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Arvostelut: Celtic Royal Hotel

3 out of 5
Celtic Royal Hotel
Bangor Street, Gwynedd, Caernarfon, Wales

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 475 kautta 1000 arvostelua" "
Arvosana 8 - Hyvä. 384 kautta 1000 arvostelua" "
Arvosana 6 - OK. 93 kautta 1000 arvostelua" "
Arvosana 4 - Huono. 38 kautta 1000 arvostelua" "
Arvosana 2 - Hirveä. 10 kautta 1000 arvostelua" "

9,0/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

8,4/10

Majoituspaikan kunto ja tilat

7,8/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Cristina

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fantastic
Yöpyi 2 yötä toukokuussa 2024
The Celtic Royal Hotel. Gwesty'r Celt. vastasi 10.5.2024
Thank you for the review!We hope to see you again

8/10 Hyvä

Agnieszka

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We enjoyed very much. Very frendly stuff, although we think that mini fridge and water should be provided in the room.
Yöpyi 3 yötä toukokuussa 2024
reception vastasi 6.5.2024
Thank You for your great review, we hope to see you again soon!

8/10 Hyvä

Daniel

Matkusti kumppanin kanssa
Very comfortable room and common areas.
Yöpyi 3 yötä huhtikuussa 2024
Celtic Royal Hotel vastasi 6.5.2024
Thank you for taking the time to provide your positive feedback, we hope you will visit again

8/10 Hyvä

Richard

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Downstairs area was nice and up to date .upstairs bedroom was tired and needed a refurbishing.
Yöpyi 1 yön huhtikuussa 2024
Celtic Royal Hotel vastasi 6.5.2024
Thank you for your positive review, we have taken your comments on boardPlease rest assured that bedroom refurbishments are ongoing

10/10 Loistava

Delyth

Liikematkailija
Hyvää: Majoituspaikan kunto ja tilat
A lovely hotel to stay in with good facilities. Walking distance to all amenities
Yöpyi 1 yön huhtikuussa 2024
Celtic Royal Hotel vastasi 6.5.2024
Thank you for your 5/5 review!We hope to see you again soon

10/10 Loistava

Jenny

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything from check in to checking out was perfect, staff very friendly, the pool/spa was so relaxing, will be back
Yöpyi 2 yötä huhtikuussa 2024
Celtic Royal Hotel, Gwesty'r Celt vastasi 22.4.2024
Thank you for taking the time to leave us a great review, we are so pleased you enjoyed your stay and we hope you will visit again soon.

8/10 Hyvä

Paven

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä huhtikuussa 2024
Celtic Royal Hotel, Gwesty'r Celt vastasi 22.4.2024
Thank you for your great review, we are pleased you enjoyed your stay and we hope you will visit again soon.

8/10 Hyvä

Elizabeth

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
The Celtic Royal Hotel. Gwesty'r Celt. vastasi 20.4.2024
Thank you for your great review, we hope you will visit again soon.

10/10 Loistava

Sarah

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We made full use of the swimming pool, sauna and steam room, very appreciated after a day of hiking. Homely rooms, loved the decor, reserved a room with a super king bed, mattress very comfortable, black out blinds included, we both has a very well rested sleep. Ate an evening meal in the bistro and had breakfast, great options for both and cooked as requested.
Yöpyi 1 yön huhtikuussa 2024
Celtic Royal Hotel vastasi 16.4.2024
Dear Sarah, Thank you for your fantastic feedbackWe appreciate your compliments of the bedrooms and your kind comments regarding our bar and restaurantWe hope you will visit us again

8/10 Hyvä

Stuart

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
The Celtic Royal Hotel. Gwesty'r Celt. vastasi 15.4.2024
Thank you for your great review, we are so pleased you enjoyed your stay and we hope you will visit again soon.

6/10 OK

Kerry

Matkusti kumppanin kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
Perfectly functional hotel. Some lovely areas but others that let it down. The pool and spa facilities were lovely but we unfortunately seemed to go at time when children’s swimming lessons were taking place. Bar was good and staff in there were super. Food was excellent but let down by the restaurant staff’s poor service which actually put us off eating in the hotel after the first experience. Room was fine but needed some updating and in need of a bit of decoration. Overall the staff were ok and the hotel fine but just not great.
Yöpyi 7 yötä huhtikuussa 2024
Celtic Royal Hotel vastasi 15.4.2024
Dear Kerry,Thank you for providing your feedback, we appreciate your compliments of the food and staffWe have taken your comments on board and will look into this to improve for the futureWe hope to see you again in the future

