Baari (majoituspaikassa)
Tarkista saatavuus

Arvostelut: Cumbria Park Hotel

3 out of 5
Cumbria Park Hotel
32 Scotland Road, Carlisle, England

Arvostelut

8,0

Erittäin hyvä

Arvosana 10 - Loistava. 249 kautta 793 arvostelua" "
Arvosana 8 - Hyvä. 341 kautta 793 arvostelua" "
Arvosana 6 - OK. 119 kautta 793 arvostelua" "
Arvosana 4 - Huono. 58 kautta 793 arvostelua" "
Arvosana 2 - Hirveä. 26 kautta 793 arvostelua" "

8,2/10

Siisteys

8,4/10

Henkilökunta ja palvelu

7,6/10

Palvelut/mukavuudet

7,4/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

JANET

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We were very fortunate and were upgraded to the Rickerby Suite - loved it! Thank you
Yöpyi 1 yön huhtikuussa 2024
Neil Bell Front Of House Manager vastasi 5.5.2024
Thank you for your comments Janet

8/10 Hyvä

Aline

Yöpyi 1 yön huhtikuussa 2024

8/10 Hyvä

Donald

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Breakfast was excellent.
Yöpyi 1 yön huhtikuussa 2024
Noble - Duty Manager vastasi 27.4.2024
Thank you for taking the time to rate your stay with us. We look forward to seeing you soon.

10/10 Loistava

Timothy

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly staff, refurnished and clean hotel, good breakfast.
Yöpyi 1 yön huhtikuussa 2024
Noble - Duty Manager vastasi 19.4.2024
Thank you for taking the time to review your stay. We're delighted that you enjoyed your stay with us.

10/10 Loistava

Karen

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
A great hotel for an overnight stay and a short visit to Carlisle. Very polite, friendly staff. Comfortable rooms. Great value for money. I would happily stay again.
Yöpyi 1 yön huhtikuussa 2024
Neil Bell Front Of House Manager vastasi 17.4.2024
Thank you for taking the time to review your stay. We're delighted that you enjoyed your stay with us.

8/10 Hyvä

Manpreet

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice. Supportive and caring staff. The room offered was not a good value for money.
Yöpyi 1 yön huhtikuussa 2024
Neil Bell Front Of House Manager vastasi 13.4.2024
Thank you for taking the time to review your visit to the hotel.

8/10 Hyvä

Tim

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very friendly staff who couldn't do enough for you.
Yöpyi 2 yötä maaliskuussa 2024
Neil Bell Front Of House Manager vastasi 4.4.2024
Thank you for your comments. We are delighted that you enjoyed our customer service

10/10 Loistava

Margaret

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel with a very good price. Breakfast was fabulous. Will definitely return
Yöpyi 1 yön maaliskuussa 2024
Neil Bell Front Of House Manager vastasi 27.3.2024
Thank you for taking the time to review your stay with us. We are so pleased that you enjoyed your stay with us

8/10 Hyvä

alistair

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Neil Bell Front Of House Manager vastasi 16.3.2024
Thank you for taking the time to rate your stay with us

6/10 OK

Andrew

Yöpyi 1 yön maaliskuussa 2024
Neil Bell Front Of House Manager vastasi 4.4.2024
Thank you for taking the time to rate your stay

10/10 Loistava

James

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good reception area, very good foyer area and bar. Staff amazing, great breakfast choice. Will return. I think Noble deserves a special mention, amazing staff member.
Yöpyi 2 yötä maaliskuussa 2024
Neil Bell Front Of House Manager vastasi 12.3.2024
Thank you for your review, we're delighted that you enjoyed your stay with us. We will pass your comments on to Noble, whilst all the staff work as a team it is always heartening when guests praise individual staff members who have made their stay memorable.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good base for cycling Hadrian's Wall
We used the hotel as a base while cycling Hadrian's Wall. Started at the hotel and caught a train to Maryport, stayed again on the way through Carlisle, and then caught a train back from South Shields and stayed again, leaving our car at the hotel. Very convenient location for anyone walking or cycling Hadrian's Wall. Breakfast was a buffet, with plenty of choice. The 3 rooms we had all faced the carpark and were quiet. There was space to leave our bikes inside, which was handy.
Yöpyi 1 yön syyskuussa 2022
Noble - Duty Manager vastasi 18.4.2024
Thank you for commenting on your visit to the hotel. We are pleased to read that you enjoyed your stay with us. We look forward to seeing you soon.

