Cedar Hill Hotellit

”While staying at the heritage inn, the first thing I noticed was that the room phones did not work. I then called the front desk from my cell phone and watched no one answer the phone. I didn’t get my room cleaned or received fresh towels at all and had to walk to the front desk for more toilet paper. Then the pool was ice cold each day and no one came to assist in making the experience better. ”

”This hotel was an unexpected surprise! We arrived about 5:00, just in time for dinner! The assortment of food was amazing! Next morning, breakfast was served , too! The rooms were very nice and comfortable… we will return!”

”The staff I experienced was overall phenomenal but the property condition was horrific. Everything was dirty and slapped together with little care for quality. The whole property outside was covered in trash and there’s a homeless camp in the back. People were sleeping in their car in the parking lot and sending their kids in to let them in the locked doors. It was a lot of money to spend on such a trashy place. The elevator not working was a major inconvenience especially since I’m disabled and...

”Our room was dirty. The bathroom was FILTHY, moldy and mildew everywhere accompanied by hairs that didn’t belong to us. Spider webs in every upper and lower corner of the room. Cobwebs on the ceiling . Stains on the bed sheets and comforter. We requested a non smoking room two times and our room smelled like there was an entire pack of cigarettes burning. We didn’t have an ice bucket because they are not required to keep them for every room. The front desk said they had a handful of them, but...

”Pet friendly ”

”Clean room Good staff Good breakfast Everything was good.”

”Almost everything was perfect. Check in felt slightly rushed. The huge disappointment was the morning of checkout I had planned to visit the pool until I had to leave because the evening before it overflowing with children. Not a problem to me but I didnt want to get in the way of the kids playing. Plus water needed attention. I figured they would balance water overnight. Well needless to say by 11am the next morning I still couldn't swim and it was checkout time the pool was closed the cleaning...

”Very clean and well run hotel! ”

”Parking was a cinch. The location is serene and relaxed. A darling wine bar across the street and Walgreens is a 3-minute walk. The free breakfast was a bit chaotic but adequate. I was dismayed to see teenagers wearing pajamas in the breakfast area and well-fed families hoarding food, but this is the new normal, I guess. ”

”good location but very run down- Toilet was leaking”

”The hotel looked like it was brand new. The room was clean and fresh. Housekeeping and front desk staff were outstanding. Great coffee machine with options for cappuccino's, vanilla lattes, regular coffee, Americano's and vanilla cappuccino's. Best hotel coffee ever. Also 24-7 soft ice cream dispenser. Breakfast attendant kept everything stocked.”

”Clean room.”

”Mold in room, hole in wall, dirty sheets, smelt musty. Breakfast server cold biscuits and watered down meatless gravy, warm milk and a broken juice machine. Save the suffering and sleep in you car or keep driving”

”Clean room, sufficient breakfast, quiet for sleep, staff was great.”

”Room could be better ”

”Breakfast menu is extremely limited. Breakfast does not have bread/ butter.”

”Room was clean, very roomy, lots of towels, staff was kind and very helpful, the online registration was great and cut down a lot of time, would definitely stay again if needed ”