Caldwell Hotellit

”Very helpful, friendly staff. Good food. Interesting, old building but well modernised. Hamper style breakfast was difficult to eat in our room as there were no tables or chairs.”

”Avoid a room above the bar because of the noise. I think it must get its 3 star rating from the rooms in the new areas. The food was very mediocre. For food I would recommend The Fox Hole which is around a 5 minute walk. The setting saved my stay because it was lovely to sit by the river. The staff were very nice.”

”Friendly staff, room was value for money. A little disappointed that the restaurant was only serving same food as bar, especially as booked for a birthday. Bar staff very customer orientated and super friendly, made as fuss of hubby for his birthday.”

”We stayed for one night as a stopover on the way North and were very happy that we picked this Inn. The room was quite basic but perfectly adequate for our needs and in line with the price point. We had an evening meal in the bar area which was very good with generous portions and we were served by a lovely young lady who was very friendly and helpful. The cooked breakfast was nothing short of excellent with good quality ingredients, perfectly prepared.”

”Were there for a wedding, great venue, food was nice, especially the breakfast. The courtyard rooms are small but comfortable, although could do with some maintenance”

”Clean room but very dated Bed extremely uncomfortable Didn't sleep a wink due to bed and street lights outside of the bedroom Breakfast looked good but didnt eat it due to flies in the restaurant”

”Lovley stay and very clean”

”Really friendly staff, nice location and enjoyed the use of the pool/spa facilities Room was comfy but a bit dated and bathroom could do with a refresh Very accommodating for families”

”Great hotel and facilities. Enjoyed the sauna, hot tub and pool”

”The room was tired and Amenities were poor. Staff were unfriendly and unhelpful. Reception welcome was far from a welcome. The bathroom was filthy with black mould marks and the Bathroom door was completely rotten. The walls were paper thin - I was kept awake until after midnight. I phoning reception 3 times to ask if the room next door could turn their television down which was blaring for hours. After the third phone call over 2 hours they eventually did at 10.30pm. After this the room on the...

”Convenient, clean room, and nice people.”

”Loved the place, old building in a beautiful old town. It is what it is, if you want the Ritz then this isn't the place for you, but then there isn't a Ritz in Richmond. But it was fine for my wife and I, and I will definitely use again. Full English breakfast was great, along with cereal and toast and tea or coffee. Lovely”