Ulkopuoli

Arvostelut: Hampton by Hilton Bristol Airport

3.5 out of 5
Hampton by Hilton Bristol Airport
Bristol Airport, Bristol, England

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 686 kautta 1096 arvostelua" "
Arvosana 8 - Hyvä. 273 kautta 1096 arvostelua" "
Arvosana 6 - OK. 79 kautta 1096 arvostelua" "
Arvosana 4 - Huono. 32 kautta 1096 arvostelua" "
Arvosana 2 - Hirveä. 26 kautta 1096 arvostelua" "

9,4/10

Siisteys

9,2/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

9,2/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

David

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is really the only hotel next to the terminal. Expensive fof what it was but very handy for early morning flights.
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Jane

Matkusti kumppanin kanssa
Hyvää: Majoituspaikan kunto ja tilat
We love the proximity to the airport. We had a disabled room which we didn’t need. Plenty of space but the shower floor didn’t dry easily and the water flowed outside the shower tiles making the floor slippery. There was no de caff tea or coffee which we would have expected. It was only a one night stay so didn’t mention it as we left early. Breakfast on the go was good. Helpful staff.
Yöpyi 1 yön toukokuussa 2024
Jess vastasi 10.5.2024
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience, unfortunate to hear about your room experience we shall pass on your comments to the housekeeping team so we can improve our standards and our facilities for future. Sorry for any inconvenience caused. Kind Regards Jess and The Hotel Team.

10/10 Loistava

Richard

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean and convenient…… will stay again.
Yöpyi 1 yön toukokuussa 2024
Jess vastasi 10.5.2024
Thank you for your review, we are delighted to hear that you enjoyed your stay with us we hope to welcome you back in the future. Kind Regards, Jess and the Hampton Team

10/10 Loistava

Rachel

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place to stay the night before or after your flight. Rooms were lovely and clean, hot drink facilites, powerful shower and the food in the restaurant was delicious! There was also a great selection of food on the breakfast buffet. Definitley will be staying here again and would recomment to friends and family
Yöpyi 1 yön huhtikuussa 2024
Jess vastasi 9.5.2024
Thank you for your review, we are delighted to hear that you enjoyed your stay with us we hope to welcome you back in the future. Kind Regards, Jess and the Hampton Team

8/10 Hyvä

Bridgeen

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient.
Yöpyi 1 yön toukokuussa 2024
Jess vastasi 9.5.2024
Thank you for your review, we are delighted to hear that you enjoyed your stay with us we hope to welcome you back in the future. Kind Regards, Jess and the Hampton Team

8/10 Hyvä

Peter

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice hotel, room clean and comfortable . Evening meal ok but small portions. Early breakfast excellent
Yöpyi 1 yön toukokuussa 2024
Jess vastasi 9.5.2024
Thank you for your review, we are delighted to hear that you enjoyed your stay with us we hope to welcome you back in the future. Kind Regards, Jess and the Hampton Team

8/10 Hyvä

Anna

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
—-
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Bernard

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
A nice stay
Yöpyi 1 yön toukokuussa 2024
Jess vastasi 4.5.2024
Thank you for your review, we hope to welcome you back in the future. Kind Regards, Jess and the Hampton Team

10/10 Loistava

Norma

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Staff is very nice and welcoming!
Yöpyi 1 yön toukokuussa 2024
Brad and The Hotel team. vastasi 4.5.2024
Dear Norma,Thank you for taking the time to review our hotel based on your recent stay with us, we are pleased to hear you enjoyed your stay and the staff that welcomed you,We hope to welcome you back in the future,Kind Regards,

10/10 Loistava

David

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very good hotel rooms were nice and spacious, would stay again
Yöpyi 1 yön toukokuussa 2024
Brad and The Hotel team. vastasi 4.5.2024
Dear David,Thank you for taking the time to review our hotel based on your most recent stay, we are pleased to hear you enjoyed your overall stay and would stay with us again,We hope to welcome you back soon,Kind Regards,

8/10 Hyvä

Edward

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was good that their breakfast service started at 4am it enabled us to use it before we had to leave for the departure terminal. Easy access too to the terminal walking up ftom the hotel.
Yöpyi 1 yön toukokuussa 2024
Daisy and The Hotel Team vastasi 4.5.2024
Dear Edward, Thank you for taking the time to leave feedback regarding your stay. We are happy to hear you enjoyed your time with us, and that you especially appreciated our early breakfast service and the short distance to the terminal. Thank you for staying with us and we hope to welcome you back in the future.

