, well maintained
Room was ready, hotel look new, breakfast was great
Yöpyi 1 yön joulukuussa 2023
Frank L. vastasi 19.12.2023
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 Loistava

Nathaniell

Yöpyi 2 yötä marraskuussa 2023
Frank L. vastasi 2.1.2024
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 Loistava

Joyce

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
Front Desk vastasi 18.11.2023
Thank you for taking the time to share kind words. We strive to give each guest a great experience.

6/10 OK

Dustin

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu
Overall the hotel was nice. There were a few disappointing things about the room. There was a leftover twisted tea can on the headboard. There was crumbs on the floor and hair on the bathtub. The breakfast was good, staff were friendly.
Yöpyi 1 yön marraskuussa 2023
Frank L. vastasi 17.11.2023
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. This is certainly not typical for our hotel as we take pride in room cleanliness. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

6/10 OK

John

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The lobby was under construction for the time I was there. Had I known, I wouldn't have booked but Expedia or Holiday Inn didn't announce that. If they did, they know nobody would book. There were some other minor issues, but the staff was super friendly and made it worth it
Yöpyi 3 yötä marraskuussa 2023
Frank L. vastasi 14.11.2023
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that the renovations made such a negative impact on your stay. We do hope you give us another chance as we are almost done with renovations and will be completely brand new when we are finished.

10/10 Loistava

Joseph

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
New rooms were great.
Yöpyi 2 yötä marraskuussa 2023
Frank L. vastasi 14.11.2023
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 Loistava

Markia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great!
Frank L. vastasi 14.11.2023
I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future.

10/10 Loistava

tamar

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
This was the second hotel we stayed at went to one had to check in and check out came here to holiday inn was amazing.
Yöpyi 1 yön marraskuussa 2023
Frank L. vastasi 14.11.2023
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

2/10 Hirveä

Michael

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Construction in the lobby. My wife is allergic to dust and Construction debris. Wish we would have known before booking.
Yöpyi 1 yön lokakuussa 2023
Frank L. vastasi 1.11.2023
I'm sorry that your stay was a disappointing one. We did our best to notify guests by an announcement on the website. Our management team did offer you points as compensation to stay at another hotel or use here in the future. I also believe an offer for a complimentary night was sent as well. We really tried to inform guests of the work being done and compensate you when you weren't satisfied.

2/10 Hirveä

Justin

Yöpyi 1 yön lokakuussa 2023
Frank L. vastasi 20.11.2023
Without any detail it makes it difficult to respond directly to your concerns but I am sorry that you did not enjoy your stay. Please contact the hotel manager to discuss further.

10/10 Loistava

Richard

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
Frank L. vastasi 31.10.2023
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

2/10 Hirveä

Yuliya

Yöpyi 1 yön lokakuussa 2023
Frank L. vastasi 14.11.2023
I am sure this negative review is also renovation related. The lobby and breakfast area being worked on is probably the most difficult phase of the project for staff and guests. Staff is completely out of their element and guests have nowhere to relax except for their rooms. This phase is just about done and we will be brand new. Please come back and check out the finished product!

6/10 OK

james

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
They were drilling with a jack hammer at 7am!!!
Yöpyi 1 yön lokakuussa 2023
Frank L. vastasi 18.10.2023
We are obviously under renovations and sometimes we are at the mercy of the contractors working at the hotel. I'm sorry for the early wake up. The end result will be worth it!

10/10 Loistava

Sopna

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good place to stay.
The place is amazing and the staff are friendly.
Yöpyi 2 yötä lokakuussa 2023
Frank L. vastasi 17.10.2023
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

8/10 Hyvä

Rosario, San Jose

Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön lokakuussa 2023
Frank L. vastasi 17.10.2023
Thank you for taking time to review our property. We look forward to welcoming you back soon!

10/10 Loistava

Aileen

Yöpyi 3 yötä lokakuussa 2023
Frank L. vastasi 14.11.2023
Thank you for taking time to review our property. We look forward to welcoming you back soon!

8/10 Hyvä

Claudia

Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
There was construction inside the hotel when we arrived but other than that, our stay was comfortable.
Yöpyi 1 yön lokakuussa 2023
Frank L. vastasi 17.10.2023
Thank you for your review. I am glad to hear that overall your experience was positive. I am sorry the renovation construction disturbed you. When we are finished it is going to be absolutely beautiful! Thank you and look forward to seeing you soon.

10/10 Loistava

Tami, PAYSON

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön lokakuussa 2023
Frank L. vastasi 17.10.2023
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Loistava

Belen

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
Frank L. vastasi 10.10.2023
Thank you for taking time to review our property and giving us a perfect score! We look forward to welcoming you back soon!

10/10 Loistava

Emily

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
Frank L. vastasi 5.10.2023
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 Hyvä

Mark

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Best of Brattleboro
Solid, basic but good lodging - much better than others in Brattleboro
Yöpyi 1 yön syyskuussa 2023
Frank L. vastasi 28.9.2023
Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Brattleboro, VT. We look forward to welcoming you back soon!

8/10 Hyvä

Karen

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön syyskuussa 2023
Frank L. vastasi 24.9.2023
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Loistava

Ruth, York

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fabulous breakfast!!!!
Yöpyi 1 yön syyskuussa 2023
Frank L. vastasi 18.9.2023
Thank you for taking time to review our property. I am glad to hear that you enjoyed our breakfast! We take pride in our hotel and what we offer. We look forward to welcoming you back soon!

10/10 Loistava

Patricia A

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Updated, clean
Yöpyi 1 yön syyskuussa 2023
Frank L. vastasi 18.9.2023
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.