Näkymä majoituspaikasta

Arvostelut: easyHotel Brussels City Centre

3 out of 5
easyHotel Brussels City Centre
Zilverstraat 1, 1 Rue d' Argent, Brussels

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 425 kautta 1001 arvostelua" "
Arvosana 8 - Hyvä. 419 kautta 1001 arvostelua" "
Arvosana 6 - OK. 113 kautta 1001 arvostelua" "
Arvosana 4 - Huono. 21 kautta 1001 arvostelua" "
Arvosana 2 - Hirveä. 23 kautta 1001 arvostelua" "

8,6/10

Siisteys

8,6/10

Henkilökunta ja palvelu

7,6/10

Palvelut/mukavuudet

8,4/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Matleena

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Hyvä sijainti, ok hinta, siisti huone, vedenpaine suihkussa huono, hieman kuuluu ulkoa ääniä. Hotellihuoneessa niukasti säilytystilaa (naulakot/hyllyt). Ystävällinen palvelu. Liikenneyhteydet lähellä.
easyHotel Staff vastasi 18.1.2023
Thank you for taking the time to share your feedback on your recent stay with us. We are glad to hear that you found our location and room cleanliness to your satisfaction and appreciate your kind words about our friendly service. We apologize for the inconvenience caused by the water pressure in the shower and noise from outside, and will work to improve these issues in the future. We also note your feedback regarding the limited storage space in the room and will take it into consideration when making improvements to our accommodations. Thank you for choosing our hotel and we hope to have the opportunity to welcome you back in the future.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Mukava yöpyminen
Mukava perussiisti hotelli! Aivan ostoskadun läheisyydessä, lyhyen matkan päässä nähtävyyksistä sekä juna asemasta.
Yöpyi 3 yötä heinäkuussa 2022
Taylan vastasi 6.7.2022
Thank you for taking the time to express your feeling regarding your recent stay with us. I am glad to read that you appreciated the location and our concept. It has been a pleasure to welcome you and for all that we do hope you had a good time in Brussels. Kind regards, easyHotel Brussels Team

10/10 Loistava

Vuokko

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Ystävällinen palvelu, siisti, hyvä sijainti. Muiden asukkaiden äänet kuului ajoittan
Yöpyi 1 yön joulukuussa 2021
Reception team vastasi 20.12.2021
Mukava kuulla, että viihdyitte hotellissamme. Olemme iloisia siitä, että easyHotel-konsepti, jonka avulla voimme tarjota sinulle niin alhaisen hinnan kaupungin keskustassa, vetosi sinuun. Olemme kiitollisia rehellisestä ja täydellisestä palautteestasi, sillä se auttaa meitä parantamaan palveluitamme tulevaisuutta ajatellen. Odotamme innolla näkevämme sinut uudelleen easyHotelissa. Terveisin easyHotel Brussels Team

8/10 Hyvä

Titta

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Sijainti huippu keskustassa liikkumiseen, kauppakatukin ihan vieressä. Pelkistetty, mutta vain majoittumiseen riittävä.
Yöpyi 2 yötä marraskuussa 2021
Mia vastasi 27.11.2021
Kiitos paljon palautteesta. Olemme iloisia voidessamme lukea, että hotelli täytti odotuksesi Bryssel-matkallasi. Kaikki kommenttisi ovat meille erittäin tärkeitä, ja ne auttavat meitä pyrkimyksissämme ylläpitää ja parantaa jatkuvasti standardejamme tasolle, jota saatat odottaa meiltä. Odotamme innolla näkevämme sinut uudelleen hotellissamme. Terveisin easyHotel Brussels Team

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä heinäkuussa 2019
Camille vastasi 26.7.2019
Thank you very much for your comments. We are happy to read that this hotel has met your expectations during your stay in Brussels. All your comments are of great importance to us and will help us in our efforts to maintain and continually improve our standards to the level that you can expect from us. We are looking forward to seeing you again in our hotel. Sincerely, easyHotel team Brussels