10/10 Loistava

Neil

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Used for one night before our early morning flight
Yöpyi 1 yön huhtikuussa 2024
Daisy and The Hotel Team vastasi 2.5.2024
Dear Neil, Thank you for leaving feedback regarding your recent stay with us. We are happy to hear that you enjoyed your stay and we hope to welcome you back again in the future.

8/10 Hyvä

Barbara

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very convenient, just a few minutes walk to terminal building.
Yöpyi 1 yön huhtikuussa 2024
Jess vastasi 30.4.2024
Thank you for your review, we hope to welcome you back in the future. Kind Regards, Jess and the Hampton Team

10/10 Loistava

Mireille

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful building and very clean. We felt welcome and looked after immediately Extremely convenient location
Yöpyi 1 yön huhtikuussa 2024
Brad and The Hotel team. vastasi 27.4.2024
Dear Mireille,Thank you for taking the time to review our hotel based on your most recent stay with us, we are pleased to hear that you enjoyed your overall stay with us and found welcome and looked after by our staff members, we all stride to provide our best customer service to every guest. We also appreciate that you enjoyed the location and overall building.We hope to welcome you back in the future,Kind Regards,

10/10 Loistava

James

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place to stay for an early or late flight.
Yöpyi 1 yön huhtikuussa 2024
Jess vastasi 30.4.2024
Thank you for your review, we hope to welcome you back in the future. Kind Regards, Jess and the Hampton Team

10/10 Loistava

lee

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean , very convenient and lovely breakfast
Yöpyi 1 yön huhtikuussa 2024
Jess vastasi 24.4.2024
Thank you for your review, we hope to welcome you back in the future. Kind Regards, Jess and the Hampton Team

10/10 Loistava

Sarah

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Brad and The Hotel team. vastasi 23.4.2024
Dear Sarah,Thank you for taking the time to review our hotel based on your recent stay, we are pleased to see you enjoyed your overall stay and we look forward to welcoming you back in the future.Kind Regards,

8/10 Hyvä

David Ian

Yöpyi 1 yön huhtikuussa 2024
Brad and The Hotel team. vastasi 4.5.2024
Dear David,Thank you for taking the time to review our hotel based on your most recent stay with us, we are pleased to hear you have enjoyed your overall stay,We hope to welcome you back in the future and push it to a 5 out of 5 stay,Kind Regards.

4/10 Huono

Shelly

Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
Bed was really uncomfortable
Yöpyi 1 yön huhtikuussa 2024
Jess vastasi 9.4.2024
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience, unfortunate to hear about your room experience we shall pass on your comments to the housekeeping team so we can improve our standards and our facilities for future. Sorry for any inconvenience caused. Kind Regards Jess and The Hotel Team.

8/10 Hyvä

Peter

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I had early flight .went for breakfast at 5am I asked fot a carry out bag as i had done many times in the past and was told they don't do it any more So i don't eat till 10am so was quite disappointed with this but everything else was fine Staff very helpful
Yöpyi 1 yön huhtikuussa 2024
Brad and The Hotel team. vastasi 16.4.2024
Dear Peter,Thank you for taking the time to review our hotel based on your recent stay, we are glad to hear that the staff we're very helpful.However, we extremely apologies about the breakfast carry out bag not being available for you. We will forward this information over to the kitchen and nights team to find a resolution for the future.Kind Regards,

