Brooklyn Heights Hotellit

”I booked the room for the entire weekend. I checked in around 8pm and left at 4am that morning. I woke up to the ceiling leaking onto the bed. I called the front desk and then went down to only be told they were sold out and had nowhere to put me. I drove home and they have not responded about a refund for the other night that was booked. I have stayed here off and on for 15 months while I’ve been in town for work. I will never stay here again.”

”Staff was super nice and when the breakfast had a good spread. Would come back!”

”Friendly staff!”

”Breakfast was ample. Tile in bathroom floor was loose. We got a feeling management is working to cut costs. Room carpet was not well vacuumed, otherwise ok. ”

”Feels like you are home! The staff is attentive and always so helpful. I love staying here.”

”Everything was great except I couldn’t turn the A/C off and my room was too cold. The decor is really cool and check-in staff was great.”

”Since it's a large corporate property my expectation was that it would be similar to other properties that stayed. However it was quite surprising to see some type of soil stain on the bedspread, and the tiles in the bathroom coming up from the floor. But the next morning when it was time to take a shower, I was surprised to see that the shower head was not mounted to the wall just hanging like a hand shower. There was no place to put in to take a shower so I had to hold on to it the whole time....

”The staff was friendly, polite and attentive. It was a very pleasant place to stay for our weekend plans and would return if needed. ”

”Outdated dirty room”

”The room was pretty clean considering the price. The hotel is old but is ok for a 2 star. The staff was very kind!!”

”Manager Dino Patel was very friendly especially at the very late hour we arrived. He even joked with us a little bit on our way out too. His hospitality definitely helped make our trip easier and more relaxing.”

”Only took advantage of coffee and orange beverage-wise. Had order of sausage and biscuits. Gravy did not taste the best, biscuits were fine.”

”Kind people”

”Staff was friendly and helpful. Breakfast was good.”

”AC is a bit loud. Staff is very friendly and helpful. Location and parking is convenient.”

”Didn’t know about breakfast. Water pressure too low. Toilet seat too low. Disabled veteran. ”

”Staff can be so rude ”

”Although we only stopped by for the night, the property was quiet and is located conveniently near the highway. Free breakfast was included and even though there wasn’t much variety it made for a convenient grab-and-go breakfast. Highly recommended for travelers.”

”I didn't realize that they didn't serve a complimentary breakfast until we got there”