Dear Marika, Thank you for this kind feedback concerning your visit. It is a pleasure to know that you had such a nice stay with us. The satisfaction of our guests is a top priority, so your positive feedback is very rewarding. Thank you for your kind recommendation, it is greatly appreciated. We look forward to the pleasure of seeing you again in the future. Kind regards, The Dominican Team

Dear Penelope,Thank you for taking the time to share your review.We are delighted to hear that the comfort of your bedroom met your expectations, providing a serene and restful haven during your visit. The safety and well-being of our guests are paramount, and we are taking your suggestion under advisement for future considerations. We understand that every detail counts in crafting an impeccable guest experience. In the interim, we do offer bath mats upon request to enhance safety and comfort.Additionally, your kind words about our team and their prompt service have been received with much appreciation. It is gratifying to know that our dedication to guest service left a positive impression.We do hope to welcome you back in the future. All the best.The Dominican Team

Querido Sergio,Estamos muy orgullosos de poder leer que tuvo una óptima estancia con nosotros.Nos complace inmensamente que la ubicación estratégica de The Dominican y su cercanía a los atractivos y restaurantes de la ciudad hayan sido de su agrado.Lamentamos cualquier malentendido que haya surgido respecto al costo del agua en su habitación. En The Dominican, nos esforzamos por ofrecer claridad en nuestros servicios y tarifas, y tomaremos en cuenta su experiencia para mejorar nuestra comunicación a futuro.Nos alegra que la limpieza y el estado general de nuestro hotel hayan cumplido con sus expectativas. Nuestro equipo se dedica a mantener un ambiente impecable y acogedor para todos nuestros huéspedes. En cuanto al servicio y las comodidades de la habitación, agradecemos sus observaciones y continuaremos trabajando para alcanzar la excelencia que caracteriza a nuestro establecimiento.Será un placer recibirle de nuevo muy pronto en su próxima visita.Un cordial saludo,The Dominican Team

Dear Shawn,Thank you for your review.We are delighted to hear your praises regarding our shower facilities, which are indeed designed to provide a refreshing and indulgent experience.However, we regret the inconvenience caused by the steam setting off the smoke alarm, and we appreciate your understanding in mitigating the situation as directed by our front desk team. The design of our rooms, including the intensity of the shower, aims to cater to a high standard of comfort, and we are continuously monitoring guest experiences to ensure satisfaction. Regarding the service at our bar, we are sincerely apologetic for the wait you experienced. Our staff is usually commended for their attentive and prompt service, and we are addressing this point to ensure it remains consistent with the high expectations of The Dominican's distinguished guests.Your generous ratings of the overall condition of our hotel and the cleanliness of your room are most encouraging. We are steadfast in our dedication to maintaining an impeccable environment for our guests.We look forward to welcoming you back again in the future. Kind regards,The Dominican Team

Dear Ben,Thank you for taking the time to share your review.It is good to know that the dimensions and cleanliness of our rooms met your expectations and contributed to a comfortable stay. We pride ourselves on our central location, and we're delighted that you found it convenient for your visit. We hope that during a future stay, we may have the pleasure of introducing you to the full range of amenities and services we offer, from our state-of-the-art fitness centre to the tranquil respite of our spa.We hope to welcome you back. Best wishes,The Dominican Team

Dear Maxim,Thank you for taking the time to review your stay.We are delighted to hear that our prime location continues to meet your needs and that the flexibility of a late checkout enhanced your experience. We regret to hear that certain aspects of your stay did not meet the high standards we strive for. While our rooms are designed to evoke a sense of indulgence and comfort, we note your comment on the bed's supportiveness and will consider this in our continuous efforts to provide exceptional rest for our guests. In reference to the temperature control, our individual climate settings are intended to offer a personalized environment; however, we apologize if this did not function to your satisfaction. As for cleanliness, our team is dedicated to maintaining impeccable standards, though it seems we may have fallen short in your case, which we will address with utmost attention.We hope that you will return on a future occasion. Best regards,The Dominican Team

Dear Thomas,Thank you for taking the time to review your recent stay.It brings us immense pleasure to learn that our prime location served as the perfect base for your festive ambulations around the city and that you found the historic character and accommodations of our hotel worthy of its four-star distinction. We note with concern your comments regarding the service experienced in our restaurant and bar. While we pride ourselves on the dedication and friendliness of our team, we recognize that there can be moments when the service does not keep pace with the expectations of our esteemed guests, particularly during the bustling holiday season. Rest assured, our commitment to excellence is unwavering, and we are constantly seeking to refine our staffing to ensure that each guest receives the attentive and swift service they deserve.We are looking forward to welcoming you again.Wishing you a Happy New Year!The Dominican Team