10/10 Loistava

Piotr

Matkusti lemmikkien kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had a great time at Celtic Royal Hotel. Everyone was super friendly and helpful, especially the reception lady who welcomed us there. She gave us lots of tips about interesting places to visit. We travelled with our dog and as a result of that we could not eat at the restaurant or bistro. However, our table was set up for us in the lobby. What a bonus! It felt like a private area to just for us. Also, we received a little treat for the dog which was waiting for us in our room. They have a fantastic swimming pool and gym that has just been renovated! Everything is clean and well maintained. My children loved the pool and my wife enjoyed the gym. Rooms would benefit from a bit of refresh but they're not bad at all. The hotel is located very close to all tourist attractions, including Snowdon, Aber Falls, Ugly house, Swallow Falls and many more. I highly recommend it!
Yöpyi 3 yötä huhtikuussa 2024
Celtic Royal Hotel vastasi 12.4.2024
Dear Piotr,Thank you for your fantastic review, we appreciate your kind comments regarding our staff and facilitiesWe hope you will visit us again soon

8/10 Hyvä

Asha

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
New swimming , steam and sauna area was really good
Yöpyi 2 yötä maaliskuussa 2024
Celtic Royal Hotel vastasi 11.4.2024
Thank you for your feedback, we are pleased to read your compliments of the refurbished leisure facilitiesWe hope you will visit us again

10/10 Loistava

Emma

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great for a family night away, pool was very good and convenient location to walk to the castle. The bar restaurant food is excellent and very child friendly.
Yöpyi 1 yön helmikuussa 2024
Celtic Royal Hotel vastasi 23.2.2024
Thank you for your excellent reviewWe are delighted to read your compliments of the hotel and facilitiesWe hope to see you again

8/10 Hyvä

Stephen

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We have stayed before and its a lovely base. Staff are good, we came in with a takeaway and the lady on reception asked if we would like plates and cutlery. Nice touch. Only thing i didn't like was the shower in the bath as you got soaked turning it on . Needs a door that is movable. Would go again . We have been twice in 6 weeks . Only other thing is maybe another staff member at check in as was busy , only one lady on . She was efficient but alone.
Yöpyi 1 yön helmikuussa 2024
Celtic Royal Hotel vastasi 23.2.2024
Thank you for your positive feedbackWe appreciate your comments and have taken your points on boardWe look forward to your next visit

8/10 Hyvä

Roshni

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Enjoyed the stay. Met our expectations. Had a lovely breakfast and the staff were really friendly. The facilities were amazing, thank you
Yöpyi 2 yötä helmikuussa 2024
Celtic Royal Hotel, Gwesty'r Celt vastasi 19.2.2024
Thank you for your great review, we are so pleased you enjoyed your stay and we hope you will visit again soon.

4/10 Huono

Sophie

Matkusti perheen kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Stayed here on the 15th to the 16th of Feb; we had a room for 3 people. We arrived at the hotel and from the outside it looked “nice”… the reception lovely… the receptionist even lovelier. We then went to our room, it was dated. The room was cold, you could hear the cars on the road and when exploring the new digs, there was poop in the toilet. It may have been backflow through the pipes but this pretty much just summed up the experience of the hotel. At the end of the day, it’s a room with a bed and it is what you make it. So we went for food. We were optimistic. This was a mistake. I had the rogan Josh dish, the naan bread was tiny.. not enough naan. Saying this; maybe it was a good thing as I felt horrific for little while afterwards. My relatives got the lamb. It was abysmal. It was either left over from the day before or they had brought it from ASDA across the road and microwaved it. Not value for money. AVOID. (The positive is that ASDA is opposite, so if you found the food to be underwhelming and had some unnerving texture to it, pop across the road and purchase food for a fuller stomach. Later, we went for a swim, the lady on the desk was helpful, she was brilliant. The swimming pool. It was not bad. If you want to use hotel as a base and a bed then book. Don’t go to the restaurant or do but it’s at your peril.
Yöpyi 1 yön helmikuussa 2024
reception vastasi 18.2.2024
Thank You very much for sending ourselves feedback.We apologize that you have had a few issues during your stay. We will investigate the issues mentioned and hopefully these will not be a problem again. We hope to welcome you back with us again.

10/10 Loistava

Costel Ionel

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It's hard to find anything negative to say about this hotel. The services are good, and the restaurant serves very good food (I recommend the lamb). The hotel staff are incredibly polite. I highly recommend it, with all the warmth and courtesy characteristic of Wales.
Yöpyi 3 yötä helmikuussa 2024
The Celtic Royal Hotel. Gwesty'r Celt. vastasi 17.2.2024
Thank you for the lovely feedback.We hope to see you again soon!