8/10 Hyvä

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Kaikki on kävelymatkan päässä. Erinomainen palvelu.
Yöpyi 3 yötä heinäkuussa 2019

6/10 OK

Tarkistettu asiakas

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2019
easyHotel Brussels Team vastasi 16.6.2019
Thank you a lot for the feedback. We are glad to read that the hotel accomplished your expectations on your trip to Brussels. All your comments are of a great importance to us and will help us in our efforts to continuously maintain and improve our standards to the level you may expect from us. We look forward to seeing you again at our hotel. Kind regards, easyHotel Brussels Team

10/10 Loistava

Harri

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hyvä budjettihotelli hyvällä sijainnilla
Hyvä sijainti, hyvä hintalaatusuhde. Huone kompakti, et unohda olevasi halpahotellissa. Ei silti moitittavaa, kaikki toimi, huone ok ja siisti. Hyvä sijainti, keskusta on ihan vieressä. En ehkä romanttiseen reissuun varaisi, mutta muuten ajaa asiansa.
Yöpyi 1 yön huhtikuussa 2019
Reception team vastasi 29.4.2019
Olemme iloisia kuulla, että nautit vierailustasi hotellissa. Olemme iloisia siitä, että easyHotelin käsite, jonka avulla voimme ehdottaa sinulle niin alhaisen hinnan kaupungin keskustassa, vetoaa sinuun. Olemme kiitollisia rehellisestä ja täydellisestä palautteestasi, sillä se auttaa meitä parantamaan palvelujamme paremmin tulevaisuutta varten. Odotamme innolla sinut uudelleen osoitteessa easyHotel. Ystävällisin terveisin, easyHotel Brussels Team

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä maaliskuussa 2019
easyHotel Brussels Team vastasi 2.4.2019
Thank you a lot for the feedback. We are glad to read that the hotel accomplished your expectations on your trip to Brussels. All your comments are of a great importance to us and will help us in our efforts to continuously maintain and improve our standards to the level you may expect from us. We look forward to seeing you again at our hotel. Kind regards,

8/10 Hyvä

Mika

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2019
Jef vastasi 4.2.2019
Thanks for the review and feedback. Kind regards, easyHotel Brussels Team

8/10 Hyvä

Trevor

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä toukokuussa 2024

10/10 Loistava

Mitzi, DADE CITY

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel has it all - close to train and metro, shops and dining options are plentiful, everything is walkable. The front desk staff is the TOPS. We were always greeted with a smile, they helped with questions regarding the area, the trains, and dining. The hotel was clean. Rooms are very basic, but you don't go to Brussels to sit in a hotel room. Highy recommend this property.
Yöpyi 4 yötä toukokuussa 2024
Alejandro vastasi 19.5.2024
Thank you for your fantastic review! We're delighted to hear that you enjoyed our convenient location, helpful staff, and clean accommodations. It's great to know our team could assist you with all your questions and make your stay enjoyable. It's also great to have such nice guests like you who make our job easier. We appreciate your recommendation and look forward to welcoming you back to Brussels soon!Best regards, easyHotel Brussels Team

10/10 Loistava

George

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Alejandro vastasi 19.5.2024
We're glad you enjoyed your stay at easyHotel Brussels.Thank you for staying with us, and we hope to welcome you back soon!

10/10 Loistava

horacio

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Fue bueno
Yöpyi 1 yön toukokuussa 2024
Equipo de easyHotel Bruselas vastasi 12.5.2024
Estimado Horacio,¡Nos alegra escuchar eso! Si hay algo más en lo que podamos ayudarte o si tienes algún comentario adicional, no dudes en hacérnoslo saber. ¡Esperamos darte la bienvenida nuevamente en el futuro!Un saludo,Equipo de easyHotel Bruselas

10/10 Loistava

Nahla

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Très bon emplacement!
Yöpyi 2 yötä toukokuussa 2024
easyHotel Brussels Team vastasi 10.5.2024
Nous sommes ravis que vous ayez apprécié notre emplacement! Merci beaucoup pour votre retour positif. Nous espérons vous accueillir à nouveau bientôt!

