Hotellit uima-altaalla - Bryn-crug, Tywyn

”The first room was up 4 flights of stairs which was difficult having COPD the central heating was permanently on and couldn't turn it off, it made a racket all night stopped us sleeping, they eventually moved us to a bungalow which was much better but the hot water was boiling hot and could be very dangerous for children . There was NO restaurant or bar which was advertised . it was self catering but no shop to buy food and the internet on for 4 days Not impressed and would not recommend”

”Everything you needed”

”D12 treetops at Clarach bay is a lovely setting. Family friendly and lovely staff. We had hot water and good recycling facilities. The site was perfect. However, some of our bedcovers had chocolate on them!!! We found spares to use instead. The green headboard on the main bedroom had a strong smell of unwashed hair ( it seriously needs to be replaced). We had no WiFi and on enquiring we were informed the previous guests had used it up? There were plenty cleaning materials and cooking facility...

”The property was large, spacious, and generally clean, so overall our stay was not unpleasant. However, there were several issues that impacted our experience. We tried contacting reception on multiple occasions but were never able to get through, and the reception desk closes at 5pm, which further limited support when needed. As we had activities planned during the day, visiting reception in person was not always practical, making the lack of phone support particularly frustrating. The...