4/10 Huono

emma

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä helmikuussa 2024
The Celtic Royal Hotel. Gwesty'r Celt. vastasi 17.2.2024
Thank you for your review.We hope to see you again

8/10 Hyvä

Sahika

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Clean n comfortable
Yöpyi 1 yön helmikuussa 2024
The Celtic Royal Hotel. Gwesty'r Celt. vastasi 15.2.2024
Thank you for your feedback.We hope to see you again in the future

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 4 yötä helmikuussa 2024
The Celtic Royal Hotel. Gwesty'r Celt. vastasi 15.2.2024
Thank you for your review.We hope to see you again soon

10/10 Loistava

Tara

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was a great location, the staff very friendly, the pool was amazing.
Yöpyi 1 yön helmikuussa 2024
The Celtic Royal Hotel. Gwesty'r Celt. vastasi 8.2.2024
Thank you for your great review. We are so pleased you enjoyed your stay and we hope you will visit again soon.

8/10 Hyvä

bing

Yöpyi 2 yötä helmikuussa 2024
Celtic Royal Hotel, Gwesty'r Celt vastasi 21.3.2024
Thank you for your great review, we are glad you enjoyed your stay and we hope you will visit again soon.

8/10 Hyvä

Glanbia

Yöpyi 2 yötä tammikuussa 2024
Celtic Royal Hotel vastasi 1.2.2024
Thank you We hope to see you again.

8/10 Hyvä

Eamon

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
1 night stay, staff on reception very helpful and pleasant, leaving early they did a breakfast box at 3.30am. Very good service.
Yöpyi 1 yön tammikuussa 2024
Celtic Royal Hotel vastasi 30.1.2024
Thank you for your great review. We are pleased you enjoyed your stay and we hope you will visit again soon.

10/10 Loistava

G M

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Celtic Royal Hotel vastasi 28.1.2024
Thank You for your wonderful review, looking forward to seeing you again soon.

10/10 Loistava

Joanna

Yöpyi 3 yötä tammikuussa 2024
Celtic Royal Hotel vastasi 27.1.2024
Thank You for your wonderful review, looking forward to seeing you again soon

10/10 Loistava

Joanna

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Room was very cold , apart from that amazing stay as always
Yöpyi 4 yötä tammikuussa 2024
Celtic Royal Hotel vastasi 27.1.2024
We are sorry to hear the room was cold, we will investigate and fix the issue. We are very glad you enjoyed your stay. We look forward to seeing you again

8/10 Hyvä

Ivar

Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024
Management and Staff vastasi 18.1.2024
Thank you. We hope to see you again in the future.

10/10 Loistava

mike

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
Management and Staff vastasi 18.1.2024
Thank you. We hope to see you again in the future.

8/10 Hyvä

Trevor

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Management and Staff vastasi 18.1.2024
Thank you. We hope to see you again in the future.

10/10 Loistava

Joanna

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Always a great stay nothing is to much bother
Yöpyi 3 yötä tammikuussa 2024
Management and Staff vastasi 18.1.2024
Thank you. We hope to see you again in the future.

4/10 Huono

Jason

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Huoneen mukavuus
Cold
It’s was a nice room just very cold !!! They switched the heating off in the room around 9:30pm
Yöpyi 1 yön tammikuussa 2024
Celtic Royal Hotel vastasi 28.1.2024
Thank you for your feedback.Had you spoken to a member of staff, we would have extended the heating time for you.We hope to see you again in the future

8/10 Hyvä

Starr

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Staff were really helpful. Pool was closed for maintenance but was able to take children to local leisure centre for free. Only downside to the stay was the uneven hallways (up and down stairs) which was hard on a disabled guest.
Yöpyi 1 yön tammikuussa 2024
Celtic Royal Hotel vastasi 28.1.2024
Thank you for your feedback.We will take your comments on board.We hope to see you again in the future

8/10 Hyvä

peter

Yöpyi 7 yötä joulukuussa 2023
Management and Staff vastasi 18.1.2024
Thank you. We hope to see you again in the future.

10/10 Loistava

Donald

Yöpyi 1 yön joulukuussa 2023
Management and Staff vastasi 18.1.2024
Thank you. We hope to see you again in the future.

6/10 OK

claire

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good hotel overall, but I had booked it specifically to avail of the spa/pool facility so was very disappointed that these were not available. Looking again at the communication sent by the hotel, the closure was indicated at the bottom of the first email, which I missed. Other than that, it is a decent hotel. The food was disappointing.
Yöpyi 1 yön joulukuussa 2023
Celtic Royal Hotel vastasi 28.1.2024
Thank You for taking the time to leave a review, we rely on feedback in order to to improve the hotel and the experience we offer. We will take all mentioned on board and we hope to see you again soon.

