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Arvostelut: Celtic Manor Resort

5 out of 5
Celtic Manor Resort
Chepstow Road, Coldra Wood, Newport, Wales

Arvostelut

8,2

Erittäin hyvä

Arvosana 10 - Loistava. 503 kautta 1008 arvostelua" "
Arvosana 8 - Hyvä. 235 kautta 1008 arvostelua" "
Arvosana 6 - OK. 113 kautta 1008 arvostelua" "
Arvosana 4 - Huono. 87 kautta 1008 arvostelua" "
Arvosana 2 - Hirveä. 70 kautta 1008 arvostelua" "

8,6/10

Siisteys

8,2/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

8,4/10

Majoituspaikan kunto ja tilat

8,0/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Asif, Hornchurch

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely hotel with wonderful ambiance and lush greenery all around. Good restaurants and great facilities
Yöpyi 2 yötä toukokuussa 2024

8/10 Hyvä

Simon

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Martin

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall a lovely stay, the room was lovely and food was excellent
Yöpyi 1 yön toukokuussa 2024
Michelle vastasi 21.5.2024
So pleased you had a lovely stay. Kind regardsMichelle

6/10 OK

sanjiv

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Lovely views The furniture in the room was tired
Yöpyi 1 yön toukokuussa 2024
Michelle vastasi 21.5.2024
Thank you for your review

10/10 Loistava

janith

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Michelle vastasi 21.5.2024
Thank you for the 5 star review

10/10 Loistava

Matthew

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Michelle vastasi 21.5.2024
Thank you for the 5 star review

8/10 Hyvä

Jordan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Vicky F vastasi 8.5.2024
Thank you for your review! We hope to welcome you back to the Resort in the near future.

10/10 Loistava

Annie

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I have stayed in many places around the world and so far the Celtic is my favourite spa hotel.
Yöpyi 1 yön huhtikuussa 2024
Vicky F vastasi 8.5.2024
Thank you for your review. We are pleased to read that you enjoyed your stay with us and look forward to welcoming you back to the Resort in the near future.

4/10 Huono

Shuaib

Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel is a little dated, at checkin room was unavailable however the upgrade option for a bigger room for extra £40 was available. How convenient, considering i’m a expedia gold member this should be offered for free if available. Celtic Manor is meant to be a a 5* hotel, but no lotion available in room, no late checkout and pool facilities are limited to 1x90mins or 2x45mins sessions which have to be pre booked. I’ve travelled the world and ive never had todo this at the busiest of busiest hotels. Finally cherry on the cake you have to pay £20 per night for parking. It’s a resort, you are only there to stay for the hotel, there is nothing nearby so you dont have any other choice but to park in their car park and pay! On checkout they dont want to even see you, you are told to leave your room card in any of the designated spots and any charges will be applied to your credit card you used at checkin. Felt like they just wanted your money, once they had this they didn’t want to know you.
Vicky F vastasi 24.4.2024
Thank you for your review. I am disappointed to hear that there were a few areas that failed to meet your expectations. Your comments will be discussed with our management to see where improvements can be made. Thank you once again.

10/10 Loistava

Steven

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very pleasant hotel
Yöpyi 1 yön huhtikuussa 2024
Vicky F vastasi 17.4.2024
Thank you for your review. We are pleased to read that you enjoyed your stay with us and look forward to welcoming you back to the Resort in the near future.

10/10 Loistava

HELLE

Yöpyi 1 yön huhtikuussa 2024
Vicky F vastasi 8.5.2024
Thank you for your 5/5 review! We hope to welcome you back to the Resort in the near future.

10/10 Loistava

HELLE

Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were extremely helpful, patient and friendly nothing was too much trouble. The valet parking was a fantastic plus with someone with mobility problems with the concierge going down to my car on two occasions for things I had forgotten. The food was delicious in all the venues we used especially The Grill. The shuttle bus is a great asset.
Yöpyi 2 yötä huhtikuussa 2024
Vicky F vastasi 16.4.2024
Thank you for your review. We are pleased to read that you enjoyed your stay with us and look forward to welcoming you back to the Resort in the near future.

