Butlers Marston Hotellit

”Good points: Plenty of parking, Large rooms, Linen and towels provided, free toiletries. The cleaner was lovely and super helpful. Blackout curtains in rooms. Bad points: Facilities are NOT as advertised. No restaurant or bar, No WiFi, Not all rooms have TV & No pillow menu. Only 2 members of staff were helpful, No housekeeping during stay, decoration is very dated. Main reception is not manned 24hours and difficult to contact anyone on the emergency numbers. Windows dont open wide enough...

”Comfortable beds, lovely clean bedroom. Food excellent value for money. Staff very helpful.”

”Poor experience unfortunately. We checked in mid afternoon but, as we were attending an event elsewhere, we didn't get to our room until late evening. Firstly, we struggled to find our room as it was not clearly signed. On going into our room, we had no power at all. We had to prop open our door to let enough light in so that we could call somebody. They eventually resolved the issue and we managed to sleep, despite the very hard bed In the morning, the kettle was not working so we couldn't...

”Make sure that your booking hasn't been cancelled by a disgruntled staff member before you arrive. The room was nice and the bed comfortable. Breakfast was ok, it was greasy and I didn't dare try the egg because it looked only just cooked yet the yolk was hard. The other items were nice.”

”A delightful quiet country inn convenient to Stratford and Shipston. Very obliging staff and nice food.”

”Very friendly, welcoming, and helpful staff. Very relaxed atmosphere and excellent food.”

”We had an amazing stay, gorgeous shepherds huts in a lovely location. So nice to have the pub nearby! We stayed during the heatwave and our hut was particularly hot, the staff were so nice to prepare another more shaded hut for us for our second night, we really appreciated the gesture! Highly recommend!”

”Beautiful property, friendly and helpful staff, food in the restaurant is excellent.”

”It was a clean, comfortable, and very quiet room - with highly effective air conditioning, which was a god-send during recent extreme hot weather!”

”Everything good. Only minor issues were the shower had no hooks or shelves to put shampoo or shower gel or flanels/scrubbing. And the cooling fan in our room was super noisy, so couldn't be used. As I say, minor.”

”Historic property ,friendly staff”

”Hhhh”

”Property. Was very comfortable, relaxing.”

”Another great stay, clean, comfortable and welcoming.”

”Very friendly staff”

”We had a deluxe room on the second floor. It was extremely hot - due to the temperature outside being 33 degrees - we did have a fan but no air con. Nice shower and coffee machine and kettle. Small TV but comfortable, clean room in general. Staff were all polite and efficient. Breakfast was good and bar facilities were also good. The Hotel was well situated for visiting where we wanted to go - about 20 miles from Coventry and about 20 miles from Woodstock and about 10 miles from Farmer's Dog and...

”Check in could be improved. Arrived to a busy pub with customers waiting for service at the bar and no designated check in desk. Several staff just walked past us with our bags and no one acknowledged we were trying to check in for several minutes. The room was okay but not as shown on our booking confirmation - it was an attic room with very steep stairs and a not very safe landing area outside the door. The bathroom had been shoehorned in under a sloping ceiling - there was no shower, just...