8/10 Hyvä

Robert

Hyvää: Siisteys ja henkilökunta ja palvelu
Beginning to show its age. Rooms could do with an upgrade
Yöpyi 1 yön lokakuussa 2023
Celtic Royal Hotel vastasi 1.12.2023
Thank you for your review, we hope you enjoyed your stayWe have taken your feedback on board, please rest assured that room refurbishments are planned for the future

6/10 OK

John

Yöpyi 6 yötä lokakuussa 2023

4/10 Huono

Anthony

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Huoneen mukavuus
After I arrived at the hotel after a 5.5 hrs hour's drive from Bristol and before going out in the evening I went to bed for a couple of hours of sleep - I was awoken after a short period of time because of drilling going on in the premises - was told by the person in reception that drilling works was going on for another 2 hours and thus apart from being woken up I could not go back to sleep until 0830pm. This meant my stay at the hotel was not what i expected. Tony Hooper
Yöpyi 1 yön marraskuussa 2023
Celtic Royal Hotel vastasi 16.11.2023
Thank you for your feedback, we sincerely apologise that your stay was disturbedOn this occasion, the hotel was fully booked, please rest assured that an alternate room would have been offered if this was available

4/10 Huono

Tarkistettu asiakas

Liikematkailija
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Not great
Both the Pool and Gym were closed, but as this was booked quickly for a business trip, this was not clear enough. The receptionist was also obviously fed up of telling people this as her demeanour and attitude were very off putting. As those services were closed the hotel was grossly overpriced for quality recieved. The room was sweltering on entry, and there was hair stuck to the wall in the shower. Power points are not available next to the beds. The decor is old and outdated. The food was fairly bland, although restaurant staff relatively attentive and very polite.
Yöpyi 1 yön marraskuussa 2023
Celtic Royal Hotel vastasi 16.11.2023
Thank you for your feedback - we apologise that you were unable to use the leisure facilities during your stayThese facilities are currently closed for renovations.Expedia have been made aware of this and it is included in our listing when booking for the affected datesWe have taken your comments on board and hope you will visit us again

6/10 OK

Patrick

Huonoa: Siisteys
Yöpyi 1 yön marraskuussa 2023
Celtic Royal Hotel vastasi 16.11.2023
Thank you for your feedback - we hope you will stay with us again

4/10 Huono

Patrick

Matkusti perheen kanssa
Huonoa: Siisteys
Yöpyi 1 yön marraskuussa 2023
Celtic Royal Hotel vastasi 7.11.2023
Thank you for your review, we hope you will visit us again

10/10 Loistava

paul

Yöpyi 1 yön marraskuussa 2023
Celtic Royal Hotel vastasi 7.11.2023
Thank you for your 10/10 review!We hope you will stay with us again in the future

6/10 OK

Patrick

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
Celtic Royal Hotel vastasi 7.11.2023
Thank you for your feedbackWe look forward to your next visit

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Perfect!
Amazing hotel, in a brilliant location! We will definitely be back. Highly recommend.
Yöpyi 2 yötä lokakuussa 2023
Celtic Royal Hotel vastasi 31.10.2023
Thank you for your positive feedbackWe hope you enjoyed your stay and we look forward to your next visit

10/10 Loistava

Julie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön lokakuussa 2023
Celtic Royal Hotel vastasi 31.10.2023
Thank you for your 5* review!We hope you will visit us again

8/10 Hyvä

Gareth

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff were really friendly and helpful (especially the Spa). Town is 5 minute walk, as is harbour, both with selection of restaurants. Hotel has seaside atmosphere rather than boutique/ultra modern feel but was comfortable. Ample parking and easy to find.
Yöpyi 2 yötä lokakuussa 2023
Celtic Royal Hotel vastasi 27.10.2023
Thank you for your feedback, we are delighted to read your kind comments and hope you will stay with us again in the future

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The person at the desk when we checked in was fabulous (10/6/23 pm) - sorry we do not have her name, but she helped throughout our stay. Only suggestion - add a small refrigerator to room
Yöpyi 4 yötä lokakuussa 2023
Celtic Royal Hotel vastasi 27.10.2023
Thank you for your positive review, we are pleased to read your compliments of the staff and hope you will visit us again

10/10 Loistava

Albert

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Pleasant stay
Very comfortable
Yöpyi 1 yön lokakuussa 2023
Celtic Royal Hotel vastasi 27.10.2023
Thank you for your 10/10 review, we hope you will stay with us again