6/10 OK

Andrew

Matkusti perheen kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Ok I'm being ultra picky here! Total transparency, we had our wedding reception here 14 years ago so probably looking through it with rose tinted glasses and whilst staying we took a very happy trip down memory lane but on this trip it just seems like the Celtic Manor are looking at every opportunity to make money from you and to cut back on things in the room to save even more money Charge £10 for parking in the outside car park No bottled water in the room No pen/pencil or notepad in the room No outdoor furniture on the balcony net result drag the arm chairs from the room outside so we could enjoy the views from the balcony Canopy over the balcony rusted and several holes in the canopy Moss and paint peeling of the down pipes of the guttering Steak on six facia pieces missing below window Weeds growing out of the gutter where metal gutter guard has been placed Paint work looks old in need of refresh plus lots of knocks and marks on the wall from where bags have maybe touched the wall Final thing was that when we woke up we had a invoice under the door for £20 as apparently myself and a gentleman named "Joshua Lewis" (I don't know anyone by this name, and during this stay it was only my wife and I that were staying) had dined at the Olive Tree when in fact we didn't eat there until breakfast the following morning, so that was a bit disappointing to have to go and sort that out Ultra picky, but as I stay in lots of hotels with my job, I just felt there is work to do here
Yöpyi 1 yön huhtikuussa 2024
Vicky F vastasi 16.4.2024
Thank you for your review. I am disappointed to hear that there were a few areas that failed to meet your expectations.We will be using your feedback as part of our on-going staff training, as we are constantly seeking to improve every aspect of our guests experience during their stay with us. Thank you once again.

10/10 Loistava

Simon

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The place it self is lovely, over priced drinks but we still enjoyed our stay
Yöpyi 2 yötä huhtikuussa 2024
Vicky F vastasi 16.4.2024
Thank you so much for sharing your recent experience at The Celtic Manor Resort. Your feedback means a lot to us. We look very much forward to your return.

8/10 Hyvä

Carl

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely resort with plenty of activities for a grown-up getaway. Location is right on the M4 so easy link to Cardiff. A good number of restaurants to choose from although you may want to book in advance for some. Thoroughly recommend Rafters looking over the 2010 Golf course. Rooms were comfortable, clean and tidy. Prices vary a lot depending on when you book, but our weekend in April was superb value.
Yöpyi 2 yötä huhtikuussa 2024
Vicky F vastasi 16.4.2024
Thank you for your review. We are pleased to read that you enjoyed your stay with us and look forward to welcoming you back to the Resort in the near future.

10/10 Loistava

Hattie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything felt very easy and smooth and well run. Staff were all excellent. Lovely spa, very comfortable rooms, lots of dining options all delicious. We'll be back.
Yöpyi 1 yön huhtikuussa 2024
Vicky F vastasi 16.4.2024
Thank you for your review. We are pleased to read that you enjoyed your stay with us and look forward to welcoming you back to the Resort in the near future.

10/10 Loistava

Rebekah

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Extremely expensive to park on top of the expense to stay.
Yöpyi 1 yön huhtikuussa 2024
Vicky F vastasi 14.4.2024
Thank you so much for sharing your recent experience at The Celtic Manor Resort. Your feedback means a lot to us. We look very much forward to your return.

10/10 Loistava

Colette

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
A very special experience
Yöpyi 1 yön huhtikuussa 2024
Vicky F vastasi 14.4.2024
Thank you for your review. We are pleased to read that you enjoyed your stay with us and look forward to welcoming you back to the Resort in the near future.

8/10 Hyvä

Gordon

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice stay
Yöpyi 1 yön huhtikuussa 2024
Vicky F vastasi 11.4.2024
Thank you for you review. We hope to welcome you back to the Resort in the near future.

8/10 Hyvä

Elaine

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely stay, beautiful hotel and so easy to get to the ICC Wales where we were going to a gig, just a few minutes walk. Not 5 stars as food was average. We ate at the grill and the the olive tree for breakfast. Everything else was lovely snd would definitely return
Yöpyi 1 yön huhtikuussa 2024
Vicky F vastasi 10.4.2024
Thank you for your review. We are pleased to read that you enjoyed your stay with us and look forward to welcoming you back to the Resort in the near future.

8/10 Hyvä

Andrew

Very enjoyable break, Maybe breakfast could be added to the rate, rather than an extra
Yöpyi 1 yön huhtikuussa 2024
Vicky F vastasi 10.4.2024
Thank you so much for sharing your recent experience at The Celtic Manor Resort. Your feedback means a lot to us. We look very much forward to your return.

10/10 Loistava

Karen

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everywhere was amazing, we will be back.
Yöpyi 1 yön huhtikuussa 2024
Vicky F vastasi 10.4.2024
Thank you for your review. We are pleased to read that you enjoyed your stay with us and look forward to welcoming you back to the Resort in the near future.

