”Ivy at the front desk was exceptionally nice and gave us recommendations on things to do and places to eat in Tulum. Additionally, Max was fun to talk to and super helpful with any questions that we had. Even though my friend and I speak Spanish, all of the hotel staff seemed to be pretty bilingual and able to communicate in English if needed.
We didn’t eat breakfast at the hotel, so I can’t comment on that, but the food at the Copal Bistro Restaurant (the one in the hotel) was really good. The...
”Ivy at the front desk was exceptionally nice and gave us recommendations on things to do and places to eat in Tulum. Additionally, Max was fun to talk to and super helpful with any questions that we had. Even though my friend and I speak Spanish, all of the hotel staff seemed to be pretty bilingual and able to communicate in English if needed.
We didn’t eat breakfast at the hotel, so I can’t comment on that, but the food at the Copal Bistro Restaurant (the one in the hotel) was really good. The...
”This experience was great !! I got more than what I bargain for , very attentive staff that are willing to serve you and guide you in the right direction .Room was clean and maintained everyday of my stay , beach front did not disappointed.”
”This experience was great !! I got more than what I bargain for , very attentive staff that are willing to serve you and guide you in the right direction .Room was clean and maintained everyday of my stay , beach front did not disappointed.”
”Absolute fantastic time here. Pictures don’t do this place justice. Was here for 5 days for my girlfriend’s birthday and we didn’t want to leave.
From the outdoor showers, to the orange cat that was out and about. Our little treehouse room was so romantic.
Would recommend 10 times over. We’ll be back soon. Big shoutout to Samantha and the rest of the azul team for always being so warm and helpful for everything and anything we needed! ”
”Absolute fantastic time here. Pictures don’t do this place justice. Was here for 5 days for my girlfriend’s birthday and we didn’t want to leave.
From the outdoor showers, to the orange cat that was out and about. Our little treehouse room was so romantic.
Would recommend 10 times over. We’ll be back soon. Big shoutout to Samantha and the rest of the azul team for always being so warm and helpful for everything and anything we needed! ”
”This is really safe and the food is excellent. Buckets of beer at the roof top bar are a deal! and the bartender up there is a really nice local that feels like he loves his job. pretty top tier i cant think of much they missed and the vibe is really well done. Perfect for a family vacation!”
”This is really safe and the food is excellent. Buckets of beer at the roof top bar are a deal! and the bartender up there is a really nice local that feels like he loves his job. pretty top tier i cant think of much they missed and the vibe is really well done. Perfect for a family vacation!”
”Ihana paikka. Ihanat puitteet. Hintava, mutta niin on kaikki Tulumissa. Rahaa säästyy kun pääsee rannalle ilman erillisiä maksuja. Aamupala taivaallinen.”
”Ihana paikka. Ihanat puitteet. Hintava, mutta niin on kaikki Tulumissa. Rahaa säästyy kun pääsee rannalle ilman erillisiä maksuja. Aamupala taivaallinen.”
”I had the most relaxing stay at IKAL. i booked a trip to celebrate my birthday month. The hotel concierge was super helpful in booking my private airport pick up and drop off. Everything was super smooth.
I booked the maya plunge and it was stunning. The room and property were well kept. The food was delicious and staff super friendly. The wellness programs were included with my stay and were super therepeutic. I booked a private tour to visit the ruins, cenote and ven a la luz. The hotel...
”I had the most relaxing stay at IKAL. i booked a trip to celebrate my birthday month. The hotel concierge was super helpful in booking my private airport pick up and drop off. Everything was super smooth.
I booked the maya plunge and it was stunning. The room and property were well kept. The food was delicious and staff super friendly. The wellness programs were included with my stay and were super therepeutic. I booked a private tour to visit the ruins, cenote and ven a la luz. The hotel...
”In general a good and comfortable stay, but for this price I would expect excellence. I found it strange that there was no refridgerator in the room, seems like it was on purpose so that customers wouldn’t bring any own snacks and therefore would spend even more money in the hotel restaurant. Many less pricey hotels offer water bottles for guests but not here, only in the lobby to drink there. Breakfast was included but it was kind of lean so I was always still hungry and I had to buy more food,...
”In general a good and comfortable stay, but for this price I would expect excellence. I found it strange that there was no refridgerator in the room, seems like it was on purpose so that customers wouldn’t bring any own snacks and therefore would spend even more money in the hotel restaurant. Many less pricey hotels offer water bottles for guests but not here, only in the lobby to drink there. Breakfast was included but it was kind of lean so I was always still hungry and I had to buy more food,...
”This little boutique hotel was like staying in a wellness focused luxury treehouse in the jungle. We absolutely loved our stay. Lush greenery all around and from every window view. A gorgeous beach with excellent beachside loungers, towels, and a bar. The staff and service were exceptional at every moment of our stay. The AC also worked very well during our December visit.
We stayed in a garden view room with a kitchenette. The cooking tools were minimal but enough to prep simple meals for...
”This little boutique hotel was like staying in a wellness focused luxury treehouse in the jungle. We absolutely loved our stay. Lush greenery all around and from every window view. A gorgeous beach with excellent beachside loungers, towels, and a bar. The staff and service were exceptional at every moment of our stay. The AC also worked very well during our December visit.
We stayed in a garden view room with a kitchenette. The cooking tools were minimal but enough to prep simple meals for...
”Third time staying here and still an amazing resort but couldn’t help to notice they are slowly losing their personal touches that made it so special.
1st time was in 2023 and met with smiling faces, valet parking, gift package in the room. 2nd time 2024 all the same with a nice gift bag with sun screen, aloe and bug spray. 3rd time 2025, no valet, no gift bag, friendliest was dwindling and when asked for my car, they gave me my keys and said it’s in the dirt parking lot out back and I can get...
”Third time staying here and still an amazing resort but couldn’t help to notice they are slowly losing their personal touches that made it so special.
1st time was in 2023 and met with smiling faces, valet parking, gift package in the room. 2nd time 2024 all the same with a nice gift bag with sun screen, aloe and bug spray. 3rd time 2025, no valet, no gift bag, friendliest was dwindling and when asked for my car, they gave me my keys and said it’s in the dirt parking lot out back and I can get...