Matkat – Cerro la Ballena

Nopea ja ystävällinen palvelu

Great experience- great location

First, this is no a traditional hotel. It’s two floors of a dirty old apartment building. You enter via door code next to several trash cans and walk up two flights of stairs to an elevator to the third floor reception, which is only open 8am-3pm. Staff was helpful providing after hours access via WhatsApp chat. The room was fortunately cleaner and brighter than the stairway and corridor, which stank of cigarette smoke, with modern finishes. However, the air conditioning did not work and since there’s no on-site staff, it was not addressed until the following day. Additionally, the best was among the oldest, least comfortable my wife or I have ever tried to sleep on. Lots of corridor noise throughout the night. We ended up departing after only one night into our three night stay so we could better sleep.

Very nice location in the middle of everything. The hotel is new and very cozy. Breakfast was fabulous and high quality. Try also their evening Bistro Dinner if you do not feel like going out. The food and the wines are splendid.