8/10 Hyvä

Graeme

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was excellent except the key system on the doors were terrible. Wife nearly wet herself when the app wouldn’t work and required a 5-10 min round trip for manual keys. Also only 2 lifts for so many people to go up to the rooms or back down is ridiculous. Totalled 40 mins waiting for lifts in less than a 30 hours stay. Spoiled the trip to be honest but will give it another chance
Yöpyi 1 yön huhtikuussa 2024
Vicky F vastasi 10.4.2024
Thank you for your comments following your recent stay with us. I am disappointed to hear that you experienced issues with the app. We will ensure your feedback is shared with the management team to see where improvements can be made. Thank you once again.

4/10 Huono

Rachel

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu
A few hiccups on arrival. Dinning a wasn’t great experience to be fair we waited almost 40 mins for a drink to come to the table. Cocktail bar wasn’t the best 30 min wait as well over all lovely staff bit a bit of a slow service to say the least. Apart from that it was ok. I Would go back again lovely hotel.
Yöpyi 1 yön huhtikuussa 2024
Vicky F vastasi 10.4.2024
Thank you for your review. I am disappointed to hear that there were a few areas that failed to meet your expectations. Your comments will be discussed with our management to see where improvements can be made. Thank you once again.

10/10 Loistava

David

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great resort. Staff are polite and helpful. Shuttle service around the resort really useful. Upgrade to signature room was a great option, with a lounge and room with balcony.
Yöpyi 2 yötä huhtikuussa 2024
Vicky F vastasi 10.4.2024
Thank you for your review. We are pleased to read that you enjoyed your stay with us and look forward to welcoming you back to the Resort in the near future.

2/10 Hirveä

Kyle

Yöpyi 1 yön huhtikuussa 2024
Vicky F vastasi 25.4.2024
Thank you for your review. It's always appreciated when guests take the time to post. Thank you once again

10/10 Loistava

Brandon

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent stay well looked after and made welcome
Yöpyi 2 yötä huhtikuussa 2024
Vicky F vastasi 10.4.2024
Thank you for your review. We are pleased to read that you enjoyed your stay with us and look forward to welcoming you back to the Resort in the near future.

10/10 Loistava

Richard

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Our family with 2 kids under 10 had a great Easter weekend at Celtic Manor - lots of fun outdoor activities during the day and good bar areas / restaurant choice in the evening. Wife enjoyed her Spa treatments while the boys played in the pool. Perfect for a long weekend break!
Yöpyi 2 yötä maaliskuussa 2024
Vicky F vastasi 4.4.2024
Thank you for your feedback. We are pleased to read that you enjoyed your stay and hope to welcome you back to the Resort in the near future.

8/10 Hyvä

JUDY

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel overall is nice but there were a lot of small children running wild around the lobby area and bars. Not enough lifts to the floors and we were unable to book dinner in the hotel as all restaurants were fully booked at reasonable eating hours. The spa session was too short and had to be booked in advance.
Yöpyi 2 yötä maaliskuussa 2024
Vicky F vastasi 4.4.2024
Thank you for taking the time to offer your feedback following your recent stay. We hope to welcome you back to the Resort in the near future.

6/10 OK

Kelly

Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
No swimming options Buffet choices not avalable Card charged then refunded then chaged again 26 pounds for 2 drinks!!!!
Yöpyi 1 yön maaliskuussa 2024
Vicky F vastasi 4.4.2024
Thank you for your feedback. It's always appreciated when guests take the time to post.

8/10 Hyvä

Rebecca

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Always lovely to stay there
Yöpyi 1 yön maaliskuussa 2024
Vicky F vastasi 8.5.2024
Thank you for your review. We hope to welcome you back to the Resort in the future.

10/10 Loistava

Debbie

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Room clean tidy comfortable with working amenities. Bit pricey especially overnight car park £20!
Yöpyi 1 yön maaliskuussa 2024
Vicky F vastasi 4.4.2024
Thank you for your feedback. We are pleased to read that you enjoyed your stay and hope to welcome you back to the Resort in the near future.

8/10 Hyvä

emma

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön maaliskuussa 2024
Vicky F vastasi 4.4.2024
Thank you for your feedback. We hope to welcome you back to the Resort in the near future.

6/10 OK

liz

Matkusti pienten lasten kanssa
So it's a nice hotel but not all that. Nothing more exciting than a Park Plaza or Novotel. Room a bit dated, cigatette burn or similar in the bath, activity room - marks all over the walls also on stairs. Iron in the room had broken plastic. No water in the room. Just looks like it needs a bit of TLC. Lift broken which causes queues. Paid extra for Easter activities which were a bit rubbish in a room far too small for all the kids and parents so didn't bother going to the second one..waste of £20. Make sure to ask them to remove the discretionary service charge at dinner? which we did. Positive: Dinner and breakfast were nice, grounds are lovely. Free chocolate fountain in the Foyer as it was Easter weekend.
Yöpyi 1 yön maaliskuussa 2024
Vicky F vastasi 4.4.2024
Thank you for your review. I am disappointed to hear that there were a few areas that failed to meet your expectations. Your comments will be discussed with our management to see where improvements can be made. Thank you once again.