6/10 OK

Janice

Hyvää: Majoituspaikan kunto ja tilat
No help in getting a taxi to depart
Yöpyi 1 yön huhtikuussa 2024
Jess vastasi 8.4.2024
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience, sorry to hear about your taxi dilemma I shall pass on your feedback so we can improve our services. We look forward to welcoming you in the future. Kind Regards Jess and The Hotel Team

10/10 Loistava

Vicky

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was really clean. The twin room we had was spacious with a good shower room. All of the staff we encountered were friendly and helpful and the food was good. We chose this hotel because it was close to the airport for our morning flight - and there was a clearly marked path to get there. We were really impressed and wished we'd booked the hotel again when we came home!
Yöpyi 1 yön huhtikuussa 2024
Jess vastasi 8.4.2024
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience we look forward to welcoming you in the future. Kind Regards Jess and The Hotel Team

8/10 Hyvä

Linda

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Polite and helpful young man at reception when arriving at midnight. Good breakfast, especially the watermelon, pastrami and vegetarian spring rolls . Very good nights sleep in comfy bed and easily controlled room temperature. Would have liked herb teas in room and been offered fresh milk to take up to room when I arrived.
Yöpyi 1 yön huhtikuussa 2024
Jess vastasi 8.4.2024
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience we look forward to welcoming you in the future. Kind Regards Jess and The Hotel Team

10/10 Loistava

Sydney

Yöpyi 1 yön maaliskuussa 2024
Brad vastasi 26.4.2024
Dear Sydney,Thank you for taking the time to review our hotel based on your recent stay, we are pleased to see you enjoyed your stay and extremely happy for the rating you have provided. We hope to welcome you back and provide another great stay for you.Kind Regards,

6/10 OK

Ken

Hyvää: Siisteys
Food was ordinary at best. Drinks were very expensive and the bed was average in terms of comfort. Three stars is generous.
Yöpyi 1 yön maaliskuussa 2024
Simon vastasi 2.4.2024
Thank you for your positive feedback

10/10 Loistava

Jayne

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice and relaxed
Yöpyi 1 yön maaliskuussa 2024
Simon vastasi 2.4.2024
Thank you for your positive feedback

10/10 Loistava

Pat

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Simon vastasi 2.4.2024
Thank you for your positive feedback

8/10 Hyvä

ERNEST E.

Yöpyi 1 yön maaliskuussa 2024
Jennie and the Hampton Team vastasi 17.4.2024
Thank you for your review, we hope to welcome you back in the future. Kind Regards,

8/10 Hyvä

Ho Yin Roy

Yöpyi 1 yön maaliskuussa 2024
Brad and The Hotel team. vastasi 16.4.2024
Dear Ho Yin Roy,Thank you for taking the time to review the hotel, we look forward to welcoming you back in the future and providing another great stay with us.Kind Regards,

8/10 Hyvä

Ian, Watchet

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location for early morning flights. Nice rooms in good condition. Poor selection of food in the evening considering the standard and price of hotel.
Yöpyi 1 yön maaliskuussa 2024
Daisy and The Hotel Team vastasi 25.3.2024
Thank you for providing feedback regarding your recent stay with us, we greatly appreciate this. We are pleased to hear that the location and rooms were nice and convenient for you. However, we are sorry that you felt that the dinner menu in the evening had poor selection, our kitchen team are currently looking into developing a new menu for the hotel. So hopefully if you are to stay with us again in the future, we will have a better selection for you.

10/10 Loistava

Katharina

Hyvää: Palvelut/mukavuudet
Clean and quiet rooms, friendly staff, amazing location just 5min from departures.
Yöpyi 1 yön maaliskuussa 2024
Daisy and The Hotel Team vastasi 24.3.2024
Thank you for providing feedback regarding your current stay with us. We are very pleased to hear that you were happy with the hotel room and location, as well you had a good experience with our team of staff. We really hope to welcome you back again in the future.

10/10 Loistava

Nicola

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient for the airport
Yöpyi 1 yön helmikuussa 2024
Daisy and The Hotel Team vastasi 17.3.2024
Thank you for providing feedback on your recent stay with us. We are pleased to hear you enjoyed your time with us and we hope to welcome you back again in the future.

