Cenote Carwash: Opastetut kierrokset ja aktiviteetit

Disappointed with hotel standard, food was ok but not great, chased out of my hotel room before checkout time and disappointed for rhe price

Me encantó la variedad de restaurantes para comer y el espacio muy limpio

I noticed that one of the copies the hotel personal gave me to sing for check in was for Expedia showing the room and level of my hotel room but, without any explanation they gave me the key for a different room of different value, less value! The next negative things in the hotel are: The hotel was in reparation of some rooms, some areas & main entrance. The hotel changed his policy of cleaning the rooms, they didn’t clean our room while we were there, no toilet paper or soap for a while. It was impossible to get a reservation in a different restaurant. One of the restaurants was closed indefinitely. The hotel staff service was very bad. If you need copies or pictures I have some to confirm my complaint. Thank you.