Bugthorpe Hotellit

”Friendly welcoming staff, varied menu and excellent food and atmosphere in the bar area. Good choice of breakfast and plenty of it. Clean and quiet room with a comfortable bed and small but adequate en-suite. We would stay again and would happily recommend it to others.”

”The staff in the restaurant were absolutely amazing each and everyone of them was brilliant in their job role the room was comfortable and clean the bed was very comfortable the food was beautiful and the breakfast was delicious x”

”Our room was in the Old Swan,it is a property that the Old Lodge must own. It's a few minutes walk from the lodge.It was ok but wouldn't stay again. Breakfast was lovely,fresh fruit, croissants, everything cooked to order. The only niggle was that we went for a drink in the lounge about 9 o clock,and it was just staff stood there ,one was swearing,which I don't think was acceptable in a posh establishment and while guests were present . Check in staff were lovely,but we won't be staying again.”

”Fabulous location. Lovely spa. Great breakfast and bar for a night cap. Gorgeous building”

”We received a warm welcome when we checked in. Our room was spotless and had quality bed/bedding etc. Also had a spacious, well appointed bathroom. We had an excellent night's sleep. We enjoyed dinner and breakfast here. All the food was first class and everyone who served us was very pleasant and helpful. Would definitely recommend this hotel.”

”The hotel rooms are a little dated and could probably benefit from a refurb but they are very clean and comfortable and the staff are friendly and helpful.”

”Breakfast was excellent and served by staff with a smile!Bar offering was excellent”

”Room had no view whatsoever, dated and overpriced”

”Great staff and stay”

”I stayed for 4 nights at the Holiday Inn in York. I was warmly greeted by the receptionist and was checked in quickly. As I don't use lifts, the receptionist arranged for my suitcase to be taken up to my room. My room, on the 2nd floor, was big and looked very clean. There was a double bed, 2 seater sofa, TV, plenty of hanging space but only 5 hangers, and tea/coffee making facilities. Whilst the bathroom was quite small it had everything you could want (shower only, no bath). There was plenty...

”The staff were lovely very helpful Room service was very good food was lovely But we were next to a fire door and it keeps on banging every time people walk through and very squeaky floor boads It was very clean but dated”

”A pleasure to stay here, and meet a friendly team. Good price and facilities many thanks!”

”The staff were polite and provide good customer service. The room was Clean and tidy. Bit dated fitting with a hotel of its age. Could do with Fridge and some modernisation to room. Breakfast was excellent and plenty of choice hot & cold.”