8/10 Hyvä

Elaine

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 3 yötä lokakuussa 2022
Neil Reception Manager vastasi 31.10.2022
Thank you for taking the time to rate your stay with us

10/10 Loistava

Stephen

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great food friendly staff used a few times before would recommend
Yöpyi 1 yön lokakuussa 2022
Neil Reception Manager vastasi 31.10.2022
Thank you for your comments and for rating us as a 10

10/10 Loistava

Bob

Yöpyi 1 yön lokakuussa 2022
Neil Reception Manager vastasi 31.10.2022
Thank you for your 10/10 rating

10/10 Loistava

Jackie

Yöpyi 1 yön lokakuussa 2022
Neil Reception Manager vastasi 17.10.2022
Thank you for rating your stay as 10/10

10/10 Loistava

James

Yöpyi 1 yön lokakuussa 2022
Neil Reception Manager vastasi 17.10.2022
Thank you for rating your stay as 10/10

2/10 Hirveä

Mark

Yöpyi 2 yötä lokakuussa 2022
Neil Reception Manager vastasi 1.11.2022
Thank you for rating your stay. We are obviously disappointed to score a 2/10. We would be grateful if you could give us some details of the issues that you had in order that we can identify areas where we need to improve

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Comfortable city hotel
Cozy room with comfortable bed. The breakfast buffet was excellent. Hotel has its own private parking and is in a good location for walking into the city centre, yet away from the bustle of the city.
Yöpyi 1 yön lokakuussa 2022
Neil Reception Manager vastasi 8.10.2022
Thank you for commenting on your visit to the hotel. We are pleased to read that you enjoyed your stay with us.

8/10 Hyvä

Simona

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice, hotel with a good amplacement from the town center. Friendly and helpfull staff. Good cleaning and nice decoration. However I think you should probably give more details about how to get to the parking area. Overall, that was a good experience!
Yöpyi 1 yön syyskuussa 2022
Neil Reception Manager vastasi 8.10.2022
Thank you for taking time to comment on your visit, we appreciate your feedback

10/10 Loistava

Nigel

Yöpyi 1 yön syyskuussa 2022
Neil Reception Manager vastasi 8.10.2022
Thank you for your 10/10 rating

4/10 Huono

john

Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Sadly the Cumbria Park Hotel has got a bit shabby since we last stayed about 4 years ago. The carpets looked dirty and our shower didn't work.
Yöpyi 1 yön syyskuussa 2022
Neil Reception Manager vastasi 8.10.2022
Thank you for your feedback. we will pass your comments to the relevant departments

8/10 Hyvä

Robert G

Yöpyi 1 yön syyskuussa 2022
Neil Reception Manager vastasi 8.10.2022
Thank you for rating your stay with us

10/10 Loistava

james

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
I was surprised how nice the hotel was I'd definitely stay again
Yöpyi 1 yön syyskuussa 2022
Neil Reception Manager vastasi 25.9.2022
Thank you for your comments James

10/10 Loistava

Susi

Yöpyi 1 yön syyskuussa 2022
Neil Reception Manager vastasi 8.10.2022
Thank you for rating your stay as 10/10

8/10 Hyvä

Andrew

Yöpyi 1 yön syyskuussa 2022
Neil Reception Manager vastasi 21.9.2022
Thank you for rating your stay with us

8/10 Hyvä

Ronald

Yöpyi 2 yötä syyskuussa 2022
Neil Reception Manager vastasi 21.9.2022
Thank you for rating your stay with us

4/10 Huono

Rui

Yöpyi 1 yön syyskuussa 2022
Neil Reception Manager vastasi 21.9.2022
Thank you for rating your stay with us. You only rated us as a 4. We would be interested to know the reasons for the low score in order that we can look at improving the ares of concern

8/10 Hyvä

Carol

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön syyskuussa 2022
Neil Reception Manager vastasi 21.9.2022
Thank you for rating your stay with us

8/10 Hyvä

Maxine

Yöpyi 1 yön syyskuussa 2022
Neil Reception Manager vastasi 21.9.2022
Thank you for rating your stay with us

8/10 Hyvä

Paula

Yöpyi 1 yön elokuussa 2022
Neil Senior Receptionist vastasi 17.8.2022
Thank you for rating your stay with us

10/10 Loistava

S

Yöpyi 1 yön elokuussa 2022
Neil Reception Manager vastasi 15.8.2022
Thank you for rating your stay with us as 10/10

4/10 Huono

Mark

Yöpyi 1 yön elokuussa 2022
Neil Reception Manager vastasi 12.8.2022
Thank you for rating your stay with us. We are obviously disappointed that your rating is only a 4. Can you provide us with details of any issues you had in order that we can investigate with relevant Department Managers

10/10 Loistava

Sue

Yöpyi 2 yötä elokuussa 2022
Neil Reception Manager vastasi 12.8.2022
Thank you for rating your stay 10/10

8/10 Hyvä

Stuart

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2022
Neil Reception Manager vastasi 12.8.2022
Thank you for taking the time to rate your visit to the hotel