8/10 Hyvä

Nélida liliana

Yöpyi 1 yön toukokuussa 2024
easyHotel Brussels Team vastasi 10.5.2024
Thank you for your rating!

10/10 Loistava

Rania

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room was small but it had all we needed. It was very clean and we had a very nice big window. The location is perfect, right in the middle of everything.
Yöpyi 1 yön toukokuussa 2024
easyHotel Brussels Team vastasi 9.5.2024
Dear Rania,Thank you for your feedback! We're glad to hear that despite the size, you found your room to be clean and equipped with everything you needed, as well as enjoying the large window. It's fantastic to know that our central location added to your experience. We hope to welcome you back soon!Best regards,easyHotel Brussels Team

8/10 Hyvä

Guillaume

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä huhtikuussa 2024
easyHotel Brussels Team vastasi 30.4.2024
Dear Guillaume,We are glad to hear that you enjoyed your stay in our hotel. We are happy that the concept of easyHotel appealed to you. We are thankful for your honest and complete feedback, as it helps us improving our services better for the future.We look forward to seeing you again at easyHotel.Kind regards,easyHotel Brussels Team

8/10 Hyvä

ALISON, Walnut Creek

Matkusti kumppanin kanssa
Hyvää: Majoituspaikan kunto ja tilat
Good hotel for the price.
Yöpyi 3 yötä huhtikuussa 2024
easyHotel Brussels Team vastasi 28.4.2024
Dear Alison,Thank you for your feedback. We're glad you found our hotel to be good value for money.Kind regards,easyHotel Brussels Team

8/10 Hyvä

MUNENORI

Hyvää: Henkilökunta ja palvelu
グランプラスまで近い。
Yöpyi 3 yötä huhtikuussa 2024
easyHotel Brussels Team vastasi 27.4.2024
Dear Munenori,We're delighted to hear that our location was convenient for you! We strive to provide our guests with easy access to the main attractions, and we're glad to hear that you found it beneficial.We hope to welcome you back again soon!Kind regards,easyHotel Brussels Team

8/10 Hyvä

Richard, Victoria

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Size of room was small - what you’d expect for price, in central Brussels. Room was efficient though and property was clean and bright.
Yöpyi 2 yötä huhtikuussa 2024
easyHotel Brussels Team vastasi 27.4.2024
Dear Richard,Thank you for your review! We're glad to hear that you found our property clean and bright, and that the room, although small, was efficient and suited your needs. We strive to provide comfortable accommodations at an affordable price in a central location.We appreciate your support and hope to welcome you back in the future!Best regards,easyHotel Brussels Team

10/10 Loistava

Elizabeth

Yöpyi 3 yötä huhtikuussa 2024
Reception team vastasi 6.5.2024
We are glad to hear that you enjoyed your stay in our hotel. We are happy that the concept of easyHotel appealed to you. We are thankful for your honest and complete feedback, as it helps us improving our services better for the future.We look forward to seeing you again at easyHotel.Kind regards,easyHotel Brussels Team

10/10 Loistava

Ritsuka

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
よかった
Yöpyi 2 yötä huhtikuussa 2024
Reception team vastasi 4.4.2024
当ホテルでのご滞在が快適だったと伺い、大変嬉しく思います。 easyHotelのコンセプトを気に入っていただけて嬉しく思います。 将来に向けてサービスをより良く改善するために役立つ、正直で完全なフィードバックに感謝いたします。easyHotelでまたお会いできるのを楽しみにしています。敬具、イージーホテル ブリュッセル チーム

