Matkat – Bŭrdarevo

Great time this hotel again, good location close flower street, good pool area, many many different food and drink because all inclusive.

It has everything you need and more. Clean spacious rooms, lobby, restaurant and poolside areas. Indoor pool, gym, steam room and sauna are a bonus. Great service from all staff and especially from the animation team. Food was varied enough with some special themed nights. The drinks selection is good enough with plenty of self-serve options. The self-serve ice cream machine was great as well. Good-sized pools with separate areas for children. A 20-minute walk to Nesebar.

The hotel is in a good condition, clean. Used towels are changed every day and the sheets every 4 days. Restaurant is clean and the personnel is very well trained. Good WiFi in our room. That's the good part. Now the bad part. -Over-crowded small parking, parked cars almost glued to each other at their directions. When you leave, although you ask them at the reception to make room for you, nothing happens. -Parking is after 12.00 at check-in and although there are free parking spaces, you are not allowed to park. This restriction is not mentioned either on the hotel site or on the booking sites. The attitude of security agents is arrogant. We were not even allowed to enter the hotel! - The bus to the beach does not have air conditioning although some races due to the bad program made are full. Passengers get to argue with each other. The first race to the beach is at 9.00, much too late and at lunch from the beach to the hotel there is a break between 11.40 and 13.10 even during the lunch table. Do managers want their guests to stop eating? Do they think they eat too much food? - Food and drinks are not at 4 * level. The coffee is instant, the drinks are fake, from the dispenser, the soups are tasteless, the cakes look good (some), but the taste is plastic. - The back lane with stairs leading to the resort is in very bad shape, dirty with unbearable odor at the end. - The adult entertainment quality was rather poor.

Das Essen war ok, teilweise war es lauwarm und trocken. Sonst war alles super!