4/10 Huono
Kelly, Westwood
Matkusti perheen kanssa
1.9.2025
Huonoa: Siisteys ja henkilökunta ja palvelu
The Presidential Villas at Ocean Edge have the potential to be a premiere luxury accommodation on Cape Cod. Sadly, while the property is lovely and the mansion and the villas were once spectacular, everything is in need of renovation, care, and upgrade. The carpets in the villas are musty and the buildings smell of mold. I suspect that a different flooring option this close to the water is necessary. The bathroom facilities by the ocean were either not functional (ladies room was closed requiring women to use the men's bathroom where the toilet was no longer flushing... completely overflowing and more reminiscent of a filthy outhouse than a luxury property. Staffing during Labor Day weekend was clearly an issue as well. Beach personal did not have clean towels available, told guests to go get their own chairs, said umbrellas could not be put up due to a shift change (and never came to help assist those who arrived during said change...a major reason for us staying at this property, my husband has skin cancer and sitting unexposed in the sun is not an option). Many, many guests were upset that food and drink service on the beach was either non-existent or slow. The poor servers who were working did their best, but clearly management needs to come up with a solution and help these people out. To cap it all off, this morning, maintenance came to renovate or repair the villa beside ours...at 8 am...loudly talking, banging, slamming doors. Less than perfect all the way around.
Kelly
Yöpyi 3 yötä elokuussa 2025