10/10 Loistava

Reece

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Brad vastasi 18.3.2024
Dear Reece,Thank you for leaving a review on your recent stay, we are glad you enjoyed your stay.We hope to welcome you again in the future,Kind Regards,Bradley and The Hampton Team

4/10 Huono

michele

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
The main reason for my poor rating is I booked a twin room and received a cramped room with a double bed and a very uncomfortable sofa bed for myself and my mother. The sofa bed had an extremely thin mattress and exposed metal levers etc making it impossible to get comfortable or in and put of safely without snagging legs etc on the metal. Very unhappy!
Yöpyi 1 yön maaliskuussa 2024
Jess vastasi 12.3.2024
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience, unfortunate to hear about your room experience we shall pass on your comments to the housekeeping team so we can improve our standards and our facilities for future. Sorry for any inconvenience caused. Kind Regards Jess and The Hotel Team.

10/10 Loistava

Andrew

Matkusti kumppanin kanssa
Hyvää: Majoituspaikan kunto ja tilat
Construction work in place
Yöpyi 1 yön maaliskuussa 2024
Jess vastasi 12.3.2024
Thank you for providing feedback regarding your recent stay with us. We are so sorry about the issues you faced during your stay, recently there was a sinkhole discovered where the walk way to the airport is located so we have had to close this off now due to safety reasons. The airport are working to get this fixed as quickly as possible, we have made guests aware of the alternative walkway on our website as well as the welcome message for your reservation. sorry for any inconvenience caused Kind Regards, Jess and The Hampton Team.

10/10 Loistava

Gail

Yöpyi 1 yön maaliskuussa 2024
Simon vastasi 2.4.2024
Thank you for your positive feedback

8/10 Hyvä

Philip

Yöpyi 1 yön maaliskuussa 2024
Jess vastasi 27.3.2024
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience we look forward to welcoming you in the future. Kind Regards The Hotel Team

10/10 Loistava

Violet

Yöpyi 1 yön helmikuussa 2024
Daisy and The Hotel Team vastasi 24.3.2024
Thank you for leaving feedback regarding your recent stay with us. We are pleased to see that you enjoyed your stay with us and we hope to welcome you back again in the future.

8/10 Hyvä

Susan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Jess vastasi 3.3.2024
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience we look forward to welcoming you in the future. Kind Regards Jess and The Hotel Team

10/10 Loistava

Marie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was very close to the airport for an early morning flight, but construction hindered easy access between the hotel and the airport. The staff however arranged transport from the hotel right to the departures door. As seniors in our mid-70's we could not have managed our luggage the half mile up hill.
Yöpyi 1 yön helmikuussa 2024
Daisy and The Hotel Team vastasi 29.2.2024
Dear Marie, Thank you for providing feedback on your recent stay with us. We are happy to hear that you enjoyed your over all experience with us and that transfer was arranged for you by our staff to the airport. We are sorry again about the current diversion ourselves and the airport are working as fast as possible to get it fixed. We hope to welcome you back in the future.

10/10 Loistava

Roger

Matkusti perheen kanssa
Convenience and cleanliness
Yöpyi 1 yön helmikuussa 2024
Daisy and The Hotel Team vastasi 29.2.2024
Dear Roger, Thank you for taking the time to leave feedback regarding your stay with us. We are delighted to hear about your experience and hope to welcome you again in the future.

10/10 Loistava

Carys

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very convenient , quiet & clean
Yöpyi 1 yön helmikuussa 2024
Jess vastasi 24.2.2024
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience we look forward to welcoming you in the future. Kind Regards Jess and The Hotel Team

8/10 Hyvä

Nika's

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
clean and tidy rooms . comfortable beds and friendly staff
Yöpyi 1 yön helmikuussa 2024
Simon vastasi 18.2.2024
Thank you for the great. We look forward to welcoming you again soon.

8/10 Hyvä

Philip

Yöpyi 1 yön helmikuussa 2024
Daisy and The Hotel Team vastasi 17.2.2024
Thankyou for providing feedback regarding your stay with us. We hope to welcome you back again in the future.