Dear Rachel,Thank you for taking the time to share your review.We are delighted to hear that you found our team wonderful and that the beauty of our building contributed positively to your experience. It is rewarding to know that, aside from one unfortunate incident, our team's efforts resonated with you. We are truly sorry to hear about your experience with a member of our bar staff. This does not reflect the high standards of hospitality and service that we strive to uphold. Rest assured, we are addressing this internally to ensure that all guests receive the warm and professional service they deserve.We hope to welcome you back in the future. Season's greetings,The Dominican Team

Değerli Müşterimiz,Otelimiz hakkındaki yorumlarınızı bize ilettiğiniz için teşekkür ederiz.Hizmetlerimizle ilgili eleştirilerinizi dikkatle okuduk ve bu deneyiminizi üzülerek karşıladık. Özellikle, otelimizin tasarımı ve konumu gibi olumlu bulduğunuz noktaları memnuniyetle karşılıyoruz. Ekiplerimizin tutumu konusunda sürekli bir iyileştirme sürecinde olduğumuzu belirtmek isteriz ve temizlik standartlarımızı her zaman en üst düzeyde tutmak için çaba gösteriyoruz.Misafirlerimizin memnuniyeti bizim için en önemli önceliktir ve bu deneyiminizi ciddiye alıyoruz.Sizi daha iyi ağırlayabileceğimize inanıyoruz, bu nedenle bizi ileride tekrar tercih ederseniz büyük mutluluk duyacağız.Saygılarımızla

Sehr geehrter Sebastian,haben Sie vielen Dank für Ihre Bewertung unseres Hotels.Es freut uns außerordentlich, dass Sie die angenehme Atmosphäre unseres Hauses und die Qualität der Cocktails in unserer Bar hervorheben. Ebenso sind wir erfreut, dass unser Frühstücksbuffet mit seiner Vielfalt und Frische Ihren Geschmack getroffen hat.Bezüglich der von Ihnen angesprochenen Punkte im Zimmer nehmen wir Ihre Hinweise sehr ernst. Wir bedauern, dass Sie Unannehmlichkeiten mit der Minibar und der Schallisolierung hatten. Unsere Zimmer werden regelmäßig gewartet, und wir werden die von Ihnen genannten Details umgehend überprüfen lassen. Wir möchten darauf hinweisen, dass unser Haus großen Wert auf eine ruhige und behagliche Atmosphäre legt, wie durch die schallisolierten Fenster und die ruhigen Innenhofzimmer reflektiert wird.Wir schätzen es sehr, dass Sie unseren Service und die Sauberkeit des Zimmers positiv bewertet haben.Wir würden uns freuen Sie einmal wieder zu sehen und hoffen Sie hatten eine gute Heimreise!Mit freundlichen Grüßen,

Dear Darcy,Thank you for taking the time to review your stay.We are glad to hear that the service at reception met your expectations. Our team strives to provide exceptional service and it's heartening to know this was evident during your interaction with our front desk. However, in reference to your experience with room cleanliness, we regret that we did not meet your expectations in this regard. We will certainly address your feedback with our housekeeping team to ensure our high standards are maintained.Regarding the amenities, we continuously seek to enhance our guest experience and will take your comments into consideration as we plan for future updates.We look forward to welcoming you back in the future.Best wishes,

Beste Nick,Hartelijk dank voor dit zeer positieve oordeel.Het verheugt ons dat u tevreden was over de netheid van uw kamer en dat uw verblijf bij ons naar wens was.Een volgende keer verwelkomen we u graag opnieuw.Met vriendelijke groet,The Dominican Team

Dear Takeshi,Thank you for this review about your recent stay.We regret to hear that you experienced disturbances during your stay. Our hotel prides itself on offering soundproof rooms, and we provide earplugs for additional comfort. For future stays, we suggest requesting a room on our higher floors and facing the inner courtyard as these are designed to ensure a more peaceful environment for our guests.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,

Chère Catherine, Merci de nous faire part de votre expérience chez nous.Nous sommes navrés que votre séjour parmi nous n'ait pas pleinement répondu à vos attentes.Nous restons à votre écoute pour toutes suggestions de votre part nous permettant de continuer à faire progresser la qualité de nos prestations.Votre satisfaction est notre principal objectif.Ce serait un plaisir de vous accueillir à nouveau très bientôt. Bien à vous,The Dominican Team

Dear Alla,Thank you for your feedback concerning our hotel.We are delighted to hear that you appreciated our prime location and the exterior of the hotel. Our establishment is indeed situated in the heart of Brussels, providing easy access to the city's attractions.We understand your concerns regarding the room's decor and carpet. While our rooms are designed to reflect a classic style, we acknowledge that some guests may prefer a more modern aesthetic. We are continuously working on improving our facilities, and we have plans for updates in the near future, including new furniture and mattresses. As for the cleanliness, we assure you that we maintain high standards and offer daily housekeeping services. However, we apologize if your experience did not meet your expectations.We hope to welcome you back in the future.Kind regards,