6/10 OK

FLOR

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
Todo muy masomenos, el check out muy tarde y el check in muy temprano, todo cobran, hasta por guardar el equipaje un momento. Pasa de lo económico a lo raspado. Esta caro para lo que ofrece.
Yöpyi 1 yön maaliskuussa 2024
Reception team vastasi 31.3.2024
Muchas gracias por su comentario. Nos alegramos de leer que el hotel cumplió sus expectativas en su viaje a Bruselas.Todos sus comentarios son de gran importancia para nosotros y nos ayudan a mejorar continuamente y mantener nuestros estándares al nivel que ustedes esperen de nosotros. Esperamos verle nuevamente en nuestro hotel.Saludos cordiales,easyHotel Brussels Team

2/10 Hirveä

Mohyudeen

Yöpyi 3 yötä maaliskuussa 2024
easy Hotel Brussels Team vastasi 17.4.2024
Dear Mohyudeen,Thank you for placing your review, we always try to do our best and we apologize that you have not been satisfied with our services. Know that we are always willing to provide the best services for our guests and that your feedback is important for us in order to improve ourselves in the future. We hope to see you again for a future stay at easyHotel Brussels. Kind regards,easy Hotel Brussels Team

8/10 Hyvä

Masakazu

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 7 yötä maaliskuussa 2024
easyHotel Brussels Team vastasi 29.3.2024
We are glad to hear that you enjoyed your stay in our hotel. We are happy that the concept of easyHotel appealed to you. We are thankful for your honest and complete feedback, as it helps us improving our services better for the future.We look forward to seeing you again at easyHotel.

8/10 Hyvä

Judith

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Although our room was small and no frills it was spotless, perfect for our flying visit to Brussels. Good location, within walking distance of the places we wished to visit.
Yöpyi 2 yötä maaliskuussa 2024
easyHotel Brussels vastasi 23.3.2024
Dear Judith,Thank you for your feedback! We're glad our spotless, no-frills room suited your flying visit needs perfectly. It's great to hear our location was convenient for your plans. We look forward to welcoming you back for another visit soon!Kind regards,easyHotel Brussels

10/10 Loistava

Erika

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The reception guy was super friendly and helpful, really happy our stay 😊
Yöpyi 1 yön maaliskuussa 2024
easyHotel Brussels Staff vastasi 14.3.2024
Dear Erika,We're delighted to hear that you had a positive experience with our reception staff! Thank you for your kind words about their friendliness and helpfulness. Your satisfaction is our priority, and we're thrilled that we could contribute to making your stay a happy one. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. We look forward to welcoming you back for another wonderful stay! Best regards,

10/10 Loistava

RAMON

Bien ubicado con fácil transportación.
Yöpyi 2 yötä maaliskuussa 2024
easyHotel Brussels Team vastasi 13.3.2024
Estimado Ramón,Muchas gracias por su comentario. Nos alegramos de leer que el hotel cumplió sus expectativas en su viaje a Bruselas.Todos sus comentarios son de gran importancia para nosotros y nos ayudan a mejorar continuamente y mantener nuestros estándares al nivel que ustedes esperen de nosotros. Esperamos verle nuevamente en nuestro hotel.Saludos cordiales,

10/10 Loistava

Abraham

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean and quiet property. Friendly and knowledgable staff. Central location steps away from multiple metro stations.
Yöpyi 2 yötä helmikuussa 2024
Reception team vastasi 26.2.2024
We are glad to hear that you enjoyed your stay in our hotel. We are happy that the concept of easyHotel appealed to you. We are thankful for your honest and complete feedback, as it helps us improving our services better for the future.We look forward to seeing you again at easyHotel.Kind regards,easyHotel Brussels Team

10/10 Loistava

Riku

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Reception team vastasi 19.2.2024
We are glad to hear that you enjoyed your stay in our hotel. We are happy that the concept of easyHotel appealed to you. We are thankful for your honest and complete feedback, as it helps us improving our services better for the future.We look forward to seeing you again at easyHotel.Kind regards,easyHotel Brussels Team