10/10 Loistava

Julian

Hyvää: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Jess vastasi 15.2.2024
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience we look forward to welcoming you in the future. Kind Regards Jess and The Hotel Team

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Airport Hotel
Excellent hotel in perfect location for airport. Friendly staff. Excellent food.
Yöpyi 1 yön helmikuussa 2024
Jess vastasi 15.2.2024
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience we look forward to welcoming you in the future. Kind Regards Jess and The Hotel Team

10/10 Loistava

KATHERINE

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Jess vastasi 11.2.2024
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience we look forward to welcoming you in the future. Kind Regards Jess and The Hotel Team

8/10 Hyvä

Alison

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Diversion route to hotel from terminal
Stayed after holiday as flight arrived in the evening. Reception staff very curteous and dealt with efficiently. The route from the airport building to the hotel was closed so had to follow diversion route. This was around the hotel on quite a narrow path and then through the car park. I was disappointed that I was not notified by the hotel about this nor was there any apology or notification as to why the normal route was closed which would have been curteous. Some people may find the diversion quite difficult particularly with heavy suitcases
Yöpyi 1 yön helmikuussa 2024
jess vastasi 10.2.2024
Thank you for taking the time to tell us about your stay, we appreciate your honest feedback. We are disappointed to hear of the negative impact this closure had on your stay. Unfortunately, due to necessary construction work taking place on the walkway to the hotel, an alternative route has been put in place as per health and safety regulations. Whilst we understand this is minutes longer, our guest safety during this time is paramount. Our team do their best to inform as many guests as possible. However, at times, this is not always successful. All closures, maintenance or relevant updates can be found on our social media pages and online at www.hilton.com Again, we apologise for the inconvenience causes and hope to welcome you back again soon for a more positive experience. Kind regards The Hampton Team

8/10 Hyvä

Roxane

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was difficult to walk to the hotel in the wind and dark, because the short passage has been closed by a sinkhole. The breakfast was good and the room was fine but I thought quite expensive
Yöpyi 1 yön helmikuussa 2024
Jess vastasi 10.2.2024
Thank you for taking the time to tell us about your stay, we appreciate your honest feedback. We are disappointed to hear of the negative impact this closure had on your stay. This is not the experience we wish our guests to have and offer our sincerest apologies for this. Unfortunately, due to necessary construction being carried out by Bristol Airport on the walkway to the hotel, an alternative route has been put in place as per health and safety regulations. Whilst we understand this is minutes longer, our guest safety during this time is paramount. Our team do their best to inform as many guests as possible. However, at times, this is not always successful due to multiple factors. All closures, maintenance or relevant updates can be found on our social media pages and www.hilton.com, in attempts to relay this information to our guests. Again, we apologise for the inconvenience causes and hope to welcome you back again soon for a more positive experience. Kind regards, The Hampton Team

8/10 Hyvä

Steve

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
A bit of a trek from the terminal building, no covered walkway or any route to avoid significant slopes or steps. Limited dining options which is understandable but one or two menu offerings really don’t turn out that well, whilst others are very acceptable. Very comfy beds and clean. Helpful staff.
Yöpyi 1 yön helmikuussa 2024
Jess vastasi 10.2.2024
Thank you for taking the time to tell us about your stay, we appreciate your honest feedback. We are disappointed to hear of the negative impact this closure had on your stay. This is not the experience we wish our guests to have and offer our sincerest apologies for this. Unfortunately, due to necessary construction being carried out by Bristol Airport on the walkway to the hotel, an alternative route has been put in place as per health and safety regulations. Whilst we understand this is minutes longer, our guest safety during this time is paramount. Our team do their best to inform as many guests as possible. However, at times, this is not always successful due to multiple factors. All closures, maintenance or relevant updates can be found on our social media pages and www.hilton.com, in attempts to relay this information to our guests. Again, we apologise for the inconvenience causes and hope to welcome you back again soon for a more positive experience. Kind regards, The Hampton Team