8/10 Hyvä

Denise

Yöpyi 3 yötä heinäkuussa 2022
Neil, Senior Receptionist vastasi 1.8.2022
Thank you for rating your stay with us

10/10 Loistava

Mr Christopher Q

Yöpyi 2 yötä heinäkuussa 2022
Neil, Senior Receptionist vastasi 1.8.2022
Thank you for rating your stay as 10/10

10/10 Loistava

michael

Yöpyi 2 yötä heinäkuussa 2022
Neil, Senior Receptionist vastasi 28.7.2022
Thank you for rating your stay as 10/10. We're delighted that you enjoyed your visit

10/10 Loistava

Rosemary

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Carlisle
Great, friendly staff. Couldn't do enough to help us. Breakfast was lovely. Highly recommended.
Yöpyi 2 yötä heinäkuussa 2022
Neil Reception vastasi 26.7.2022
Thank you for your review and your recommendation. We are delighted that you enjoyed your stay with us.

6/10 OK

Janice

Matkusti ryhmän kanssa
Good location
Good location. A little tired and with bath towels that were only a little bigger than hand and rather worn.
Yöpyi 1 yön heinäkuussa 2022
Neil Senior Receptionist vastasi 24.7.2022
Thank you for taking the time to review your visit to the hotel. We appreciate your feedback and will take your comments on board

6/10 OK

Kwok Wah

Yöpyi 3 yötä heinäkuussa 2022
Neil Senior Receptionist vastasi 24.7.2022
Thank you for rating your stay with us

4/10 Huono

Nicola

Liikematkailija
Huonoa: Majoituspaikan kunto ja tilat
Don’t bother
The food for my evening meal was really disappointing. I changed the side of my salmon main to roasted garlic potatoes which came and had been microwaved and soggy yet hard in the middle, the pea shoot topping on my salmon consisted of 1 leaf. There was a fire alarm at 2 am with no presence from hotel staff for over 30 minutes no guest call and people were left outside in the middle of the night not knowing what to do. In the morning as I was running late after very little sleep I tired to call down regarding breakfast several times with no answer on the desk so I left without it. No drinking water in the room in this heat and 2 plug sockets located next to the door on the opposite side of the room to the bed.
Yöpyi 1 yön heinäkuussa 2022
Neil Reception vastasi 19.7.2022
Thank you for your review of your stay. All customer feedback, both positive and negative is very important to us as we use this to improve our service and facilities. We have taken your comments on board and will discuss them with the relevant departmental managers

8/10 Hyvä

Paul

Liikematkailija
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Overview
The gull’s were vey noisy. I stopped on a very hot summer evening so the windows need to stay open. The food was excellent. I had the chicken Kiev. Top marks to the chief.
Yöpyi 1 yön heinäkuussa 2022
Neil, Senior Receptionist vastasi 16.7.2022
Thank you for reviewing the stay. We're delighted that you enjoyed the food during your visit. There are some gulls nesting on the roof of the hotel and the adjacent school. Unfortunately, as they are protected we cannot move them on until their chicks have flown the nest.

6/10 OK

sheila

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Very friendly staff and a convenient location for exploring Carlisle and the surrounding area. Breakfast was good, more so at the weekend. Our room needed a larger bed and an update to the bathroom.
Yöpyi 4 yötä heinäkuussa 2022
Neil, Senior Receptionist vastasi 16.7.2022
Thank you for taking the time to comment on your visit to the hotel

6/10 OK

Chris

Yöpyi 1 yön heinäkuussa 2022
Neil, Senior Receptionist vastasi 16.7.2022
Thank you for taking the time to rate your stay

8/10 Hyvä

Myles

Yöpyi 1 yön heinäkuussa 2022
Neil, Senior Receptionist vastasi 16.7.2022
Thank you for taking the time to rate your stay

8/10 Hyvä

Isabelle

Yöpyi 1 yön heinäkuussa 2022
Neil, Senior Receptionist vastasi 16.7.2022
Thank you for taking the time to rate your stay

4/10 Huono

Harry

Yöpyi 2 yötä heinäkuussa 2022
Neil, Senior Receptionist vastasi 16.7.2022
Thank you for rating your stay with us. We are obviously disappointed that you have only scored us as a 4. We would be grateful if you provide us with some details of the issues that you had in order that we can investigate. All feedback is important to us in order that we can improve our service to guests.

6/10 OK

Adrian

Yöpyi 2 yötä heinäkuussa 2022
Neil, Senior Receptionist vastasi 16.7.2022
Thank you for rating your stay with us

10/10 Loistava

Alison

Yöpyi 1 yön heinäkuussa 2022
Neil, Senior Receptionist vastasi 16.7.2022
Thank you for your 10/10 rating