10/10 Loistava

André

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Localização boa
Localização boa, mas poderia ter limpeza de quarto diária, tem apenas alguns dias programados da estadia.
Yöpyi 4 yötä helmikuussa 2024
easyHotel Brussels Team vastasi 18.2.2024
We are glad to hear that you enjoyed your stay in our hotel. We are happy that the concept of easyHotel appealed to you. We are thankful for your honest and complete feedback, as it helps us improving our services better for the future.We look forward to seeing you again at easyHotel.Kind regards,

10/10 Loistava

Patricia

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Boa relação custo/beneficio
Hotel muito bem localizado, atendimento atencioso
Yöpyi 3 yötä helmikuussa 2024
Moe vastasi 15.2.2024
Muchas gracias por su comentario. Nos alegramos de leer que el hotel cumplió sus expectativas en su viaje a Bruselas.Todos sus comentarios son de gran importancia para nosotros y nos ayudan a mejorar continuamente y mantener nuestros estándares al nivel que ustedes esperen de nosotros. Esperamos verle nuevamente en nuestro hotel.Saludos cordiales,easyHotel Brussels Team

6/10 OK

Luiz Gustavo

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Huoneen mukavuus
Hotel pequeno e sem recursos. Garagem apenas de shopping próximo. Banheiro mega pequeno! Não deixam em hipótese nenhuma fazer check-in antes…
Yöpyi 1 yön helmikuussa 2024
easyHotel vastasi 9.2.2024
Dear Luiz Gustavo,Thank you for taking the time to share your thoughts about your recent stay at our hotel. We appreciate all feedback as it helps us enhance our services. We have carefully noted your comments and would like to address a few points.We understand that our small size may limit certain amenities compared to larger hotels. We sincerely apologize for any inconvenience this may have caused.Regarding parking, we regret that we don't have on-site facilities. To provide a convenient option, we recommend using the garage at the nearby shopping mall.Regarding the bathroom size, we appreciate your understanding of our efforts to optimize space for a cozy atmosphere. Your feedback is valuable, and we will take it into consideration for future improvements.Concerning early check-ins, we would like to clarify that we do offer this option when rooms are ready, subject to availability. To cover the additional costs associated with preparing the room ahead of the standard check-in time, there is a nominal fee of 20 euros. We apologize if this was not communicated effectively during your stay.Your feedback is crucial to us, and we are committed to continuously improving our services. If you have any further concerns or if there's anything we can do to make amends, please feel free to contact us directly.We appreciate your patronage and hope to have the opportunity to welcome you again in the future.Best regards,easyHotel Brussels City

8/10 Hyvä

Sophie

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property checked all the boxes and did not dissapoint. 750m from central station and about 600 m from la Grande Place and 350 from Delirium Cafe or even closer! Clean and good service.
Yöpyi 1 yön tammikuussa 2024
easyHotel Brussels vastasi 3.2.2024
Dear Sophie,Thank you for your wonderful feedback! We're delighted to hear that our property met your expectations with a good location, cleanliness, and excellent service. We appreciate your positive comments and look forward to hosting you again in the future.Best regards,

8/10 Hyvä

JEAN

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Convenient hotel in city centre. Easy check in and staff very friendly
Yöpyi 1 yön tammikuussa 2024
easyHotel Brussels vastasi 31.1.2024
Dear Jean,Thank you for your positive feedback! We're delighted to hear that you found our hotel convenient in the city center, and we appreciate your compliments on the easy check-in process and friendly staff. We look forward to welcoming you back for another enjoyable stay.Best regards,

10/10 Loistava

Fatih

Yöpyi 1 yön tammikuussa 2024
easyHotel Brussels Team vastasi 3.2.2024
We are glad to hear that you enjoyed your stay in our hotel. We are happy that the concept of easyHotel appealed to you. We are thankful for your honest and complete feedback, as it helps us improving our services better for the future.We look forward to seeing you again at easyHotel.Kind regards,