10/10 Loistava

David

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything Was Absolutely Spot On....No Complaints At All. Definitely Will Be Returning.
Yöpyi 1 yön maaliskuussa 2024
Vicky F vastasi 4.4.2024
Thank you for your feedback. We are pleased to read that you enjoyed your stay and hope to welcome you back to the Resort in the near future.

10/10 Loistava

Shamim

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great staycation! Relaxing and perfect for a short stay. Celtic manor has fantastic spa facilities, would recommend and stay again
Yöpyi 2 yötä maaliskuussa 2024
Vicky F vastasi 4.4.2024
Thank you for your feedback. We are pleased to read that you enjoyed your stay and hope to welcome you back to the Resort in the near future.

8/10 Hyvä

Michelle

Yöpyi 1 yön maaliskuussa 2024
Vicky F vastasi 14.4.2024
Thank you for your review! We hope to welcome you back to the Resort in the near future.

10/10 Loistava

Denise

Matkusti kumppanin kanssa
Fantastic staff couldn’t do enough for you Mannerism excellent very polite overall a very good service and excellent night sleep and
Yöpyi 1 yön maaliskuussa 2024
Vicky F vastasi 24.3.2024
Thank you for your review. We are pleased to read that you enjoyed your stay with us and look forward to welcoming you back to the Resort in the near future.

10/10 Loistava

Jane

Yöpyi 1 yön maaliskuussa 2024
Vicky F vastasi 14.4.2024
Thank you for your 5/5 review! We hope to welcome you back to the Resort in the near future.

6/10 OK

Diana

Yöpyi 1 yön maaliskuussa 2024
Vicky F vastasi 14.4.2024
Thank you so much for sharing your recent experience at The Celtic Manor Resort. We hope to welcome you back to the Resort in the future.

8/10 Hyvä

chris

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
.
Yöpyi 1 yön maaliskuussa 2024
Vicky F vastasi 26.3.2024
Thank you for your review. We hope to welcome you back to the Resort in the future.

8/10 Hyvä

Sara

Yöpyi 1 yön maaliskuussa 2024
Vicky F vastasi 10.4.2024
Thank you for your review! We hope to welcome you back to the Resort in the near future.

4/10 Huono

allegra

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
It is right on the M4
Yöpyi 4 yötä maaliskuussa 2024
Vicky F vastasi 21.3.2024
Thank you so much for sharing your recent experience at The Celtic Manor Resort. Your feedback means a lot to us. We look very much forward to your return.

4/10 Huono

Maziar

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Room service is poor . I have to asked 5times to bring few empty glasses to our room . Never happened.
Yöpyi 1 yön maaliskuussa 2024
Abbie vastasi 17.3.2024
Thank you for your review. I am disappointed to hear that there were a few areas that failed to meet your expectations. Your comments will be discussed with our management to see where improvements can be made. Thank you once again.

10/10 Loistava

Anne

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Abbie vastasi 17.3.2024
Thank you for your review. We look forward to welcoming you back to the Resort in the near future.

8/10 Hyvä

Huw

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Abbie vastasi 17.3.2024
Thank you for your review. We look forward to welcoming you back to the Resort in the near future.

10/10 Loistava

Brandon

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Abbie vastasi 17.3.2024
Thank you for your review. We look forward to welcoming you back to the Resort in the near future.

8/10 Hyvä

Bridget

Yöpyi 1 yön maaliskuussa 2024
Vicky F vastasi 26.3.2024
Thank you for your review. We hope to welcome you back to the Resort in the future.

10/10 Loistava

Veronica, Pinner

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A great stay for my step son's 21st birthday. Friendly service, they made a real fuss of the birthday boy, good food and lovely clean, comfortable rooms. We thoroughly enjoyed our stay.
Yöpyi 1 yön maaliskuussa 2024
Vicky F vastasi 6.3.2024
Thank you for your lovely review of our property following your recent visit. It is lovely to see you enjoyed not only the hotel facilities but our team looked after you so well. We look forward to welcoming you back to the Resort in the near future.

10/10 Loistava

Kate

Hyvää: Siisteys
Yöpyi 1 yön maaliskuussa 2024
Vicky F vastasi 6.3.2024
Thank you for your review! We hope to welcome you back to the Resort in the near future.