Meksiko ja Väli-Amerikka: Matkat

Excellent

Me gustó mucho el hotel , las instalaciones están muy nuevas y limpias, espacios amplios el entorno muy agradable,seguro regresaremos !!!

This resort is very boring, especially with kids. There is 0 activities for kids (there is a kids club, but it was closed.) All you can do there is swim and eat and drink. Food was okay at first, but after 3 days, it got boring. The pool bar had one entry/exit (ladder). The balcony we had looked out on the big a/c unit, which was very loud and never stopped. So if you want a quite, no entertainment, no activities, all-inclusive - this place is for you!

Cenote was great and the hotel itself was fantastic and absolutely gorgeous, but the staff was very forgetting and cold. We had to call to the receptionist to come and fix out fridge, our phone and the water wasn't running. For a 5 star hotel these things are unexpectable. We felt like the staff didn't care about anything. Didn't really take my allergies seriously and were quite odd. Also if you are light sleeper don't stay here because the music from the beach clubs were extremely loud and you can hear them. But the hotel itself was so pretty