6/10 OK

oktay

Hyvää: Siisteys
Huonoa: Huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
Reception team vastasi 30.1.2024
We are glad to hear that you enjoyed your stay in our hotel. We are happy that the concept of easyHotel appealed to you. We are thankful for your honest and complete feedback, as it helps us improving our services better for the future.We look forward to seeing you again at easyHotel.Kind regards,easyHotel Brussels Team

4/10 Huono

osamu

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
easy Hotel Brussels Team vastasi 10.1.2024
Thank you for placing your review, we always try to do our best and we apologize that you have not been satisfied with our services. Know that we are always willing to provide the best services for our guests and that your feedback is important for us in order to improve ourselves in the future. We hope to see you again for a future stay at easyHotel Brussels. Kind regards,

6/10 OK

osamu

Matkusti perheen kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön tammikuussa 2024
The Team at easyHotel Brussels vastasi 10.1.2024
We appreciate you taking the time to share your review. Our constant aim is to deliver exceptional service, and we regret that your experience did not meet your expectations. Please understand that delivering top-notch services to our guests is our priority, and your feedback plays a vital role in our ongoing efforts to enhance our services. We sincerely hope for another opportunity to host you at easyHotel Brussels in the future. Warm regards,

10/10 Loistava

Diego

Yöpyi 1 yön joulukuussa 2023
Reception team vastasi 21.1.2024
We are glad to hear that you enjoyed your stay in our hotel. We are happy that the concept of easyHotel appealed to you. We are thankful for your honest and complete feedback, as it helps us improving our services better for the future.We look forward to seeing you again at easyHotel.Kind regards,easyHotel Brussels Team

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Huonoa: Siisteys ja huoneen mukavuus
Good location, mediocre hotel
Our stay at the hotel was okay. The location of the hotel is good as it's close to the train station, the old city and the malls/shopping. The room itself was small. I couldn't open my luggage all the way. The bathroom is also small. The hair dryer you need to borrow from the front desk. The beds are pretty standard. The TV is too high up on the wall to watch it from the bed. They don't clean your rooms here on the daily which they do tell you beforehand. I wouldn't stay at this hotel again.
Yöpyi 2 yötä syyskuussa 2023
easyHotel Team vastasi 28.12.2023
Dear guest,Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate you taking the time to highlight both the positives and areas where we can improve.We're delighted to hear that you found our hotel's location convenient, with its proximity to the train station, the old city, and shopping centers. However, we sincerely apologize for any inconveniences you experienced with the size of the room and bathroom. We understand the importance of comfortable accommodations and will take your comments into consideration for future enhancements.We regret to hear that your experience fell short of your expectations, and we sincerely apologize for any disappointment caused. We hope you will consider giving us another opportunity to provide you with a more enjoyable stay in the future.Thank you for your valuable feedback as it allows us to continually improve our services.Warm regards,easyHotel team Brussels

2/10 Hirveä

Erick

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Pros: Excellent location at heart of city center. Cons: Property in poor conditions. Staff not trained to provide service to customers. They don't change bedding & don't clean the rooms. Unacceptable!!!
Yöpyi 3 yötä joulukuussa 2023
easy Hotel Brussels Team vastasi 27.12.2023
Thank you for placing your review, we always try to do our best and we apologize that you have not been satisfied with our services. Know that we are always willing to provide the best services for our guests and that your feedback is important for us in order to improve ourselves in the future. We hope to see you again for a future stay at easyHotel Brussels. Kind regards,

6/10 OK

Philip

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
First, the WIFI was horrible and the front desk wasn't able to help as to be honest a tech issue out of their control. This was in a quiet area (as people do party at night in this town) and walkable to most areas. The place was clean and had a bottle filling station which was nice so I could bring water with me on my explorations. I would stay here again if they could fix the WIFI.
easyHotel Staff vastasi 27.12.2023
Dear Philip,Thank you for sharing your feedback about your recent stay. I'm glad to hear that you found our location convenient and appreciated the cleanliness of our place. It's great to know that the bottle filling station was helpful during your explorations.I apologize for the inconvenience you experienced with our WIFI. We understand the importance of a reliable connection and will address this issue to ensure a better experience for our guests in the future.We value your patronage and hope to have the opportunity to welcome you back, providing an improved WIFI experience on your next visit.Warm regards,

6/10 OK

David

Yöpyi 2 yötä joulukuussa 2023
easy Hotel Brussels Team vastasi 7.1.2024
Thank you for placing your review, we always try to do our best and we apologize that you have not been satisfied with our services. Know that we are always willing to provide the best services for our guests and that your feedback is important for us in order to improve ourselves in the future. We hope to see you again for a future stay at easyHotel Brussels. Kind regards,

8/10 Hyvä

Ian

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä joulukuussa 2023
easyHotel Team vastasi 13.12.2023
Dear Ian,thank you for staying with us and your scoring, we appreciate it a lot.We hope to welcome you back in the future!Kind regards,easyHotel Brussels Team

10/10 Loistava

Kay

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nära till stan. Trevlig personal och rummen va rena
Yöpyi 3 yötä joulukuussa 2023
Reception team vastasi 11.12.2023
Vi är glada att höra att du trivdes på vårt hotell. Vi är glada att konceptet easyHotel tilltalade dig. Vi är tacksamma för din ärliga och fullständiga feedback, eftersom den hjälper oss att förbättra våra tjänster bättre för framtiden.Vi ser fram emot att se dig igen på easyHotel.Vänliga Hälsningar,easyHotel Bryssel Team

6/10 OK

F

Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Siisteys
Very basic - better value to be found in Brussels
The hotel is very centrally located. You can refill water bottles in reception and leave luggage while you wait for your train. The rooms seem to have been recently refurbished. Receptionist was friendly. But the amenities are very basic, even relative to the price. Another guest's left pair of jeans were still in the room when I checked in; you can only borrow a hairdryer when you need it and not keep it; the heating was not very effective and my room was at the end of a corridor of orange masking tape and corrugated plastic. I think there is better value and comfort to be found in Brussels, even if you're a budget traveller.
Yöpyi 2 yötä joulukuussa 2023
easyHotel Team vastasi 7.12.2023
Dear guest,Your detailed feedback provides valuable insight into your experience at the hotel. It's great to hear that the hotel's location was convenient and that the reception offered useful services like water bottle refills and luggage storage. We appreciate that you found our staff friendly!However, it's concerning that the amenities provided didn't meet your expectations, especially considering the price point. Finding another guest's belongings left in your room upon check-in and the policy of only borrowing a hairdryer instead of having one available in the room could certainly affect the overall experience negatively. Additionally, issues with heating effectiveness and the corridor conditions don't contribute to a comfortable stay.Your suggestion that there might be better value and comfort available in Brussels, even for budget travelers, is valuable for others considering accommodation options in the area. This constructive criticism can be helpful for the hotel to improve and enhance their offerings for future guests.Kind regards,easyHotel Team

8/10 Hyvä

Ma Berenice

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very good hotel with good attention from the staff and an excellent location.
Yöpyi 2 yötä marraskuussa 2023
easyHotel Brussels vastasi 5.12.2023
Dear Berenice,thank you very much for your feedback!It's always a pleasure to read that guests were happy with our team and location.We hope to welcome you again in the future!Kind regards,easyHotel Brussels Team

10/10 Loistava

Susan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everything was great. Nice quiet location close to main attractions and train station. Staff were pleasant and helpful. Would definitely stay there again.
Yöpyi 5 yötä lokakuussa 2023
easyHotel Team vastasi 5.12.2023
Dear Susan,Thank you for your positive feedback!We really appreciate this and hope to welcome you again in the future!Kind regards,easyHotel Brussels Team